NHTSA owner reports · September 18, 2026 snapshot.
Forward Collision Avoidance complaints
28 reportsClear category filterMileage unknown · May 9, 2024
EngineForward Collision AvoidancePower Train
The transmission ten gear automatic. Won't go into fourth gear at at all keeps jumping when. Trying to go into first second and third then jumps four. Also on highway it will shut off all together or will start speeding up very dangerous. On side streets it's dies out even more unexpectedly trying to short gears. Already had it …
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The transmission ten gear automatic. Won't go into fourth gear at at all keeps jumping when. Trying to go into first second and third then jumps four. Also on highway it will shut off all together or will start speeding up very dangerous. On side streets it's dies out even more unexpectedly trying to short gears. Already had it in once for problem with the front differential didn't switch gears and never got receipt and think did something to hubs like four thousand dollar fix. Now I serviced it for.seats they took it on took week to get part in and right tool to fix truck seat it stood with them a week before I called to see what deal.was I've seen problems with this ten gear transmission already and this will be second time trying to fix these trucks are junk. First problem I had the lights would go out in middle of the night while driving. Then lights Wont go off stay on killing battery already in second battery but to fix the transmission problem u half to use speed control just to keep it from shutting off or accelerated of speed. But with this being second time they better fix it if they don't they don't follow the extended warra.ty and want a payout for the full worth of the truck. It's aife threatening thing with this transmission. Plus had already like ten other recalls onnoy already it's a new truck I wouldn't buy one.
NHTSA ODI #11587967
Mileage unknown · Feb 7, 2024
Forward Collision Avoidance
Automatic emergency braking system unavailable, front collision camera failure
NHTSA ODI #11570656
Mileage unknown · Aug 2, 2023
Electrical SystemForward Collision AvoidanceSteering
While driving vehicle displays "Service Advance Trac", "Pre collision assist not available", "hill assist not available" and the drive mode will not work. Brake lights are also on all the time as well. Dealership says the vehicles steering column needs to be replaced only 2 months after purchase. Dealer has diagnosed the issue b…
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While driving vehicle displays "Service Advance Trac", "Pre collision assist not available", "hill assist not available" and the drive mode will not work. Brake lights are also on all the time as well. Dealership says the vehicles steering column needs to be replaced only 2 months after purchase. Dealer has diagnosed the issue but did not provide codes.
NHTSA ODI #11536070
Mileage unknown · May 10, 2023
EngineForward Collision Avoidance
On July 14, 2022, I took my F150 to Ford and it was determined that the 10 speed transmission was going to need to be replaced. I had 60,400 miles on it when it starts having major malfunction going on in the Powertrain. At the time the transmission replacement was being done, it was Ford’s knowledge that the Cam phasers were …
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On July 14, 2022, I took my F150 to Ford and it was determined that the 10 speed transmission was going to need to be replaced. I had 60,400 miles on it when it starts having major malfunction going on in the Powertrain. At the time the transmission replacement was being done, it was Ford’s knowledge that the Cam phasers were not functioning correctly.. causing sudden jerk and knocking.. Cam Phasers we’re not replace last year nor looked at, even though I told them that there was sudden jerks happening. It was under warranty at that time (last year). Ford also knew that reprogramming the trucks software, does not correct any of the problems that they are having. Now at 70,000 miles I’m going back in to, Southwest Ford in Hudson Oaks, Texas, to get these parts replaced as soon as they are available. They are requesting $700 (just like when the transmission was replaced). Which it is my opinion that the total amount should be covered-$1800.
NHTSA ODI #11521363
Mileage unknown · Jan 9, 2023
Forward Collision AvoidancePower Train
Gear slipping, harsh shifting, jerking, sudden acceleration or hesitation problems, and general loss of power.
NHTSA ODI #11500937
Mileage unknown · Nov 1, 2022
Forward Collision AvoidanceUnknown Or Other
Every time I start my vehicle 2 error messages appear on the instrument cluster saying crash dectection camera has malfunction and that crash detection has been disabled. Ford dealership says they can’t fix it and that I am stuck with it like that. They have tried blaming it on safelite for replacing the windshield with a lower …
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Every time I start my vehicle 2 error messages appear on the instrument cluster saying crash dectection camera has malfunction and that crash detection has been disabled. Ford dealership says they can’t fix it and that I am stuck with it like that. They have tried blaming it on safelite for replacing the windshield with a lower quality windshield.
NHTSA ODI #11491855
Mileage unknown · Oct 1, 2022
EngineForward Collision AvoidancePower Train
It present at this moment engine light on and off all time, it had a power train damaged, I bought a new transmission 5 month ago, at this time it has deactivated adaptative Cruise control, automatic emergency brakes, forward collision warning, and it has a power train problem again.
NHTSA ODI #11487458
Mileage unknown · Jul 31, 2022
Forward Collision AvoidancePower TrainService BrakesCrash
Vehicle was purchased 2020 I am the original owner Typewriter noise and power train hard shift noise Brakes let go Caused me an accident Engine or transmission issue Slip and drag feel since I bought it
NHTSA ODI #11476786
Mileage unknown · Jul 24, 2022
Forward Collision AvoidancePower Train
When accelerating the transmission will grind in neutral. Let of gas and will finally shift in gear. Happened 2 years ago when I bought it new. Now 3 times in the last 2 months. Ford dealers where I live don't have transmission mechanics. Shifts all over the place and has metal rattling noise. Unsafe to drive with just lest then…
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When accelerating the transmission will grind in neutral. Let of gas and will finally shift in gear. Happened 2 years ago when I bought it new. Now 3 times in the last 2 months. Ford dealers where I live don't have transmission mechanics. Shifts all over the place and has metal rattling noise. Unsafe to drive with just lest then 30k miles.
NHTSA ODI #11475511
Mileage unknown · May 3, 2022
Electrical SystemForward Collision AvoidanceFire
My electrical system failed and then caught fire. The entire situation started 4 days ago where my "dome" or "cargo" light kept turning on even though the car was off. 3 days ago my alarm would go off every 15 minutes until I unplugged the battery. I disconnected the battery over night hoping to reset the computer. After reconne…
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My electrical system failed and then caught fire. The entire situation started 4 days ago where my "dome" or "cargo" light kept turning on even though the car was off. 3 days ago my alarm would go off every 15 minutes until I unplugged the battery. I disconnected the battery over night hoping to reset the computer. After reconnecting the battery I got a rear "LEFT REAR door ajar" message on the dash. After inspecting the sensor and wiring harness in LEFT REAR door, I found no issue. However, now "FRONT LEFT door ajar" message appeared on dash along with "LEFT REAR door ajar." Also a litany of other warning lights involving cameras, emergancy braking, etc. came on. While attempting to drive to dealership to have them inspect the issue. The wiring harness behind the back seat on the RIGHT SIDE of the vehicle began smoking. Smoke began billowing from behind the seatbelt opening in the plastic trim on the backside of the door frame.
NHTSA ODI #11463171
Official recalls
9Jun 9, 2026
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Feb 21, 2020
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Nov 12, 2019
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Aug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Apr 8, 2019
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence & remedy
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Additional source detail variants (2)
Engine
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Equipment:electrical
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Dec 18, 2018
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence & remedy
Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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