2019 Ford F-150 Sync programming MEMORY ISSUES Indicative Issues: * Sync no longer retains bluetooth pairing information when the engine is started. * When engine starts Sync 3 always asks: "Do you want to turn on the following features?" * Responding to "Do you want to turn on the following features?" is useless. * Any ch…
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2019 Ford F-150 Sync programming MEMORY ISSUES Indicative Issues: * Sync no longer retains bluetooth pairing information when the engine is started. * When engine starts Sync 3 always asks: "Do you want to turn on the following features?" * Responding to "Do you want to turn on the following features?" is useless. * Any changes in settings are not retained when engine is turned off. * Screen goes black at times and only on a soft reset with Sync return. * Attempting a Master Reset will either not start or hangs indefinitely. * The backup camera will often stay on even when driving forward until a soft reset is done. * Upon engine start the radio is always on & must be turned off. Expert responses: Local Ford Dealer: The APIM is bad. $1300 fix. Ford Support: The Sync 3 update is at fault causing memory issues. The fix might be available at the end of September, 2023. [XXX] : Multitude of Ford Sync 3 users experiencing similar system failures. (See link: [XXX] ) Possible Danger: These failures render the sync 3 system useless or at least requiring constant attention between engine starts. Some of the issues occur while the vehicle is in operation. The backup camera is especially a concern) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11539605
Mileage unknown · Aug 11, 2023
Unknown Or Other
When breaking, As the truck down shifts, it lunges forward against the breaks. like it is still trying to accelerate for a second.
NHTSA ODI #11537844
Mileage unknown · Aug 6, 2023
Unknown Or Other
The Syn screen freezes up randomly. Often it turns black and a soft reset has to be performed. Randomly, the backup camera screen is displayed while driving forward up to about 30 mph, then the screen turns black. None of the radio presets will stay in memory. If I shut the truck off with an XM Sirius station on, when the truck…
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The Syn screen freezes up randomly. Often it turns black and a soft reset has to be performed. Randomly, the backup camera screen is displayed while driving forward up to about 30 mph, then the screen turns black. None of the radio presets will stay in memory. If I shut the truck off with an XM Sirius station on, when the truck is restarted 540 AM is playing loudly. The screen locking up while driving is a hazard. Multiple screens popping up that need interaction while driving is a distraction. I can't see the climate control temp setting when it locks up. The Sync APIM is bad and needs to be replaced. This is a common problem found on various forums. The date below is when it started.
NHTSA ODI #11536820
Mileage unknown · Jun 28, 2023
EnginePower TrainUnknown Or Other
In March of 2022, Ford launched a TSB campaign for its F150 model trucks spanning a few years. The TSB was for a Cam Phaser issue and the company offered an extended mileage warranty with a tiered coverage chart based on your current miles while experiencing the problem. The campaign ended January of 2023. I own a 2019 F-150 an…
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In March of 2022, Ford launched a TSB campaign for its F150 model trucks spanning a few years. The TSB was for a Cam Phaser issue and the company offered an extended mileage warranty with a tiered coverage chart based on your current miles while experiencing the problem. The campaign ended January of 2023. I own a 2019 F-150 and my truck began having the issues under the TSB in April of 2023. When I brought the issue to the Ford dealership, I was then informed of the open TSB (TSB's are not made public, but rather opened up for mechanics use to easily diagnose an issue). I was told that due to my mileage as well as missing the 'expiration of the campaign' by just a few months, I would have to cover the cost of the repair. After battling with Ford, I was able to gain some assistance from the dealership towards the cost of the repair. My truck was dropped off to a Ford dealership on May 8th, 2023 and is still there awaiting parts for this KNOWN issue. There are roughly 40,000 parts for this issue that are on backorder. I was updated yesterday that the parts are still 2-3 weeks out from being available. Not having my vehicle for close to 3 months now and still being expected to pay $750 for a repair with an active TSB is absurd. At what point does this issue constitute a recall? I am writing and requesting that this issue be a known recall to the affected trucks. For a consumer to have to pay for a cost that is out of their control, and a known/acknowledged issue by the dealer/company, especially with a 40,000 part backorder-- there should be no reason myself, or anyone else should have to pay any cost to fix the problem. Please let me know what can or needs to be done further to try and have this TSB converted to a recall on these affected F-150s.
NHTSA ODI #11529385
Mileage unknown · Jun 7, 2023
Unknown Or Other
The dashboard continues to warp and separate. We are now on the third one. I’m dealing with this problem for three years now.
NHTSA ODI #11525782
Mileage unknown · Feb 16, 2023
Electrical SystemLatches/locks/linkagesUnknown Or Other
Rear tailgate opens when door opens without activating the remote/automatic feature that opens the tailgate. It also opens when I’m traveling in traffic. It’s a danger to me and traffic if something is in my truck bed or even if nothing is in there and it opens and someone is too close it will hit there vehicle
NHTSA ODI #11507664
Mileage unknown · Feb 15, 2023
Unknown Or OtherCrash
When I place my vehicle in park on my driveway, it rolled backwards and collided with the vehicle behind it. when this event occurred, the truck was in park for over an hour before rolling backwards. This is not the first time that it has done this and when I saw it happen the first time, it was only for a distance of two feet…
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When I place my vehicle in park on my driveway, it rolled backwards and collided with the vehicle behind it. when this event occurred, the truck was in park for over an hour before rolling backwards. This is not the first time that it has done this and when I saw it happen the first time, it was only for a distance of two feet and all the wheels were turning when it rolled backwards. The truck was only in 2 wheel drive mode and 4 wheel drive automatic mode. We are now trying to leave it in 4 High wheel drive when parked. Our driveway is on an incline and we do live in Mn. Our driveway was clear of snow and ice when this occurred and the temperature was 40 degrees. We are not allowed to park our vehicles on the street overnight but have asked for a special permit given the damage to the vehicle parked behind the truck that was hit when the truck rolled backwards. This was over 4 feet when the truck rolled and the vehicle that was hit stopped the truck from rolling further. We confirmed the truck was in park when this incident occurred.
NHTSA ODI #11507510
Mileage unknown · Feb 6, 2023
Unknown Or Other
3.5 ecoboost , water leaking inside cab floors from the AC, sunroof, or back window causing a potentially toxic condition as it holds under the carpet and padding with no way to escape. My truck has Cam phaser issues in that it rattles at idle and while driving Engine sounds like a diesel.
NHTSA ODI #11505778
Mileage unknown · Jan 19, 2023
Unknown Or Other
There is a serious design flaw with this truck that allows water to enter the passenger side cab via a ford designed hole where the condensate drain exits the fire wall, The water causes severe mold to form and fester bc the water keeps coming, my vehicle is at the dealership now and fully admits even through report that this is…
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There is a serious design flaw with this truck that allows water to enter the passenger side cab via a ford designed hole where the condensate drain exits the fire wall, The water causes severe mold to form and fester bc the water keeps coming, my vehicle is at the dealership now and fully admits even through report that this is a design flaw. Last I checked mold was not a good thing to be encapsulated in a cab with. Further more not only is the mold there but the intake for the HVAC system sits right there as well sucking the tainted air in and redistributing it through the vehicle
NHTSA ODI #11502641
Mileage unknown · Jan 4, 2023
Unknown Or Other
On my F-150, I got a check engine light reading code P0430. I just hit 100,000 miles when the light came on so I started out by replacing both converters and all four sensors. After about two months, the light came back on and two of my sensors had been burnt up. Although the truck does not run poorly, it does have a slight lag …
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On my F-150, I got a check engine light reading code P0430. I just hit 100,000 miles when the light came on so I started out by replacing both converters and all four sensors. After about two months, the light came back on and two of my sensors had been burnt up. Although the truck does not run poorly, it does have a slight lag when attempting to accelerate.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence & remedy
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Additional source detail variants (2)
Engine
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Equipment:electrical
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence & remedy
Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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