NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
23 reports30,507 miles · Dec 11, 2012
Seat BeltsCrashInjury
THE FORD F250 WAS TURNING LEFT ON A TWO WAY UNDIVIDED HIGHWAY. IT WAS STRUCK IN THE DRIVER'S SIDE BY A PASSING SEMI-TRUCK/TRAILER. THE COLLISION WAS JUST BEHIND THE DRIVER'S SEAT AND BACK TOWARD THE BOX OF THE PICK-UP. IT SPUN THE PICK-UP INTO THE DITCH WHERE IT ROLLED ONCE. THE FRONT SEAT PASSENGER WAS EJECTED AND FOUND LYI…
Read full complaint
THE FORD F250 WAS TURNING LEFT ON A TWO WAY UNDIVIDED HIGHWAY. IT WAS STRUCK IN THE DRIVER'S SIDE BY A PASSING SEMI-TRUCK/TRAILER. THE COLLISION WAS JUST BEHIND THE DRIVER'S SEAT AND BACK TOWARD THE BOX OF THE PICK-UP. IT SPUN THE PICK-UP INTO THE DITCH WHERE IT ROLLED ONCE. THE FRONT SEAT PASSENGER WAS EJECTED AND FOUND LYING ON THE GROUND BY THE DRIVER'S SIDE OF THE VEHICLE WITH THE LEGS AND FEET PROPPED UP AGAINST THE VEHICLE. THE DRIVER SUSTAINED BROKEN RIBS AND PUNCTURED LUNG BUT DID NOT REQUIRE SURGERY FOR SUSTAINED INJURIES. THE SEAT BELT SHOWED BURN CONSISTENT WITH BEING LOADED WITH A FORCE AND THE BUCKLE APPEARED TO HAVE BEEN BENT SLIGHTLY. EXAMINATION OF THE RECEIVER PORTION SHOWED THE OUTSIDE HOUSING HAD SPLIT AND THE BUCKLE WOULD NOT REMAIN IN OR FASTEN IN AT ALL. IT APPEARS THAT THE PASSENGER WAS EJECTED WHEN THE SEAT BELT SYSTEM FAILED. *TR
NHTSA ODI #10487968
10,000 miles · Dec 6, 2012
Steering
TL* THE CONTACT OWNS A 2009 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED A VIBRATION FROM THE FRONT END OF THE VEHICLE. THE FAILURE PROGRESSED UNTIL THE FRONT END WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO TWO DIFFERENT MECHANICS FOR DIAGNOSTIC TESTING. THE MECHANICS WERE UNABLE TO DIAGNOSE THE FA…
Read full complaint
TL* THE CONTACT OWNS A 2009 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED A VIBRATION FROM THE FRONT END OF THE VEHICLE. THE FAILURE PROGRESSED UNTIL THE FRONT END WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO TWO DIFFERENT MECHANICS FOR DIAGNOSTIC TESTING. THE MECHANICS WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES WERE REPLACED TWICE IN AN ATTEMPT TO CORRECT THE FAILURE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
NHTSA ODI #10487529
48,000 miles · Sep 14, 2012
Wheels
TL* THE CONTACT OWNS A 2009 FORD F250 SD. THE CONTACT STATED THAT THERE WAS A CRACK IN THE FRONT PASSENGER SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO PURCHASE ANOTHER WHEEL. T…
Read full complaint
TL* THE CONTACT OWNS A 2009 FORD F250 SD. THE CONTACT STATED THAT THERE WAS A CRACK IN THE FRONT PASSENGER SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO PURCHASE ANOTHER WHEEL. THE FAILURE MILEAGE WAS 48,000.
NHTSA ODI #10475402
21,000 miles · Dec 19, 2011
Fuel System, Gasoline
WHILE DRIVING WITH FUEL LEVEL BETWEEN 1/8 AND 1/4 TANK, TRUCK SHUT DOWN COMPLETELY. THE "50 MILES TO EMPTY" INDICATOR HAD ILLUMINATED APPROX. 2 MILES BEFORE FAILURE. HAD TRUCK TOWED TO DEALER AND WAS FORCED TO PAY APPROX. $250 FOR DIAGNOSTIC AND TOW. DEALER COORDINATED WITH FORD CORPORATE AND DETERMINED I DROVE TRUCK UNTIL FU…
Read full complaint
WHILE DRIVING WITH FUEL LEVEL BETWEEN 1/8 AND 1/4 TANK, TRUCK SHUT DOWN COMPLETELY. THE "50 MILES TO EMPTY" INDICATOR HAD ILLUMINATED APPROX. 2 MILES BEFORE FAILURE. HAD TRUCK TOWED TO DEALER AND WAS FORCED TO PAY APPROX. $250 FOR DIAGNOSTIC AND TOW. DEALER COORDINATED WITH FORD CORPORATE AND DETERMINED I DROVE TRUCK UNTIL FUEL WAS EMPTY. APPROX. 4 WEEKS LATER, TRUCK SHUT DOWN AGAIN. DEALER EXPLAINED I WOULD HAVE TO "PLACE A BET" THAT THE FUEL INDICATOR SENSOR WAS "OUT OF TOLERANCE." THEY WOULD HAVE TO REMOVE FUEL TANK AND CHECK SENSOR. PER TECH, IF SENSOR WAS WITHIN TOLERANCE, I WOULD HAVE TO PAY THE ENTIRE BILL. I TOLD THEM TO GO AHEAD AND PERFORM THE CHECK. SENSOR WAS IN FACT OUT OF TOLERANCE AND WAS INDICATING MORE FUEL THAN WAS ACTUALLY IN THE TANK. SENSOR WAS REPLACED AND THE DEALER, NOT FORD, REFUNDED THE ORIGINAL AMOUNT OF REPAIR. LAST FORD I WILL PURCHASE. GM/CHEVY WILL BE MY NEXT DIESEL PURCHASE. *TR
NHTSA ODI #10440358
86,000 miles · Nov 23, 2011
Engine And Engine Cooling
LEAKING RADIATOR HOSES CAUSING LOSS OF COOLANT FROM ENGINE. LEAK IS A HAZARD TO ENVIRONMENT AND WILDLIFE THAT MAY COME IN CONTACT WITH ETHYLENE GLYCOL. DEALER INDICATES A DESIGN ISSUE EXISTS WITH RADIATOR HOSE O-RINGS AND FORD HAS REDESIGNED THE HOSES TO USE DOUBLE O-RINGS VS. THE CURRENT SINGLE O-RING. *TR
NHTSA ODI #10436892
128,000 miles · Aug 29, 2011
Trailer Hitches
WE HAVE A 2009 FORD F250 SUPERDUTY TRUCK. IT HAS A FACTORY INSTALLED FORD CLASS FIVE HITCH. THE UNIT FAILED-- THE HITCH WELD SEPARATED AT THE RECEIVER AND CROSSMEMBER FRAME. YOU CAN SEE THE 3/8 INCH GAP FROM WHERE WELD DID NOT ADHERE AND WHERE THE BOTTOM AND TOP PLATE HAVE LARGE CRACKS. WE TOWED OUR BOAT ABOUT 350 MILES TO L…
Read full complaint
WE HAVE A 2009 FORD F250 SUPERDUTY TRUCK. IT HAS A FACTORY INSTALLED FORD CLASS FIVE HITCH. THE UNIT FAILED-- THE HITCH WELD SEPARATED AT THE RECEIVER AND CROSSMEMBER FRAME. YOU CAN SEE THE 3/8 INCH GAP FROM WHERE WELD DID NOT ADHERE AND WHERE THE BOTTOM AND TOP PLATE HAVE LARGE CRACKS. WE TOWED OUR BOAT ABOUT 350 MILES TO LAKE POWELL AND THEN HOME. ABOUT 6 WEEKS AFTER WE GOT HOME WE NOTICED THE HITCH WAS NOT ON CENTER. UPON INSPECTION I SAW THE HITCH WAS DAMAGED AND CALLED HOLMES TUTLE FORD. THEY SAID BECAUSE MY MILEAGE EXCEEDED THE WARRANTY ALLOWANCE, IT WAS OUT OF WARRANTY. I REMOVED HITCH AND TOOK IT TO JIM CLICK FORD. BECAUSE IT WAS OUT OF WARRANTY ON MILES ON THE TRUCK, THE SERVICE MANAGER SAID I SHOULD NOT EXPECT A CALL. TOUNGE WEIGHT IS APPROX 400# AND TOTAL WEIGHT ON THE TRAILER AND BOAT IS NOT MORE THAN 6,000 LBS WE WANT THE MANUFACTURER TO REPLACE THE HITCH. WE HAVE THE UNIT READY FOR INSPECTION AND I BELIEVE IT WILL BE OBVIOUS TO ALMOST ANYONE THAT THE WELD FAILED. *TR
NHTSA ODI #10422527
16,460 miles · Apr 5, 2011
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2009 FORD F250 SD. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE NOISE WAS A NORMAL CHARACTERISTIC OF THE MOTOR BUT THEY DECIDED TO REPLACE THE CAM SHAFT AND VCT SOLENOIDS AS A TEMPORARY FIX. THE MANUFACTURER WAS CONTACTED WHO …
Read full complaint
TL*THE CONTACT OWNS A 2009 FORD F250 SD. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE NOISE WAS A NORMAL CHARACTERISTIC OF THE MOTOR BUT THEY DECIDED TO REPLACE THE CAM SHAFT AND VCT SOLENOIDS AS A TEMPORARY FIX. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 16,460. UPDATED 1/12/11 *CN UPDATED 2/1/12 *CN
NHTSA ODI #10394300
30,000 miles · Jan 29, 2011
Engine And Engine Cooling
DURING WET WEATHER CONDITIONS (HUMIDITY AND RAIN ESPECIALLY) AND AFTER APPROXIMATELY 30-40 MINUTES OF STEADY STATE DRIVING ON AT FREEWAY SPEEDS; THE TRUCK WILL HESITATE WHEN THE ACCELERATOR PEDAL IS PRESSED TO THE FLOOR. THE ENGINE RPM WILL INCREASE WITH THE TRANSMISSION DOWNSHIFT, THEN THE ENGINE RPM WILL IMMEDIATELY FALL BACK…
Read full complaint
DURING WET WEATHER CONDITIONS (HUMIDITY AND RAIN ESPECIALLY) AND AFTER APPROXIMATELY 30-40 MINUTES OF STEADY STATE DRIVING ON AT FREEWAY SPEEDS; THE TRUCK WILL HESITATE WHEN THE ACCELERATOR PEDAL IS PRESSED TO THE FLOOR. THE ENGINE RPM WILL INCREASE WITH THE TRANSMISSION DOWNSHIFT, THEN THE ENGINE RPM WILL IMMEDIATELY FALL BACK DOWN BY ABOUT 500 RPM FOR APPROXIMATELY 5-7 SECONDS BEFORE RETURNING TO A FULL THOTTLE ENGINE SPEED. DURING THIS TIME OF RPM FLUCTUATION IT FEELS/SOUNDS LIKE A STUMBLE AND/OR MISS IN THE ENGINE. THIS IS A COMMON OCCURRENCE AND WHEN WEATHER CONDITIONS ARE AS DESCRIBED ABOVE CAN BE DUPLICATED EASILY. THIS ISSUE IS OF REAL CONCERN WHEN MERGING INTO TRAFFIC OR ATTEMPTING TO PASS ANOTHER CAR. THE TRUCK FEELS LIKE IT IS GOING TO ACCELERATE INTO TRAFFIC, THEN ALL OF A SUDDEN MOMENTARILY LOOSES POWER LEAVING THE DRIVER AND PASSENGERS OF THE TRUCK VULNERABLE TO A COLLISION WITH ANOTHER VEHICLE. SO FAR MY TRUCK HAS BEEN TO THE FORD DEALERSHIP MULTIPLE TIME FOR MULTIPLE DAYS. THEY HAVE NOT BEEN ABLE TO CURE THE PROBLEM. THEY HAVE HOOKUP UP VEHICLE DATA RECORDERS MULTIPLE TIME WITHOUT SUCCESS. THEY DID FIND INCONSISTENCIES IN THE MAP SENSOR READINGS WHICH WAS SUBSEQUENTLY REPLACED, HOWEVER THE PROBLEM PERSISTS. *LN
NHTSA ODI #10379544
25,000 miles · Oct 29, 2010
Engine And Engine CoolingFuel System, Diesel
2009 FORD SUPER DUTY: THIS VEHICLE COMPLETELY SHUT DOWN ENGINE ON (3) DIFFERENT OCCASIONS WHILE I WAS DRIVING IT. NO STEERING, BRAKES OR CONTROL OF VEHICLE WAS COMPLETELY LOST. I HAVE TAKEN IT TO FORD DEALER ON EVERY OCCASION AND THEY SAID THEY CANNOT DUPLICATE THE PROBLEM. DANGEROUS. WE INSTALLED A FLIGHT DATA RECORDER ON THE V…
Read full complaint
2009 FORD SUPER DUTY: THIS VEHICLE COMPLETELY SHUT DOWN ENGINE ON (3) DIFFERENT OCCASIONS WHILE I WAS DRIVING IT. NO STEERING, BRAKES OR CONTROL OF VEHICLE WAS COMPLETELY LOST. I HAVE TAKEN IT TO FORD DEALER ON EVERY OCCASION AND THEY SAID THEY CANNOT DUPLICATE THE PROBLEM. DANGEROUS. WE INSTALLED A FLIGHT DATA RECORDER ON THE VEHICLE TODAY TO MONITOR AND RECORD THIS SO WHEN IT HAPPENS AGAIN FORD CANNOT DENY THE FACTS ND EVADE THE RESPONSIBILITY. *TR
NHTSA ODI #10362871
6,500 miles · Sep 28, 2010
Tires
TL* THE CONTACT OWNS A 2009 FORD F-250 SUPERDUTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND INSPECTED THE TIRES. THE REAR PASSENGER SIDE TIRE PRESSURE, WHICH WAS ALSO THE SPARE TIRE, WAS LOW. THE CONTACT ADDED AIR BUT CONTINUED TO NOTICE THE SAME …
Read full complaint
TL* THE CONTACT OWNS A 2009 FORD F-250 SUPERDUTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND INSPECTED THE TIRES. THE REAR PASSENGER SIDE TIRE PRESSURE, WHICH WAS ALSO THE SPARE TIRE, WAS LOW. THE CONTACT ADDED AIR BUT CONTINUED TO NOTICE THE SAME PROBLEM. THE CONTACT READ THE OWNER'S MANUAL AND IT STATED THAT THE LIGHT WOULD TURN OFF WHEN AIR WAS ADDED. THE CONTACT STATED THAT THE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO SENSOR IN THE SPARE TIRE AND THAT IT WAS CAUSING THE LIGHT TO STAY ILLUMINATED. THE DEALER ADVISED HIM TO PURCHASE A SENSOR. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD CONTACT THE MANUFACTURER AND CALL HIM BACK. WHEN HE SPOKE WITH THE MANUFACTURER, THE INFORMATION BY THE DEALER WAS VERIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,500. THE CURRENT MILEAGE WAS APPROXIMATELY 6,600.
NHTSA ODI #10358080