2019 Ford F-150

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was an abnormal sound coming from the vehicle. The vehicle was pulled over to the shoulder of the roadway. The accelerator pedal was depressed, and the RPM became elevated. The check engine warning light was illuminated, and the vehicle failed to go forward or backwards. The contact stated that the transmission failed to shift into the intended gear. The vehicle was driven to the residence. The contact stated that the failure was persistent. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was taken to the dealer several times since being purchased in 2019; however, the failure was not duplicated. The contact stated that the failure was persistent. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 15,407.

The transmission consistently slips, stalls, and shifts very aggressively between gears, specifically between gears 3-4, 7-8, and 6-5. This occurs at various speeds and levels of acceleration. This puts everyone on the road at risk as it makes it difficult to control the speed of the vehicle. Vehicle is available for inspection upon request. This was inspected at a Ford dealership and confirmed to be a problem by the transmission specialist. There are no warming lamps or error messages.

What happened is i bought a truck that Ford knows good & well has a defective CDF drum and outer shell but they refuse to issue a recall to fix the transmissions in those year models! Yet in late 2022 they acknowledged the problem and updated the 22+ year models with the correct parts while leaving those of us with the prior 4yrs of trucks out in the cold! My truck is currently undergoing getting a new transmission and it hasn't even reached 70K yet. At 61K I had to have all timing components along with a new oil pump replaced due to the common oil consumption issues on the 13th gen models. Now 8K miles later I'm having to have a new transmission because it started with all the common problems and known issues that everyone else has had with the 13th gen trucks. This is absolutely ridiculous and no if's, and's or but's about it Ford should be liable for it! Every single one of us especially those of us below 100K should be reimbursed. It is a disgrace to own and pay for a vehicle that spends more time at the shop than it does in your driveway! I am fuming mad. Due to my age and health condition this was supposed to be the last vehicle I ever buy yet being on a fixed income I now have a truck that I cannot trust to get me safely to my Dr's appointments or even the local places I have to visit on a weekly basis. Absolutely ludicrous! I have all invoices of all work that has been done and that info has also been put into the Carfax records. The shop i use is very proficient when it comes to recording the information. Within a week once the new transmission is installed I will have that invoice as well as it being loaded into the Carfax records.

I bought my 2019 F-150 a few months ago used. Since then it’s been nothing but problems and honestly, terrifying one’s. The truck has shifted and driven rough since I bought it. But on some occasions it goes from rough driving to potentially accident causing. The truck will randomly decide it does not want to shift from a gear, meaning I can’t speed up on busy 95 traffic or move out of the way of aggressive drivers when needed. The truck also will occasionally shift up or down on its own without warning causing me to slow down quickly while already at interstate speeds. At this point, because I have no choice but to drive it to work, it’s a matter of waiting for the day it downshifts too far while in the interstate causing a crash. The fact that I am scared at times to drive my own vehicle and the manufacturer not being willing to fix it is alarming. Alarming because if this is something they can get away with now, what will they get away with in the future.

I started noticing hard and delayed shifts from 7th into 8th gear. My RPM's were not increasing when this happened, and then on a very crowded major road I lost all power, vehicle shut off and drifted, then started up and jerked again very hard. This failure could have caused a severe accident and jeopardized the well being of my wife, daughter, her friend and myself along with any other people that could of potentially been involved in a collision if one had occurred. My dash showed no warning lights. After lots of research and consultation with a private owned mechanic shop, I learned the 2019 F150 has a sever and known transmission issue with the learning tables and the transmission control module resulting in failure. Further research reveled a law suit against ford ([XXX] v. Ford Motor Company (Case No. [XXX] in the U.S. District Court for the Northern District of Illinois, targets Ford over alleged defects in the 10R80 10-speed automatic transmissions equipped in 2017–2020 Ford F-150 trucks) regarding this exact issue I was having with my truck, with only 72,000 miles on it! Bob Bell Ford in Glen Burnie Maryland, was less than helpful and the staff was rude when I was explaining what was happening and the information I learned, and quoted me a price of around $12,000.00 to replace the transmission, and that they knew there was a problem with that transmission. I had the vehicle repaired by Glen Burnie Transmission in Glen Burnie Maryland for $8,200.00. That shop told me that they replace several of these transmissions a month (confirming it is a sever issue) and the service tech could tell me what the 8th digit in my vin was based on the symptoms, and he was spot on! I was told the CDF drum and bushings failing—that cause harsh, erratic shifting, sudden lunging, jerking, hesitation, and gear slipping This repair costed me $8200.00 to replace, and another $450 to Bob Bell Ford for them to repeat to me what I already told them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

vehicle shifted from 1st to 3rd gear and as I accelerated the engine RPMs drastically increased. The transmission jumped from 3rd to 8th gear and then immediately dropped to 1st gear while I was at 40-45 mph. Due to the speed the back tires locked and the vehicle jumped from 1st to 3rd gear and I stopped. Thankfully I did not have a vehicle behind me, or they would have him me. Dealership determine and confirmed hard/harsh shifting between 3rd, 5th, 6th while skipping 4th and 5th. No codes or warnings found upon download by the technician. Technician could not replicate it shifting from high gears to 1st and locking the tires. Recommended and completed adaptive learn procedure, but vehicle is still hard shifting 3rd and 4th gear. Very concerned the vehicle could downshift from higher gears and lock the tires again which will cause an accident.

I am filing a safety complaint regarding the transmission in my 2019 Ford F-150 equipped with the 5.0L V8 and 10-speed automatic transmission. My vehicle currently has approximately 88,000 miles. The transmission began experiencing abnormal shifting, including skipping/hesitating between gears, harsh shifting, shuddering, and delayed engagement. At times it would appear to skip 2nd gear and go directly into 3rd. I brought the vehicle to a Ford dealership for diagnosis. Ford of Spartanburg performed testing and a road test. Their written diagnosis states that the PCM was tested and had no related DTCs. The technician documented delayed 1-2-3, 2-4 and 3-4 shifts, a 400-500 RPM flare during the 2-4 and 3-4 shifts, and a shudder during the 1-2 shift. The technician checked the transmission fluid and documented that the level was good but that the fluid appeared “super burnt.” The technician further stated “suspect CDF drum bushing shifted” and recommended replacement of the entire transmission assembly. The Ford dealership's estimate for the recommended transmission replacement is $8,737.05. I am concerned that a major internal transmission failure involving the CDF drum/bushing can occur at approximately 88,000 miles and result in delayed, erratic, harsh or unexpected shifting. I am particularly concerned about the potential safety implications if the vehicle unexpectedly loses acceleration or does not respond normally while entering traffic, passing, or traveling at highway speeds. I am requesting that NHTSA document this complaint and investigate whether this represents a broader safety-related defect affecting Ford vehicles equipped with this transmission. I have retained the Ford dealership's diagnostic documentation and can provide it if needed.