Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1080–25K
6525–50K
9650–75K
7475–100K
76100–150K
12150K+
431 reports with mileage · 891 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 726 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
17 crash reports7 fire reports13 injury reports
What owners actually said
1,322 reports
800 miles · May 13, 2020
Air BagsSteeringUnknown Or Other
I JUST BOUGHT MY TRUCK AND HAVE HONKED MY HORN TWO TIMES. BOTH TIMES THE PERFORATED SEAL FOR THE AIRBAG HAS SPLIT OPEN. I GOT IT REPAIRED THE FIRST TIME AND NOW I HAVE AN APPOINTMENT TO GET IT REPAIRED A SECOND TIME. THIS IS A DEFECT, YOU SHOULD BE ABLE TO APPLY PRESSURE TO HONK A HORN. ESPECIALLY IF SOMEONE PULLS OUT IN FRO…
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I JUST BOUGHT MY TRUCK AND HAVE HONKED MY HORN TWO TIMES. BOTH TIMES THE PERFORATED SEAL FOR THE AIRBAG HAS SPLIT OPEN. I GOT IT REPAIRED THE FIRST TIME AND NOW I HAVE AN APPOINTMENT TO GET IT REPAIRED A SECOND TIME. THIS IS A DEFECT, YOU SHOULD BE ABLE TO APPLY PRESSURE TO HONK A HORN. ESPECIALLY IF SOMEONE PULLS OUT IN FRONT OF YOU AND YOU HAVE TO ABRUPTLY APPLY THE BRAKES AT THE SAME TIME AS HONKING. THIS CREATES A FORWARD FORCE THAT MAKES YOU PRESS HARDER AS WELL. THIS IS A SAFETY ISSUE AS WELL, AS I'M NOT SURE ABOUT THE AIRBAG NOW, IF IT WILL WORK AT ALL, OR IF IT WILL DEPLOY FOR NO REASON AND INJURE ME. BOTH TIMES I WAS DRIVING, BUT ONLY THE FIRST TIME DID I HAVE TO HIT THE BRAKES HARD, THE SECOND TIME WAS A NORMAL HONK WITH LIGHT TO MEDIUM PRESSURE. *TR
NHTSA ODI #11324370
5,300 miles · Apr 28, 2020
Power Train
THE TRUCK IS 3.5 ECO BOOST WITH THE 10R80 TRANSMISSION WITH 3.55 GEARS. THE TRUCK HAS A BAD VIBRATION AT HIGHWAY SPEEDS THAT VARIES IN SEVERITY DEPENDING ON LOAD IN THE BED. DOWNSHIFTS AT HIGHWAY SPEEDS ARE VIOLENT AND UNPREDICTABLE.
NHTSA ODI #11322593
1,000 miles · Apr 6, 2020
Power Train
BRAND NEW TRUCK EXPERIENCING ROUGH DOWNSHIFTING WHILE APPROACHING NORMAL STOPS. ALSO UPON BEGINNING ACCELERATION, GEARS MAY SEEM TO SLIP AND REV, SIMILAR TO CLUTCH BEING APPLIED AND ENGINE REVVING, THEN CATCHES A GEAR AND LURCHES FORWARD. ON NUMEROUS OCCASIONS AT END OF BACKING UP AND SHIFTING TO DRIVE, FELT AND HEARD A LOUD '…
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BRAND NEW TRUCK EXPERIENCING ROUGH DOWNSHIFTING WHILE APPROACHING NORMAL STOPS. ALSO UPON BEGINNING ACCELERATION, GEARS MAY SEEM TO SLIP AND REV, SIMILAR TO CLUTCH BEING APPLIED AND ENGINE REVVING, THEN CATCHES A GEAR AND LURCHES FORWARD. ON NUMEROUS OCCASIONS AT END OF BACKING UP AND SHIFTING TO DRIVE, FELT AND HEARD A LOUD 'CLUNK' IN REAR DIFFERENTIAL AREA. NEVER HAD A VEHICLE DO ANY OF THIS. CALLED FORD SERVICE AND HE SAID, ' YOU'VE NEVER HAD A 10 SPEED TRANSMISSION, HAVE YOU'. OF COURSE NOT, IT IS NEW TECHNOLOGY. *TR
NHTSA ODI #11320336
3,000 miles · Mar 22, 2020
Power Train
I HAVE BEEN READING ABOUT THE FORD F150 TRANSMISSION ISSUES AND I BELIEVE MY TRUCK ALSO HAS THE ISSUES OF HESITATION IN SHIFTING, THOUGHT I WAS IMAGINING THINGS BUT IT HAS BEEN GOING ON SINCE I BOUGHT THE TRUCK 3 MONTHS AGO.
NHTSA ODI #11318939
5,000 miles · Mar 17, 2020
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2019 FORD F-150. THE VEHICLE WAS T-BONED ON THE FRONT DRIVER'S SIDE DOOR WHILE DRIVING AT 55 MPH AS A RESULT THE VEHICLE WENT DOWN INTO A DITCH AND CONTINUED TO SLIDE INTO BRANCHES AND BUSHES. THE CONTACT STATED THAT ALL AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER'S SIDE FRONTAL AIR BAG. THE CONTACT ALSO MEN…
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TL* THE CONTACT OWNED A 2019 FORD F-150. THE VEHICLE WAS T-BONED ON THE FRONT DRIVER'S SIDE DOOR WHILE DRIVING AT 55 MPH AS A RESULT THE VEHICLE WENT DOWN INTO A DITCH AND CONTINUED TO SLIDE INTO BRANCHES AND BUSHES. THE CONTACT STATED THAT ALL AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER'S SIDE FRONTAL AIR BAG. THE CONTACT ALSO MENTIONED THAT THE DRIVER'S SIDE SEAT HAD ALSO SEPARATED FROM THE SEAT FRAMING. THE WHOLE DRIVER'S SIDE WAS SMASHED IN WITH THE ROOF DAMAGED INCLUDING THE SIDE AND BACK WINDOWS. THE FRAME WAS ALSO DAMAGED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE FOR NECK INJURIES. THE OTHER DRIVER AND HER PASSENGER WERE AIR LIFTED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL AS WELL. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS STILL INVESTIGATING AND HAD NOT YET OFFICIALLY TOTALED THE VEHICLE. THE VEHICLE WAS TOWED TO A TOW YARD. THE DEALER DEERY BROTHERS FORD LINCOLN (2343 MORMON TREK BLVD, IOWA CITY, IA 52246 319-337-4600) WAS CONTACTED IN REGARDS TO THE AIR BAG FAILURE HOWEVER, OFFERED NO ASSISTANCE BUT REFERRED THE CONTACT TO THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.
NHTSA ODI #11318377
6,500 miles · Mar 11, 2020
Power Train
TRANSMISSION FLUID LEAK TWO TIMES DRIVING ON THE HIGHWAY. TRANSMISSION WAS PREVIOUSLY REPLACED FOR A FRONT PUMP NOISE AT 500 KMS. TRUCK HAS 11,000 KMS ON IT TOWED IN TWICE.
NHTSA ODI #11317489
26,500 miles · Feb 20, 2020
Unknown Or Other
THERE IS A COVER MADE OF PLASTIC UNDER THE TRANSMISSION THAT IS HELD ON BY 4 SMALL BOLTS WITH BIG WASHERS. DRIVING IN STRONG WINDS AT HIGHWAY SPEEDS THE BACK 2 PLASTIC HOLDERS BROKE. THIS APPROXIMATE 34 INCHES ACROSS PLASTIC IS HANGING DOWN. SEEMS TO ME IT IS GUARDING SOME VITAL PARTS UNDER THERE. SURE WARRANTY WILL REPLACE …
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THERE IS A COVER MADE OF PLASTIC UNDER THE TRANSMISSION THAT IS HELD ON BY 4 SMALL BOLTS WITH BIG WASHERS. DRIVING IN STRONG WINDS AT HIGHWAY SPEEDS THE BACK 2 PLASTIC HOLDERS BROKE. THIS APPROXIMATE 34 INCHES ACROSS PLASTIC IS HANGING DOWN. SEEMS TO ME IT IS GUARDING SOME VITAL PARTS UNDER THERE. SURE WARRANTY WILL REPLACE IT WITH ANOTHER PIECE OF PLASTIC WHICH WILL SURELY FAIL IN TIME. THEN IT WILL BE MY EXPENSE. WHEN I CALLED THE SERVICE DEPARTMENT HE KNEW RIGHT AWAY WHAT I WAS TALKING ABOUT, AND HAD THEM ON HAND. SHOULD BE MADE OUT OF A THICKER METAL, EVEN ALUMINUM.
NHTSA ODI #11310429
8,800 miles · Feb 20, 2020
Structure
TL* THE CONTACT OWNS A 2019 FORD F-150. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE SECURITY ALARM WAS ACTIVATED. THE CONTACT SAW THAT THE TAIL GATE WAS OPEN. THE TAILGATE WAS CLOSED AND THE ALARM DEACTIVATED. THE CONTACT HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO LOCAL DEALER GULLO FORD O…
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TL* THE CONTACT OWNS A 2019 FORD F-150. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE SECURITY ALARM WAS ACTIVATED. THE CONTACT SAW THAT THE TAIL GATE WAS OPEN. THE TAILGATE WAS CLOSED AND THE ALARM DEACTIVATED. THE CONTACT HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO LOCAL DEALER GULLO FORD OF CONROE LOCATED AT 925 INTERSTATE 45 S, CONROE, TX 77301, WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 8,800.
NHTSA ODI #11310334
19,243 miles · Feb 20, 2020
Power Train
10R80 10-SPEED AUTOMATIC TRANSMISSION / DRIVESHAFT MAKES LOUD BANG OR CLUNK NOISE WHEN FIRST STARTING THE ENGINE.THE CLUNKING NOISE CONTINUES WHEN YOU ACCELERATE (LIGHT OR HEAVY) AND TAKE YOUR FOOT OFF THROTTLE THE CLUCKS/ BANGS ARE SO STRONG YOU FEEL LIKE SOMEONE REARED YOU. THE AUTOMATIC TRANSMISSION JERKS AND SLIPPED WHEN SHI…
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10R80 10-SPEED AUTOMATIC TRANSMISSION / DRIVESHAFT MAKES LOUD BANG OR CLUNK NOISE WHEN FIRST STARTING THE ENGINE.THE CLUNKING NOISE CONTINUES WHEN YOU ACCELERATE (LIGHT OR HEAVY) AND TAKE YOUR FOOT OFF THROTTLE THE CLUCKS/ BANGS ARE SO STRONG YOU FEEL LIKE SOMEONE REARED YOU. THE AUTOMATIC TRANSMISSION JERKS AND SLIPPED WHEN SHIFTING GEARS UP OR DOWN. WHEN CITY DRIVING TRANSMISSION / DRIVESHAFT CLUCKS/ BANGS MORE BECAUSE OF STOP AND GO. ON THE HIGHWAY TRANSMISSION DOWNSHIFTS AND UP SHIFTS FOR NO REASON AND 4 TO 6 SECOND DELAY IN THROTTLE RESPONSE. HAVE HAD IT TO DEALERSHIP 5 TIMES. FIRST TIME DEALER RESET TCM PROGRAM TO "RELEARN"SHIFTS. DIDN'T FIX PROBLEM. SECOND TIME CHECKED GREASE IN YOLK. GREASE FULL. STILL NOT FIXED. 3RD, 4TH, AND 5TH TIME DEALERSHIP CALLED FORD "HOTLINE" FOR REPAIR OR FIX. NO CALL BACK OR FIX FROM FORD TO DATE.
NHTSA ODI #11310260
1,500 miles · Feb 13, 2020
Power Train
TRANSMISSION SHIFTS SOMETIMES WITH REALLY BAD HARSH JERKS. AT SPEEDS BELOW 50MPH MOST OF THE TIME WHEN PULLING MY BOAT TRAILER. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST SEVERAL MONTHS.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence & remedy
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Additional source detail variants (2)
Engine
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Equipment:electrical
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence & remedy
Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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