NHTSA owner reports · September 18, 2026 snapshot.
Wheels complaints
10 reportsClear category filterMileage unknown · Aug 11, 2026
Power TrainWheels
vehicle shifted from 1st to 3rd gear and as I accelerated the engine RPMs drastically increased. The transmission jumped from 3rd to 8th gear and then immediately dropped to 1st gear while I was at 40-45 mph. Due to the speed the back tires locked and the vehicle jumped from 1st to 3rd gear and I stopped. Thankfully I did not ha…
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vehicle shifted from 1st to 3rd gear and as I accelerated the engine RPMs drastically increased. The transmission jumped from 3rd to 8th gear and then immediately dropped to 1st gear while I was at 40-45 mph. Due to the speed the back tires locked and the vehicle jumped from 1st to 3rd gear and I stopped. Thankfully I did not have a vehicle behind me, or they would have him me. Dealership determine and confirmed hard/harsh shifting between 3rd, 5th, 6th while skipping 4th and 5th. No codes or warnings found upon download by the technician. Technician could not replicate it shifting from high gears to 1st and locking the tires. Recommended and completed adaptive learn procedure, but vehicle is still hard shifting 3rd and 4th gear. Very concerned the vehicle could downshift from higher gears and lock the tires again which will cause an accident.
NHTSA ODI #11756184
Mileage unknown · Jul 29, 2026
Wheels
Tire/wheel was losing air, upon investigation I discovered a cracked rim, which is my second in 8 months. Upon looking online, I see that ford is attributing this issue to aggressive stiff-wall offroad tires. I have the fx4 offload package with the factory wheels and BF GOODRICH KO2 all-terrain tires, which are the most common a…
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Tire/wheel was losing air, upon investigation I discovered a cracked rim, which is my second in 8 months. Upon looking online, I see that ford is attributing this issue to aggressive stiff-wall offroad tires. I have the fx4 offload package with the factory wheels and BF GOODRICH KO2 all-terrain tires, which are the most common all-terrain tire in the US. I am using the same size tires as came from the factory. The change in tire is the only modification I have done from factory. I have followed the factory rotation guide. I have not done any offroading other than maintained gravel roads with this pickup, and I am not an aggressive driver. I do not believe that that is the cause here.
NHTSA ODI #11753559
Mileage unknown · Nov 28, 2025
Wheels
The driver front wheel developed a crack in it on the inside of the wheel. It was detected due to the tire leaking air. It was not immediately detected in the dunk tank at discount tire and I continued to fill air and drive on the rim until the leak accelerated, and discount tire was finally able to detect the leak. With the whe…
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The driver front wheel developed a crack in it on the inside of the wheel. It was detected due to the tire leaking air. It was not immediately detected in the dunk tank at discount tire and I continued to fill air and drive on the rim until the leak accelerated, and discount tire was finally able to detect the leak. With the wheel compromised, if I hit something wrong, or even just driving, the crack was expanding, and could catastrophically fail while driving, resulting in a loss of control as well as a risk of debris for myself and other drivers to hit. There are no signs of impact on the rim. I have pictures of the crack, as well as the wheel and tire available for inspection if needed.
NHTSA ODI #11701843
Mileage unknown · Aug 22, 2024
Wheels
Dealership could not rotate tires due to swollen lug nuts. Wanted $258.00 to replace all lug nuts. I called 800-392-3673. Said vehicle out of warranty. Said had no other calls about this problem. I look on line lots of people have this problem. I will try to fix on my own before have flat and can not remove tire on side of road.…
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Dealership could not rotate tires due to swollen lug nuts. Wanted $258.00 to replace all lug nuts. I called 800-392-3673. Said vehicle out of warranty. Said had no other calls about this problem. I look on line lots of people have this problem. I will try to fix on my own before have flat and can not remove tire on side of road. Looks like a safety issue.
NHTSA ODI #11610121
Mileage unknown · Aug 16, 2024
Wheels
Issue was with the boat trailer tire for VIN 405119BA2LC000663. Goodyear Marathon, ST205/75R14, DOT [XXX], 8/32 tread remaining. Steel belt failure. Tires pressure was set to 40 psi before trip. Failure occurred after 45 minutes on the highway traveling at 65 mph. Felt a bad vibration, then loud bang when air came out of tire. T…
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Issue was with the boat trailer tire for VIN 405119BA2LC000663. Goodyear Marathon, ST205/75R14, DOT [XXX], 8/32 tread remaining. Steel belt failure. Tires pressure was set to 40 psi before trip. Failure occurred after 45 minutes on the highway traveling at 65 mph. Felt a bad vibration, then loud bang when air came out of tire. This tire is only 8 years old. I replace them at 10 years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11609039
69,100 miles · Feb 22, 2024
Power TrainWheels
The contact owns a 2019 Ford F-150. The contact stated while driving at various speeds on several occasions with the vehicle in 2WD, the contact observed a loud clicking noise coming from the front wheels. The vehicle was taken to a dealer where it was diagnosed twice that the driver's side actuator and the passenger's side hub …
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The contact owns a 2019 Ford F-150. The contact stated while driving at various speeds on several occasions with the vehicle in 2WD, the contact observed a loud clicking noise coming from the front wheels. The vehicle was taken to a dealer where it was diagnosed twice that the driver's side actuator and the passenger's side hub assembly and actuator needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,100.
NHTSA ODI #11573294
Mileage unknown · Mar 3, 2023
Wheels
My vehicle went in for oil change, tire rotation and tailgate recall. Now I was told by the dealer that lug nuts had swelled because manufacturer put caps on the nuts which causes overheating. According to my dealership I have 12 lug nuts to replace. Is this reasonable to replace these items on a 4 year old vehicle? My dealershi…
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My vehicle went in for oil change, tire rotation and tailgate recall. Now I was told by the dealer that lug nuts had swelled because manufacturer put caps on the nuts which causes overheating. According to my dealership I have 12 lug nuts to replace. Is this reasonable to replace these items on a 4 year old vehicle? My dealership told me they don't make vehicles like they used to.
NHTSA ODI #11510021
4,200 miles · May 20, 2020
Power TrainSteeringWheels
HIGH AMPLITUDE VIBRATION AT VARIOUS SPEEDS. MOST NOTICEABLE BETWEEN 50 AND 70MPH. I COMPLAINED ABOUT IT TO THE DEALERSHIP AND THEY DETERMINED THE RING AND PINION GEARS NEEDED REPLACING AT 4200 MILES. VIBRATION PERSISTED, SO I TOOK IT BACK AND THEY TRIED ROADFORCE BALANCING THE WHEELS/TIRES AND CHECKING FOR RUNOUT. THIS DID NOT F…
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HIGH AMPLITUDE VIBRATION AT VARIOUS SPEEDS. MOST NOTICEABLE BETWEEN 50 AND 70MPH. I COMPLAINED ABOUT IT TO THE DEALERSHIP AND THEY DETERMINED THE RING AND PINION GEARS NEEDED REPLACING AT 4200 MILES. VIBRATION PERSISTED, SO I TOOK IT BACK AND THEY TRIED ROADFORCE BALANCING THE WHEELS/TIRES AND CHECKING FOR RUNOUT. THIS DID NOT FIX THE PROBLEM EITHER. THEN THEY TRIED REPLACING WHEELS AND TIRES ALL TOGETHER, STILL WITH NO SUCCESS. *TR
NHTSA ODI #11325269
16,000 miles · Jan 27, 2020
Wheels
DEC 20, 2019, HAD A FLAT. PUT ON SPARE; RIM FIT BUT TIRE WAS 17 INCH, INSTEAD OF 20. CALLED SERVICE DEPT OF LUGOFF FORD. "[XXX]" ADVISED ME NOT TO DRIVE FURTHER OR FASTER THAN ABSOLUTELY NECESSARY. TOOK TRUCK IN THE NEXT DAY AND THEY FIXED THE FLAT. SAID NO MANAGER WAS THERE, CALL BACK MONDAY. I CALLED BACK MONDAY AND THE OPE…
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DEC 20, 2019, HAD A FLAT. PUT ON SPARE; RIM FIT BUT TIRE WAS 17 INCH, INSTEAD OF 20. CALLED SERVICE DEPT OF LUGOFF FORD. "[XXX]" ADVISED ME NOT TO DRIVE FURTHER OR FASTER THAN ABSOLUTELY NECESSARY. TOOK TRUCK IN THE NEXT DAY AND THEY FIXED THE FLAT. SAID NO MANAGER WAS THERE, CALL BACK MONDAY. I CALLED BACK MONDAY AND THE OPERATOR SAID [XXX] WOULD CALL ME BACK. I CALLED EVERY DAY FOR THE NEXT WEEK AND ON JAN 9,2020, HE CALLED ME BACK AND SAID HE WOULD SEE WHAT HE COULD DO AND CALL ME BACK. I WAITED 3 DAYS AND BEGAN CALLING EVERY DAY TO LEAVE A MESSAGE. HE STILL HAS NOT CALLED. IN THE INTERIM, I CALLED "FORD NATIONAL" ON JAN 21, 2020, AND TALKED TO "[XXX]" [XXX] CAIN PUT ME ON HOLD 3 TIMES FOR SEVERAL MINUTES WHILE SHE TALKED TO LUGOFF FORD. FINALLY SHE CAME BACK TO THE PHONE AND SAID THAT AFTER THE FIRST CONVERSATION, LUGOFF FORD KEPT GIVING HER THE WRONG EXTENSION OR DISCONNECTING HER. TO SUMMARIZE, I BELIEVE THEY SHOULD HAVE GIVING ME 5 20 INCH TIRES INSTEAD OF 4 WHEN THEY INSTALLED THE $2000 "APPEARANCE PACKAGE". IF THEY WERE GOING TO GIVE ME A "DOUGHNUT", THERE SHOULD HAVE BEEN SOME SORT OF HIGHLY NOTICABLE DISCLAIMER. THE ONLY WAY I COULD HAVE KNOWN I DID NOT HAVE A REAL SPARE WOULD HAVE BEEN TO CRAWL UNDER THE TRUCK.(EVEN 2 OF THEIR TECHNICIANS AND 1 OF THEIR SALESMEN DID NOT KNOW WHEN I ASKED THEM.) I BELIEVE THEY SHOULD TAKE BACK THE 17 INCH TIRE AND GIVE ME A 20 INCH TIRE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS
NHTSA ODI #11302301
Mileage unknown · Sep 6, 2019
Power TrainWheels
THERE IS A BAD VIBERATION AT 60/70 MPH. THIS IS A $74.000 F150 LIMITED. THEY PUT TWO NEW TIRES ON AND STILL BAD. NOW THEY ARE CHECKING ALL DRIVETRAIN STILL NOTHING. THIS TRUCK ONLY HAS 700 MILES ON IT. ITS A 2019. DO NOT WANT THIS TRUCK NOW. FORD KNOWS THEY HAVE A PROBLEM. THIS IS A LOT OF MONEY FOR ME TO SPEND . I THINK THEY N…
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THERE IS A BAD VIBERATION AT 60/70 MPH. THIS IS A $74.000 F150 LIMITED. THEY PUT TWO NEW TIRES ON AND STILL BAD. NOW THEY ARE CHECKING ALL DRIVETRAIN STILL NOTHING. THIS TRUCK ONLY HAS 700 MILES ON IT. ITS A 2019. DO NOT WANT THIS TRUCK NOW. FORD KNOWS THEY HAVE A PROBLEM. THIS IS A LOT OF MONEY FOR ME TO SPEND . I THINK THEY NEED TO BUY THIS TRUCK BACK, TO BIG A PROBLEM TO PUT UP WITH.
NHTSA ODI #11253635
Official recalls
9Jun 9, 2026
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Feb 21, 2020
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Nov 12, 2019
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Aug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Apr 8, 2019
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence & remedy
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Additional source detail variants (2)
Engine
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Equipment:electrical
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Dec 18, 2018
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence & remedy
Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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