2019 Ford F-150

The contact owns a 2019 Ford F-150. The contact stated that while the transmission was downshifting, there was a loud bang coming from the transmission, with a popping sound coming from the rear suspension. The contact stated that the sound was most apparent when the brake pedal was depressed. The contact stated that the message that the driver’s side rear door was open, causing the light to remain illuminated even though the door was securely closed. During the failure, the lights inside and outside the vehicle remained illuminated, causing the battery to become drained. The contact stated that the infotainment center failed and needed to be rebooted whenever the vehicle was turned off and restarted. The failure disabled the back over prevention camera intermittently. The contact stated that occasionally back over prevention camera became activated while driving and remained operational until the system failed. The contact stated that the back over prevention failure and infotainment system failure started after Ford had completed a routine software update. The vehicle was taken to the dealer, but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,500.

The contact owns a 2019 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V252000 (BACK OVER PREVENTION); and the vehicle was taken to a local dealer for the recall repair. The contact stated that shortly after the vehicle was repaired the vehicle experience electrical failures. The contact stated that while driving at undisclosed speeds, the navigation system and radio became inoperable. Additionally, the contact stated that at whatever volume level the radio was set to, the level remained until the vehicle was turned off and restarted. There was no warning light illuminated. The vehicle was taken back to the dealer to be diagnosed, and the contact was informed that the APIM Controller was faulty and needed to be replaced. The vehicle was repaired twice; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.

Rear view camera used to glitch when put in reverse. Now it goes completely black (or blue) when vehicle is in reverse. There was a recall on this involving 2021 and newer models but I believe this problem goes back even further. Because it’s a truck, I have a huge blind spot in the back when reversing and I worry mostly about a potential accident involving property, persons, or even my own children. It’s very unsafe. I want to note that I was in contact with Ford Customer Service but they said that my vehicle wasn’t covered under the recall and that there was nothing they can do for me.

The contact owns a 2019 Ford F-150. The contact stated that the infotainment-center touchscreen displayed a black screen while attempting to use the back over prevention camera. The failure progressed and the infotainment center became completely black, preventing the contact from being able to access any systems controlled through the infotainment center. The contact learned of NHTSA Campaign Number: 22V252000 (Back Over Prevention). The vehicle was taken to the dealer who confirmed that the failure was related to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.

The truck would just shut off while driving or not start whenever you need it to. It acts like a dead battery but the battery is fine. It has been at the dealership for 45 days plus straight for this issue. When it cuts out, we lose all steering all breaking all power. I’m very lucky it hasn’t taken my life or one of my family members lives. There are some innocent person on the road because of The lack of quality and workmanship. In my opinion the truck needs to be recalled because it’s been nothing but a hassle for us.

The contact owns a 2019 Ford F-150. The contact stated while driving 70-75 MPH and pulling a camper, the vehicle started sputtering and lost motive power. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the head gasket had allowed a leak onto the alternator, causing the alternator to fail. The mechanic replaced the alternator. The vehicle was then taken to the dealer, where the head gasket was replaced. Additionally, the contact stated while the dealer was performing an oil change, the dealer informed the contact that the timing chain cover and the rear main seals were leaking. The dealer determined that the timing cover seals, the rear main seals, and other unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

1st safety problem is while accelerating, there is a rough shift in gears despite being an automatic transmission. While attempting to gradually and safely accelerate, vehicle causes an abrupt deceleration where rpms drop and vehicle occupants are thrown forward during the process. Vehicle was brought to Ford Dealership for repair. They noted a known issue with transmission and completed a software restart/update. Vehicle gear shift improved slightly for short period of time but eventually resumed and is noticeably worse in colder months. This problem has been noticed while turning, resulting in near misses with oncoming traffic and is concerning when entering/merging with traffic at highway speeds. There were no dashboard warning light indicators at any point. Battery was in good condition. 2nd concern: Engine fire ups up on start but stalls while idling when shifting out of park as well as in stopped traffic. "Auto startstop, shift to P, then restart engine" notification presents on gauge display. This requires multiple attempts to get vehicle restarted with following notification instructions and shutting off/restarting engine. Disengaging auto startstop on startup is inconclusive about remedying the situation. Battery was tested as good but replaced anyway due to age to rule out battery related concerns. Contacted Ford dealership service department and they replied, "they have never heard of it happening." They denied knowledge of any TSB, CSP or recalls/complaints about the issue. However, it appears this issue is well documented on multiple Ford models and various production years. Other than instrument/gauge display of "Auto startstop, shift to P, then restart engine" occurring after the fact, there is no warning light indicators. Safety is at risk due to stoppage of traffic and loss of power/ability to accelerate or maneuver vehicle in traffic situations to include clearing intersections with oncoming traffic while turning at low speeds/idling.