NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
98 reportsClear category filterMileage unknown · Jun 9, 2023
Electrical SystemEnginePower Train
Beginning 3 months ago, intermittently during in-town traffic driving, the vehicle will shut off. It happened about once a month. Three weeks ago when it did this, it said Low Charging System, so I took it to the dealer where purchased it. The Alternator tested Low, so it was replaced. Two weeks later, it died at a stoplight ag…
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Beginning 3 months ago, intermittently during in-town traffic driving, the vehicle will shut off. It happened about once a month. Three weeks ago when it did this, it said Low Charging System, so I took it to the dealer where purchased it. The Alternator tested Low, so it was replaced. Two weeks later, it died at a stoplight again & at Idle, then the Dash Message said Disengage Auto-Shut Off and Restart Engine. I called the dealer where purchased it & they came and got it. They tested it for a couple days & also had several people drive it, and they said it did fine with the Auto-Shut Off Turned On. Well this afternoon I drove it local around my own town, and it's still runs rough. It idles rough and is acting like it wants to die again at stoplights. I only way to be comfortable driving it is with the Auto-Shut-Off Disabled. In traffice at a redlight that turns green, and if you're stalled out, it's going to cause a rear-end collision. Not to mention it's hard on the battery and alternator having to keep restarting at intermittent intervals in traffic. The dealer said they drove it around their lot area, however, it doesn't do it unless drive it for 45 minutes or an hour. When discussed this with 3 area Ford Dealers, they all said it's going to be hard to find. There's no Check Engine Light or any sort of Code that can be used. They also stated it's probably something small causing it. One specific dealer stated that something else is causing this issue, and until that is found and fixed, it's going to keep doing it. The dealer that's been handling this and purchased from, did a Factory Reset on the PCM.
NHTSA ODI #11526287
Mileage unknown · May 2, 2023
Back Over PreventionElectrical SystemVisibility/wiper
After purchasing my truck, it was discovered that the back up camera doesn't work. It will work on occasion when the truck is put in reverse. The safety for myself or others is that I cannot see behind me when backing up. I have not taken the vehicle in for an inspection since I have been told that this is an issue for other …
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After purchasing my truck, it was discovered that the back up camera doesn't work. It will work on occasion when the truck is put in reverse. The safety for myself or others is that I cannot see behind me when backing up. I have not taken the vehicle in for an inspection since I have been told that this is an issue for other Ford F150's in the same year. When backing up my screen says camera not available.
NHTSA ODI #11520079
Mileage unknown · Mar 1, 2023
Back Over PreventionElectrical SystemLane Departure
Backup camera faulty shows blurry screen when putting truck in reverse also sometimes shows no picture and just different colors on screen. 2019 F150, 20k miles.
NHTSA ODI #11509665
Mileage unknown · Feb 27, 2023
Electrical SystemVisibilityVisibility/wiper
Back glass shattered for no reason , alone on a state highway with no houses and other traffic . Thousands of not hundreds of thousands of other people have had the same thing happen to them in f150s for years apparently. A quick google search didn’t take long to read hundreds of other f150 owners sharing the same experience . F…
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Back glass shattered for no reason , alone on a state highway with no houses and other traffic . Thousands of not hundreds of thousands of other people have had the same thing happen to them in f150s for years apparently. A quick google search didn’t take long to read hundreds of other f150 owners sharing the same experience . Ford refuses to accept responsibility for what is an obvious design flaw. Broken shards of glass flying around in the cab . Luckily I didn’t have my grandson in the backseat today.
NHTSA ODI #11509416
Mileage unknown · Feb 16, 2023
Electrical SystemLatches/locks/linkagesUnknown Or Other
Rear tailgate opens when door opens without activating the remote/automatic feature that opens the tailgate. It also opens when I’m traveling in traffic. It’s a danger to me and traffic if something is in my truck bed or even if nothing is in there and it opens and someone is too close it will hit there vehicle
NHTSA ODI #11507664
Mileage unknown · Jan 27, 2023
Electrical SystemEngine
On Monday, January 9, 2023 the vehicle shut off while driving in traffic, and was difficult to restart. It seemed like the battery was dead, but it wasn’t. This incident happened again within about a 15 minute time Period. Safety was obviously put at risk as this happened in a major metropolitan area, Miami, on the road during r…
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On Monday, January 9, 2023 the vehicle shut off while driving in traffic, and was difficult to restart. It seemed like the battery was dead, but it wasn’t. This incident happened again within about a 15 minute time Period. Safety was obviously put at risk as this happened in a major metropolitan area, Miami, on the road during rush hour. The dealer has had the vehicle for the last two weeks, but was not able to reproduce the problem and cannot find anything wrong. When the vehicle shut off, a warning came up on the dash which said “auto stop, put the truck in park and restart the engine.” But again, it did not want to turn over to restart, and only did so with difficulty.
NHTSA ODI #11504051
Mileage unknown · Jan 11, 2023
Electrical SystemEngine
11-Jan-2023 18:01 CST approximate temperature 47F. Commuting home the vehicle was driven approximately 30 minutes on the highway. Stopped for fast food and it was turned off for less than 10 minutes. Restarted without issue drove out to a stop light to make a left turn. Auto start-stop turned off the engine but failed to restart…
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11-Jan-2023 18:01 CST approximate temperature 47F. Commuting home the vehicle was driven approximately 30 minutes on the highway. Stopped for fast food and it was turned off for less than 10 minutes. Restarted without issue drove out to a stop light to make a left turn. Auto start-stop turned off the engine but failed to restart. Put vehicle in park vehicle would not restart normally, and multiple restart attempts failed. Restarted vehicle with an jump start battery pack. Drove straight to Autozone and battery tested fully charged on printed receipt. Vehicle restarted normally twice in parking lot. Drove home battery tested 12.7 volts with multimeter. I don't suspect that the battery is the issue. The vehicle battery management system should detect a low battery and disable auto start-stop. My preference is not to have to work under the hood in the middle of traffic in the dark.
NHTSA ODI #11501372
Mileage unknown · Jan 11, 2023
Electrical System
Vehicle screen keeps restarting like it’s a brand new car every time I turn on the vehicle. Navigation stops working the screen will start lagging and sometimes it will go black while driving. Won’t do updates to new version of sync.
NHTSA ODI #11501202
Mileage unknown · Dec 20, 2022
Electrical SystemUnknown Or OtherVisibility/wiper
When I put my vehicle into reverse, I get a warning that the backup camera is inoperable. Ford already has a recall on Some backup cameras but refuses to address mine because of the VIN not being on their list. Others at risk? Whenever I need to back out of a parking space. The onboard computer should have the records of the ma…
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When I put my vehicle into reverse, I get a warning that the backup camera is inoperable. Ford already has a recall on Some backup cameras but refuses to address mine because of the VIN not being on their list. Others at risk? Whenever I need to back out of a parking space. The onboard computer should have the records of the many times the camera was needed but not working. I am unable to afford the cost of a service call as I am a senior citizen.
NHTSA ODI #11498280
Mileage unknown · Aug 23, 2022
Electrical SystemEngine
The car showed message “ auto startstop shift to p, then restart engine “ and lost power on highway, I shift to p and restart engine, the message showed again and couldn’t drive. It was very dangerous.
NHTSA ODI #11480786
Official recalls
9Jun 9, 2026
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Feb 21, 2020
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Nov 12, 2019
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Aug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Apr 8, 2019
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence & remedy
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Additional source detail variants (2)
Engine
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Equipment:electrical
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Dec 18, 2018
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence & remedy
Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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