NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
72 reportsMileage unknown · Aug 20, 2023
Service BrakesCrash
Two incidents resulting in minor collision. No injuries. Approaching traffic light applying brakes and accelerator is also engaged. I could not stop the vehicle. Repair man denied it could happen after first incident. No inspections made as far as i know. There is usually no warning lights or indicators on with this vehicle.…
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Two incidents resulting in minor collision. No injuries. Approaching traffic light applying brakes and accelerator is also engaged. I could not stop the vehicle. Repair man denied it could happen after first incident. No inspections made as far as i know. There is usually no warning lights or indicators on with this vehicle. I am terrified of this vehicle now. I have owned it for less than 2 months. I understand it was in a major (front and rear) accident in Atlanta area by a previous owner. Police report to be filed Monday morning. Both parties have Geico insurance. 1st incident at 46th and Division, Kentwood, MI doing test drive. 2nd incident at corner of Perryville and State, Rockford, IL returning to hotel.
NHTSA ODI #11539622
149,000 miles · Aug 15, 2023
EnginePower Train
The contact owns a 2014 Ford Expedition. The contact stated while driving 60 MPH, the vehicle unintendedly downshifted. The contact turned on the hazard lights and shifted into neutral(N) and coasted to the side of the roadway. The contact restarted the vehicle however, the vehicle failed to exceed 20 MPH. The failure was self-c…
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The contact owns a 2014 Ford Expedition. The contact stated while driving 60 MPH, the vehicle unintendedly downshifted. The contact turned on the hazard lights and shifted into neutral(N) and coasted to the side of the roadway. The contact restarted the vehicle however, the vehicle failed to exceed 20 MPH. The failure was self-corrected but returned intermittently. The check engine warning light illuminated, and the failure became more persistent. The contact stated that while idling, the transmission was downshifting. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the TCM and engine had failed. The mechanic had stated the TCM needed to be flushed, and the computer system needed reprogramming. The vehicle was in the process to be repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 149,000.
NHTSA ODI #11538683
Mileage unknown · Jun 6, 2023
Power TrainVehicle Speed Control
My mother in law contacted me and stated her 2014 ford expedition’s transmission felt like it was failing. I drove same the next day. As I was test driving the vehicle at approximately 60mph down a U.S. highway, I hear a “clunk” noise and then immediately the RPMs went up and the vehicle downshifted into 1st gear causing the veh…
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My mother in law contacted me and stated her 2014 ford expedition’s transmission felt like it was failing. I drove same the next day. As I was test driving the vehicle at approximately 60mph down a U.S. highway, I hear a “clunk” noise and then immediately the RPMs went up and the vehicle downshifted into 1st gear causing the vehicles’s wheel to lock up. I went sliding down the highway and luckily didn’t not collide with another vehicle. I had the vehicle scanned and same displayed PO722 output speed sensor codes. After further research, I discovered that her transmission is the same model and design as the 6R80 transmissions that were installed from 2011-2017. The 6R80 transmission lead frames were recalled for years 2011-2013 for the exact same safety issue that I encountered. For some reason Ford has done nothing for the 2014 models. This is a huge safety concern. Myself as well as my child could have been seriously hurt or worse as well as the other innocent motorists that were driving around me. Now we are forced to pay $1500 to have a safety issue fixed that in my opinion should be covered due to the safety concern as well as the fact that Ford is already aware of this lead frame issue that occurs in the previous year model. I understand that things happen and parts break but there is no excuse for a vehicle to downshift into 1st gear while traveling 60 and 70mph down the highway and nothing be done to fix the issue from the manufacturer.
NHTSA ODI #11525734
Mileage unknown · Jun 3, 2023
Electrical SystemUnknown Or OtherFire
Fire while engine on /off exactly as described in NHTSA campaign 22V648000, Ford Recall Campaign 22S56. Car destroyed damaging adjacent property. No injuries.
NHTSA ODI #11525229
Mileage unknown · May 17, 2023
Engine
My A/C went out, but began coming on and shutting off. I drove from my home to work, approximately 6 miles, and parked in the parking lot. In the parking lot, I began to smell burning and my SUV began smoking. I turned my SUV off and got out of the car. As I got out, coolant was pouring onto the pavement. When the hood was poppe…
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My A/C went out, but began coming on and shutting off. I drove from my home to work, approximately 6 miles, and parked in the parking lot. In the parking lot, I began to smell burning and my SUV began smoking. I turned my SUV off and got out of the car. As I got out, coolant was pouring onto the pavement. When the hood was popped, we noted the coolant boiling which caused the cap to pop off and the coolant to pour out. I had my vehicle towed to Coconut Point Ford to be diagnosed. I was told there was a fuse blown, the control unit and wire harness was melted and the interior blower motor needed to be replaced. Upon research, I noted the 2015-2017 blower motors were recalled for this exact reason. I thought my truck was going to catch fire. I have videos of everything as it was happening and will share if needed.
NHTSA ODI #11522426
Mileage unknown · Mar 21, 2023
Power Train
Unknown Gear shift stuck in park vehicle in town would not move
NHTSA ODI #11513046
70,000 miles · Mar 14, 2023
Power Train
The contact owns a 2014 Ford Expedition. The contact stated that while driving at various speeds, the vehicle intermittently downshifted with several unknown warning lights illuminated. The contact restarted the vehicle before resuming normal driving. The contact took the vehicle to a dealer and was informed that there were no r…
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The contact owns a 2014 Ford Expedition. The contact stated that while driving at various speeds, the vehicle intermittently downshifted with several unknown warning lights illuminated. The contact restarted the vehicle before resuming normal driving. The contact took the vehicle to a dealer and was informed that there were no recalls on the VIN. The manufacturer was contacted and referred him to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 70,000.
NHTSA ODI #11511846
140,000 miles · Feb 13, 2023
Power Train
The contact owns a 2014 Ford Expedition. The contact stated while driving at various speeds, the vehicle suddenly decelerated, with the tachometer at zero. The service engine warning light was illuminated. After restarting the vehicle, the failure was self-corrected. The cause of the failure was not yet determined. The manufactu…
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The contact owns a 2014 Ford Expedition. The contact stated while driving at various speeds, the vehicle suddenly decelerated, with the tachometer at zero. The service engine warning light was illuminated. After restarting the vehicle, the failure was self-corrected. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the Extended Warranty coverage involving the transmission leadframe repair. The contact indicated that the vehicle had experienced the same failure listed in the recall. The local dealer was not contacted. The failure mileage was 140,000.
NHTSA ODI #11507044
Mileage unknown · Jan 3, 2023
Power Train
Wednesday December 28th, 2022. Vehicle gave a short ding while stopped at a traffic light. Dashboard vacillated back and forth between low tire pressure, and empty gas tank. Vehicle was holding half a tank of gas. Upon take off from traffic light speedometer stopped working. Drove 20 miles home and turned off vehicle. Husband to…
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Wednesday December 28th, 2022. Vehicle gave a short ding while stopped at a traffic light. Dashboard vacillated back and forth between low tire pressure, and empty gas tank. Vehicle was holding half a tank of gas. Upon take off from traffic light speedometer stopped working. Drove 20 miles home and turned off vehicle. Husband took for check drive, everything was working. Friday December 30, 2022 while traveling 65 miles an hour on the freeway, vehicle made a fleeting strange noise coming from the dash. Vehicle involuntarily downshifted to first gear causing vehicle to skid down the highway, tires smoking, out of control. Husband was able to come to a stop at the side of the highway without harming us or anyone else on the road. Engine was revving as if someone was pushing on the gas pedal. Engine was quickly turned off. Eventually vehicle was restarted and showed no signs of what had happened a few minutes before. Made it home without incident on side roads traveling at a low speed. Without the excellent driving skills of my husband, we would have lost control and crashed. At a busier hour multiple vehicles would have plowed into the back of us injuring or killing many. We were both traumatized by the takeover of our vehicle. And yes, the incident could have very well been a detriment to our lives and the lives of others on the road. Vehicle has been parked. Husband visited local Ford dealership explaining what happened. Representative was very well aware of the situation my husband described. He said it has to do with the power train control module. Parts are not available and will not be for months. These parts have been recalled by Ford up to 2013. Ford will not replace part or reset powertrain on our vehicle which is 2014. Quote to fix our vehicle is 3,000.00 dollars and possibly more depending on what the lock down did to our engine and transmission. On top of that it could be months before they can have to parts to fix it. Vehicle is unsafe.
NHTSA ODI #11500012
Mileage unknown · Dec 23, 2022
Seat Belts
Both my third row seat belts, driver and passenger side, have come unstitched. Luckily we were not needing them, my son was buckling up at the time of failure. I have an extended warranty on the car from Ford and was told they cover the second row seat belts but not the third row.
NHTSA ODI #11498714