2019 Ford F-150

The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 40 MPH, the vehicle abruptly lost power, decelerated and stalled. The contact was able to maneuver the vehicle off the road and parked the vehicle. The vehicle was later towed to the local mechanic who diagnosed that the driveshaft had sheared off inside the shaft and the vehicle was undrivable and informed the contact that the drive shaft needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure and informed that the vehicle was not included in NHTSA Campaign Number: 21V986000 (POWER TRAIN, STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The failure mileage was 212,000.

I purchased this truck from Don’s Ford, Rt12,Utica,NY in February 2025 didn’t even leave the dealership every light in the dash came on turned around they had my truck for 5 months while I made 6 months of payments, there has been numerous problems since, I took the extended warranty out and was still being charged, I had to change dealer ships because they refused to fix my truck, now there is a recall and there saying I purchased the truck in Canada which I have a bill of sale stating I purchased the vehicle in Utica,NY, the vehicle was in and accident and I was told it had a clear car fax the airbag and the horn don’t work, I have tried to work with Dons Ford and getting no where I shouldn’t have to drive my vehicle to Canada for recalls when I purchased it in NYS I still have numerous problems with this vehicle and getting no where I have all the service orders and need help

Rear window ford part number 1542006 - Back window glass has 1" cracks in glass where the glass connects to the body on the left passenger side of the crew cab. Cracks have caused leaks into the cab interior and has caused the modem, mounted behind the rear passenger set on the back wall to stop working as water has infiltrated the electronics. Vehicle was inspected at dealership and their 3rd party glass leak specialists discovered the cracks in the glass connection. I have no idea as to how long this has been going on, estimate a few months as I recently discovered I could not communicate with the vehicle through the Ford Connect App and called Ford Connect, they identified an issue with the modem and when I pulled back the upholstery to see, there was water dripping inside the vehicle. Unknown if cracks will propagate, however they are leaking when it rains. I will be replacing the glass to prevent further leaks from occurring. I have extended warranty through Ford and "glass" is not covered. Reached out to Ford Care and they would not cover. Suggested that I put in a report here so that if later recall or other action, I might be able to get refund for the repair that I am now going to have to pay for to replace the glass and possibly the modem. No other symptoms other than the filaure of the modem that alerted to the issue.

Passenger Side Cowl Seal Failure. The passenger side cowl seal fails. When this happens water can enter the vehicle and pour into the BCM (Body Control Module). Once water enters the BCM, it creates corrosion and will needs to be replaced along with the reprograming of all the keys. This is available upon request. My safety and the safety of others is put at risk because when water enters the BCM it causes the computer to short out. When this happens the horn will start beeping and the lights start flashing. This also sets off the vehicles security system. This happens when the vehicle is parked and turned off and when the vehicle is in motion. This puts people at risk because their security system will go off and will make owners think that their vehicle is being vandalized. While the vehicle is in motion the risk is that the horn is on and the lights are flashing making other motorists distracted and potentially causing accidents. The problem has been confirmed and reproduced by the dealer. The vehicle has been inspected by the dealer and an new seal needs to be installed. There were no warnings until the issue started creating a very scary driving experience in which the horn was on and the lights were flashing. the only way to make it stop was to disconnect the battery rendering the vehicle unfit for the road

The contact owns a 2019 Ford F-150. The contact stated while cleaning the vehicle, he noticed that the front passenger's side carpet was soaking wet. The contact stated that there was a significant presence of mold under the carpet and under the dashboard on the front passenger's side of the vehicle. The contact stated that the failure occurred due to the A/C system leak. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to TSB Number: 19-2345. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 59,902.

I purchased this truck as a Ford blue certified vehicle with 6,800 miles. Driving home, I heard a loud rattle coming from the front passenger door area that was consistent on all road types. Upon further inspection, I found that the crash bar inside the front passenger door was not fastened. It requires a paint cutting acorn nut, and it is clear from the intact paint on all of the stud threads that it was never fastened at the factory. I do not know how this may have affected the function of the crash bar in the event of a side impact. I repaired it myself and did not take the vehicle to a dealer for inspection.

The contact owns a 2019 Ford F-150. The contact stated while exiting a car wash and parking the vehicle, he noticed a puddle of water on the front passenger’s side floorboard. The contact took the vehicle to the local dealer, where it was diagnosed with needing the overload pipe to be replaced with a longer part. The vehicle was repaired but experienced the failure a month later. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the overload pipe to be replaced a second time. The vehicle was repaired. The contact stated in January 2023 while driving at an unknown speed, the check engine warning light was illuminated. The contact also stated he began to hear an abnormal sound. The contact took the vehicle to the local dealer, where it was diagnosed with needing the driver’s side catalytic convertor to be replaced. The vehicle was repaired but continued to experience the failure, three months later. The contact took the vehicle to the back local dealer, where it was diagnosed with needing the passenger’s side catalytic convertor to be replaced. The vehicle was repaired. The contact stated on June 10, 2023, he noticed an oil leak in the rear passenger’s side tire. The contact took the vehicle to another local dealer: AutoNation Ford Arlington [XXX] : [XXX] ) where it was diagnosed with needing the rear passenger’s side axle to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased my 2019 Ford F150 used in October of 2022 directly from my local Ford dealership. At the time of purchase the tailgate handle did not work properly. The tailgate handle would stick in the open/unlatched position. If you closed the tailgate with the handle in the open/unlatched position the tailgate would fall down. If the falling tailgate struck a child in the head, it could cause injury or death. I purchased a new tailgate handle. The torsion spring and hinge pins on the new handle are coated in grease. The spring and pins on the old tailgate handle are rusted. I still have the old tailgate handle and it is available for inspection.