2010 Ford F-150

TL*THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE REAR DEFROSTER WAS TURNED ON AND IMMEDIATELY AFTER A LOUD ABNORMAL NOISE EMITTED FROM THE REAR PASSENGER SIDE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGERS SIDE WINDOW HAD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE REAR DEFROSTER DUE TO THE TYPE OF FACTORY GLASS IT WAS MADE OF. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

AFTER NOTICING THE INSIDE OF MY TRUCK WINDOWS STEAMING UP, I FELT AROUND AND FOUND THE BACK SEATS AND FLOOR WERE SOAKED. IT HAD BEEN RAINING HARD FOR SEVERAL DAYS AND IT TURNED OUT THE 3RD BRAKE/CARGO LIGHT ASSEMBLY FOR THE CARGO BED WAS FULL OF WATER AND HAD ALLOWED WATER TO INSIDE OF THE CABIN.THE CEILING LINER, SEATS AND CARPET WERE SOAKED. I HAVE DUCK-TAPED IT FOR NOW, BUT WILL HAVE TO REPLACE THE ASSEMBLY. THE LIGHT BULBS HAD NEVER BEEN CHANGED. FORD IS SAYING IT'S NOT THEIR FAULT BUT WITH THE AMOUNT OF COMPLAINTS ON THE NET, IT CERTAINLY ISN'T THE CUSTOMER'S FAULT. STEP UP FORD AND DO WHAT YOU SHOULD BE DOING; MAKE A RECALL ON THIS PART AND FIX IT. WE SPEND ALOT OF MONEY FOR YOUR PRODUCT; STAND BEHIND IT. THERE WAS A TIME WHEN FORD MEANT QUALITY, BUT IT SURE SEEMS LIKE IT DOESN'T ANY MORE. *JS

WHEN DRIVING HOME I HEARD A LOUD POPPING SOUND, AS IF A ROCK HAD CHIPPED MY WINDSHIELD. I PULLED OVER AND FOUND NO DAMAGE ON THE FRONT WINDSHIELD BUT NOTICED MY REAR WINDOW HAD SHATTERED ON THE PASSENGER SIDE. NOTHING HIT THE WINDOW IT JUST SHATTERED. I TOOK IT IN TO A FORD DEALER THE NEXT DAY AND THEY TOLD ME THE REPAIR WOULD BE ROUGHLY $700. THEY DIDN'T KNOW WHAT CAUSED IT AND COULD OFFER NO EXPLANATION. LATER I LOOKED AT THE FORUMS AND FOUND THIS TO BE A COMMON ISSUE. IF THIS IS SO COMMON, WHY DOES FORD NOT COVER THE COSTS OF REPAIR? I AM HAPPY MY CHILDREN WERE NOT IN THE BACK SEAT WHEN THIS HAPPENED. *TR

AFTER TURNING ON REAR DEFROSTER ON A 15 DEGREE DAY I HEARD SOME ELECTRICAL SNAPPING AND POPPING SOUNDS. I TURNED OFF THE REAR DEFROSTER FOR A FEW MINUTES THEN BACK ON AGAIN. NOT LONG AFTER THAT I HEARD A VERY LOUD BANG WHICH WAS MY RIGHT SIDE REAR WINDOW SHATTERING. IT STAYED IN PLACE BUT WAS COMPLETELY SPIDER WEBBED WITH A FEW SMALL MISSING PIECES. *TR

DRIVER HEATED SEAT FUNCTION WAS ON WHILE DRIVING, SUDDENLY THERE WAS A VERY HOT SPOT FELT UNDER DRIVER'S LEFT LEG, THEN HEATED SEAT FUNCTION THEN WENT OFF. FURTHER ATTEMPTS TO OPERATE THE HEATED SEAT FUNCTION RESULTED IN A TEMPORARY ILLUMINATION OF THE DRIVER HEATED SEAT INDICATOR, FOLLOWED BY AN EXTINGUISHING OF SAME INDICATOR AFTER ABOUT 1 SECOND. THE VEHICLE IN QUESTION IS NO LONGER ELIGIBLE FOR COVERAGE UNDER THE 3/36,000 BUMPER TO BUMPER PORTION OF THE FORD 2010 NEW VEHICLE LIMITED WARRANTY; THEREFORE, THE VEHICLE OWNER ELECTED TO PERFORM HIS OWN INVESTIGATION INTO THE PROBLEM. THE OWNER DISMANTLED THE DRIVER SEAT AND FOUND BURNT COMPONENTS IN THE VICINITY OF A FAILED WIRE THAT WAS PART OF THE SEAT HEATER SUBSYSTEM, ALL OF THIS UNDER THE SEAT COVER IN AN AREA THAT WOULD HAVE BEEN UNDERNEATH THE LEFT LEG OF THE DRIVER. THE FAILURE WAS IDENTIFIED AS A BURNT/CHARRED WIRE THAT OPENED THE CIRCUIT OF THE HEATED SEAT FUNCTION. PHOTOS OF THE DISMANTLED SEAT SHOWING THE BURNT/CHARRED COMPONENTS ARE AVAILABLE AT: HTTP://WWW.F150FORUM.COM/F38/2010-DRIVER-BUCKET-SEAT-HEAT-REPAIR-286693/. OTHER POSTINGS AT WWW.F150FORUM.COM SUGGEST THAT THIS PROBLEM IS NOT NECESSARILY AN ISOLATED INCIDENT. THE VEHICLE OWNER SUBSEQUENTLY AFFECTED HIS OWN REPAIR TO THE HEATED SEAT SUBSYSTEM, RETURNING THE SUBSYSTEM TO FULL FUNCTIONALITY. THE VEHICLE OWNER IS CONCERNED THAT AN AS-ASSEMBLED-BY-THE-MANUFACTURER SUBSYSTEM FAILURE OF THIS TYPE HAS THE POTENTIAL TO INDUCE A CONDITION OF THERMAL RUNAWAY WHICH COULD POTENTIALLY LEAD TO A VEHICLE FIRE. THE VEHICLE OWNER HAS YET TO INFORM THE FORD MOTOR COMPANY OF THIS INCIDENT AT THE TIME OF THIS WRITING ON 24-JAN-2015. *TR

TL*THE CONTACT OWNS A 2010 FORD F 150. THE CONTACT STATED WHILE STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AS IF THE VEHICLE WAS ACCELERATING RAPIDLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.