2019 Ford F-150

The contact owns a 2019 Ford F-150. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine warning light was illuminated when the oil level was extremely low. Upon research, the contact associated the failure with TSB: 19-2365 (Excessive Oil Consumption). The vehicle was taken to an independent mechanic. The local dealer was contacted and suggested a diagnostic test to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 114,000. The VIN was not available.

The contact owns a 2019 Ford F-150. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle was consuming 2-3 quarts of oil every 5,000 miles driven. The dealer was contacted and informed the contact that there would be a charge for an oil consumption test. The contact declined to pay a fee for the oil consumption test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

The contact owns a 2019 Ford F-150. The contact stated that the vehicle lost motive power while depressing the accelerator pedal, and hesitated while accelerating after a complete stop. The contact stated that occasionally the check engine warning light illuminated, and the dipstick was checked, and the engine oil was low. The vehicle was taken to a dealer, and an oil and oil filter change was performed as part of an oil consumption test. On the next visit for an oil change, the dealer discovered that the engine was consuming a quart of engine oil between oil changes. The contact inspected the vehicle and discovered that the engine was consuming three quarts of engine oil between oil changes. The vehicle was taken back to the dealer ,where a diagnostic was performed, and the contact was informed that the engine needed to be replaced. The manufacturer was notified of the engine failure and the manufacturer spoke with the dealer about the repair. The contact was later informed that the manufacturer would not assist with the cost of replacing the engine. The manufacturer referred the contact to the NHTSA Hotline to report the failure. Recently, while driving 15 MPH and towing a trailer, the electric power steering assist failed and the messages "Steering Assist Fault", Traction Control" and "ABS Fault" were displayed. The contact used excessive force to steer the vehicle back to the residence. The vehicle was taken back to the dealer and was diagnosed with a defective rack and pinion. The vehicle was not repaired. The failure mileage was approximately 55,000.

The contact owns a 2019 Ford F-150. The contact stated that while operating the vehicle, the check engine warning light illuminated, and an egg-like odor was present during start-up. The vehicle was taken to the local dealer, who diagnosed that the catalytic converter was faulty. The catalytic converter was reprogrammed, but the failure reoccurred. The catalytic converter was reprogrammed a second time and then eventually replaced. Later, the check engine light illuminated, and the contact was informed that the second catalytic converter was faulty. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 57,346.

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine. The ticking sound was intermittent. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with excessive oil consumption, which was possibly caused by the intake manifold vacuum during some deceleration fuel shut off (DFSO). The contact was informed that the engine needed to be replaced. The contact stated that three to four quarts of oil needed to be added between oil changes. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to TSB: 19-2338. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 122,944.

The contact owns a 2019 Ford F-150. The contact stated while driving 30 MPH, the vehicle started to jerk and stalled while in fifth gear and depressing the accelerator pedal. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, weeks after the repair, the clutch was replaced. The contact was informed that a sensor in the transmission was replaced; however, a week later the vehicle was taken back to the dealer and the contact was informed that the catalytic convertor needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 137,000.

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 94,584.

The contact owns a 2019 Ford F-150. The contact stated that during cold starts, there was an abnormal clanking sound coming from the engine compartment. The contact stated that the sound was heard for several seconds before self-correcting. The contact determined that the failure was caused by faulty cam phasers. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 49,860.

The contact's son owns a 2019 Ford F-150. The contact stated that upon start the vehicle, there was an abnormal rattling sound coming from the front-end of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with faulty cam phasers. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. Upon investigation, the contact discovered Customer Satisfaction Program: 21N03; which was linked to the failure. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 58,000.

The contact owns a 2019 Ford F-150. The contact stated that there was an abnormal sound coming from the cam phasers. While driving at an undisclosed speed, the engine was overheating. The contact stated that the failure was related to Customer Satisfaction Programs: 21B10 and 21N03. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was taken to an independent mechanic who determined that the failure was due to the cam phaser. The manufacturer was contacted, and the contact was offered assistance with the repairs. The failure mileage was approximately 52,000.