NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
30 reportsClear category filter62,000 miles · May 11, 2010
SteeringSuspension
FORD F250 STEERING OSCILLATION. I KNOW THERE WAS AN INVESTIGATION, AND THE MATTER IS NOW CLOSED, BUT HOW CAN THIS BE. THE SIMPLE FACT THAT THE TIRE PRESSURE IS THE CURE ALL? I CURRENTLY HAVE THE STOCK TIRES STILL, AND SET TO THE FACTORY REQUESTED PRESSURE. AND IT WILL GIVE ME "DEATH WOBBLE" MANY TIMES IN THE COURSE OF THE TR…
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FORD F250 STEERING OSCILLATION. I KNOW THERE WAS AN INVESTIGATION, AND THE MATTER IS NOW CLOSED, BUT HOW CAN THIS BE. THE SIMPLE FACT THAT THE TIRE PRESSURE IS THE CURE ALL? I CURRENTLY HAVE THE STOCK TIRES STILL, AND SET TO THE FACTORY REQUESTED PRESSURE. AND IT WILL GIVE ME "DEATH WOBBLE" MANY TIMES IN THE COURSE OF THE TRIP. TO THE POINT THAT I EVEN HAVE TO PULL OVER TO GET IT TO STOP. I HAVE THE ENTIRE FRONT END CHECKED OUT BY A SHOP AND THE REPORT WAS THERE IS NO WORN OUT PARTS. IT IS A WELL KNOWN FACT THAT TRE STYLE BALL JOINTS DONT WORK WELL AS TRACK BAR ENDS, YET FORD KEEPS USING THEM. THE COMPLAINTS ALL OVER THE INTERNET ARE NOT WRONG. I AM AFRAID THE LET ME PARENTS DRIVE THE TRUCK AND THEY WERE THE MAIN REASON WE PURCHASED IT. *TR
NHTSA ODI #10329871
43,000 miles · Mar 18, 2010
SteeringSuspension
SEVERE STEERING WHEEL AND FRONT WHEEL VIBRATIONS. FEELS LIKE A TIRE IS COMING OFF, THIS IS CAUSING SEVERE SHIMMY AND LOSS OF CONTROL OF THE VEHICLE AT APPROX 35-39 MPH - THOUGHT THERE WERE RIPPLES IN THE ROAD BUT IT HAPPENS ON MORE AND MORE BUMPS, WORSE TODAY. HAPPENS MULTIPLE TIMES PER TRIP VARIOUS SITUATIONS. KIDS THOUGHT IS W…
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SEVERE STEERING WHEEL AND FRONT WHEEL VIBRATIONS. FEELS LIKE A TIRE IS COMING OFF, THIS IS CAUSING SEVERE SHIMMY AND LOSS OF CONTROL OF THE VEHICLE AT APPROX 35-39 MPH - THOUGHT THERE WERE RIPPLES IN THE ROAD BUT IT HAPPENS ON MORE AND MORE BUMPS, WORSE TODAY. HAPPENS MULTIPLE TIMES PER TRIP VARIOUS SITUATIONS. KIDS THOUGHT IS WAS FUN, I WAS SCARED TO DEATH (THIS INCIDENT HAPPENED ON A STRAIGHT AWAY - STILL TERRIFYING). HAVE NOT TAKEN TO DEALER BUT WILL IMMEDIATELY, PRESSURES ARE GOOD AND NOTHING APPEARS BROKEN HOPE I CAN FIND OUT BEFORE SOMETHING REALLY BAD HAPPENS. *TR
NHTSA ODI #10320601
28,000 miles · Feb 15, 2010
SteeringSuspension
I OWN AND DRIVE A FORD F250 SUPER DUTY 4-WHEEL DRIVE TRUCK. I HAVE ON MORE THAN TWENTY (20) OCCASIONS EXPERIENCED A SEVERE SUSPENSION AND STEERING WHEEL VIBRATION, CAUSING ME TO LOSE CONTROL OF MY VEHICLE. THIS OCCURRED DURING THE PERIOD 5/15/2009 THROUGH 1/15/2010. THIS ONLY OCCURS AT SPEEDS OVER 55 MPH ON THE HIGHWAY WHEN I…
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I OWN AND DRIVE A FORD F250 SUPER DUTY 4-WHEEL DRIVE TRUCK. I HAVE ON MORE THAN TWENTY (20) OCCASIONS EXPERIENCED A SEVERE SUSPENSION AND STEERING WHEEL VIBRATION, CAUSING ME TO LOSE CONTROL OF MY VEHICLE. THIS OCCURRED DURING THE PERIOD 5/15/2009 THROUGH 1/15/2010. THIS ONLY OCCURS AT SPEEDS OVER 55 MPH ON THE HIGHWAY WHEN I CROSS OVER UNEVEN ROAD SURFACES, LIKE AN OVERPASS OR A CHANGE IN PAVEMENT TYPE. THE VIBRATION IS SO SEVERE THAT THE ONLY WAY TO STOP IT IS TO SLOW DRAMATICALLY TO LESS THAN 30 MPH AND MOVE OUT OF THE TRAFFIC LANES. THE VIBRATION DOES NOT STOP UNLESS I SLOW THE VEHICLE. I HAVE ATTEMPTED TO KEEP THE VEHICLE ON THE ROAD WITHOUT SLOWING DOWN, BUT THE VIBRATION CONTINUED FOR MORE THAN 45 SECONDS. I HAVE ADDRESSED THIS WITH MY LOCAL FORD DEALER. THEY WERE UNABLE TO DUPLICATE THE EVENT. ON ONE OCCASION THEY COULD NOT ADDRESS IT BECAUSE THEY DID NOT HAVE A TRUCK SPECIALIST ON SITE THAT DAY. MY VEHICLE IS AT THE FORD DEALER TODAY TO HAVE THIS ADDRESSED, BUT BASED ON PREVIOUS EXPERIENCE, I DO NOT FEEL THEY WILL ACKNOWLEDGE OR ADDRESS THE PROBLEM. THE PROBLEMS FIRST OCCURRED WHEN THE VEHICLE HAD APPROXIMATELY 28,000 MILES. ALL SERVICE ON MY VEHICLE HAS BEEN PERFORMED AT FORD DEALERS, SO THEY HAVE RECORDS OF MY COMPLAINTS. IT IS MY UNDERSTANDING FROM SPEAKING TO SEVERAL PEOPLE AT MY LOCAL FORD DEALER THAT THE PROBLEM MAY BE RELATED TO A SENSOR IN THE REAR-END WHICH IS ASSOCIATED WITH THE 4-WHEEL DRIVE SYSTEM. ALL OF THESE EVENTS OCCURRED WHILE THE VEHICLE WAS IN 2-WHEEL DRIVE MODE. I AM GREATLY CONCERNED ABOUT MY SAFETY AND THE SAFETY OF OTHER MOTORISTS WHEN DRIVING THIS VEHICLE AT HIGHWAY SPEEDS. IF THE ISSUES CONTINUE, IT IS LIKELY THAT THE VIBRATION WILL CAUSE ME TO LOSE CONTROL OF MY VEHICLE LEADING TO AN ACCIDENT, AND AT HIGHWAY SPEEDS, IT IS LIKELY TO INVOLVE INJURIES OR DEATH. *TR
NHTSA ODI #10310422
25,000 miles · Dec 4, 2009
Suspension
I OWN A 2007 FORD F250 SUPER DUTY EXT CAB, I HAVE BEEN HAVING PROBLEMS WITH IT SHAKING/ BOUNCING VIOLENTLY WHEN I GO THROUGH A POTHOLE OR RUN OVER A BRIDGE SEAM WHEN TRAVELING OVER 60 MPH. THIS HAS HAPPENED MORE THAN A DOZEN TIMES UNDER DIFFERENT LOAD CIRCUMSTANCES PULLING A TRAILER, WITHOUT A TRAILER, FOUR ADULTS IN THE CAB ONL…
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I OWN A 2007 FORD F250 SUPER DUTY EXT CAB, I HAVE BEEN HAVING PROBLEMS WITH IT SHAKING/ BOUNCING VIOLENTLY WHEN I GO THROUGH A POTHOLE OR RUN OVER A BRIDGE SEAM WHEN TRAVELING OVER 60 MPH. THIS HAS HAPPENED MORE THAN A DOZEN TIMES UNDER DIFFERENT LOAD CIRCUMSTANCES PULLING A TRAILER, WITHOUT A TRAILER, FOUR ADULTS IN THE CAB ONLY MYSELF IN THE CAB, WITH AND WITHOUT A LOAD IN THE BED. I BOUGHT THE TRUCK NEW IN MAY OF 2007. THERE WERE SEVERAL TIMES I ALMOST HIT ANOTHER VEHICLE IN THE NEXT LANE BECAUSE OF THE STEERING WHEEL PULLING RIGHT TO LEFT OR THE TIRES BOUNCING UP AND DOWN AND WHEN I APPLY THE BREAKS THE TIRES SKID AT FIRST. I HAVE TO SLOW DOWN VERY FAST AND TO A VERY SLOW SPEED TO GET IT UNDER CONTROL. I HAVE HAD THE VEHICLE A LITTLE OVER 2 1/2 YEARS AND IT ONLY HAS 25,000 MILES. FORD SENT OUT LETTERS WARNING OF THIS PROBLEM AND SAID TO MAKE SURE THE TIRE PRESSURE WAS CORRECT AND EQUAL IN THE TIRES. I HAVE DONE THIS AND CONTINUE TO MAKE SURE IT IS CORRECT AND THE SAME. I HAVE TRIED REDUCING THE TIRE PRESSURE INCREMENTALLY FROM THE 75PSI RECOMMENDED ON THE VIN PLATE BUT THAT HAS NOT WORKED. *TR
NHTSA ODI #10294472
37,123 miles · Nov 23, 2009
SteeringSuspension
DRIVING AT 65MPH ON A HIGHWAY COMING OFF A BRIDGE 3 TIMES NOW THE FRONT END WILL SHAKE VERY VIOLENTLY. UNTIL YOU SLOW DOWN TO ABOUT 20 MPH. I GOT THE LETTER FROM FORD ABOUT MAINTAINING PROPER TIRE PRESSURE AFTER EACH OCCURRENCE I CHECKED THE TIRES AND THEY WERE AT THE PROPER INFLATION. AFTER THE FIRST TIME I TOOK THE TRUCK TO A …
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DRIVING AT 65MPH ON A HIGHWAY COMING OFF A BRIDGE 3 TIMES NOW THE FRONT END WILL SHAKE VERY VIOLENTLY. UNTIL YOU SLOW DOWN TO ABOUT 20 MPH. I GOT THE LETTER FROM FORD ABOUT MAINTAINING PROPER TIRE PRESSURE AFTER EACH OCCURRENCE I CHECKED THE TIRES AND THEY WERE AT THE PROPER INFLATION. AFTER THE FIRST TIME I TOOK THE TRUCK TO A FRONT END SHOP AND THEY SAID NOTHING WAS WRONG. ALTHOUGH THEY SAY THEY HAVE CHECKED SEVERAL FOR THE SAME THING I HAVE QUIT DRIVING THIS TRUCK AND WAS GOING TO TRADE IT OFF. BUT I DON'T WANT TO PASS A PROBLEM TO A NEW OWNER. *TR
NHTSA ODI #10293254
30,000 miles · Jun 15, 2009
Suspension
2007 FORD F250 SD, AT 45 MPH VIOLENT SHAKING OF STEERING WHEEL. BOUGHT NEW TIRES NO CHANGE, ALIGNMENT IS GOOD, TIRE PRESSURE AT 65 PSI. ALL ROAD SURFACES PRODUCE SHAKING. *TR
NHTSA ODI #10273853
30,000 miles · Jun 2, 2009
Suspension
ON CERTAIN HIGHWAYS MY FORD F250 SUPER DUTY BOUNCES TERRIBLY. I MUST SLOW DOWN TO AVOID LOSING CONTROL. IT BOUNCES SO VIOLENTLY THAT I HAVE BEEN BOUNCED OUT OF MY SEAT. FORD STATED THAT THEIR TRUCKS HAVE A "DAMPENING" SYSTEM TO FIX THIS. THEY STATED TO CHECK THE TIRE PRESSURE. MY TIRE PRESSURE IS FINE AND HAS BEEN FINE. I HA…
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ON CERTAIN HIGHWAYS MY FORD F250 SUPER DUTY BOUNCES TERRIBLY. I MUST SLOW DOWN TO AVOID LOSING CONTROL. IT BOUNCES SO VIOLENTLY THAT I HAVE BEEN BOUNCED OUT OF MY SEAT. FORD STATED THAT THEIR TRUCKS HAVE A "DAMPENING" SYSTEM TO FIX THIS. THEY STATED TO CHECK THE TIRE PRESSURE. MY TIRE PRESSURE IS FINE AND HAS BEEN FINE. I HAVE RIDDEN IN CHEVY 2500'S AND DODGE 2500'S ON THE SAME HIGHWAYS WITHOUT THIS OCCURRING. SOMETHING IS WRONG WITH THESE TRUCKS BUT I CAN NOT SEEM TO GET FORD TO AGREE. THIS IS DANGEROUS CONDITION SINCE YOU NEVER KNOW WHEN THE BOUNCING WILL START. ANY OTHER REPORTS ON THIS OCCURRENCE? *TR
NHTSA ODI #10272692
24,900 miles · May 14, 2009
SteeringSuspension
TL*THE CONTACT OWNS A 2007 FORD F-250 SD. THE CONTACT STATED THAT THE ENTIRE VEHICLE EXPERIENCES STRONG STEERING VIBRATION AND VIOLENT SHAKES AFTER TRAVELING OVER A BUMP OR UNEVEN ROADS. THE FAILURE WAS RECENTLY NOTICED WHILE DRIVING 70 MPH. THE DRIVER STATED THAT IT FELT AS IF ALL FOUR WHEELS WERE LOOSE. HE HAS TAKEN THE VE…
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TL*THE CONTACT OWNS A 2007 FORD F-250 SD. THE CONTACT STATED THAT THE ENTIRE VEHICLE EXPERIENCES STRONG STEERING VIBRATION AND VIOLENT SHAKES AFTER TRAVELING OVER A BUMP OR UNEVEN ROADS. THE FAILURE WAS RECENTLY NOTICED WHILE DRIVING 70 MPH. THE DRIVER STATED THAT IT FELT AS IF ALL FOUR WHEELS WERE LOOSE. HE HAS TAKEN THE VEHICLE TO SEVERAL DEALERS AND THEY STATED THAT THE TIRE PRESSURE WAS THE CAUSE OF THE FAILURE AND REFUSED TO DIAGNOSE THE VEHICLE. THE CONTACT STATED THAT THE TIRE PRESSURE ON HIS VEHICLE HAS ALWAYS REMAINED AT THE CORRECT LEVELS. HE DISCOVERED AN INVESTIGATION THAT WAS CONDUCTED ON THIS SAME FAILURE BY THE MANUFACTURER (NHTSA CAMPAIGN ID NUMBER PE07057 (SUSPENSION:FRONT)). HE BELIEVES THAT THE TIRE PRESSURE IS NOT THE ISSUE AND THAT A NEW INVESTIGATION SHOULD BE OPENED AND A RECALL ISSUED. CURRENTLY, THE VEHICLE IS STILL EXPERIENCING THE DEFECT AND IS RARELY DRIVEN. THE FAILURE AND CURRENT MILEAGES WERE 24,900. UPDATED 06/08/09 *BF UPDATED 06/18/09.*JB
NHTSA ODI #10268747
88,000 miles · Apr 13, 2009
Engine And Engine CoolingFuel System, DieselPower Train
I HAVE A FORD F250 2007 4X4 DIESEL. WENT OVER A BUMP IN THE ROAD AND THE STEERING WHEEL STARTED SHAKING SO BAD I RAN OFF THE ROAD. FORD SENT ME A LETTER ABOUT TIRE PRESSURE, BUT I ASSURE YOU I CHECK MY TIRES AT LEAST ONCE A WEEK BECAUSE I PULL EQUIPMENT ALMOST DAILY. FORD IS TRYING TO COVER UP SOMETHING AND IT NEEDS TO BE …
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I HAVE A FORD F250 2007 4X4 DIESEL. WENT OVER A BUMP IN THE ROAD AND THE STEERING WHEEL STARTED SHAKING SO BAD I RAN OFF THE ROAD. FORD SENT ME A LETTER ABOUT TIRE PRESSURE, BUT I ASSURE YOU I CHECK MY TIRES AT LEAST ONCE A WEEK BECAUSE I PULL EQUIPMENT ALMOST DAILY. FORD IS TRYING TO COVER UP SOMETHING AND IT NEEDS TO BE FIXED. I HAVE HAD THE TRUCK ALMOST TWO YEARS, AND HAVE HAD IT BACK AT THE DEALERSHIP 29 TIMES IN 22 MONTHS. THEY HAVE AN ISSUE WITH EITHER THE TURBO OR THE ICP AND KEEP TELLING ME IT IS NORMAL. I WAS WONDERING WHO WOULD LIKE TO SEE THE VIDEOS OR HEAR THE TAPE RECORDINGS OF THEM TELLING ME NORMAL IS WHEN THE TRUCK IS HOPING SO BAD THE FRONT TIRES COME OFF THE GROUND. *TR
NHTSA ODI #10265146
30,000 miles · Feb 19, 2009
Suspension
2007 FORD F-250 (42K MILES) - WHOLE TRUCK SHAKES VIOLENTLY WHEN I HIT AN IMPERFECTION ON THE HIGHWAY GOING OVER 55 MPH. I HAVE TO PULL THE TRUCK OVER TO GET IT TO STOP AND THEN CAN CONTINUE DRIVING. IT'S BEEN DOING IT THE LAST 3 MONTHS, BUT TODAY I FINALLY TOOK THE FORD TECH FOR A RIDE AND IT DID IT TWICE FOR HIM. SO FAR THEY'R…
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2007 FORD F-250 (42K MILES) - WHOLE TRUCK SHAKES VIOLENTLY WHEN I HIT AN IMPERFECTION ON THE HIGHWAY GOING OVER 55 MPH. I HAVE TO PULL THE TRUCK OVER TO GET IT TO STOP AND THEN CAN CONTINUE DRIVING. IT'S BEEN DOING IT THE LAST 3 MONTHS, BUT TODAY I FINALLY TOOK THE FORD TECH FOR A RIDE AND IT DID IT TWICE FOR HIM. SO FAR THEY'RE SAYING I HAVE THE WRONG SIZE TIRES, BUT THEY'RE THE SAME SIZE THE TRUCK CAME WITH AND GOODYEAR INSTALLED THEM, I'M WITH A STATE AGENCY AND DO NOT HAVE MANY OPTIONS AS FAR AS TRADING THE VEHICLE. I DO THINK FORD SHOULD BE FIXING THE PROBLEM. I'VE SEEN THE SAME COMPLAINT ALL OVER THE COUNTRY ON FORUM DISCUSSIONS. *TR
NHTSA ODI #10259400
Official recalls
1Jul 13, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence & remedy
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:brake Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Exterior Lighting:tail Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA08007 · Violent Front End Oscillation
Opened Mar 14, 2008 · Closed Mar 31, 2009
Status: closed (inferred from source dates) · Suspension; Suspension:front
THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE07057 · Violent Front End Oscillation
Opened Nov 15, 2007 · Closed Mar 14, 2008
Status: closed (inferred from source dates) · Suspension; Suspension:front
ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEGE LOSS OF STEERING CONTROL AND THAT THE VEHICLE CHANGED DRIVING LANES UNCONTROLLABLY.FOUR OF THE COMPLAINTS RECEIVED BY ODI ALLEGE THAT THE VEHICLE LEFT THE ROAD SURFACE AS A RESULT OF THE VIOLENT SUSPENSION AND STEERING WHEEL OSCILLATIONS.IN ONE CASE THE CONSUMER ALLEGES THAT AFTER THE VEHICLE LEFT THE ROAD SURFACE, IT CRASHED INTO A WOODED AREA.ADDITIONALFACTORS CONTRIBUTING TO THE OPENING OF THIS EA WERE EARLY WARNING FIELD REPORTS,SUBMITTED BY FORD, DESCRIBING SUSPENSION SHIMMY / OSCILLATIONSAND A FORD TSB (07-10-10) DESCRIBING THE SUSPENSION SHIMMY ISSUE AND HOW TO REPAIR THE PROBLEM.FORD HAS DESCRIBED SHIMMY AS SELF-EXCITED OSCILLATION OF THE STEERING WHEELS WITH ACCOMPANYING WHEEL TRAMP.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO DETERMINE IF THE SHIMMY CONDITION THAT OCCURS ON THE SUBJECT VEHICLES CREATES A CONDITION WHERE THE VEHICLE BECOMES DIFFICULT TO CONTROL OR STARTLES THE DRIVER, THUS PRESENTING A SAFETY RISK.
Additional source detail variants (2)
Suspension
ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEGE LOSS OF STEERING CONTROL AND THAT THE VEHICLE CHANGED DRIVING LANES UNCONTROLLABLY.FOUR OF THE COMPLAINTS RECEIVED BY ODI ALLEGE THAT THE VEHICLE LEFT THE ROAD SURFACE AS A RESULT OF THE VIOLENT SUSPENSION AND STEERING WHEEL OSCILLATIONS.IN ONE CASE THE CONSUMER ALLEGES THAT AFTER THE VEHICLE LEFT THE ROAD SURFACE, IT CRASHED INTO A WOODED AREA.ADDITIONALFACTORS CONTRIBUTING TO THE OPENING OF THIS EA WERE EARLY WARNING FIELD REPORTS,SUBMITTED BY FORD, DESCRIBING SUSPENSION SHIMMY / OSCILLATIONSAND A FORD TSB (07-10-10) DESCRIBING THE SUSPENSION SHIMMY ISSUE AND HOW TO REPAIR THE PROBLEM.FORD HAS DESCRIBED SHIMMY AS SELF-EXCITED OSCILLATION OF THE STEERING WHEELS WITH ACCOMPANYING WHEEL TRAMP.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO DETERMINE IF THE SHIMMY CONDITION THAT OCCURS ON THE SUBJECT VEHICLES CREATES A CONDITION WHERE THE VEHICLE BECOMES DIFFICULT TO CONTROL OR STARTLES THE DRIVER, THUS PRESENTING A SAFETY RISK.
Suspension:front
ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEGE LOSS OF STEERING CONTROL AND THAT THE VEHICLE CHANGED DRIVING LANES UNCONTROLLABLY.FOUR OF THE COMPLAINTS RECEIVED BY ODI ALLEGE THAT THE VEHICLE LEFT THE ROAD SURFACE AS A RESULT OF THE VIOLENT SUSPENSION AND STEERING WHEEL OSCILLATIONS.IN ONE CASE THE CONSUMER ALLEGES THAT AFTER THE VEHICLE LEFT THE ROAD SURFACE, IT CRASHED INTO A WOODED AREA.ADDITIONALFACTORS CONTRIBUTING TO THE OPENING OF THIS EA WERE EARLY WARNING FIELD REPORTS,SUBMITTED BY FORD, DESCRIBING SUSPENSION SHIMMY / OSCILLATIONSAND A FORD TSB (07-10-10) DESCRIBING THE SUSPENSION SHIMMY ISSUE AND HOW TO REPAIR THE PROBLEM.FORD HAS DESCRIBED SHIMMY AS SELF-EXCITED OSCILLATION OF THE STEERING WHEELS WITH ACCOMPANYING WHEEL TRAMP.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO DETERMINE IF THE SHIMMY CONDITION THAT OCCURS ON THE SUBJECT VEHICLES CREATES A CONDITION WHERE THE VEHICLE BECOMES DIFFICULT TO CONTROL OR STARTLES THE DRIVER, THUS PRESENTING A SAFETY RISK.
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