2025 Ford F-150 Hybrid

I want to include an important detail about the accident involving my 2025 Ford F-150 (VIN: [XXX] ). Immediately before the collision, I experienced a sudden change in braking. The brake pedal became very hard, and the vehicle did not slow as expected even with increased pressure on the pedal. This condition lasted for a few seconds and significantly reduced my ability to stop. The auto braking feature also did not activate. There were no clear warning indicators at the time, and the event happened very quickly. Based on how the vehicle responded, it felt like a loss of brake assist. My vehicle collided with a semi truck, totalling the front end. I was very lucky to walk away alive. Thankfully airbags and my seat belt saved me. I am reporting this as part of the incident record in case it is relevant to the cause of the accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Lower steering intermediate shaft bolt loose or missing Recall incomplete Front brake hose jounce bracket repair Recall incomplete 3.5L engine cup plug inspection Recall incomplete Connecting rod inspection Recall incomplete Transmission main control valve body replacement Please add to the list of RECALLS incomplete from Campaign 25S19/25V164. As Front brake hose jounce bracket repair Recall being incomplete is a IMMEDIATE concern for reporting to ANY driver on the highway and roadway in transit. Please report for incomplete BRAKING issue fixed, as is is detrimental on highway traffic at HIGH MPH.

While driving roughly 30-40mph, there was complete loss of brakes. complete soft pedal to the floor with no brake function. ABS and Brake lights flash on dash board, parking brake malfunction warning. No prior warnings, issues, messages indicating need for brake service. My wife and kids were in the car and were lucky to be on a street where we were able to coast to a stop. Any busy street or highway driving could have been sever accident/potential loss of life incident. The dealer said they have never seen this issue before and said they went through a bunch of control modules and simply reset and made software updates. I never received a confirmed "root cause". Dealer made above mentioned software updates and drove the car for 50 miles, claim the issue/service is complete and we need to take the car. No root cause, no confirmed component failure, etc. We do not feel safe taking delivery of the car. We have requested a Ford field service technician/engineer inspect the vehicle with no luck. we have started buy back/replacement process with Ford, no decision made - tells us we are subject to lemon law as if this is a "creature comfort" issue and that we need to take the car back.

While driving, a vehicle began stopping in front of me. I attempted to stop, however my braking power seemed heavily reduced. Eventually the emergency automatic braking kicked in and engaged my emergency brake. I barely stopped in time. Simultaneously, several warning lights appeared on my dash including ABS, traction control, hill assist, and check engine. Immediately after the incident, my brake pedal felt loose. Braking power was severely diminished and delayed. Stopping while going a mere 5 mph would take about 10 yards. It was extremely dangerous and scary to operate - even to pull into the nearest safe parking lot. Upon restarting my vehicle twice, the lights went off except for the check engine light and my braking power returned.