NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
47 reportsClear category filter33,000 miles · May 23, 2015
SteeringSuspensionWheels
WE HAVE HAD ABOUT FOUR OCCASIONS WHERE OUR TRUCK SUDDENLY BEGINS TO SHAKE AND VIBRATE, CANNOT CONTROL THE SHIMMY UNTIL YOU CAN SLOW IT DOWN UNDER 30 MPH. IT HAPPENED THREE TIMES AT ABOUT 33,000 MILES. TWO TIMES IT WAS COMING OFF BRIDGE, HITTING A STEEL CHANNEL AT THE JUNCTION AND ONE TIME A LARGE HOLE. ALL THREE TIMES IT WAS ON…
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WE HAVE HAD ABOUT FOUR OCCASIONS WHERE OUR TRUCK SUDDENLY BEGINS TO SHAKE AND VIBRATE, CANNOT CONTROL THE SHIMMY UNTIL YOU CAN SLOW IT DOWN UNDER 30 MPH. IT HAPPENED THREE TIMES AT ABOUT 33,000 MILES. TWO TIMES IT WAS COMING OFF BRIDGE, HITTING A STEEL CHANNEL AT THE JUNCTION AND ONE TIME A LARGE HOLE. ALL THREE TIMES IT WAS ONE WHEEL HITTING THE HOLE OR DEPRESSION BEFORE THE OTHER WHEEL HIT. WE TOOK IT TO FORD DEALERSHIP.....NO IDEAS THERE. THEY REBALANCED THE LEFT TIRE AND NO MORE PROBLEMS UNTIL TODAY WHEN IT HAPPENED AGAIN WHEN COMING OFF A BRIDGE. ABOUT 38,000 MILES AND IT WAS THE SAME THING. CANNOT CONTROL THE SHIMMY UNTIL THE VEHICLE HAS SLOWED TO ABOUT 30 MILES PER HOUR. MOST FRIGHTENING! I REFUSE TO DRIVE IT AGAIN UNTIL THIS IS FIGURED OUT! BIG, OUT-OF-CONTROL TRUCK IS NOT MY CUP OF TEA.
NHTSA ODI #10721166
83,688 miles · Apr 24, 2015
Fuel/propulsion SystemService BrakesSteering
WHILE DRIVING AT AROUND 60 MPH THE DASH STARTING CHIMING AND GAVE ME A STOP SAFELY NOW MESSAGE. I SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. AT ABOUT 5 MPH THE TRUCK SHUT OFF, POWER STEERING AND BRAKES FADED. I WAS BARELY OUT OF THE LANE OF TRAFFIC AND MY ATTEMPTS TO RESTART THE TRUCK AND GET IT FURTHER OFF THE ROAD …
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WHILE DRIVING AT AROUND 60 MPH THE DASH STARTING CHIMING AND GAVE ME A STOP SAFELY NOW MESSAGE. I SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. AT ABOUT 5 MPH THE TRUCK SHUT OFF, POWER STEERING AND BRAKES FADED. I WAS BARELY OUT OF THE LANE OF TRAFFIC AND MY ATTEMPTS TO RESTART THE TRUCK AND GET IT FURTHER OFF THE ROAD TO A SAFER SPOT WERE NOT ALLOWED BY THE COMPUTER SYSTEM. I HAD THE TRUCK HAULED TO A NEARBY FORD DEALER AND AFTER COOLING OFF ALL NIGHT THE TRUCK WOULD RESTART. THE LOCAL DEALER COULD NOT FIX THE PROBLEM DUE TO TROUBLE WITH HIS DIAGNOSTIC COMPUTER SO HE SUGGESTED I TRAVEL TO ANOTHER DEALER. HE FELT I COULD MAKE IT THERE WITH THE TRUCK. I WENT TO THE MOTEL WHERE MY WIFE AND I HAD TO SPEND THE NIGHT TO PICK HER UP, A DISTANCE OF ABOUT 1-2 MILES. WE LOADED OUR BELONGS UP INTO THE TRUCK, I RESTARTED IT AND STARTED TO BACK OUT OF THE PARKING SPACE AND IT REPEATED THE STOP SAFELY NOW WARNING AND SHUT THE TRUCK OFF IMMEDIATELY SEEING MY SPEED WAS UNDER 5 MPH. I WAS HALFWAY OUT OF THE SPACE AND WAS STUCK THERE. I WAS VERY FORTUNATE IT HELPED IN THE MOTEL PARKING LOT AS OPPOSED TO JUST AS I PULLED OUT INTO TRAFFIC.. AT THE NEXT DEALERSHIP THE PROBLEM WAS DIAGNOSED AS A BAD EGT TEMPERATURE SENSOR IN THE EXHAUST SYSTEM. *TR
NHTSA ODI #10712578
35,000 miles · Jan 8, 2015
Steering
WHILE DRIVING AT SPEEDS OVER 40 MPH TRUCK STARTED TO SHAKE VIOLENTLY AND YOU START TO LOSS CONTROL .YOU HAVE TO SLOW DOWN UNTIL SHAKING STOPS.PEOPLE IN THE CARS NEXT TO ME PULLED OVER YOU CAN SEE THE TRUCK SHAKE FROM OTHER CARS. NOTHING SEEM WRONG WITH FRONT END BUT THERE IS .SAFETY IS AN ISSUE HERE.IT DOESN'T ALWAYS SHAKE AND T…
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WHILE DRIVING AT SPEEDS OVER 40 MPH TRUCK STARTED TO SHAKE VIOLENTLY AND YOU START TO LOSS CONTROL .YOU HAVE TO SLOW DOWN UNTIL SHAKING STOPS.PEOPLE IN THE CARS NEXT TO ME PULLED OVER YOU CAN SEE THE TRUCK SHAKE FROM OTHER CARS. NOTHING SEEM WRONG WITH FRONT END BUT THERE IS .SAFETY IS AN ISSUE HERE.IT DOESN'T ALWAYS SHAKE AND THEN BANG SHAKE CITY LOOK IN TO IT. *TR
NHTSA ODI #10670967
48,000 miles · Dec 22, 2014
Electronic Stability Control (esc)Steering
WHILE DRIVING DOWN THE HIGHWAY AT SPEEDS IN EXCESS OF 60 MPH, THE CAR WILL START TO SHAKE VIOLENTLY! IT IS FORCEFUL ENOUGH THAT YOU LOOSE COMPLETE CONTROL OF STEERING AND LOOSE THE ABILITY TO MAINTAIN YOUR SAME LANE. THE SHAKING IS SO VIOLENT THAT I AM AFRAID TO PUT MY DAUGHTER IN THE CAR. I CAN'T IMAGINE IF THIS HAPPENED IN …
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WHILE DRIVING DOWN THE HIGHWAY AT SPEEDS IN EXCESS OF 60 MPH, THE CAR WILL START TO SHAKE VIOLENTLY! IT IS FORCEFUL ENOUGH THAT YOU LOOSE COMPLETE CONTROL OF STEERING AND LOOSE THE ABILITY TO MAINTAIN YOUR SAME LANE. THE SHAKING IS SO VIOLENT THAT I AM AFRAID TO PUT MY DAUGHTER IN THE CAR. I CAN'T IMAGINE IF THIS HAPPENED IN A CONSTRUCTION ZONE OR TRAFFIC. I AM THANKFUL NO ONE ELSE WAS ON THE ROAD. THE ONLY WAY TO STOP THIS VIOLENT SHAKING IS TO SLAM ON THE BRAKES AND SLOW DOWN. THIS AFFECTED THE TRAFFIC BEHIND ME AS I WAS IN THE LEFT LANE. THE PERSON BEHIND ME ALMOST RAN INTO THE BACK OF ME BECAUSE WE WERE GOING FROM 65 MPH TO ABOUT 30 MPH WITHIN A COUPLE OF SECONDS. THIS HAPPENED TO MY TRUCK ABOUT A YEAR AGO WHEN IT HAD 35,000 MILES ON IT. FORD RECOGNIZED THE PROBLEM AND THEY REPLACED THE ENTIRE STEERING WHEEL COLUMN AND TIRES. THAT WAS JUST A TEMPORARY FIX. I TRADED MY FIRST 2008 F-250 SD IN FOR A NEW TRUCK FOR HAVING THE SAME ISSUES. I AM TO THE POINT WHERE THIS IS GETTING WAY TO DANGEROUS TO BE ON THE ROADS NOT ONLY FOR MY SAFETY, BUT MY FAMILIES AND OTHER DRIVERS SAFETY AS WELL. IT IS A KNOWN ISSUE AND SOMETHING NEEDS TO BE DONE. THERE HAVE BEEN OVER 75 FORMAL COMPLAINTS ON THIS ISSUE THUS FAR WITH THIS MAKE MODEL AND YEAR. DOES IT TAKE CAUSING AN ACCIDENT FOR IT TO BE INVESTIGATED? *TR
NHTSA ODI #10667739
44,000 miles · Sep 4, 2014
SteeringSuspension
WHILE ENTERING I-40 AT ~55 MPH AFTER HITTING A SMALL BUMP THE FRONT END AND STEERING VIOLENTLY BEGAN SHAKING. STEERING CONTROL WAS NEAR ZERO. SHAKING CONTINUED WHILE BRAKING TO ~ 10 MPH THEN STOPPED. TRUCK INSPECTION FOUND NO PROBLEM. *TR
NHTSA ODI #10630894
15,000 miles · Jul 24, 2014
SteeringSuspensionWheels
DEATH RUMBLE: AFTER ANY NEW SET OF TIRES GETS ABOUT 15,000 -20,000 MILES ON THEM, THE INFAMOUS "DEATH RUMBLE" OCCURS ON THIS MODEL TRUCK. WHEN TRAVELING AT SPEEDS OF 60 OR MORE AND YOU TURN OR HIT A BUMP, THE FRONT END OF THE VEHICLE STARTS SHAKING AND VIBRATING VIOLENTLY. YOU HAVE TO COME TO AN ALMOST IMMEDIATE STOP IN ORDER…
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DEATH RUMBLE: AFTER ANY NEW SET OF TIRES GETS ABOUT 15,000 -20,000 MILES ON THEM, THE INFAMOUS "DEATH RUMBLE" OCCURS ON THIS MODEL TRUCK. WHEN TRAVELING AT SPEEDS OF 60 OR MORE AND YOU TURN OR HIT A BUMP, THE FRONT END OF THE VEHICLE STARTS SHAKING AND VIBRATING VIOLENTLY. YOU HAVE TO COME TO AN ALMOST IMMEDIATE STOP IN ORDER TO GET THE VEHICLE TO STOP THE SHAKING. IT IS SO BAD THAT YOU CANNOT CONTROL STEERING AT TIMES AND IS EVEN VISIBLE TO OTHERS NOT IN THE VEHICLE. ALL FORD DEALERS THAT I HAVE SPOKEN WITH ABOUT THIS ARE AWARE OF THE ISSUE BUT BLAME IT ON TIRES OR TIRE PRESSURE. I HAVE TRIED SEVERAL TYPES OF TIRES (AS I KNOW HAVE OVER 125,000 MILES ON MY TRUCK) AND ALWAYS INFLATE THEM AS PER MY OWNER'S MANUAL...THIS DOES NOT HELP...NOR DOES ROTATING, BALANCING, CHECKING BRAKES, BALL JOINTS, SUSPENSION, ETC. YOU CAN WATCH MANY MANY VIDEOS OF THIS PROBLEM OF YOUTUBE AND OTHER LOCATIONS, SEE WRITE-UPS IN MAGAZINES, AND AS I SAID, DEALERS EVEN KNOW ABOUT THIS ISSUE...SO WHY IS IT NOT GETTING CORRECTED??? *TR
NHTSA ODI #10615932
32,000 miles · Jul 18, 2014
SteeringWheels
HIT ROUGH PATCH ON HIGHWAY AND TRUCK STARTED SHAKING VIOLENTLY. HAD TO SLOW TO ABOUT 25 MPH BEFORE IT STOPPED. THIS HAS HAPPENED TWICE IN THE LAST 6 MONTHS. THE FORD SERVICE DEPARTMENT SAID THEY COULD FIND NO ISSUES WITH THE TRUCK. NO PARTS WERE REPLACED OR ADJUSTED. *TR
NHTSA ODI #10614592
30,000 miles · Jul 2, 2014
SteeringSuspension
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH ON UNEVEN ROAD PAVEMENT, THE VEHICLE STARTED TO VIBRATE. THE CONTACT ALSO STATED THAT HE REDUCED THE SPEED TO 10 MPH, THE VIBRATION STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLAC…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH ON UNEVEN ROAD PAVEMENT, THE VEHICLE STARTED TO VIBRATE. THE CONTACT ALSO STATED THAT HE REDUCED THE SPEED TO 10 MPH, THE VIBRATION STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED AND BALANCED. THE TECHNICIAN ALSO ALIGNED BOTH FRONT DRIVERS AND PASSENGERS SIDE TIRES. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10607693
28,000 miles · Jun 17, 2014
SteeringSuspension
THIS STARTED IN MARCH 2014. TERRIBLE STEERING WOBBLE (DEATH WOBBLE) AT HIGHWAY SPEED. LAST NIGHT IT WAS HORRIBLE AS I WAS PASSING A CAR ON I-29 ON A BRIDGE AND WE GOT THE WOBBLE AFTER GOING OVER A BRIDGE JOINT. I HAD TO STAB THE BRAKES TO SLOW DOWN AS THE TRUCK STEERING WAS OUT OF MY CONTROL. SEVERAL VEHICLES BEHIND ME ALSO HAD …
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THIS STARTED IN MARCH 2014. TERRIBLE STEERING WOBBLE (DEATH WOBBLE) AT HIGHWAY SPEED. LAST NIGHT IT WAS HORRIBLE AS I WAS PASSING A CAR ON I-29 ON A BRIDGE AND WE GOT THE WOBBLE AFTER GOING OVER A BRIDGE JOINT. I HAD TO STAB THE BRAKES TO SLOW DOWN AS THE TRUCK STEERING WAS OUT OF MY CONTROL. SEVERAL VEHICLES BEHIND ME ALSO HAD TO NAVIGATE AROUND ME AS I TRIED TO TURN THE VEHICLE TO THE SHOULDER. THIS TRUCK IS DANGEROUS AT HIGHWAY SPEED! THIS HAS HAPPENED SEVERAL TIMES WHILE GOING DOWN THE INTERSTATE. I'M SCARED TO DRIVE THE TRUCK ANYWHERE BUT AROUND CITY STREETS. TO MY KNOWLEDGE THIS IS A VERY COMMON PROBLEM WITH ALL SUPER DUTY TRUCKS WITH A STRAIGHT FRONT AXLE AND COIL SPRINGS. I WANT FORD TO ADMIT THERE IS A PROBLEM AND FIX THESE ISSUES. IT'S A FIXABLE ISSUE THAT THEY WON'T ADDRESS. FOR $50,000 I DON'T THINK I SHOULD HAVE TO PAY FOR THEIR ENGINEERING GEOMETRY BLUNDER. *TR
NHTSA ODI #10598767
88,000 miles · Jan 28, 2014
SteeringSuspension
WHILE DRIVING AROUND 50-60 MPH AND GOING OVER A COUPLE OF SMALL BUMPS THE TRUCK STARTED SHAKING VIOLENTLY. I HAD TO SLOW DOWN ON THE FREEWAY TO ABOUT 35 FOR THE SHAKING TO STOP. IT HAS HAPPENED TWICE IN A WEEK. AFTER READING ALL THE COMPLAINTS ON SEVERAL WEBSITES AND SEEING THE YOUTUBE VIDEO I DECIDED TO FILE THE COMPLAINT. I WI…
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WHILE DRIVING AROUND 50-60 MPH AND GOING OVER A COUPLE OF SMALL BUMPS THE TRUCK STARTED SHAKING VIOLENTLY. I HAD TO SLOW DOWN ON THE FREEWAY TO ABOUT 35 FOR THE SHAKING TO STOP. IT HAS HAPPENED TWICE IN A WEEK. AFTER READING ALL THE COMPLAINTS ON SEVERAL WEBSITES AND SEEING THE YOUTUBE VIDEO I DECIDED TO FILE THE COMPLAINT. I WILL BE GOING TO THE DEALERSHIP NEXT WEEK. *TR
NHTSA ODI #10561944
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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