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2012 Ford Expedition

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Ford Expedition do not stand out strongly from the model-year median of 155.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

85 reports with mileage · 33 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports4 injury reports

Engine complaints

12 reports
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166,000 miles · Apr 7, 2026
EnginePower Train

The contact owns a 2012 Ford Expedition. The contact stated that while his wife was driving 30 MPH, the transmission unexpectedly downshifted, causing the occupants to lunge forward. The tires squealed and the wheels locked up. The vehicle was turned off but failed to restart. No warning light was illuminated. The contact stated…

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The contact owns a 2012 Ford Expedition. The contact stated that while his wife was driving 30 MPH, the transmission unexpectedly downshifted, causing the occupants to lunge forward. The tires squealed and the wheels locked up. The vehicle was turned off but failed to restart. No warning light was illuminated. The contact stated the failure was associated with NHTSA Campaign Number: 16V248000 (Power Train). A tow truck company was contacted, and was able to restart the vehicle, but the failure persisted. The local dealer was contacted and confirmed that there was no recall coverage associated with the VIN. The vehicle was not diagnosed or repaired. An attempt was made to contact the manufacturer, but there was no response. The failure mileage was approximately 166,000.

NHTSA ODI #11729726

Mileage unknown · Jul 25, 2025
Electrical SystemEnginePower Train

Campaign 19N01 Description Transmission molded leadframe extended coverage Next Steps Contact your dealer for next steps. Did this and was told that the vehicle was not covered due to it being after 10 years and barely over 150,000 miles. I am experiencing transmission issues where the torque converter clutch is now stuck on an…

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Campaign 19N01 Description Transmission molded leadframe extended coverage Next Steps Contact your dealer for next steps. Did this and was told that the vehicle was not covered due to it being after 10 years and barely over 150,000 miles. I am experiencing transmission issues where the torque converter clutch is now stuck on and the lead frame is more than likely the cause. Thanks FORD, NEVER AGAIN.

NHTSA ODI #11676166

Mileage unknown · Sep 6, 2023
Electrical SystemEngineUnknown Or OtherFire

I was driving regularly down the road when I noticed the smell of electrical fire. Smoke started coming from the undercarriage of the truck. I pulled into a gas station, and the engine died, and I got out to look at what's causing the smoke. I observed what looked to be engine or transmission oil on fire dripping from the und…

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I was driving regularly down the road when I noticed the smell of electrical fire. Smoke started coming from the undercarriage of the truck. I pulled into a gas station, and the engine died, and I got out to look at what's causing the smoke. I observed what looked to be engine or transmission oil on fire dripping from the undercarriage, so I moved a safe distance from the vehicle, and within about 30 seconds, the entire vehicle was engulfed in flames. The fire department came, and extinguished the fire. The vehicle is 100% casualty, along with everything inside of it.

NHTSA ODI #11543010

150,000 miles · May 2, 2022
Engine

The contact owns a 2012 Ford Expedition. The contact stated while driving at approximately 30 MPH, the vehicle independently slowed to approximately 2 MPH. The contact observed that the check engine warning light illuminated. Additionally, the speedometer went blank. The contact stated that when she depressed the accelerator, th…

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The contact owns a 2012 Ford Expedition. The contact stated while driving at approximately 30 MPH, the vehicle independently slowed to approximately 2 MPH. The contact observed that the check engine warning light illuminated. Additionally, the speedometer went blank. The contact stated that when she depressed the accelerator, the vehicle would jerk forward. The contact pulled off of the road and turned off the vehicle. The contact stated that when she restarted the vehicle the vehicle failed to respond when shifted into drive with the accelerator pedal depressed. The contact stated that she drove the vehicle to her residence. The vehicle was diagnosed by an independent mechanic who could not duplicate the failure. The vehicle was not repaired. The contact stated that the failure recurred intermittently. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.

NHTSA ODI #11463039

130,200 miles · Oct 9, 2019
Electrical SystemEngineVehicle Speed Control

IDENTICAL TO NUMEROUS OTHER REGISTERED COMPLAINTS (JUNE 4, 2018 NHTSA ID NUMBER: 11099593, SEPTEMBER 26, 2018 NHTSA ID NUMBER: 11131784, JUNE 14, 2018 NHTSA ID NUMBER: 11101913, APRIL 9, 2018 NHTSA ID NUMBER: 11084000, AUGUST 8, 2016 NHTSA ID NUMBER: 10894005): SUDDEN DECELERATION WITH GAUGES FLASHING - WRENCH LIGHT ON, MILES T…

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IDENTICAL TO NUMEROUS OTHER REGISTERED COMPLAINTS (JUNE 4, 2018 NHTSA ID NUMBER: 11099593, SEPTEMBER 26, 2018 NHTSA ID NUMBER: 11131784, JUNE 14, 2018 NHTSA ID NUMBER: 11101913, APRIL 9, 2018 NHTSA ID NUMBER: 11084000, AUGUST 8, 2016 NHTSA ID NUMBER: 10894005): SUDDEN DECELERATION WITH GAUGES FLASHING - WRENCH LIGHT ON, MILES TO ZERO WITH NO NUMBERS, SPEEDOMETER FAILS. AT THE SAME TIME, THE CAR BEGINS BUCKING WITH SUDDEN ACCELERATION AND DECELERATION, BUT ULTIMATELY THE VEHICLE IS LOSING POWER AND ACCELERATION IS LIMITED OR USELESS. SEVERAL TIMES I COULD RESET THE ENGINE PROBLEM BY TURNING THE VEHICLE OFF AND RESTARTING. THE LAST TWO TIMES IT OCCURED WHEN ACCELERATING FROM A STOP AND THE VEHICLE REFUSED TO SHIFT FROM 1ST GEAR. I ATTEMPTED TO RESTART IT AFTER PULLING OFF THE ROAD BUT IT DID NOT FIX IT THIS TIME. (AND ON THESE OCCASIONS THE DASH LIGHTS DID NOT CHANGE RIGHT AWAY/FIRST). I PULLED OVER 3 MORE TIMES AND TRIED SHIFTING THROUGH ALL THE GEARS MANUALLY, INCLUDING USING THE 4WD TOGGLE, AND THAT FINALLY ALLOWED THE CAR TO SHIFT NORMALLY. THIS IS EXTREMELY DANGEROUS AND AT HIGHER SPEEDS CAN CAUSE THE CAR TO LOSE TRACTION. I'VE BEEN FORTUNATE THAT THIS HAS ONLY HAPPENED TWICE AT 65MPH AND I WAS IN A POSITION TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE TOTAL NUMBER OF TIMES HAS BEEN 8 IN APPROXIMATELY 2,000 MILES OF DRIVING. IF THIS HAPPENS NOW THAT SNOW AND ICE ARE ON THE ROAD, IT COULD CAUSE A CATASTROPHIC CRASH.

NHTSA ODI #11267256

89,000 miles · Nov 21, 2018
Engine

CAR WAS DRIVING FINE AND THEN IT STOPPED ACCELERATING, WOULDN'T CHANGE GEARS OR GO OVER 20MPH. WE BROUGHT IT TO OUR LOCAL REPAIR SHOP WHO THOUGHT IT WAS THE TIMING CHAIN. WE THEN HAD IT TOWED TO THE FORD DEALER (KOONS IN FALLS CHURCH, VA) THEY SAID THAT IT IS A PROBLEM WITH LOW OIL PRESSURE AND THE ENGINE HAS BEEN AFFECTED. THEY…

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CAR WAS DRIVING FINE AND THEN IT STOPPED ACCELERATING, WOULDN'T CHANGE GEARS OR GO OVER 20MPH. WE BROUGHT IT TO OUR LOCAL REPAIR SHOP WHO THOUGHT IT WAS THE TIMING CHAIN. WE THEN HAD IT TOWED TO THE FORD DEALER (KOONS IN FALLS CHURCH, VA) THEY SAID THAT IT IS A PROBLEM WITH LOW OIL PRESSURE AND THE ENGINE HAS BEEN AFFECTED. THEY GAVE US AN ESTIMATE OF $11,000 TO REPAIR (NEEDS A NEW ENGINE). THE CAR ONLY HAS 89,000 MILES AND HAS BEEN PERFECTLY MAINTAINED. I CAN ONLY ASSUME THAT A CAR THIS YOUNG THAT HAS BEEN PROPERTY MAINTAINED HAS SOME KIND OF MANUFACTURING DEFECT.

NHTSA ODI #11153081

98,000 miles · Nov 13, 2018
Electrical SystemEngine

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF AND THE SPEEDOMETER GAUGE WENT TO ZERO. THE CONTACT STATED THAT THE VEHICLE HAD TO BE COASTED TO THE SIDE OF THE ROAD AND WOULD RESTART OCCASIONALLY. THE CONTACT CALLED MONACO & SONS MOTOR SALES, INC (767 NEW LONDON TURNPIKE, GLASTONB…

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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF AND THE SPEEDOMETER GAUGE WENT TO ZERO. THE CONTACT STATED THAT THE VEHICLE HAD TO BE COASTED TO THE SIDE OF THE ROAD AND WOULD RESTART OCCASIONALLY. THE CONTACT CALLED MONACO & SONS MOTOR SALES, INC (767 NEW LONDON TURNPIKE, GLASTONBURY, CT 06033, (860) 652-3000) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND ADVISED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000.

NHTSA ODI #11151130

154,000 miles · Sep 4, 2018
Engine

CAM PHASER ISSUE RESULTING IN HEATED/CRACKED MANIFOLD, MELTING INTO PISTON 4, DISABLING ENGINE. REQUIRES FULL ENGINE REPLACEMENT AT $6K PARTS & LABOR.

NHTSA ODI #11124279

93,000 miles · Feb 18, 2017
Engine

THE 2012 EXPEDITION HAS PRIOR RECALLS FOR TRANSMISSION ISSUES. I PURCHASED MINE 3 MONTHS AGO AND AM NOW BEING TOLD I WILL HAVE TO HAVE THE ENTIRE TRANSMISSION REPLACED TO THE TUNE OF $6,000 BUT YET MY VIN# IS NOT PART OF THE RECALL LIST.

NHTSA ODI #10955416

76,000 miles · Jan 24, 2017
EnginePower Train

WHILE DRIVING ESPECIALLY ON THE HIGHWAY THERE IS A DOWNSHIFT IN THE GEARS AND THE INSTRUMENT PANEL GOES BLANK I THEN PULL OVER TO THE SIDE OF THE HIGHWAY TURN OF THE ENGINE AND THEN START UP AGAIN AND EVERY THING IS BACK TO NORMAL. ON 1/22/17 IT WAS REALLY BAD AS THE SAME HAPPENED AND I TRIED TO PICK UP SPEED BUT NOTHING HAPPEN…

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WHILE DRIVING ESPECIALLY ON THE HIGHWAY THERE IS A DOWNSHIFT IN THE GEARS AND THE INSTRUMENT PANEL GOES BLANK I THEN PULL OVER TO THE SIDE OF THE HIGHWAY TURN OF THE ENGINE AND THEN START UP AGAIN AND EVERY THING IS BACK TO NORMAL. ON 1/22/17 IT WAS REALLY BAD AS THE SAME HAPPENED AND I TRIED TO PICK UP SPEED BUT NOTHING HAPPENED I HAD TO PUT ON MY FLASHERS AND EASY OVER TO THE EMBANKMENT. ON 10/05/16 I TOOK THE VEHICLE BACK FOR POWER TRAIN CONTROL MODULE TO THE DEALERSHIP BUT AS FAR AS I AM CONCERNED THE PROBLEM STILL EXIST. AS A MATTER OF FACT THIS HAS HAPPENED QUITE A FEW TIMES SINCE OCTOBER. *TR

NHTSA ODI #10947431

Official recalls

3

16V248000 · Power Train:automatic Transmission

Apr 27, 2016

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.

Consequence & remedy

Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.

12V190000 · Exterior Lighting:back Up Lights; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

May 3, 2012

FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 “LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT.” THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.

Consequence & remedy

Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE “R” POSITION AND THE VEHICLE’S TRANSMISSION DOES GO IN REVERSE, THE “R” MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLE’S NOT SIGNALING IT IS IN REVERSE.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Additional source detail variants (2)

Exterior Lighting:back Up Lights

FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 “LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT.” THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.

Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE “R” POSITION AND THE VEHICLE’S TRANSMISSION DOES GO IN REVERSE, THE “R” MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLE’S NOT SIGNALING IT IS IN REVERSE.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 “LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT.” THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.

Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE “R” POSITION AND THE VEHICLE’S TRANSMISSION DOES GO IN REVERSE, THE “R” MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLE’S NOT SIGNALING IT IS IN REVERSE.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

12V034000 · Seats:mid/rear Assembly

Feb 2, 2012

FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ17010 · Unexpected Transmission Downshift

Opened Dec 25, 2017 · Closed Oct 22, 2019

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.

Additional source detail variants (2)

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.