2010 Ford F-150

I LEFT FOR WORK IN THE MORNING AND I TURNED ON THE REAR DEFROST BECAUSE WE HAD A HEAVY FROST OVERNIGHT. WINDOW WAS FINE WHEN I GOT OUT OF TRUCK AT WORK. IT WAS A 10 MINUTE DRIVE TO WORK. WHEN I GOT BACK INTO TRUCK 10 HOURS LATER TO LEAVE WORK, I SAW THAT THE PASSENGER SIDE OF THE THREE PIECE REAR WINDOW WAS BROKEN. THE GLASS DID NOT FALL OUT OF THE FRAME SO IT WAS NOT FROM AN IMPACT. AIR TEMP STAYED JUST BELOW FREEZING ALL DAY. HAD TO SPEND ROUGHLY AN HOUR ON THE PHONE WITH MY INSURANCE COMPANY AND MY FORD DEALER TO GET THE PART ORDERED. IT WILL BE FOUR DAYS TILL IT WILL BE FIXED. I JUST HOPE NOTHING HAPPENS THAT WILL CAUSE THE GLASS TO FALL OUT OF THE FRAME. I DRIVE MY TRUCK AT LEAST 6 DAYS A WEEK SO I CANNOT BE WITHOUT IT. PLEASE DO SOMETHING ABOUT THIS ISSUE. *JS

ACCELERATOR STUCK TO FLOORBOARD. APPLIED MAXIMUM BRAKING UNTIL BRAKES FADED AND WERE NO LONGER EFFECTIVE IN DECELERATION. TURNED OFF IGNITION AND COASTED TO THE CURB. AFTER 3-5 MINUTES, RESTARTED THE ENGINE AND VEHICLE FUNCTIONED NORMALLY. PURCHASED THIS TRUCK USED AND THIS WAS THE FIRST TIME THE ACCELERATOR WAS APPLIED FULLY. IT WILL BE THE LAST. *TR

WHILE DRIVING, THE VEHICLE LOST POWER COMPLETELY SO POWER STEERING WAS NON-FUNCTIONAL. WAS ABLE, WITH MUCH DIFFICULTY, TO GUIDE THE VEHICLE OFF OF BUSY ROAD AND ON TO SIDE STREET. DARN LUCKY I WASN'T INVOLVED IN ACCIDENT. HAD VEHICLE TOWED TO CROSSROADS FORD IN CARY, N.C. HERE IS WORD FOR WORD WHAT THE MECHANIC WROTE. "VEHICLE TOWED IN. CUSTOMER STATES VEHICLE TURNS OVER BUT WON'T START. CHECK AND ADVISE. "COULD NOT DUPLICATE CONCERN. RAN OASIS. NO CODES. READ PAST HOTLINE REPORTS FOR BAD PIN FIT FOR FUSE 27 IN UNDER HOOD FUSE PANEL. TRIED TO RELOCATE TO DIFFERENT LOCATION. WIRE TERMINAL DAMAGED DURING REMOVAL. INSTALLED INLINE FUSE HOLDER TO FUEL PUMP WIRE. INSTALLED 20 AMP FUSE. TEST DROVE AND NO PROBLEMS AT THIS TIME." SO BASICALLY, THIS WAS A FLAW IN MANUFACTURE REGARDING PIN FIT FOR FUSE 27 THAT CAUSED VEHICLE TO CEASE POWER WHILE DRIVING AND ENDANGERED PASSENGERS. I CALLED FORD SERVICE AT 800-392-3673 AND CASE WAS OPENED. CASE # [XXX]. CUSTOMER SERVICE REP AT CROSSROADS FORD WAS [XXX] AND MECHANIC WAS [XXX] . I SPOKE WITH SERVICE MANAGER [XXX] AND HE WAS MADE AWARE OF SITUATION AND I'M WAITING FOR HIS REPLY AS TO IF THERE WILL BE COMPENSATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER SEVERAL TIMES UNTIL CRASHING AGAINST A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,902.

THE REAR DEFROST HAS BEEN WORKING INTERMITTENTLY FOR THE LAST COUPLE OF WEEKS. LAST WEEK I WAS DRIVING HOME AND HEARD A LOUD EXPLOSION WHICH SOUNDED LIKE A GUN SHOT. I WAS SO STARTLED THAT I SWERVED INTO ANOTHER LANE (LUCKILY THERE WAS NO ONCOMING TRAFFIC). I PULLED OVER AND NOTICED THE PASSENGER SIDE OF THE 3 PANEL REAR WINDOW WAS SPIDERED. WE HAVE A 2010 FX4 SUPERCREW. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR WINDOW SHATTERED AFTER THE REAR DEFROSTER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,300. UPDATED 01/09/15*LJ UPDATED 01/13/15

STARTED CREW CAB F150 FX4 AND TURNED ON INTERIOR DEFROSTER. APPROX. 5 MINS LATER, WHILE STILL IN PARK IN THE DRIVEWAY, TURNED ON REAR DEFROSTER. 3-4 MINUTES LATER, WHILE BACKING OUT THE DRIVEWAY, I HEARD A LOUD BANG! I STOPPED IMMEDIATELY AND EXITED THE TRUCK TO SEE IF I HAD HIT ANYTHING. BECAUSE THE CAR WAS NOT NEAR ANYTHING OTHER THAN THE DRIVEWAY, I PROCEEDED OUT THE DRIVEWAY ONLY TO NOTICE THE REAR, PASSENGER SIDE WINDOW (OF THREE) HAD SHATTERED. WINDOW WAS STILL IN PLACE BUT COMPLETELY SHATTERED. WILL BE CONTACTING FORD TO FIND A REMEDY FOR THIS. *TR

EARLY MORNING LEFT IT RUNNING WITH HEATER AND FRONT DEFROSTER ON. TEN MINUTES LATER I ENTERED THE VEH & NOTICED THAT I HAD NOT ACTIVATED THE BACK DEFOGGERS. (I RARELY USE THE BACK WINDOW DEFOGGER SINCE I GENERALLY PARK INDOORS AND TO BE HONEST I WAS NOT ENTIRELY SURE WHERE THE BUTTON WAS LOCATED). I REMAINED IN THE VEHICLE WITH THE DOORS CLOSED AND THE VEHICLE REMAINED IN PARK (NOT IN GEAR). I A FEW MOMENTS PASSED WHEN I HEARD A LOUD SOUND NOT UNLIKE THE NOISE MADE BY A 22 CALIBER RIFLE SHOT. MY TRUCK IS A F150 LARIAT W/CREW CAB W/ 3 PIECE WINDOW WHERE THE CENTER SECTION OPENS. ALL THREE WINDOW SECTIONS HAVE DEFOGGER WIRES EMBEDDED WITHIN THE GLASS. IT WAS DIFFICULT TO SEE WHAT HAD HAPPEN DUE TO THE EARLY HOUR AND FOGGED WINDOWS BUT THE FAR RIGHT (PASSENGER SIDE) BACK GLASS PANEL HAD LITERALLY SHATTERED AS TEMPERED GLASS DOES. IT MAINTAINED ITS SURFACE AND DID NOT FALL AWAY THANKS TO THE FACTORY TINT-COATING. I'M TOLD BY THE DEALER THIS WILL COST OVER $900 TO FIX. I'VE TALKED TO SEVERAL GLASS COMPANIES. THIS IS A WELL KNOWN PROBLEM THAT FORD SEEMS TO BE UNCONCERNED ABOUT. I CONTACTED THE DEALER AND FORD CARE BUT ANY GOOD WILL SEEMS TO BE IN SHORT SUPPLY AND I GET THE IMPRESSION THAT THEY ARE RESISTING TAKING RESPONSIBILITY FOR THIS PROBLEM TO AVOID THE GREAT RESPONSIBILITY OF FIXING THIS DESIGN DEFECT IN MILLIONS OF TRUCKS. MY LAST FORD TRUCK HAD THE SMOKING/BURNING CRUISE CONTROL PROBLEM. I WAS TOLD THAT WAS A RANDOM OCCURRENCE UNTIL I HEARD ON THE NEWS ABOUT CARS BURNING UP DUE TO BAD CRUISE CONTROL UNITS. EVEN THEN, THE RECALL WAS YEARS IN COMING AND I ENDED UP FIXING THAT ONE TOO, ALSO AT MY OWN EXPENSE. IS THERE ANY FORM OF COMPENSATION OR ASSISTANCE AVAILABLE HERE THAT I MAY HAVE MISSED? MY DEALER HAS OFFERED NO HELP AND FORD CARE IS WORTHLESS. I'D HATE TO SAY IT BUT IF I END UP PAYING FOR THIS OUT OF POCKET, MY NEXT TRUCK WILL NOT BE A FORD. *TR