Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1080–25K
6525–50K
9650–75K
7475–100K
76100–150K
12150K+
431 reports with mileage · 891 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 726 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
17 crash reports7 fire reports13 injury reports
What owners actually said
1,322 reports
66,000 miles · Apr 5, 2022
Power Train
The contact owns a 2019 Ford F-150. The contact stated that while his son was driving at an undisclosed speed, the vehicle inadvertently downshifted to first gear without warning. The contact stated that the failure had occurred on three occasions. The vehicle was taken to the local dealer but was not diagnosed or repaired. The …
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The contact owns a 2019 Ford F-150. The contact stated that while his son was driving at an undisclosed speed, the vehicle inadvertently downshifted to first gear without warning. The contact stated that the failure had occurred on three occasions. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.
NHTSA ODI #11459717
Mileage unknown · Mar 24, 2022
Unknown Or Other
While driving approximately 25mph I was coming up to a traffic light where I was preparing to stop. As the vehicle decelerated to approximately 20mph the vehicle completely shut off losing power steering and function of the brakes. No warning lights were displayed. Only a message that said place vehicle in park and restart vehic…
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While driving approximately 25mph I was coming up to a traffic light where I was preparing to stop. As the vehicle decelerated to approximately 20mph the vehicle completely shut off losing power steering and function of the brakes. No warning lights were displayed. Only a message that said place vehicle in park and restart vehicle.
NHTSA ODI #11458257
Mileage unknown · Mar 22, 2022
Unknown Or Other
I was driving down the road and my rear window spontaneously broke.
NHTSA ODI #11457771
Mileage unknown · Mar 17, 2022
Engine
UNKOWN My truck will lose power when hitting the gas. The rpms' rev up and then after a second it kicks back in. The 10 speed transmission continues to be very jerky and unsmooth. I asked the dealer and was told that's the number 1 complaint but there's nothing they can do about. The loss of power while pushing the gas to g…
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UNKOWN My truck will lose power when hitting the gas. The rpms' rev up and then after a second it kicks back in. The 10 speed transmission continues to be very jerky and unsmooth. I asked the dealer and was told that's the number 1 complaint but there's nothing they can do about. The loss of power while pushing the gas to go is the biggest safety concern for me.
NHTSA ODI #11457125
Mileage unknown · Mar 17, 2022
Unknown Or Other
UNKOWN, I was turning a corner going rough 10 mph and the truck shut off completely and on the dash it showed auto start stop restart engine. I took the key out and restarted the truck and it was fine. It scares me obviously that if this happens in a busy intersection will I be able to stop and start it again without getting h…
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UNKOWN, I was turning a corner going rough 10 mph and the truck shut off completely and on the dash it showed auto start stop restart engine. I took the key out and restarted the truck and it was fine. It scares me obviously that if this happens in a busy intersection will I be able to stop and start it again without getting hit.
NHTSA ODI #11457122
24,000 miles · Mar 14, 2022
Air Bags
The contact owns a 2019 Ford F-150. The contact stated while driving approximately 35 MPH, the driver’s side air bag deployed. The contact safely steered the vehicle off of the road. The contact stated no warning light was illuminated. The contact stated that prior to the air bag deployment, a manufacturer’s application had repo…
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The contact owns a 2019 Ford F-150. The contact stated while driving approximately 35 MPH, the driver’s side air bag deployed. The contact safely steered the vehicle off of the road. The contact stated no warning light was illuminated. The contact stated that prior to the air bag deployment, a manufacturer’s application had reported that his vehicle had been involved in an accident. There had been no accident. The vehicle was not repaired and declared a total loss by the contact's insurance provider. The manufacturer had been informed of the failure. The failure mileage was approximately 24,000.
NHTSA ODI #11456687
Mileage unknown · Mar 4, 2022
Unknown Or Other
The vehicle comes with a plastic oil pan that cause the vehicle to leak oil after oil changes because the plastic threads are worn out. This is a safety concern and environmental issue. The vehicle can seize up on the highway from lack of oil due to the leak. The leaking oil is also contaminating roads, neighborhoods and highw…
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The vehicle comes with a plastic oil pan that cause the vehicle to leak oil after oil changes because the plastic threads are worn out. This is a safety concern and environmental issue. The vehicle can seize up on the highway from lack of oil due to the leak. The leaking oil is also contaminating roads, neighborhoods and highways.
NHTSA ODI #11455255
64,000 miles · Mar 3, 2022
Latches/locks/linkages
The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufactu…
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The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer directed the contact to file a complaint with NHTSA. The contact related the failure to NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The failure mileage was approximately 64,000.
NHTSA ODI #11454978
21,234 miles · Feb 23, 2022
Power Train
The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, the vehicle made abnormal rattling sounds. There were no warning lights illuminated. The contact was able to drive the vehicle; however, the failure remained. The vehicle was taken to the dealer who informed the contact that the failure was re…
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The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, the vehicle made abnormal rattling sounds. There were no warning lights illuminated. The contact was able to drive the vehicle; however, the failure remained. The vehicle was taken to the dealer who informed the contact that the failure was related to a manufacturer recall 21B10 and the VIN was included. The dealer updated the PCM to the latest calibration; however, the failure persisted. The vehicle was taken back to the dealer twice where it was diagnosed that an unknown part including two gaskets needed to be replaced. The contact stated that the rearview camera would frequently activate independently. The contact stated that the failure had increased in severity and the vehicle would not start after several attempts. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 21,234.
NHTSA ODI #11453626
35,000 miles · Feb 22, 2022
EnginePower Train
The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, he heard an abnormal loud rattling sound coming from the engine. There were no warning lights illuminated. The contact was able to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that there was an oil leak in the …
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The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, he heard an abnormal loud rattling sound coming from the engine. There were no warning lights illuminated. The contact was able to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that there was an oil leak in the engine compartment and also that the 4-wheel drive had failed. The dealer reprogrammed the PCM under an unknown recall; however, the failure reoccurred. The vehicle was taken to a second dealer - Ted Britt Ford of Fairfax (11165 Fairfax Blvd, Fairfax, VA 22030) where it was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence & remedy
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Additional source detail variants (2)
Engine
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Equipment:electrical
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence & remedy
Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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