NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
13 reportsClear category filter103,000 miles · Sep 2, 2026
Visibility
The contact owns a 2019 Ford F-150. The contact stated that the windshield wipers failed to activate, and no warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the control stalk, wiper motor, and the motor linkage were inoperable and needed to be rep…
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The contact owns a 2019 Ford F-150. The contact stated that the windshield wipers failed to activate, and no warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the control stalk, wiper motor, and the motor linkage were inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.
NHTSA ODI #11761601
92,000 miles · Dec 18, 2025
Visibility
The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 60 MPH, the passenger side mirror malfunctioned and became stuck in the upward position and failed to tilt downward as needed. The failure created a visibility hazard for the driver. The contact was unable to view vehicles approaching from th…
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The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 60 MPH, the passenger side mirror malfunctioned and became stuck in the upward position and failed to tilt downward as needed. The failure created a visibility hazard for the driver. The contact was unable to view vehicles approaching from the rear passenger’s side and nearly caused a crash. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 92,000.
NHTSA ODI #11705906
Mileage unknown · Jun 20, 2024
Back Over PreventionVisibility
The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the rear-view camera unintendedly activated, causing the display to become inoperable. The contact also stated that the rear-view camera occasionally failed to work properly, increasing the risk of a crash. The contact stated that the cr…
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The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the rear-view camera unintendedly activated, causing the display to become inoperable. The contact also stated that the rear-view camera occasionally failed to work properly, increasing the risk of a crash. The contact stated that the crash prevention system alerted the contact of an imminent crash however, there were no vehicles nearby. The vehicle was not diagnosed or repaired by an independent mechanic or the local dealer. The contact related the failure with NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, neither the VIN nor the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ODI #11595459
120,000 miles · Feb 20, 2024
Visibility
The contact owns a 2019 Ford F-150. The contact stated that while accelerating from a stop sign, the middle rear sliding window suddenly exploded causing shards of glass to enter the rear cabin of the vehicle. The contact stated that shards of glass struck his two granddaughters seated in the rear seats. The contact stated that …
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The contact owns a 2019 Ford F-150. The contact stated that while accelerating from a stop sign, the middle rear sliding window suddenly exploded causing shards of glass to enter the rear cabin of the vehicle. The contact stated that shards of glass struck his two granddaughters seated in the rear seats. The contact stated that glass shards were removed from his grandchildren's hair. No injuries were reported. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 120,000.
NHTSA ODI #11572914
120,000 miles · Feb 20, 2024
Visibility
The contact owns a 2019 Ford F-150. The contact stated that while accelerating from a stop sign, the middle rear sliding window suddenly exploded causing shards of glass to enter the rear cabin of the vehicle. The contact stated that shards of glass had struck the two granddaughters seated in the rear seats. No injuries were sta…
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The contact owns a 2019 Ford F-150. The contact stated that while accelerating from a stop sign, the middle rear sliding window suddenly exploded causing shards of glass to enter the rear cabin of the vehicle. The contact stated that shards of glass had struck the two granddaughters seated in the rear seats. No injuries were stated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 120,000.
NHTSA ODI #11572913
Mileage unknown · Jan 22, 2024
Unknown Or OtherVisibilityVisibility/wiper
Rear glass in sliding window shattered to pieces while driving.
NHTSA ODI #11566958
Mileage unknown · Jan 15, 2024
Unknown Or OtherVisibility
On Sunday Jan [XXX], I had to drive 40min to the Hospital in Oconomowoc to pick up my daughter from ER, when leaving as I was backing out of the parking spot the back window bowed outward and shattered. Glass flew everywhere both inside the truck and outward. It was very cold in Wisconsin - but the vehicle was more than warm, …
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On Sunday Jan [XXX], I had to drive 40min to the Hospital in Oconomowoc to pick up my daughter from ER, when leaving as I was backing out of the parking spot the back window bowed outward and shattered. Glass flew everywhere both inside the truck and outward. It was very cold in Wisconsin - but the vehicle was more than warm, and the back entire window just shattered. Luckily no one was in the back seat, or they would have been seriously cut by some of the small shards of glass that came into the vehicle. There was no damage to the rear window prior, and it basically exploded for no apparent reason. It does appear Ford has been aware of this but has not placed a recall. I have tried to contact a dealer to find out if this is covered under my extended warranty but cannot seem to get ahold of just the service department to discuss further. I think Ford needs to take more responsibility for these vehicles, I have never seen anything like this in my life. This is a 2019 Ford F150 Lariat with heated defroster and slide window that exploded without cause or fault of owner. I have filed a claim with my insurance company, but it's considered a glass issue and they don't usually send out an adjuster for glass- and based on deductible would be out of pocket cost for me when I feel this is a defective issue ford should be addressing. I do have an large amount of photos, but it wont let me upload all of them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11565527
60,000 miles · Nov 22, 2023
Visibility
The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was parked, the windshield seal detached from the vehicle, causing water to leak into the vehicle. The failure caused the instrument panel to become inoperable. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The co…
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The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was parked, the windshield seal detached from the vehicle, causing water to leak into the vehicle. The failure caused the instrument panel to become inoperable. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to water damage from the detached windshield seal. The repair was pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
NHTSA ODI #11556420
Mileage unknown · Feb 27, 2023
Electrical SystemVisibilityVisibility/wiper
Back glass shattered for no reason , alone on a state highway with no houses and other traffic . Thousands of not hundreds of thousands of other people have had the same thing happen to them in f150s for years apparently. A quick google search didn’t take long to read hundreds of other f150 owners sharing the same experience . F…
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Back glass shattered for no reason , alone on a state highway with no houses and other traffic . Thousands of not hundreds of thousands of other people have had the same thing happen to them in f150s for years apparently. A quick google search didn’t take long to read hundreds of other f150 owners sharing the same experience . Ford refuses to accept responsibility for what is an obvious design flaw. Broken shards of glass flying around in the cab . Luckily I didn’t have my grandson in the backseat today.
NHTSA ODI #11509416
Mileage unknown · Feb 21, 2023
Visibility
Hello! Twice now I have been driving down the road in my 2019 Ford 150 and the back windshield had blown out like a bomb. The 2nd incident happened yesterday and shook us to the core as my two little ones were in the back seat and had glass all over them! I am waiting a call back from our ford dealer, Kuhio Ford (Lihue, Kauai…
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Hello! Twice now I have been driving down the road in my 2019 Ford 150 and the back windshield had blown out like a bomb. The 2nd incident happened yesterday and shook us to the core as my two little ones were in the back seat and had glass all over them! I am waiting a call back from our ford dealer, Kuhio Ford (Lihue, Kauai).
NHTSA ODI #11508423
Official recalls
9Jun 9, 2026
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Feb 21, 2020
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Nov 12, 2019
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Aug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Apr 8, 2019
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence & remedy
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Additional source detail variants (2)
Engine
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Equipment:electrical
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Dec 18, 2018
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence & remedy
Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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