Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1080–25K
6525–50K
9650–75K
7475–100K
76100–150K
12150K+
431 reports with mileage · 891 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 726 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
17 crash reports7 fire reports13 injury reports
What owners actually said
1,322 reports
350 miles · Oct 7, 2019
Unknown Or Other
IN REPEATED COLLISION TESTS THE PRE-COLLISION ASSIST SYSTEM (STANDARD EQUIPMENT VERSION) INVARIABLY FAILED. FORD HAS BEEN COMPLETELY UNHELPFUL IN RESOLVING THE ISSUE AND HAS IMPLIED I SHOULDN'T EXPECT IT TO WORK! SEVERAL OTHER F-150S HAVE BEEN TESTED LOCALLY AND ALSO FAILED COLLISION TESTS . I STRONGLY SUSPECT THE STANDARD EQUIP…
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IN REPEATED COLLISION TESTS THE PRE-COLLISION ASSIST SYSTEM (STANDARD EQUIPMENT VERSION) INVARIABLY FAILED. FORD HAS BEEN COMPLETELY UNHELPFUL IN RESOLVING THE ISSUE AND HAS IMPLIED I SHOULDN'T EXPECT IT TO WORK! SEVERAL OTHER F-150S HAVE BEEN TESTED LOCALLY AND ALSO FAILED COLLISION TESTS . I STRONGLY SUSPECT THE STANDARD EQUIPMENT VERSION OF PRE-COLLISION ASSIST SYSTEM IS FAULTY IN MANY 2019 FORD PICKUPS. I HAVE VIDEOS OF MY TESTS BUT SEE NO WAY TO GET THEM TO YOU.
NHTSA ODI #11266804
7,105 miles · Oct 1, 2019
Power Train
I WAS DRIVING DOWN MY BLOCK GOT TO A STOP SIGN AS I WAS GETTING READY TO PULL UP THE TRUCK WOULD NOT MOVE. THE ENGINE WOULDN'T REV AND THE TRANSMISSION WOULDN'T SHIT. I DECIDED TO SHUT THE TRUCK OFF AND WAIT A LITTLE STILL NOTHING. THE ONLY WAY TO GET THE TRUCK TO MOVE WAS IN REVERSE.
NHTSA ODI #11265335
4,000 miles · Sep 30, 2019
Exterior Lighting
VEHICLE IS EQUIPPED WITH AUTOMATIC HEADLIGHTS THAT WILL TURN ON/OFF HIGH BEAMS. THE HIGH BEAMS SHOULD TURN ON WHEN CONDITIONS AHEAD ARE ACCEPTABLE AND OFF WHEN ONCOMING TRAFFIC IS PRESENT. HOWEVER, THE AUTOMATIC SYSTEM FREQUENTLY GETS CONFUSED BY ONCOMING HEADLIGHTS, TURN SIGNALS AND STREET LIGHTS, ETC., WHICH CAUSES IT TO FLAS…
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VEHICLE IS EQUIPPED WITH AUTOMATIC HEADLIGHTS THAT WILL TURN ON/OFF HIGH BEAMS. THE HIGH BEAMS SHOULD TURN ON WHEN CONDITIONS AHEAD ARE ACCEPTABLE AND OFF WHEN ONCOMING TRAFFIC IS PRESENT. HOWEVER, THE AUTOMATIC SYSTEM FREQUENTLY GETS CONFUSED BY ONCOMING HEADLIGHTS, TURN SIGNALS AND STREET LIGHTS, ETC., WHICH CAUSES IT TO FLASH THE HIGH BEAMS BRIEFLY AT ONCOMING TRAFFIC. ON TWO OCCASIONS ONCOMING DRIVERS THOUGHT THIS HIGH BEAM FLASH WAS A SIGNAL TO THEM TO GO AHEAD AND THEY TURNED IN FRONT OF ME, NEARLY CAUSING AND ACCIDENT. FLASHING HIGH BEAMS BRIEFLY IS COMMONLY DONE IN OUR AREA TO SIGNAL OTHER DRIVERS TO GO AHEAD. THE AUTOMATIC HIGH BEAMS SHOULD BE REPROGRAMMED TO PREVENT FLASHING THEM AT ONCOMING TRAFFIC. NOTE THAT WE HAVE A DIFFERENT MAKE/MODEL VEHICLE WITH THE SAME TYPE OF HEADLIGHT SYSTEM THAT WORKS FLAWLESSLY WITHOUT THIS PROBLEM.
NHTSA ODI #11258922
25 miles · Sep 19, 2019
Steering
STEERING HAS A HARMONIC VIBRATION AT SPEEDS ABOVE 40 MPH. ALL ROADS.
NHTSA ODI #11256733
400 miles · Sep 12, 2019
Visibility/wiper
BRAND NEW TRUCK WITH RAIN SENSING WIPERS. RAIN SENSING FUNCTION DOES NOT WORK. FIRST TIME IT RAINED THE WIPERS WOULD NOT SWIPE TO CLEAN WINDSHIELD. THE ONLY FUNCTIONS THAT WOULD WORK WERE HI AND OFF AND WHEN YOU TURNED THE WIPERS OFF THEY WOULD STOP AT RANDOM PLACES LIKE DIRECTLY IN THE MIDDLE OF THE GLASS. THE RAIN SENSING P…
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BRAND NEW TRUCK WITH RAIN SENSING WIPERS. RAIN SENSING FUNCTION DOES NOT WORK. FIRST TIME IT RAINED THE WIPERS WOULD NOT SWIPE TO CLEAN WINDSHIELD. THE ONLY FUNCTIONS THAT WOULD WORK WERE HI AND OFF AND WHEN YOU TURNED THE WIPERS OFF THEY WOULD STOP AT RANDOM PLACES LIKE DIRECTLY IN THE MIDDLE OF THE GLASS. THE RAIN SENSING POSITIONS (BETWEEN HI AND OFF) WOULD MOSTLY DO NOTHING BUT OCCASIONALLY WOULD DO RANDOM THINGS, NONE OF WHICH HELPED CLEAN THE WINDSHIELD (EITHER NOT ENOUGH SWIPES IN HEAVY RAIN OR TOO MANY SWIPES WHEN IT WASN'T RAINING). THERE ARE SETTINGS IN THE SOFTWARE TO TURN THE RAIN SENSING OFF BUT IT HAD NO EFFECT. WE TOOK TRUCK TO DEALER. THEY REPLACED SWITCH ASSEMBLY FL3Z*13K359*BC. HAD NO EFFECT. WIPERS STILL ACT THE SAME. THIS, IN MY OPINION, IS A SAFETY HAZARD, BECAUSE YOU CANNOT GET THE WIPERS TO SWIPE PROPERLY WHEN NEEDED FOR ONE, AND ALSO WHEN YOU FINALLY TURN THEM OFF THEY ROUTINELY STOP DIRECTLY IN THE DRIVERS LINE OF VISION. ALSO THERE APPEARS TO BE NO MANUAL BACKUP.
NHTSA ODI #11255168
9,080 miles · Sep 12, 2019
Electrical SystemEngine
TL* THE CONTACT OWNS A 2019 FORD F-150. THE CONTACT STATED THAT THE VEHICLE'S ALARM FAILED TO ACTIVATE, LOCK, AND START. IN ADDITION, THE "KEY NOT DETECTED" MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PURCHASED A BATTERY FOR THE KEY FOB. THE CONTACT CALLED CECIL ATKISSION FORD LINCOLN (2700 U…
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TL* THE CONTACT OWNS A 2019 FORD F-150. THE CONTACT STATED THAT THE VEHICLE'S ALARM FAILED TO ACTIVATE, LOCK, AND START. IN ADDITION, THE "KEY NOT DETECTED" MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PURCHASED A BATTERY FOR THE KEY FOB. THE CONTACT CALLED CECIL ATKISSION FORD LINCOLN (2700 US-90, DEL RIO, TX 78840, (830) 775-7481) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN A HIGH FREQUENCY AREA, THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 9,080.
NHTSA ODI #11254999
2,300 miles · Sep 8, 2019
Structure
OBSERVED THAT THERE WAS A SUBSTANTIAL BODY CRACK IN THE TOP SECTION OF THE DRIVER'S SIDE 'A PILLAR' NEAR THE FRONT WINDSHIELD. THIS WAS OBSERVED WHEN DRYING THE VEHICLE AFTER WASHING IT. THE VEHICLE WAS STATIONARY.
NHTSA ODI #11253996
Mileage unknown · Sep 6, 2019
Power TrainWheels
THERE IS A BAD VIBERATION AT 60/70 MPH. THIS IS A $74.000 F150 LIMITED. THEY PUT TWO NEW TIRES ON AND STILL BAD. NOW THEY ARE CHECKING ALL DRIVETRAIN STILL NOTHING. THIS TRUCK ONLY HAS 700 MILES ON IT. ITS A 2019. DO NOT WANT THIS TRUCK NOW. FORD KNOWS THEY HAVE A PROBLEM. THIS IS A LOT OF MONEY FOR ME TO SPEND . I THINK THEY N…
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THERE IS A BAD VIBERATION AT 60/70 MPH. THIS IS A $74.000 F150 LIMITED. THEY PUT TWO NEW TIRES ON AND STILL BAD. NOW THEY ARE CHECKING ALL DRIVETRAIN STILL NOTHING. THIS TRUCK ONLY HAS 700 MILES ON IT. ITS A 2019. DO NOT WANT THIS TRUCK NOW. FORD KNOWS THEY HAVE A PROBLEM. THIS IS A LOT OF MONEY FOR ME TO SPEND . I THINK THEY NEED TO BUY THIS TRUCK BACK, TO BIG A PROBLEM TO PUT UP WITH.
NHTSA ODI #11253635
1,200 miles · Aug 11, 2019
Structure
I BOUGHT MY 2019 FORD F 150 4X4 SUPERCREW APPX 1 MONTH AGO FROM POMPANO FORD. I NOTICED 2 DAYS AGO THE DRIVERS SIDE DOOR HINGE MAKES A CRACKING NOISE WHEN OPENING / CLOSING (WHILE STATIONARY). IT SOUNDS LIKE THE HINGE IS COMING A LOOSE AND MAT PRESENT DANGER WHEN KEEPING THE DOOR CLOSED. I CANNOT TELL IF THE NOISE IS COMING F…
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I BOUGHT MY 2019 FORD F 150 4X4 SUPERCREW APPX 1 MONTH AGO FROM POMPANO FORD. I NOTICED 2 DAYS AGO THE DRIVERS SIDE DOOR HINGE MAKES A CRACKING NOISE WHEN OPENING / CLOSING (WHILE STATIONARY). IT SOUNDS LIKE THE HINGE IS COMING A LOOSE AND MAT PRESENT DANGER WHEN KEEPING THE DOOR CLOSED. I CANNOT TELL IF THE NOISE IS COMING FROM THE PART OF THE HINGE THAT IS ATTACHED TO THE DOOR, OR THE PART THAT IS ATTACHED TO THE BODY OF THE TRUCK. I HAVE NOT YET TAKEN IT TO THE DEALER, BUT I PLAN TO DO IT TOMORROW.
NHTSA ODI #11243140
530 miles · Jul 21, 2019
Steering
OCCASIONALLY THE STEERING WANTS TO FORCE THE CAR INTO ONCOMING TRAFFIC (TO THE LEFT) WHILE IN MOTION. THIS HAPPENS AFTER THE VEHICLE HAS RANDOM SYSTEM FAULTS SHOWING ALL SYSTEMS OFFLINE: CRUISE CONTROL, ANTI-COLLSION, BLIND SPOT MONITORING, ADVANCETRAC... *TR CONSUMER STATED ADDITIONAL INFO, THESE ALERTS WERE SENT TO MY FORD…
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OCCASIONALLY THE STEERING WANTS TO FORCE THE CAR INTO ONCOMING TRAFFIC (TO THE LEFT) WHILE IN MOTION. THIS HAPPENS AFTER THE VEHICLE HAS RANDOM SYSTEM FAULTS SHOWING ALL SYSTEMS OFFLINE: CRUISE CONTROL, ANTI-COLLSION, BLIND SPOT MONITORING, ADVANCETRAC... *TR CONSUMER STATED ADDITIONAL INFO, THESE ALERTS WERE SENT TO MY FORDPASS ACCOUNT. NOW THE DEALER CANNOT FIND ANY INDICATION THAT THE TRUCK HAD ISSUES. BUT THEIR OWN VEHICLE SENT ME NOTICES. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'8 *JB
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence & remedy
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Additional source detail variants (2)
Engine
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Equipment:electrical
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence & remedy
Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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