2019 Ford F-150

The contact owns a 2019 Ford F-150. The contact stated while driving 70-75 MPH and pulling a camper, the vehicle started sputtering and lost motive power. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the head gasket had allowed a leak onto the alternator, causing the alternator to fail. The mechanic replaced the alternator. The vehicle was then taken to the dealer, where the head gasket was replaced. Additionally, the contact stated while the dealer was performing an oil change, the dealer informed the contact that the timing chain cover and the rear main seals were leaking. The dealer determined that the timing cover seals, the rear main seals, and other unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

The contact owns a 2019 Ford F-150. The contact stated upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that the engine was idling roughly. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 108,000.

The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 65 - 70 MPH, the transmission unexpectedly shifted into reverse. There was white smoke coming from underneath the hood of the vehicle near the engine compartment. The contact depressed the brake pedal to assist with the vehicle slowing down to be able to pull over to the side of the road where the vehicle came to a stop. The vehicle lost power and failed to restart. The contact poured water onto the engine to assist with dissipating the smoke and cooling the engine. The vehicle was towed to the residence. The vehicle was taken to the dealer, who diagnosed the vehicle; however, the contact was unsure of the diagnostic results. The contact was informed that additional diagnostic tests were needed. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 125,000.

The contact owns a 2019 Ford F-150. The contact had received notification of an undisclosed recall. The vehicle was taken to a dealer where the recall was repaired, and a software update was performed. The contact stated that on the same day, while driving approximately 20 MPH, the check engine warning light illuminated. The vehicle was taken back to the same dealer, and DTC: P0430 was retrieved. The mechanic also advised the contact that a catalytic converter cleaner should be added. The vehicle was not repaired. The failure reoccurred approximately one week later. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2019 Ford F-150. The contact stated that while driving at approximately 35 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the check engine and low oil pressure warning lights were illuminated. The contact stated that the vehicle lost motive power and stalled. The contact was unable to restart the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The contact stated that recently the cam phasers on the vehicle were replaced. The contact stated that the cam phasers had been replaced twice. The vehicle was being repaired. The manufacturer was informed of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.

The contact owns a 2019 Ford F-150. The contact stated while cold starting the vehicle, there was an abnormal rattling sound coming from the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 64,000.

The contact's son-in-law owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the engine. The contact stated that there was an abnormal exhaust odor entering the cab. There was no warning light illuminated. The contact inspected the vehicle and became aware that the exhaust manifold bolts were fractured. The vehicle was taken to the local dealer, where it was determined that the manifold and bolts needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was contacted, and a claim was filed with the manufacturer. The contact was referred to the NHTSA Hotline. The vehicle remained at the residence and had not been driven since. The failure mileage was approximately 116,000.

The contact owns a 2019 Ford F-150. The contact stated that during start-up there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local mechanic who diagnosed that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was not contacted. The manufacturer was contacted and informed that the vehicle was not included in an Extended Warranty Coverage related to the failure. The failure mileage was 55,000.

The contact owns a 2019 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. The vehicle was taken to an independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The mechanic related the failure to Customer Satisfaction Number: 21N03. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and a case opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal fluttering sound and the vehicle hesitated to start. There was no warning light illuminated. Additionally, while driving, the vehicle inadvertently lunged forward. The vehicle was taken to an independent mechanic, who replaced the spark plugs and starter; however, the failure persisted. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 61,000.