NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
118 reports75,000 miles · Mar 23, 2017
Structure
I JUST BOUGHT THIS VEHICLE USED. THE PAINT ON THE TAILGATE OF MY TRUCK HAS BUBBLED UP IN SEVERAL LOCATIONS AND STARTED TO PEEL. AFTER TALKING TO THE LOCAL DEALERSHIP AND THE MANUFACTURER, THEY STATED THAT IT'S A COSMETIC PROBLEM, NOT COVERED BY THE CORROSION WARRANTY. AFTER MUCH RESEARCH, I HAVE REALIZED THAT THIS IS A VERY C…
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I JUST BOUGHT THIS VEHICLE USED. THE PAINT ON THE TAILGATE OF MY TRUCK HAS BUBBLED UP IN SEVERAL LOCATIONS AND STARTED TO PEEL. AFTER TALKING TO THE LOCAL DEALERSHIP AND THE MANUFACTURER, THEY STATED THAT IT'S A COSMETIC PROBLEM, NOT COVERED BY THE CORROSION WARRANTY. AFTER MUCH RESEARCH, I HAVE REALIZED THAT THIS IS A VERY COMMON PROBLEM. I OWNED A SIMILAR MAKE AND MODEL THAT WAS 9 YEARS OLDER AND THOUGHT IT WAS A LIMITED ISSUE. UNFORTUNATELY, THE MANUFACTURER KNOWS THEY HAVE AN ISSUE, BUT REFUSE TO COVER IT. THE BODY SHOP I CONTACTED RECOMMENDED FOLLOWING UP ON THIS BECAUSE IT'S A VERY COMMON PROBLEM DUE TO PAINT NOT BEING APPLIED TO THE ALUMINUM CORRECTLY DURING PRODUCTION.
NHTSA ODI #10968225
93,000 miles · Feb 18, 2017
Engine
THE 2012 EXPEDITION HAS PRIOR RECALLS FOR TRANSMISSION ISSUES. I PURCHASED MINE 3 MONTHS AGO AND AM NOW BEING TOLD I WILL HAVE TO HAVE THE ENTIRE TRANSMISSION REPLACED TO THE TUNE OF $6,000 BUT YET MY VIN# IS NOT PART OF THE RECALL LIST.
NHTSA ODI #10955416
76,000 miles · Jan 24, 2017
EnginePower Train
WHILE DRIVING ESPECIALLY ON THE HIGHWAY THERE IS A DOWNSHIFT IN THE GEARS AND THE INSTRUMENT PANEL GOES BLANK I THEN PULL OVER TO THE SIDE OF THE HIGHWAY TURN OF THE ENGINE AND THEN START UP AGAIN AND EVERY THING IS BACK TO NORMAL. ON 1/22/17 IT WAS REALLY BAD AS THE SAME HAPPENED AND I TRIED TO PICK UP SPEED BUT NOTHING HAPPEN…
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WHILE DRIVING ESPECIALLY ON THE HIGHWAY THERE IS A DOWNSHIFT IN THE GEARS AND THE INSTRUMENT PANEL GOES BLANK I THEN PULL OVER TO THE SIDE OF THE HIGHWAY TURN OF THE ENGINE AND THEN START UP AGAIN AND EVERY THING IS BACK TO NORMAL. ON 1/22/17 IT WAS REALLY BAD AS THE SAME HAPPENED AND I TRIED TO PICK UP SPEED BUT NOTHING HAPPENED I HAD TO PUT ON MY FLASHERS AND EASY OVER TO THE EMBANKMENT. ON 10/05/16 I TOOK THE VEHICLE BACK FOR POWER TRAIN CONTROL MODULE TO THE DEALERSHIP BUT AS FAR AS I AM CONCERNED THE PROBLEM STILL EXIST. AS A MATTER OF FACT THIS HAS HAPPENED QUITE A FEW TIMES SINCE OCTOBER. *TR
NHTSA ODI #10947431
64,500 miles · Nov 20, 2016
Engine
WHILE DRIVING MY 2012 EXPEDITION 45 - 60 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING AND STALLED MORE THAN ONCE AND JERKED REPEATEDLY. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP TWICE FOR THE SAME OCCURENCE LISTED ON THE RECALL NOTIFICATION. THE DEALER CLAIMS THEY "FIXED" THE PROBLEM BY INSTALLING THE NEW SOFTWARE AGAIN. THE …
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WHILE DRIVING MY 2012 EXPEDITION 45 - 60 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING AND STALLED MORE THAN ONCE AND JERKED REPEATEDLY. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP TWICE FOR THE SAME OCCURENCE LISTED ON THE RECALL NOTIFICATION. THE DEALER CLAIMS THEY "FIXED" THE PROBLEM BY INSTALLING THE NEW SOFTWARE AGAIN. THE ISSUE OCCURED AGAIN WHILE DRIVING HOME WITH MY FAMILY IN THE VEHICLE ON THE HIGHWAY WHERE THE ACCELERATION DROPPED DOWN TO FIRST AND THE REAR TIRE LOCKED UP. WE ALL THOUGHT WE WERE ABOUT TO DIE WITH THE TRAFFIC COMING BEHIND US. FORD NEEDS TO RESOLVE THIS ISSUE AND I HAVE NEVER EXPERIENCED SOMETHING SO DANGEROUS BEFORE. FORD MUST BE HELD ACCOUNTABLE FOR THIS DEFECT AND FIX THE ISSUE AS PEOPLE HAVE INVESTED IN PURCHASING THIER BRAND. I PRAY NO ONE GETS INJURED FROM THIS MALFUCTION AND DEFECT ON THESE VEHICLES.
NHTSA ODI #10927102
10 miles · Nov 7, 2016
Power TrainUnknown Or Other
WHILE DRIVING WITH MY FOUR CHILDREN THE VEHICLE WILL DOWN SHIFT ALL OF A SUDDEN WHILE TRAVELING DOWN THE FREEWAY. BROUGHT IT TO THE DEALERSHIP AND WAS TOLD IT WAS NOT UNDER WARRANTY THEY SAID TO CALL THE FORD 1-800 #. CALLED 1-800 # AND WAS TOLD THAT IT WAS NOT ON THE RECALL YET. SO I AM EXPECTED TO PAY FOR A REPAIR WHICH COU…
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WHILE DRIVING WITH MY FOUR CHILDREN THE VEHICLE WILL DOWN SHIFT ALL OF A SUDDEN WHILE TRAVELING DOWN THE FREEWAY. BROUGHT IT TO THE DEALERSHIP AND WAS TOLD IT WAS NOT UNDER WARRANTY THEY SAID TO CALL THE FORD 1-800 #. CALLED 1-800 # AND WAS TOLD THAT IT WAS NOT ON THE RECALL YET. SO I AM EXPECTED TO PAY FOR A REPAIR WHICH COULD BE PLACED ON A RECALL LIST. THE DIAGNOSIS WAS THE LEAD FRAME AND THE SAME ISSUES AS THE RECALL.
NHTSA ODI #10924607
76,024 miles · Oct 10, 2016
Power TrainVehicle Speed Control
WHEN DRIVING THE CAR IN MOTION AT SPEEDS OVER 40 MPH THE BREAKS WOULD LOCK UP AND THE CAR WOULD COME TO A COMPLETE STOP
NHTSA ODI #10915096
69,000 miles · Aug 10, 2016
Power Train
I WAS DRIVING ABOUT 40 MPH, AND THE VEHICLE ON THE VEHICLE APPEARED TO HAVE A SUDDEN DOWNSHIFT. THE CARD DRASTICALLY REDUCE SPEED VERY QUICKLY AND REMAINED IN A LOW GEAR ALTHOUGH IT SAID IT WAS IN DRIVE. THE DESCRIPTION OF WHAT HAPPENED MATCHES RECALL 16S19, HOWEVER, THEY SAID MY SPECIFIC VEHICLE WAS NOT AVAILABLE FOR THAT REC…
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I WAS DRIVING ABOUT 40 MPH, AND THE VEHICLE ON THE VEHICLE APPEARED TO HAVE A SUDDEN DOWNSHIFT. THE CARD DRASTICALLY REDUCE SPEED VERY QUICKLY AND REMAINED IN A LOW GEAR ALTHOUGH IT SAID IT WAS IN DRIVE. THE DESCRIPTION OF WHAT HAPPENED MATCHES RECALL 16S19, HOWEVER, THEY SAID MY SPECIFIC VEHICLE WAS NOT AVAILABLE FOR THAT RECALL. SAME YEAR AND VERY SIMILAR ISSUE.
NHTSA ODI #10894684
Mileage unknown · Aug 8, 2016
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING AND STALLED MORE THAN ONCE. THE CONTACT HAD TO QUICKLY COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSIS THE FA…
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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING AND STALLED MORE THAN ONCE. THE CONTACT HAD TO QUICKLY COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSIS THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10894022
67,000 miles · Aug 8, 2016
Power TrainVehicle Speed Control
VEHICLE DOWNSHIFTS ABRUPTLY WHILE BEING DRIVEN AT APPROXIMATELY 55 TO 60 MILES PER HOUR. VERY DANGEROUS, IT CAN CAUSE AN ACCIDENT. SOME VEHICLES WERE RECALLED BUT FORD SAYS MY VIN NUMBER WAS NOT IN THE VEHICLES THAT WERE RECALLED. THE DESCRIPTION OF THE PROBLEM IS EXACTLY AS THE ONE DESCRIBED TO THE RECALLS IN 184,000 FORD VEHIC…
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VEHICLE DOWNSHIFTS ABRUPTLY WHILE BEING DRIVEN AT APPROXIMATELY 55 TO 60 MILES PER HOUR. VERY DANGEROUS, IT CAN CAUSE AN ACCIDENT. SOME VEHICLES WERE RECALLED BUT FORD SAYS MY VIN NUMBER WAS NOT IN THE VEHICLES THAT WERE RECALLED. THE DESCRIPTION OF THE PROBLEM IS EXACTLY AS THE ONE DESCRIBED TO THE RECALLS IN 184,000 FORD VEHICLES FROM 2011-2012. A WRENCH SHOWS UP IN THE DASH BOARD AND A SIGN THAT SHOWS LOW GASOLINE LEVELS. WHEN THIS PROBLEM OCCURS THE ONLY OPTION IS TO PULLOVER AS FAST AS POSSIBLE. I STOPPED TURNED OF THE CAR AND TURNED IT BACK ON. AFTER THE CAR WOULD DRIVE NORMALLY WITHOUT SHOWING ANYTHING ON THE DASHBOARD AND WITHOUT ANY PROBLEMS. I HAVE EXPERIENCED THIS IN THE LAST 3 WEEKS AT LEAST 7 TIMES. WHEN A SCANNER IS CONNECTED IT DOES NOT SHOW ANY SIGNS OR PROBLEMS. VERY DANGEROUS EXPERIENCE EVERY TIME IT HAPPENED. IT USUALLY HAPPENED AT A HIGH SPEED IN THE HIGHWAY WHICH MAKES IT EVEN A MORE DANGEROUS SITUATION. IT HAPPENED WHILE THE VEHICLE WAS IN MOTION AND BEING DRIVEN OVER 55 MILES PER HOUR. IT FEELS LIKE IT DOWNSHIFTS FROM 5TH TO 1ST GEAR WITHOUT ANY REASON. ONLY WHILE DRIVING 55 MILES PER HOUR OR MORE. IT RELATES TO RECALL 12V190000 AND IT SEEMS LIKE FORD PROMISED TO REPLACE THE "LEAD FRAME" WHICH CAUSES THIS DEFECT AT NO CHARGE UNDER 10 YEARS OR 150,000 MILES. THEY SAY MY VIN NUMBER DOES NOT HAVE RECALLS. I FIRMLY BELIEVE THAT THE SYMPTOMS OF THE PROBLEM ARE EXACTLY THE SAME AS WHAT ALL THE 184,000 CARS BETWEEN 2011-2012 HAD EXPERIENCED. IT IS AN EXTREMELY DANGEROUS SITUATION TO BE IN. I ALSO FOUND THAT IN THE PAST 3 CARS WERE INVOLVED IN ACCIDENTS DUE TO THIS ISSUE AND THANKFULLY NO FATALITIES. I DO NOT WANT TO BE INVOLVED IN AN ACCIDENT DUE TO THIS NEGLIGENCE FROM FORD. PLEASE HOLD THEM RESPONSIBLE AND ACOUNTABLE FOR THEIR POOR ACCOUNTABILITY.
NHTSA ODI #10894005
Mileage unknown · Jul 22, 2016
Power Train
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF…
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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10887874
Official recalls
3Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Feb 2, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
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