2008 Ford Explorer

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION WAS BEGINNING TO SLIP AND WOULD HESITATE WHEN TRYING TO ACCELERATE. THE DIFFERENTIAL UNIT WAS REPLACED ONCE AND WAS CURRENTLY BEING REPLACED A SECOND TIME. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURED DEFECT. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 90,000.

OUR FORD EXPLORER BOUGHT NEW IN 2008 WHICH IS STILL ON WARRANTY ( HAS 22500 EST. MILES ) DRIVER'S SIDE SEAT RETRACTS AND DOME LIGHT COMES ON WHILE DRIVING DOWN THE ROAD AS IF IT HAD A MIND OF ITS OWN , MAKING IT DIFFICULT TO SEE IF DRIVING AT NIGHT AND MY WIFE CAN'T REACH BRAKE OR GAS PEDAL CAUSING A LOT OF UNDO STRESS ON HER AND HER PASSENGERS. WE HAVE HAD THE CAR TAKEN TO THE ORIGINAL DEALERSHIP AND THEY CANNOT FIND OUT WHAT'S WRONG. THIS WILL BE THE THIRD TIME TAKING THE CAR BACK TO DEALERSHIP FOR THEM TO TRY TO REPAIR. THIS PROBLEM HAS HAPPENED TO OTHER GUEST DRIVERS OF OUR VEHICLE. IT IS DEFINITELY A SAFETY ISSUE AND I FEEL SOME ACTION OUGHT TO BE TAKEN TO CORRECT THIS BEFORE WE ACCIDENTALLY HURT SOMEONE. DEALERSHIP IS CLAREMONT FORD, LINCOLN, MERCURY NEW HAMPSHIRE HAS A LEMON LAW 3 STRIKES YOUR OUT. *TR

TL*THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THE ICE AND SNOW FREEZE THE DOORS AND FRAMES ON HIS VEHICLE AND HE CANNOT OPEN THEM. THE VEHICLE WAS TAKEN TO THE DEALER TWICE; HOWEVER, THEY STATED THAT THERE WAS NO FIX FOR THE PROBLEM. THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS NOW 20,000. UPDATED 03/24/10 *BF UPDATED 07/27/10*JB

TL*THE CONTACT OWNS A 2008 FORD EXPLORER XLT. THE CONTACT STATED THAT THE INTERIOR LIGHTS WOULD ILLUMINATE AT ANY GIVEN TIME WHILE HE WAS DRIVING APPROXIMATE SPEEDS RANGING FROM 5 TO 45 MPH AND WOULD GRADUALLY TURN OFF. HE TOOK THE VEHICLE TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. HE CONTACTED THE MANUFACTURER AND WAS TOLD THAT HIS VEHICLE WAS OUTSIDE THE WARRANTY AND THAT THEY COULD NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000. THE FAILURE MILEAGE WAS APPROXIMATELY 36,900.

VEHICLE STABILITY CONTROL COMES ON FOR NO REASON AND LOSS OF BRAKING IS EXPERIENCED AT THE SAME TIME. THIS NEARLY CAUSED A SERIOUS ACCIDENT AS I WAS APPROACHING AN INTERSECTION, WHICH I HAD TO DRIVE THROUGH FORCING OTHER DRIVERS TO SLAM ON THEIR BRAKES TO AVOID HITTING ME. THE ISSUE NEVER REAPPEARED DURING THIS DRIVE AND ONLY OCCURS RANDOMLY. *TR

TL*THE CONTACT RENTED A 2008 FORD EXPLORER FROM AN AUTHORIZED DEALER. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT PROCEEDED TO PARK THE VEHICLE IN A HOTEL PARKING LOT. THE GEAR SHIFTER WAS IN THE REVERSE POSITION WHEN THERE WAS AN UNEXPECTED AND DRASTIC ACCELERATION. IMMEDIATELY, PRESSURE WAS APPLIED TO THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN. THE WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CRASHED INSIDE OF A HOTEL ROOM. THE CONTACT CRASHED INTO A TRUCK IN ORDER TO AVOID CRASHING INTO THE HOTEL OFFICE AND PEDESTRIANS. THE TRUCK THEN CRASHED INTO TWO OTHER VEHICLES. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A MILD WHIPLASH, INJURIES TO THE NECK, A FRACTURED TOE, AND A MILD CONCUSSION. THE VEHICLE WAS COMPLETELY DESTROYED AND WAS TOWED TO A COLLISION CENTER. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE AND A POLICE AND INCIDENT REPORT WERE FILED. THE INSURANCE COMPANY WAS NOTIFIED. THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE OTHER VEHICLES WERE DAMAGED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

WE HAVE HAD TRANSMISSION PROBLEMS FROM THE START WITH THIS 2008 EXPLORER. WHEN SLOWING TO MAKE A TURN THE TRANSMISSION GETS HUNG BETWEEN GEARS, THEN THE ENGINE REVS UP, THEN THE TRANSMISSION WILL DROP INTO GEAR WITH NECK SNAPPING RESULT, LUNGING FORWARD QUICKLY. I'M AFRAID THAT THIS COULD CAUSE MY WIFE TO LOOSE CONTROL OF THE VEHICLE. ALSO THE LOCKING TORQUE CONVERTER DISENGAGES CONSTANTLY AT HIGHWAY SPEEDS, THEN RE-ENGAGES, THEN DISENGAGES. I WAS FINALLY ABLE TO GET A FORD ENGINEER NAMED DERRICK TO CHECK THE VEHICLE, BUT HE REFUSES TO ACKNOWLEDGE THE PROBLEM. ALL HE WANTS TO TALK ABOUT IS HOW SMOOTH THE VEHICLE RIDES ON THE HIGHWAY, JUST A LOT OF DOUBLE TALK TO DIVERT ATTENTION AWAY FROM THE PROBLEM. IT IS A CONSTANT PROBLEM, VERIFIED BY DAVID LAUGHLIN OF FORD MOTOR COMPANY, PAUL SANFORD OF COURTESY FORD, AND DAVE ADAMS OF COURTESY FORD. *TR

I PURCHASED MY 2008 EDDIE BAUER EXPLORER ON AUGUST 16, 2008. IT WAS BROUGHT TO THE DEALER FOR SERVICE ON AUGUST 21ST, FOR A NOISE IN THE DIFFERENTIAL OR TRANSMISSION AS IT HAD A CLANGING NOISE WHEN STARTING AND DID NOT SHIFT PROPERLY. THEY RECOMMENDED TO WAIT FOR 300-500 MILES. ON SEPT. 17, IT WAS BROUGHT IN AGAIN AND THEY REPLACE THE DRIVE SHAFT ASSEMBLY ON THE 19TH. THE PROBLEM CONTINUED. IT WAS BROUGHT IN ON OCT. 23 AND I WAS TOLD TO WAIT FOR A REP FROM FORD. ON DEC. 4TH, A FORD REP SAID THE CLANGING NOISE WAS "NORMAL." I ASKED TO SPEAK TO THE REP, BUT WAS NOT ABLE TO...HE DID NOT CALL. ON DED. 9TH ANOTHER REP CAME, BUT DID NOT SPEAK TO ME AND NOTHING WAS DONE. I FILED THE PAPERS UNDER THE LEMON LAW ON DECEMBER 16 AND A FORD REP LOOKED AT THE CAR ON JAN. 15, 2009. I WAS TOLD AT 1 PM THEY WERE LOOKING INTO REPLACING THE TRANSMISSION, AS THERE WAS A PROBLEM, BUT AT 4 PM THE SAME DAY, RECEIVED A PHONE CALL STATING THAT THE REP, DEEMED IT "WITHIN FORD SPECS." THE PROBLEM STILL EXITS AND IT WAS A LOT OF MONEY SPENT ON A CAR THAT DOES NOT FUNCTION PROPERLY. I CONTACTED FORD AGAIN VIA A LETTER ATTACHED TO THEIR SURVEY ON MARCH 10, BUT HAVE NOT RECEIVED A RESPONSE. ONE OF THE SERVICE MANAGERS CONFIDED TO US THAT 3 OTHER EXACT PROBLEMS OCCURRED WITH THE SAME MAKE/MODEL. IT SEEMS FORD MAY BE HESITANT TO FIX THIS AS IT MAY RESULT IN A RECALL. WE DO NOT ADVOCATE A MAJOR RECALL; WE JUST WOULD LIKE OUR CAR FIXED. IT CONTINUES TO CLANK AND DOES NOT SHIFT PROPERLY. *TR