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2011 Ford F-250 Sd

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Ford F-250 Sd do not stand out strongly from the model-year median of 89.

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When problems were reported

Mileage at the reported incident

113 reports with mileage · 9 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports4 injury reports

Fuel System, Diesel complaints

5 reports
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86,889 miles · Nov 19, 2014
Fuel System, DieselFuel/propulsion System

ON 11/03/2014, MY WIFE WAS DRIVING OUR 2011 FORD F-250 6.7 LITER DIESEL ON E. KIEHL AVE IN SHERWOOD, AR. THE VEHICLE ALL OF A SUDDEN LOST POWER AND SHUT OFF LEAVING HER TO HAVE TO NEGOTIATE TRAFFIC WITHOUT POWER STEERING OR POWER BRAKES. SHE WAS ABLE TO AVOID A CRASH. WE HAVE NEVER HAD A PROBLEM WITH OUR TRUCK. I JUST HAD TH…

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ON 11/03/2014, MY WIFE WAS DRIVING OUR 2011 FORD F-250 6.7 LITER DIESEL ON E. KIEHL AVE IN SHERWOOD, AR. THE VEHICLE ALL OF A SUDDEN LOST POWER AND SHUT OFF LEAVING HER TO HAVE TO NEGOTIATE TRAFFIC WITHOUT POWER STEERING OR POWER BRAKES. SHE WAS ABLE TO AVOID A CRASH. WE HAVE NEVER HAD A PROBLEM WITH OUR TRUCK. I JUST HAD THE VEHICLE SERVICED ON 09/30/2014 WHERE THE OIL AND FUEL FILTERS WERE CHANGED. THE TRUCK WAS TOWED TO NORTH POINT FORD IN NORTH LITTLE ROCK, AR. THEY DREW FUEL OUT OF THE SYSTEM PAST THE SECONDARY FILTER. I WAS ADVISED THAT THE FUEL WAS CLOUDY AND CONTAINED METAL FRAGMENTS AND WATER. THE VEHICLE IS COVERED UNDER A 100,000 MILE POWERTRAIN WARRANTY. HOWEVER, FORD ADVISED THAT THE HIGH PRESSURE FUEL SYSTEM HAD FAILED AND THAT IT WAS DUE TO CONTAMINATED FUEL SO THEY WOULD NOT COVER IT UNDER WARRANTY. THE REPAIR BILL IS A LITTLE OVER $11,000.00. I HAD JUST FUELED UP ON 11/01/2014 AT MURPHY USA IN SHERWOOD SO I CALLED THE BUREAU OF STANDARDS FOR THE STATE AND FILED A COMPLAINT ON MURPHY. THE STATE CHECKED THE MURPHY AND ADVISED THAT THEY WERE WITHIN STANDARDS. I CONTACTED MY INSURANCE COMPANY. THEY SENT AN AGENT OUT AND THE FORD DEALERSHIP TOLD HIM THAT IT WAS MECHANICAL FAILURE SO ITS NOT AN INSURANCE ISSUE. I SEEM TO BE GETTING THE RUN AROUND BY FORD. FORD'S HIGH PRESSURE FUEL SYSTEM FAILED WHILE MY WIFE WAS DRIVING DOWN THE ROAD. IF SHE HAD MADE IT TO THE HIGHWAY BEFORE THIS HAPPED, SHE WOULD HAVE BEEN DOING 70 MPH. THIS IS A HUGE SAFETY ISSUE. CLOUDY FUEL WITH WATER AND METAL AFTER THE SECONDARY FILTER WOULD INDICATE A FAILURE IN THE FILTRATION SYSTEM. EVEN SO, FORD'S DESIGN OF THEIR FUEL SYSTEM DOES NOT ALLOW FOR THAT IN THE SLIGHTEST. ALL DIESEL CONTAINS WATER. CHEVY, DODGE, FORD, VW, MERCEDES, ETC. KNOW THAT AND PUT FILTER/WATER SEPARATORS FOR THAT REASON. FUEL SYSTEMS SHOULD BE MADE OF MATERIALS THAT DO NOT RUST AND FAIL. *TR

NHTSA ODI #10659284

102,000 miles · Jan 31, 2014
Fuel System, DieselFuel/propulsion System

I PURCHASED THE VEHICLE IN OCTOBER OF 2013 WITH 99,000 MILES ON IT. IN JANUARY OF 2014 I HAD A CHECK ENGINE LIGHT COME ON. I RETURNED TO THE DEALER TO HAVE THE CODE READ. AT THIS POINT THE DIESEL TECH COMES AND TELLS ME THAT MY FUEL SYSTEM HAS BEEN CONTAMINATED AND THEY HAVE TO REPLACE THE ENTIRE FUEL SYSTEM AND THAT I SHOULD CA…

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I PURCHASED THE VEHICLE IN OCTOBER OF 2013 WITH 99,000 MILES ON IT. IN JANUARY OF 2014 I HAD A CHECK ENGINE LIGHT COME ON. I RETURNED TO THE DEALER TO HAVE THE CODE READ. AT THIS POINT THE DIESEL TECH COMES AND TELLS ME THAT MY FUEL SYSTEM HAS BEEN CONTAMINATED AND THEY HAVE TO REPLACE THE ENTIRE FUEL SYSTEM AND THAT I SHOULD CALL MY INSURANCE COMPANY TO COVER THE COST. THE INSURANCE COMPANY SENT OUT AN INSPECTOR WHO TOOK SEVERAL FUEL SAMPLES. NOW AFTER 16 DAYS WITHOUT MY TRUCK THE TEST SAMPLES HAVE CAME BACK AS 100% PURE DIESEL FUEL WITH NO TRACE EVIDENCE OF CONTAMINATION AND THEY WILL NOT COVER THE COST. THEY ARE CURRENTLY SENDING ME LEGAL DOCUMENTATION AS WELL. THE FORD DEALER KNOWING THIS INFORMATION REFUSES TO BUDGE FROM THEIR CONTAMINATION CLAIMS. *TR

NHTSA ODI #10562390

30,000 miles · Dec 20, 2013
EngineFuel System, Diesel

FUELED UP DROVE TRUCK FOR 2 DAYS NO PROBLEMS. THAT NIGHT WHILE DRIVING TRUCK BEEPED LOW FUEL PRESSURE LIGHT CAME ON AND TRUCK DIED IN MIDDLE OF ROAD. GOT TOWED IN TO HEALEY BROS IN GOSHEN,NY. AFTER 4 DAYS WAS TOLD I HAD WATER IN THE DIESEL. BUT IF THERE WAS, THE WATER IN FUEL LIGHT SENSOR SHOULD HAVE GONE OFF AND IT DIDN'T. THE …

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FUELED UP DROVE TRUCK FOR 2 DAYS NO PROBLEMS. THAT NIGHT WHILE DRIVING TRUCK BEEPED LOW FUEL PRESSURE LIGHT CAME ON AND TRUCK DIED IN MIDDLE OF ROAD. GOT TOWED IN TO HEALEY BROS IN GOSHEN,NY. AFTER 4 DAYS WAS TOLD I HAD WATER IN THE DIESEL. BUT IF THERE WAS, THE WATER IN FUEL LIGHT SENSOR SHOULD HAVE GONE OFF AND IT DIDN'T. THE DEALER TOLD ME THEY HAD TO REPLACE EVERYTHING FROM THE FUEL PUMP TO THE INJECTS. AT AN OUTSTANDING $10,000. AFTER 1 MONTH OF FIGHTING WITH FORD AND MY INSURANCE COMPANY, NOBODY WANTS TO COVER EVEN UNDER THE EXTENDED WARRANTY I HAVE. I GAVE DEALERSHIP OK TO FIX. ANOTHER MOTHER LATER SUPPOSEDLY STILL WAITING ON PARTS. AT THIS TIME I'VE HAD ENOUGH MAKING MY 400.00 A MONTH PAYMENT AND PAYING MY INSURANCE ON A TRUCK I DON'T HAVE, I CALLED A LAWYER. WELL WHEN THE LAWYER REQUESTED INFO SUCH AS IF FORD SENT AN ADJUSTER, WHAT TESTS DID THEY RUN ON FUEL, WHAT WAS THE % OF WATER, WHY DIDN'T THE LIGHT COME ON THAT THEY TESTED AND SAID IT WAS OK AND A WRITTEN STATEMENT BACKING UP THEIR STATEMENT OF WATER IN THE FUEL SO I COULD GO AFTER THE FUEL COMPANY THEY REFUSED TO GIVE THEM UP. NOW ALL OF A SUDDEN THEY WANT TO WORK WITH ME AND FORD IS GONNA COVER THE WORK AND CREDIT ME 2 MONTHS PAYMENTS. SOMETHING SMELL ROTTEN IN DENMARK WITH THIS ENGINE PROBLEM AND HEALEY BROS FORD AND FORD THEMSELVES. STILL WONT GIVE ME AND HONEST ANSWER ON WHAT THE PROBLEM IS. AND STILL WAITING FOR MY TRUCK. *TR

NHTSA ODI #10556802

12,000 miles · Jan 6, 2012
Fuel System, Diesel

HIGH PRESSURE FUEL PUMP AND RELATED FUEL SYSTEM FAILURE DUE TO CONTAMINATED FUEL DIESEL. *TR

NHTSA ODI #10442727

12,000 miles · Oct 19, 2011
Fuel System, Diesel

MY HIGH PRESSURE FUEL PUMP HAS FAILED DUE TO WHAT FORD CALLS CONTAMINATED FUEL. SINCE MY TRUCK HAS ONLY 12,000 MILES ON IT I ASSUMED WARRANTY WOULD COVER A MECHANICAL FAILURE. BUT FORD SAYS THAT CONTAMINATES GOT INTO MY SYSTEM PAST THE FUEL FILTERS HPFP HOW IN THE WORLD AM I TO KNOW ABOUT THE QUALITY OF FUEL I AM BUYING AT FUEL …

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MY HIGH PRESSURE FUEL PUMP HAS FAILED DUE TO WHAT FORD CALLS CONTAMINATED FUEL. SINCE MY TRUCK HAS ONLY 12,000 MILES ON IT I ASSUMED WARRANTY WOULD COVER A MECHANICAL FAILURE. BUT FORD SAYS THAT CONTAMINATES GOT INTO MY SYSTEM PAST THE FUEL FILTERS HPFP HOW IN THE WORLD AM I TO KNOW ABOUT THE QUALITY OF FUEL I AM BUYING AT FUEL STATIONS ACROSS AMERICA? THIS FUEL SYSTEM IS THE BOSCH CP4 PLATFORM WHICH HAS A TERRIBLE RECORD OF FAILURE. FORD WANTS $8500 TO FIX MY TRUCK. IT WAS $55,000 AND WITH ONLY 12,000 MILES I HAVE TO SPEND $8500 MORE TO FIX. I KNOW I AM NOT THE ONLY PERSON WITH THIS PROBLEM, PLEASE HELP! *TR

NHTSA ODI #10430845

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.