2019 Ford F-150

The contact owns a 2019 Ford F-150. The contact stated that on various occasions after turning on the vehicle, a loud rattling noise was heard coming from the engine compartment. The contact also stated that the failure reoccurred while the vehicle was stopped at a traffic light. No warning lights were illuminated. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The approximate failure mileage was 40,000. The contact stated that the dealership noted that the engine phasers rattle on start up.

On July 14, 2022, I took my F150 to Ford and it was determined that the 10 speed transmission was going to need to be replaced. I had 60,400 miles on it when it starts having major malfunction going on in the Powertrain. At the time the transmission replacement was being done, it was Ford’s knowledge that the Cam phasers were not functioning correctly.. causing sudden jerk and knocking.. Cam Phasers we’re not replace last year nor looked at, even though I told them that there was sudden jerks happening. It was under warranty at that time (last year). Ford also knew that reprogramming the trucks software, does not correct any of the problems that they are having. Now at 70,000 miles I’m going back in to, Southwest Ford in Hudson Oaks, Texas, to get these parts replaced as soon as they are available. They are requesting $700 (just like when the transmission was replaced). Which it is my opinion that the total amount should be covered-$1800.

PowerTrain Malfunction Failed, notification on my vehicle appeared on 4/28/23, although I had been notifying dealer for 3 months prior the safety issue I was experiencing, and nearly got killed on a major interstate, on 4/26/23 my truck stalled as foot pedal would not work. Major safety of semi-trucks and other vehicles on main I30 Interstate were trying to avoid hitting me due to my vehicle abruptly downshifts from 10- to 1st gear. Foot pedal inoperable during that time. Yes, the dealer and Ford on 4/28/23 provided me a rental vehicle after my near collision experience until they figure out what to do, replace transmission or rebuild, unresolved. No the vehicle had no warnings, but did have symptons, which I took to dealer and they ran a diagnostic, and found nothing, they said there are TSBs out there with the downshifting issues, and stalling, jerking of transmission. But they said just wait it out initially, and I had to call Ford Corporate relations and raise the roof, after I nearly got killed by semi trucks from being stuck in a major interstate highway. December 2022 when it began, the dealer kept doing a reset, which seemed to make it worse, then when I told them how unsafe it was they ignored me, until April 26th when I left a voice mail after nearly being killed. I demanded service as I have a warranty and they ignored the symptoms for so long. Multiple people could have been killed on the interstate when my truck stalled, I had to try and coast to the side of interstate as the truck foot pedal did not work after downshifting from 8 to 1.

I approached a stop sign on a downhill descent and as I approached, the auto StartStop shut off my motor and I lost control of the vehicle. I could not steer and the brakes were squishy. I started rolling in to oncoming traffic. When I looked down at the dashboard it read, “Auto StartStop Shift to P, then Restart Engine.” I have a picture of the alert.

After purchasing my 2019 Ford F150 equipped with a V8 engine I noticed a loud knocking or tapping noise coming from the engine and a large consumption of oil happening. With no visible leaks I was putting about 1.5 to 2 quarts of oil a month in the engine to keep it filled. Loosing that much oil so fast could cause the engine to experience a catastrophic engine failure at any driving speed causing danger to me, my family, or other drivers on the road. Not to mention the environmental impacts caused by the engine burning so much oil so fast in possibly thousand of trucks across the country. I scheduled service with a Ford dealership. I have taken the truck in twice to have it looked at. Dealership has performed several service bulletins on it but it is still making a knocking and tapping noise and using excess amounts of oil. I have been told by ford dealership that they are aware of the problem and unable to determine if, or when, problem will be able to be fixed. This seems unacceptable knowing the truck is still under factory warranty. I have looked for answers online and found this engine in 2018-2021 Ford F-150 trucks is causing the same problem for a HUGE amount of other Ford truck owners as well.

The contact owns a 2019 Ford F-150. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle lost motive power and was driving sluggishly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Manufacturer Customer Satisfaction Program: 21N03 Engine Cam Phasers (Engine). The failure mileage was approximately 66,000.

The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, the engine was making abnormally loud rattling sounds. There was no warning light illuminated. The contact stated that the failure had been reoccurring mainly while starting the vehicle. Additionally, the contact stated that the vehicle would shudder while idling. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser was rattling and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 60,000.

The contact owns a 2019 Ford F-150. The contact stated while accelerating from a complete stop to 35 MPH, the vehicle hesitated and jolted while shifting into gear. Additionally, the contact stated that while at a complete stop and depressing the brake pedal, the vehicle revved. There was no warning light illuminated. The contact stated that the failure had been reoccurring. The vehicle was taken to the local dealer, where it was diagnosed that the fuel was contaminated and a gasoline additive was added; however, the failure persisted. The vehicle was taken back to the same dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000. The contact stated that when the transmission issues started, the local dealer informed the contact that they were short staffed and could not provide a loaner vehicle. After taking the vehicle to a second dealer, it was found that the transmission needed to be replaced.