2019 Ford F-150

Driving at highway speed the original transmission down shifted by it self At 70 m.p.h. The truck made a clunk and skid for a few seconds, then transmission fluid started spewing all over the place. Hade too take to dealer in Mount Vernon iowa they replaced transmission at 100,053 miles. Now the remanufactured transmission from ford is doing the same thing with only around 2,000 miles on it. This time it happened I was scared that we were going to wreck. The truck actually bounced in the rear and skidded again. I think there should be something done before my self or someone else gets killed with this issue. As of now my truck is at the shop again for the transmission problem. Thanks [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am made a formal demand for reimbursement of repair costs I incurred due to a known and recalled defect in my 2019 Ford F-150 3.5L EcoBoost (VIN: [XXX] ). Ford issued an official safety recall for defective cam phasers on this vehicle, classified under NHTSA Campaign Numbers 21B10, 21N03, and 21N08. These recalls specifically addressed the cam phaser rattle and required PCM reprogramming to adjust cam phaser control strategy. Where the reprogramming failed to resolve the defect, Ford authorized full cam phaser replacement under the recall. Despite my vehicle falling squarely within the scope of these campaigns, I was forced to pay $6,908.18 out-of-pocket to have the cam phasers replaced in order to restore safe and proper operation. The defect presented a significant safety concern, and the expense was directly attributable to Ford’s failure to address this issue. I am enclosing the following documentation as evidence: •Repair invoice showing the total paid ($6,908.18) •Proof of payment (credit card receipt / cancelled check) •Vehicle registration verifying ownership •Invoice from Enterprise Rental ($1,522.69) •Proof of payment (credit card receipt) Under the Magnuson-Moss Warranty Act, state consumer protection laws, and Ford’s own recall obligations, I am entitled to reimbursement for repairs covered by a safety recall. Accordingly, I demand full reimbursement of $6,908.18 and rental car, $1,522.69 within thirty (30) days of receipt of this letter. I have reached out to Ford Motor Company on September 26, 2025 and received no response. Any assistance you can provide is greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During driving, the transmission began hesitating when shifting from 4th to 5th gear. Then in stop and go traffic, it would shift hard from 1st gear to the point my head would slam into the headrest. I would then get a notice on the dashboard of a power train failure. Once I turned the vehicle off, the notice would disappear and the vehicle would begin to shift normally for a while, before the hard shifting would continue. On the freeway, sometimes when the vehicle tried to down shift, it would hesitate and I was concerned I would be rear ended as it would not speed up. I brought the truck into 2 different ford dealerships and they both said it needed a new transmissison. There is 123,00 miles on this 2019 Ford F150. I had also related to the dealerships that there was a rattle when starting the vehicle and they said it is due to the cam shifters or more and a complete engine tear down was recommended. At the same time, the electronic screen would sometimes freeze, turn off when driving or not turn on initally. The dealerships said this needed to be replaced. The estimates for repair were from $16,461 to $13,686.

The contact owns a 2019 Ford F-150. The contact stated while driving at various speeds, the vehicle made an abnormal banging sound, and the transmission was slipping. There was no warning light illuminated. The contact stated that while at a complete stop, the vehicle failed to shift into gear for an extended for a while. The contact waited for the vehicle to respond as needed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 125,000.

The coil spring on the front end suspension snapped on my Ford F-150. The truck is a 2019 with just over 43,000 miles. The truck has not had any performance or suspension modifications over the life of the vehicle. Coil springs are an essential component of the suspension system, absorbing impacts and maintaining vehicle stability. As the coil spring snapped completely, this is a hazard to the driver of the vehicle and anyone driving alongside the road. The vehicle is now at a independent service center, once they identified the coil had snapped, they contacted me immediately noting the vehicle is no longer safe for driving. There were no warning lamps or messages that arose due to the issue. The only warning sign was a "squeaking noise" at low speeds which I requested the mechanic review when doing a routine oil change.

On May 5th 2025 I had a routine oil change tie rotation on my 2019 f150, 77,000 miles. There was no visible signs of transmission fluid leak or transmission issues. The week of May 15th 2025 i started experiencing hard shifting random downshifting without notice.So I immediately contacted crossroads ford of sanford NC to bring it in. There Was zero transmission fluid, so they did a full transmission service at only 77,000. Which made the problem worse Turns out, it was a bad CDF DRUM. My endurance warranty denied my claim.Which should have been covered. This cost me $8,600 out of pocket. It came out of nowhere, the downshifting with no notice a warning is extremely dangerous!

Vehicle has just over 62,000 miles on it and is just out of warranty. On [XXX] I was driving home from Colorado and the 10r80 transmission hesitated downshifting for a few seconds when climbing a hill and let out a very loud banging sound which shook the whole truck. Shortly after, the transmission tried to downshift and upshift on it's own repeatedly and would not transfer power at all. I quickly shifted it into neutral and pulled to the side of the road. This was really sudden and happened with no warning at full highway speeds(75 mph) on [XXX] southbound. If my wife would have been driving, I am not sure she would have been able to react as quickly. She wouldn't have realized what was happening. This could have easily resulted in a serious or life threatening accident. The leaking fluid also caused a sigificant amount of smoke on the underside of the vehicle as it dripped on the exhaust system. I quickly shut the vehicle off realizing it could catch on fire, but someone may not realize this as a possibility in the moment. I currently have the vehicle at a local transmission shop who has rebuilt several of these Ford 10r80 transmissions. His opinion, which will be verified by the teardown process as he rebuilds it, is that there are several common failure points which should have already been recalled by Ford in these transmissions. #1. The CDF drum which holds the clutch packs is machined in a way which allows the seal to slip and cause falure. #2. The valve body is know to wear prematurely which causes movement and leakage contributing to failure. #3. The high pressure pump is also a known failure point which can cause downstream shift issues and failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)