2008 Ford Explorer

DRIVER & PASSENGER MIRROR LIDS ON SUN VISORS HAVE BROKEN APART. IT IS CLEAR THAT THE PLASTIC USED WAS OF INFERIOR QUALITY. AFTER READING MANY ONLINE POSTS I CAN SEE I AM NOT THE ONLY ONE WITH THIS PROBLEM. LIDS BREAK OFF, MIRROR LIGHT STAYS ON AND: 1) RUNS BATTERY DOWN OR 2) POTENTIALLY CAUSES FIRE DUE TO OVERHEATING OF MATERIALS. *TR

TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT SLID BACKWARD WHILE DRIVING 2 MPH OVER A ROAD BUMP. THE CONTACT ALSO STATED THAT THE SEAT SLID BACKWARD ON A SEPARATE OCCASION UPON STARTING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 74,523. UPDATED 12/16/11*LJ

TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SEIZE WHILE DRIVING AT VARIOUS SPEEDS ABOVE 5 MPH. THE VEHICLE WOULD BE SHUT OFF AFTER THE FAILURE AND UPON RESTART, THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE SEAT WOULD MOVE FORWARD OR BACKWARDS WHILE THE VEHICLE WAS IN MOTION AND HIS KNEE WOULD TOUCH THE IGNITION SWITCH. IN MARCH 2008, THE DEALER REPAIRED THE IGNITION SWITCH AND ASSURED THE CONTACT THAT THIS WOULD CORRECT THE FAILURE; HOWEVER, THE SEAT CONTINUED TO MOVE WHEN THE IGNITION SWITCH WAS TOUCHED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 67,524. THE APPROXIMATE FAILURE MILEAGE WAS 100. ... UPDATED 09/15/11 *BF UPDATED 09/21/11

MY ENGINE LIGHT CAME ON AND I WAS UNABLE TO PUT GAS IN THE VEHICLE. I TOOK IT TO 3 LOCAL MECHANICS AND ALL 3 CONCURRED THAT DUE TO THE DESIGN OF THE GAS TANK VENT HOSE (WATER FROM THE ROAD) HAS ENDED UP IN THE GAS. THIS IN TURN CONTAMINATED THE GAS CANISTER AND GAS VENT VALVE. TO FIX THE PROBLEM THEY WILL BE REPLACING THE VENT HOSE, GAS VENT VALVE AND CANISTER. THIS IS INFORMATION WAS OBTAINED THROUGH RUNNING 3 DIFFERENT DIAGNOSTICS AND RECEIVING THE SERVICE BULLETIN (TSB 07-25-3). I CONTACTED FORD AND THEY STATED THERE IS A SERVICE BULLETIN ON THIS ISSUE BUT THEY WILL NOT HELP WITH THE REPAIRS SINCE MY WARRANTY IS OUT. THIS IS A KNOWN DEFECTIVE PART THAT THEY COULD HAVE REPLACED WHEN BEING NOTIFIED OF THE DEFECT AND IT WOULD HAVE PREVENTED THE WATER GETTING INTO THE VENT VALVE AND CANISTER CAUSING THIS EXPENSIVE REPAIR. I WILL BE GOING WITH THE CHEAPEST REPAIR WHICH IS $609.00 AND TO THE AVERAGE WORKING PERSON THIS IS A BIG EXPENSE FOR SOMETHING THAT COULD HAVE BEEN PREVENTED. I BELIEVE FORD SHOULD BE MADE TO REPAIR THIS ISSUE HAS BEEN REPORTED BY CONSUMERS AND THEIR POORLY DESIGNED PART CAUSED THE PROBLEM NOT THE CONSUMERS. THANK YOU FOR INVESTIGATING MY COMPLAINT. *TR

TL*THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND THE VEHICLE SUDDENLY STALLED. NO WARNING LIGHTS APPEARED ON THE INSTRUMENTAL PANEL PRIOR TO THE STALL. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO A INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE ALTERNATOR HAD FAILED. THE VEHICLE WAS REPAIRED FOR THE ALTERNATOR. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

WE HAVE A 2008 EDDIE BAUER FORD EXPLORER THAT WE PURCHASED FROM THE DEALERSHIP IN 2008. EARLIER THIS YEAR WHEN WE WENT OVER A BUMP, THE ELECTRONIC DRIVERS SEAT MOVED BACK AND THE INTERIOR LIGHTS TURNED ON. IT TOOK A MOMENT FOR THE LIGHTS TO TURN OFF, BUT THE SEATS DID NOT MOVE BACK IN TO PLACE. I MENTIONED IT TO THE DEALERSHIP DURING AN OIL CHANGE AND THEY COULDN'T REPLICATE THE PROBLEM. NOW THE PROBLEM IS SO FREQUENT THAT IT HAPPENS SEVERAL TIMES WHILE DRIVING, EVEN ON THE HIGHWAY. IT DOES NOT MATTER IF THERE ARE BUMPS OR NOT. AT NIGHT IT IS VERY DANGEROUS BECAUSE THE INTERIOR LIGHT IMPAIRS YOUR VISION UNTIL YOUR EYES ADJUST. I CALLED THE MANUFACTURER WHO TOLD ME THAT SINCE MY CAR IS OUT OF WARRANTY NOW WE WOULD HAVE TO PAY TO FIX IT, IF THEY CAN ISOLATE THE PROBLEM. I BELIEVE THAT THIS PROBLEM CAN SERIOUSLY ENDANGER OTHER'S LIVES. I AM LUCKY BECAUSE I AM TALL, SO WHEN THE SEAT GOES BACK I CAN REACH THE PEDALS, BUT MY WIFE SOMETIMES HAS ISSUES WHEN THIS HAPPENS. WE FINALLY GOT FED UP TODAY BECAUSE IT HAPPENED 5 TIMES DURING A 20 MINUTE DRIVE DOWN THE HIGHWAY. *TR