Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1080–25K
6525–50K
9650–75K
7475–100K
76100–150K
12150K+
431 reports with mileage · 891 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 726 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
17 crash reports7 fire reports13 injury reports
What owners actually said
1,322 reports
Mileage unknown · Nov 8, 2021
EngineFuel/propulsion System
Recent oil analysis(mid October 2021) indicates a greater than 5% fuel dilution. The Cummins ASTM method of testing only permits a greater than 5% statement so fuel dilution could be much higher. First sample a year ago indicated 3% dilution. Many factors could contribute to this per research and I had advised Ford dealer with…
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Recent oil analysis(mid October 2021) indicates a greater than 5% fuel dilution. The Cummins ASTM method of testing only permits a greater than 5% statement so fuel dilution could be much higher. First sample a year ago indicated 3% dilution. Many factors could contribute to this per research and I had advised Ford dealer with printed reports and they would not do anything at all about this stating it is standard. Oil report indicates a "severe" issue. Ford dealer wouldn't even look into possible causes to rule out. I have concern for a possible engine compartment fire/explosion might happen or possible degradation of engine leading to other possible incidents. Reports and vehicle are available. No indicator lamps or other means to know of this issue without independent testing of oil samples. Fuel mileage is averaging 17MPG.
NHTSA ODI #11439700
Mileage unknown · Nov 6, 2021
Engine
Cam phasers - after the Ford dealership applied recall 21B10, the engine will shut off at undesirable times, causing a stall and making driving unsafe. This is in addition to serious knocking at engine start, and additional shudder during normal driving conditions and while idling. This recall repair has made things much wor…
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Cam phasers - after the Ford dealership applied recall 21B10, the engine will shut off at undesirable times, causing a stall and making driving unsafe. This is in addition to serious knocking at engine start, and additional shudder during normal driving conditions and while idling. This recall repair has made things much worse and should be avoided.
NHTSA ODI #11439560
Mileage unknown · Oct 29, 2021
Power Train
Transmission shifting hard. Slipping. Unusual hard shifts that almost stall the vehicle
NHTSA ODI #11438714
Mileage unknown · Oct 22, 2021
Engine
Under acceleration, after the engine warms up, it begins to have a severe issue with spark knock clatter which causes a loss of power due to improper computer ignition timing adjustments.
NHTSA ODI #11437743
Mileage unknown · Oct 20, 2021
Unknown Or OtherInjury
Found significant MOLD (toxic mold) all over passenger side floorboard area, under the carpet and throughout the padding, after increasing moldy/mildew smell. This is a "direct result" of a bad design (i.e. AC drain tube), where condensation flows back into the vehicle without Consumer/Owner knowledge. Technical Service Bulletin…
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Found significant MOLD (toxic mold) all over passenger side floorboard area, under the carpet and throughout the padding, after increasing moldy/mildew smell. This is a "direct result" of a bad design (i.e. AC drain tube), where condensation flows back into the vehicle without Consumer/Owner knowledge. Technical Service Bulletin 19-2345. RESULT: Consumers spend thousands of hours in a small contained cabin breathing-in toxic mold spores. I've been to the Doctor multiple times with headaches and flu-like symptoms, thinking it's COVID, and always testing negative. AND now it makes sense, symptoms occurred when driving and afterwards. FORD IS AWARE OF THIS. NHTSA is aware of this? WHY ARE CONSUMERS NOT PROACTIVELY TOLD ABOUT THIS ISSUE. THIS CAN KILL PEOPLE! AND MANY ARE LIKELY SICK OR GOING TO GET SICK! PLEASE INVESTIGATE BEFORE MORE PEOPLE ARE HURT FROM TOXIC MOLD POISONING.
NHTSA ODI #11437543
Mileage unknown · Oct 5, 2021
Power Train
While traveling down road at 50MPH, vehicle suddenly lost power and would not respond to inputs from accelerator narrowly avoiding being rear-ended by following traffic. Transmission shift irregularities have plagued my vehicle since the beginning as it hesitates to shift then shifts hard causing whiplash like effect. Other ti…
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While traveling down road at 50MPH, vehicle suddenly lost power and would not respond to inputs from accelerator narrowly avoiding being rear-ended by following traffic. Transmission shift irregularities have plagued my vehicle since the beginning as it hesitates to shift then shifts hard causing whiplash like effect. Other times it randomly downshifts and will not respond to throttle inputs, creating an unsafe driving condition. In addition it will surge/lurch ahead without throttle input causing the need to break to avoid collisions. The vehicle currently has 12,227 miles on the odometer, owned for 18 months, purchased new. Has been brought into service on three separate occasions for this issue just in the last 7 months. Transmission is now being replaced as Ford can not determine the cause of the transmission failure. Class action lawsuit of this 10R80 transmission is currently pending. The NHTSA should get involved before someone is injured or killed. My wife or child will not ride in the vehicle as this transmission renders the vehicle unsafe.
NHTSA ODI #11435584
Mileage unknown · Oct 2, 2021
Power Train
10 speed transmission has trouble shifting in most gears and has become a safety issue in traffic. I have taken the truck back to the dealer once already and they made the problem worse. I am attempting to get the truck back to the dealer again. I have found many complaints and articles about F150's with the 10 speed transmis…
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10 speed transmission has trouble shifting in most gears and has become a safety issue in traffic. I have taken the truck back to the dealer once already and they made the problem worse. I am attempting to get the truck back to the dealer again. I have found many complaints and articles about F150's with the 10 speed transmission having issues. In fact, I've read there are class action lawsuits against Ford for issues with their 10 speed transmission. To date, my dealership has not acknowledged there is an issue with the transmission.
NHTSA ODI #11435199
92,000 miles · Sep 28, 2021
Electrical System
The contact owns a 2019 Ford F-150. The contact stated he was unable to hang up phone calls while the phone was connected to the vehicle through the USB cable. The contact stated the issue was distracting as he would need to take his eyes off the road to disconnect the phone to the vehicle in order to hang up the call. The vehi…
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The contact owns a 2019 Ford F-150. The contact stated he was unable to hang up phone calls while the phone was connected to the vehicle through the USB cable. The contact stated the issue was distracting as he would need to take his eyes off the road to disconnect the phone to the vehicle in order to hang up the call. The vehicle was taken to the dealer who diagnosed that the vehicle software had failed, however they could not repair the issue as the vehicle software was ran by the manufacturer. The dealer advised the contact to stop using the USB cable. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 92,000.
NHTSA ODI #11434683
Mileage unknown · Sep 25, 2021
Visibility/wiper
Back window is shattered with no force. You can see it pushing outwards. Still cracking as I'm writing this
NHTSA ODI #11434361
Mileage unknown · Sep 21, 2021
Unknown Or Other
ENGINE LIGHT CAME ON AFTER DRIVING VEHICLE WITH JERKING MOTION..i WAS TOLD AFTER DIAGNOSIS THAT OYGEN SENSOR NEEDED TO BE REPLACED...WHY IS THIS COMMON IN THIS VEHICLE
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence & remedy
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Additional source detail variants (2)
Engine
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Equipment:electrical
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence & remedy
Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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