2019 Ford F-150

Vehicle Information: •Make: Ford •Model: F-150 •Year: 2019 •VIN: [XXX] Complaint Summary: Cam Phaser Defect — Safety Risk and Manufacturer Negligence 1. Component/System Failure This complaint involves a mechanical failure of the cam phaser system (part of the variable valve timing system) in the 3.5L EcoBoost engine of the above-referenced vehicle. Specifically, the locking pin within the cam phasers fails to engage properly, resulting in a loud knocking or rattling noise on cold start. This condition is a known defect documented in Ford TSB 19-2208 and subject to Customer Satisfaction Program (CSP) 21N03, which extended coverage for cam phaser repair. However, no official safety recall has been issued, despite widespread evidence of failure. The defective parts are still installed in the vehicle and are available for inspection upon request. 2. Risk to Safety This defect compromises driver and public safety and constitutes a violation of 49 U.S.C. § 30101 and 49 U.S.C. § 30118, which obligate manufacturers to notify NHTSA and owners when a defect poses an unreasonable risk to motor vehicle safety. Specifically: •Failure of cam phasers leads to improper valve timing, risking engine hesitation, loss of power, or stall conditions. •These symptoms can occur during acceleration, highway driving, or merging, creating conditions that significantly increase the risk of collision or engine failure while in motion. The defect may also cause internal engine damage over time, raising the risk of mechanical breakdown in traffic. 3.Confirmation of the Problem This issue has been confirmed by a certified Ford dealership and an independent ASE-certified mechanic. Both diagnosed the startup noise as a cam phaser locking failure, consistent with widespread reports from other Ford 3.5L EcoBoost owners. Neither party could provide a fix without significant out-of-pocket cost, despite Ford’s knowledge of the issue and internal bulletins acknowledging the issu INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

Transmission flutters a little before changing from 1st to 2nd gear. In 4th and 5th gear the transmission pauses a few seconds before going into the next gear. From 8th gear to the ninth gear, the transmission jerks really hard. The transmission only has 72000 miles on it. And also the dash board material is coming up.The lane assist jerks really hard sometimes, forcing you in another lane. No warnings or faults during each incidents.

I drive a 2019 Ford F-150 with the 3.5L engine and 10 speed transmission. I have received a warning for low fuel pressure, trouble starting, and the truck has cut off once after turning over. It never fails to crank, however, it may take 5 or so seconds of cranking to get it to start. I have had the check engine light come on one time over the last couple of months of the issues starting; the code it showed was a P00C6. I have not brought the vehicle in for service as it just started a couple months ago when it got hot outside and there was a recent recall that did not include this VIN but matches the issue exactly. The warning states to not drive the vehicle and to get it towed if fuel is not low. The recall states there is not a current fix for the issue and I need my vehicle. This is a daily problem, mostly after the vehicle sits for a couple of hours. I am also having an issue with the cam phaser rattle upon startup and rattling while driving. I have noticed some power reduction and it has progressively gotten worse over time. I am at 135,000 miles currently and have experienced this issue for the last 50,000 miles or so.

Our home is situated on a blind curve, and the speed limit is 55 mph. When pulling out onto the road, adequate acceleration is necessary to merge with the traffic flow. The truck initially accelerates as expected, then stops accelerating before suddenly jerking forward. Occasionally, it takes several seconds for the vehicle to accelerate, which creates a hazardous situation when approaching traffic is moving at 55 mph. It has not caused an accident yet but it has caused me to adjust my driving and times to use the truck. I use my wife's car (another Ford) most of the time. This hesitation and strange shifting poses safety risks for all road users. On 5/21/2025, I took the truck to Ford dealer, and on 5/30/2025, was informed that major work was required on the transmission and differential, estimated at $12,383.80. Seeking an alternative assessment due to financial considerations, I consulted a specialist who confirmed that the transmission and pinion bearings needed repair or replacement. The vehicle was returned to dealer on 6/4/2025 for differential repairs, completed on 6/13/2025 at a cost of $4,486.26. The transmission repair was not in the budget. Subsequent research indicated that the 10R80 transmission has a record of mechanical issues, service bulletins, recalls, and related legal matters. It appears likely that the jerky shifting of the transmission contributed to the failure of the pinion bearings. Although the truck is out of warranty and has 64,430 miles, given the safety concerns, I request that Ford review my case for assistance with the remaining transmission repairs, in light of documented issues with the 10R80. I request that Ford evaluate this request in consideration of customer satisfaction, public safety, and corporate responsibility. I know Ford is well aware of the problems as there are 474 other complaints on file. They need to step up and do the right thing before this causes serious injuries.

I purchased this truck about a year ago. After two oil changes, the cam phasers began to rattle on startup. It has the 3.5l Ecoboost engine. This is a known problem and there have been tsb's but they come and go during short windows. The cam phasers were finally updated in 2021 but some people have paid thousands in and out of warranty, some multiple times before the issue is fixed. Ford says they are just a noise and do not cause any issues but the resale is directly effected whether private party or trade in (repair typically costs between $4-7500). Mine started making noise at 89,000 miles. Some people go years with the engine rattling and others have check engine lights and engine issues a shirt time after it begins. Ford knows it is a problem and the customer service sometimes will assist with the cost and other times they tell people to file a complaint here to finally get a recall going. The repair is in depth and typically requires the removal of the cab from the frame, making it likely that everything won't be reassembled correctly.

At 101,000 miles, the engine lost power, check engine light came on, and service transmission light came on. This happened while pulling a trailer up a mountain, slowing the truck rapidly, and becoming a hazard to surrounding interstate traffic. The dealer diagnosed the problem as the timing chain, and replaced it and all related components at a cost of $4500. They tell me that this is a problem with that year truck and engine.

Bought a 2019 ford f150 V6 3.5L Having issues with transmission slipping gears really hard! Even after warming up car then put in drive I accelerate maybe 3-5mph Due to speed bumps in neighborhood From gear 1 skips 2 and goes to 3rd gear hard and I have to be ready to break cause it kicks in to 3rd gear and speeds up. Even when on main road almost almost crashed into cars. Numerous times. It’s actually scary during with family in truck do to these issues. Also just that 40-45 mph 5-7 gear skip and slipping so much almost crashed!! . Pls investigate this issue people bye this brand due to thinking it’s a safe, spend so much money on this truck purchase then find out problems that has nothing to do with its customer. Just selling something just to stay in the 500 fortune company lvl And not caring bout the customer life and family when they purchase FORD PRODUCT. Just NOT RIGHT!! With out us customers your product is just sitting unsold sitting brand. Due what’s right by your customer and own up to doing the right thing. To all those other customers pls continue to be alert when driving, be safe..

The contact owns a 2019 Ford F-150. The contact stated while driving 5 MPH from a complete stop on a main road, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart, and the contact continued driving. The vehicle was taken to a local dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 94,584.