2019 Ford F-150

While driving on a straight road, flat surface the ball joint failed/broke causing the lower control arm to drop which in turn caused a collapse of the driver side front suspension. The front quarter panel sustained significant damage due to the collapse. It was all I could do to try and keep the truck under reasonable control. The control bar broke off, traveled under the truck causing some damage, to the under carriage, punctured the rear right passenger tire before denting the back right panel behind the wheel where it exited. Fortunately this was in a rural area, early morning so no other vehicles were involved. Should we keep the pieces so they can be tested/inspected

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission independently downshifted. The contact stated that the vehicle jerked forward. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a CDF drum failure. The contact was informed that the CDF drum needed to be replaced. The vehicle was not repaired. The vehicle was taken to a second independent mechanic for a second opinion, where it was diagnosed with a failed CDF drum. The contact was informed that the CDF drum needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was a known failure of the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 47,130.

My 2019 F150 3.5 ecooboost with the (10R80) transmission is unsafe to drive. The vehicle only has 66,000 miles and it is experiencing very serious transmission problems. I will lead off with the most dangerous safety issue. The 10R80 transmission will shift unexpectedly while traveling around 50 mph from 9th gear to 1st gear without actually engaging 1st gear, but simply becoming unresponsive on a highway at high speed. I was afraid I would be rear ended by another driver because I wasn't engaging any brake lights. A few other hazardous examples would be hard shifting such as from first gear to third gear and skipping second gear when gradually accelerating, downshifting hard when approaching a stop sign or red traffic light and shifting from sixth gear to seventh gear and simply not knowing which gear it wants to be in. The transmission is dangerously erratic. Recently the vehicle had a small (wrench) warning light illuminate. I referred to the manual and it indicates a powertrain malfunction. I brought my vehicle in for service and they did a software update. This did absolutely nothing and the transmission simply got worse. It was more erratic than ever. I scheduled another appointment for service and the dealership subsequently told me I need a new transmission. My truck has 66,000 miles on it. This is crazy. And a delicate 66,000 miles at that as I am meticulous with all maintenance intervals. The transmission is so erratic that I will not drive it. It is simply too unsafe and I do not want to cause any further damage. So in conclusion, I now have a 2019 F150 with 66,000 delicate miles on it, sitting in my driveway.

What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission is failing. Yes, it is available. How was your safety or the safety of others put at risk? My safety was put at risk by the vehicle losing forward motion while traveling through an intersection. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes I have a diagnosis for transmission rebuild or replace by both a dealer and an independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Symptoms of slight gear slippage occurred prior to the incident.

2019 F150 with approx 62,000 miles on the odometer. Primary concern is the transmission was unable to shift gears normally. The truck was unable to accelerate or maintain speed normally while the automatic transmission attempted to change gears. This failure occurred without warning. The failure of the transmission was verify by the dealership and an independent mechanic. After the initial failure the "service vehicle" and "check engine" lights came on. After the initial failure the truck was unable to shift into gears 7-10 and had delayed shifting in lower gears. I am lucky the initial failure happened on a residential street at speeds less than 35 MPH. If this had happened at a different part of my commute I could have caused an accident turning into an intersection where cross traffic doesn't have a stop sign.

The contact owns a 2019 FORD F-150. The contact stated while driving at 65 MPH, The vehicle came to a sudden stop and swung the to the left side of the road. The contact was able to get the vehicle in control and moved into the side of the road. The vehicle was towed to the residence, and later taken to a independent mechanic and was diagnosed to need a full transmission replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

2019 Ford F-150 4wd super crew 10 speed automatic with 51,330 miles. The transmission upon acceleration will slip, slow to shift, disengage, then slam into gear. I was afraid that the transmission would lock-up disengage causing an accident. There was a warning icon of a wrenchon dash display. I took to Ford dealer where they confirmed a Cylinder Bushing had slipped. They recommended to replace the transmission.

Cold start rattle lasting a second or more. Ford dealer diagnosed it as being bad cam phaser (TSB 23-2143). This is a very common issue with 3.5L engines from 2017-2020 - well documented on forums and youtube (even by ford technicians). I contacted Ford to see if they would assist in covering cost (my vehicle was a previous fleet vehicle and sold certified used in Dec 2020 with warranty running out in Dec 2025). Ford had several CSP's related to these engine and model years (21B10 and 21N03). Ford says my vehicle is not affected by these two CSPs and that is why coverage is denied. Dealer did determine my vehicle qualified under both CSPs based on information from the CSP's (make, model, build plant). My vehicle is affected by known bad parts, Ford redesigned VCT. Per Ford technicians, the new VCT design is the only long term fix (PCM reflash and replacing with original VCT parts are not). How can a TSB (23-2143) cover my vehicle when the previous CSP did not - for the same issue. Ford is refusing to assist customers cover cost to replace of known poorly designed parts (why would they redesign if they didn't know)? Ford does not include my vehicle in the CSPs though it matches criteria - Ford possibly drastically understated the number of vehicles affected by these CSP's. Dealer says mine is affected by this but Frod doesn't include my vehicle. This should be a full recall (not time limited under CSPs) as it can cause the vehicle to not start when auto stop/start is enabled (middle of 5 lane highway in Atlanta metro area rush hour). Failure of cam phasers can force vehicle into limp mode reducing ability to operate vehicle . Ford is well aware the parts are faulty and an integral part of the engine, why would they redesign if they were not faulty?

1.unexpected downshift into second gear while driving - like the engine is falling - causes severe jerk and sometimes truck revs/ goes into neutral - just revs. 2. frozen tailgate latches and door latch defects 3. additionally the transmission harsh shifting when cold (safety/drivability defect): When the vehicle is cold, the 10‑speed transmission shifts harshly, hesitates, clunks, and delays engagement. This matches Ford’s transmission TSBs for calibration and adaptive learning issues. The dealership acknowledged the shifting issue but did not perform the required calibration or TSB procedures. The dealership refuses to document my reported symptoms or perform the TSB repairs unless the failure is happening in front of them. This prevents known defects from being repaired and leaves the vehicle in an unsafe condition. Ford Customer Service confirmed the shifting issue exists but the dealership still did not perform the calibration. ford corp customer service didnt understand and manager didn’t even know what a tsb is:/ so no help at corporate. as chuck the manager stated he didn’t know what document i was referring to and i told him the number as well ? I contacted Ford Customer Service and a case was opened. A customer service manager named Chuck returned my call. He stated that the TSB is “not a warranty” and that the dealership “has to duplicate the condition” before Ford will authorize the repair. I explained that the tailgate freezing issue cannot be duplicated on demand because it only occurs in cold overnight temperatures, not during daytime service hours. Despite this, Ford insisted the dealer must reproduce the failure, even though Ford’s own TSBs describe this exact cold‑weather condition.