NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
24 reportsClear category filter28,100 miles · Mar 27, 2024
Air Bags
The contact owns a 2019 Ford F-150. The contact stated that the front driver's side airbag cover was fractured, and the airbag had become partially visible. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the front driver's side airbag cover needed to be replaced. The vehicle was not r…
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The contact owns a 2019 Ford F-150. The contact stated that the front driver's side airbag cover was fractured, and the airbag had become partially visible. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the front driver's side airbag cover needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: SSM-50419. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 28,100.
NHTSA ODI #11579655
Mileage unknown · Sep 24, 2023
Air BagsPower Train
First problem, My air bag cover is cracked and the air bag comes out, I Took my vehicle to the dealership before the 36000 miles, when still has bumper to bumper warranty, they replaced the air bag cover for free, after several months my air bag cover broke again, I contacted the dealership, their answer it was that I have to pa…
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First problem, My air bag cover is cracked and the air bag comes out, I Took my vehicle to the dealership before the 36000 miles, when still has bumper to bumper warranty, they replaced the air bag cover for free, after several months my air bag cover broke again, I contacted the dealership, their answer it was that I have to pay for the repairs, air bags are defective because the cover broke by it self, Second problem, My transmission have a Rough, harsh and erratic shifting some times have Hesitation between gears and Gear getting stuck while shifting, I was merging in to the highway when I tried to speed up my transmission Lose all power and return the shift to first gear, almost get hit by another vehicle because I couln'd speed up, My vehicle stay irresponsive for several seconds, then I hit the gas pedal to the end and the engine rev up then I got my transmission back, That happened to me twice in one day, I'm scared to drive my pick up, When I get home I realized that Ford have a lawsuit against this 10 speed transmission
NHTSA ODI #11546265
114,000 miles · Aug 8, 2023
Air Bags
The contact owns a 2019 Ford F-150. The contact stated that the air bag cover on the steering wheel was cracked, visually exposing the air bag. The contact stated that the failure had occurred due to usage of the horn on the steering wheel. The cause of the failure was not yet determined. The manufacturer and local dealer were n…
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The contact owns a 2019 Ford F-150. The contact stated that the air bag cover on the steering wheel was cracked, visually exposing the air bag. The contact stated that the failure had occurred due to usage of the horn on the steering wheel. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 114,000.
NHTSA ODI #11537180
Mileage unknown · May 11, 2023
Air Bags
Steering wheel airbag cover has been replaced twice already and has failed a third time. The plastic cover separates at the release point for the airbag, directly below the steering wheel emblem, exposing the airbag to the elements. The composition of this FORD airbag cover has changed at least once and is still failing in the n…
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Steering wheel airbag cover has been replaced twice already and has failed a third time. The plastic cover separates at the release point for the airbag, directly below the steering wheel emblem, exposing the airbag to the elements. The composition of this FORD airbag cover has changed at least once and is still failing in the new design. Dealership is refusing to provide me with service records requested 3 times.
NHTSA ODI #11521615
44,000 miles · Aug 16, 2022
Air BagsElectrical SystemStructure
The contact owns a 2019 Ford F-150. The contact stated that after parking and turning the vehicle off upon returning and restarting the vehicle it was discovered that the driver side running board was stuck in the down position and the passenger side running board was stuck in the up position. Also, the air bag warning light rem…
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The contact owns a 2019 Ford F-150. The contact stated that after parking and turning the vehicle off upon returning and restarting the vehicle it was discovered that the driver side running board was stuck in the down position and the passenger side running board was stuck in the up position. Also, the air bag warning light remained illuminated, the front passenger and driver side windows would not operate and could not be opened and the air conditioning was inoperable. The cause of the failures was not determined. The local dealer and manufacturer were notified of the failures. The failure mileage was 44,000.
NHTSA ODI #11479501
Mileage unknown · Jul 23, 2022
Air Bags
At 30k miles the center of the steering wheel (plastic where Ford emblem is which houses the driver airbag) completely opened up horizontally along the perforation where the airbag deploys in the event of an accident exposing the airbag underneath. If you honk the horn your palm depresses into the cavity where the airbag is. For…
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At 30k miles the center of the steering wheel (plastic where Ford emblem is which houses the driver airbag) completely opened up horizontally along the perforation where the airbag deploys in the event of an accident exposing the airbag underneath. If you honk the horn your palm depresses into the cavity where the airbag is. Ford fixed this under bumper to bumper warranty which ends at 36k miles. Now at 50k miles the plastic has opened up completely once again, only this time horizontally along the right side perforations on the same plastic cover through which the airbag deploys in the event of an accident. As before, depressing the center of the steering whee to honk the horn causes your palm to go through the perforation and press against the airbag. The cover cannot be replaced on its own and comes as a single unit attached to the airbag known to Ford by part name “Driver Inflator Module”. Initial response from dealer was it is cosmetic and not covered however I contacted Ford who advised that the part is covered under the 60k mile Airbag Safety Restraint Warranty. Dealer disagrees even after I presented him with the NHTSA ID 10207126 communication where Ford acknowledges the issue and advised a more “robust” airbag assembly has been released.
NHTSA ODI #11475419
24,000 miles · Mar 14, 2022
Air Bags
The contact owns a 2019 Ford F-150. The contact stated while driving approximately 35 MPH, the driver’s side air bag deployed. The contact safely steered the vehicle off of the road. The contact stated no warning light was illuminated. The contact stated that prior to the air bag deployment, a manufacturer’s application had repo…
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The contact owns a 2019 Ford F-150. The contact stated while driving approximately 35 MPH, the driver’s side air bag deployed. The contact safely steered the vehicle off of the road. The contact stated no warning light was illuminated. The contact stated that prior to the air bag deployment, a manufacturer’s application had reported that his vehicle had been involved in an accident. There had been no accident. The vehicle was not repaired and declared a total loss by the contact's insurance provider. The manufacturer had been informed of the failure. The failure mileage was approximately 24,000.
NHTSA ODI #11456687
Mileage unknown · Jan 20, 2022
Air BagsForward Collision AvoidanceVehicle Speed ControlCrashInjury
on 3/6/2020 I was in a serious car accident in the vehicle. which required surgeries for not only myself but also other drivers on the road. The driver air bags did not deploy, the turck was totaled and had body damage around the entire vehicle. There was a blood stain from my head hitting the driver door window but no air ba…
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on 3/6/2020 I was in a serious car accident in the vehicle. which required surgeries for not only myself but also other drivers on the road. The driver air bags did not deploy, the turck was totaled and had body damage around the entire vehicle. There was a blood stain from my head hitting the driver door window but no air bag deployment. The gas pedal was not attached when reviewing the photos taken. The collision detection did not detect. we have asked Ford Motor Company to come and look at the car as it has been in a protective hold but the response from FMC was that due to covid they would not send anyone and we were left on out own. There were no warning messages, lamps, lights or indicators prior to the collision.
NHTSA ODI #11448294
Mileage unknown · Jan 18, 2022
Air BagsForward Collision AvoidanceCrashInjury
While driving down a two lane street, a van ran in front of me causing me to T-bone that vehicle. The advance warning did not activate, the brakes did not automatically activate, and worst, the air bag did not deploy causing me some injuries.
NHTSA ODI #11447916
Mileage unknown · Nov 30, 2021
Air BagsSeat BeltsService Brakes
Rcm has lost communication all fuses are in working order. Pre collision has stopped working my parking brake, hill start assist and seat belt warnings have stopped as well. Air bag light, traction control, abs light and check engine lights are on in dash board. My truck only has 49000 miles on it and a major component has gone …
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Rcm has lost communication all fuses are in working order. Pre collision has stopped working my parking brake, hill start assist and seat belt warnings have stopped as well. Air bag light, traction control, abs light and check engine lights are on in dash board. My truck only has 49000 miles on it and a major component has gone out how could this be my fault.
NHTSA ODI #11442117
Official recalls
9Jun 9, 2026
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Feb 21, 2020
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Nov 12, 2019
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Aug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Apr 8, 2019
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence & remedy
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Additional source detail variants (2)
Engine
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Equipment:electrical
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Dec 18, 2018
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence & remedy
Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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