2025 Ford F-150 Hybrid

Vehicle: 2025 Ford F-150 (VIN and mileage available upon request) Component: Rearview/backup camera display, Accessory Protocol Interface Module (APIM) / SYNC infotainment system (Sync 4 version 25211 revision 1966-same CCPU ver./VMCU version:6.1.42.2) Summary of Problem: The rearview camera display intermittently shows a distorted, glitched, or corrupted image when the vehicle is shifted into Reverse. The fault is not consistent or reproducible on demand, it occurs unpredictably across different drive cycles, which makes it difficult to document with video or photo evidence at the time it occurs. When the fault is present, the driver does not have a reliable rear-view image, reducing visibility and situational awareness while backing up. I checked my VIN against Ford's and NHTSA's recall databases and found no open recall covering this specific vehicle for this issue. However, Ford has issued multiple prior recalls (including NHTSA 25V315 / Ford 25S49) for related APIM software defects causing rear camera freezing, blanking, or display corruption on other model years and vehicle lines. This suggests the underlying APIM/software issue may not be fully resolved across all affected builds, including 2025 model year trucks not currently covered. Safety Concern: Because the failure is intermittent and unpredictable, the driver cannot anticipate when the rear camera will be unreliable, which itself is a safety hazard distinct from a consistent failure that could at least be planned around. This creates a risk of collision with pedestrians, vehicles, or objects behind the truck during reversing, particularly since the rear camera is often relied on as a primary means of rear visibility. Additional Notes: I am in the process of documenting occurrences and requesting APIM diagnostic logs from Ford/dealer service to establish a pattern, given the intermittent nature of the fault.

**2025 Ford F-150 – Repeated Wiring Harness Damage** I am reporting two separate incidents involving a 2025 Ford F-150 that resulted in significant damage to vehicle wiring harnesses and required replacement of major wiring components. On March 4, 2026, the vehicle sustained wiring damage during a dog-related incident. The vehicle was inspected by a Ford dealership, which determined that a major rear wiring harness required replacement. The repair cost approximately $2,054. The affected wiring was associated with the rear-axle/rear electrical system. In August 2026, a second, separate dog-related incident again resulted in extensive wiring damage. Ford ordered multiple wiring components to repair the vehicle, including RL3Z-13A409-F, RL3Z-14A411-B, TL3Z-13A576-AFA, and TL3Z-15K857-A. These components include major wiring assemblies and wiring associated with the ABS/wheel-speed sensing system. My concern is not simply the damage caused by the incidents, but the apparent vulnerability and accessibility of critical wiring on the vehicle. Two separate incidents within approximately five months resulted in substantial wiring damage and replacement of multiple harnesses and electrical components. Damage to wiring associated with braking, ABS/wheel-speed sensing, lighting, or other vehicle systems could potentially cause loss or malfunction of safety-related functions. I am requesting that NHTSA document and review these incidents to determine whether the routing, shielding, protection, or accessibility of wiring harnesses on the 2025 Ford F-150 presents a potential safety defect or broader safety-related trend.

The first indication of a problem was a red "SERVICE CHARGING SYSTEM NOW" message at 121 total vehicle miles and continued to be intermittent. The vehicle was returned to the selling Ford dealership the next day. After a day in the service department, they were unable to duplicate the problem. This same message reappeared sporadically, but did not seem to affect the safe operation of the vehicle. At approximately 1460 miles the red "SERVICE CHARGING SYSTEM NOW" and many other messages appeared while I was on an interstate traveling at 70mph. As I started maneuvering for the nearest exit, the steering would not respond without using EXCESSIVE force, creating a dangerous, unsafe situation. I managed to safely exit the highway and park the vehicle. It would not reset or operate normally. The vehicle was subsequently towed to a Ford dealer. After 3 weeks of troubleshooting, they replaced the main AGM 12V battery (Part Number BAGM 94RH7 800) and the DCDC Converter (Part Number ML3Z 14G649 F). These components may be available from Astro Ford in Biloxi, MS for inspection.