2008 Ford Expedition

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE REVERSING OUT OF A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED AND SPUN AROUND INTO A 360 DEGREE TURN, CRASHING INTO TWO OTHER VEHICLES AND A PEDESTRIAN BEFORE ACCELERATING FORWARD AND CRASHING INTO A NEARBY TREE. THE PEDESTRIAN WAS KILLED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE REPAIRS WERE MADE TO THE BODY DAMAGE. THE MANUFACTURER SENT OUT AN INVESTIGATOR TO FURTHER ASSESS THE VEHICLE BUT THERE WERE NO FAILURES FOUND WITHIN THE VEHICLE. THE INSURANCE COMPANY ALSO SENT AN INSPECTOR AND WAS UNABLE TO FIND ANY FAILURES IN THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11,000.

THE "CHECK ENGINE LIGHT" HAS COME ON 6 TIMES SINCE MY 2008 FORD EXPEDITION LIMITED WAS PURCHASED IN FEBRUARY 2008, REQUIRING A TRIP TO THE DEALER EACH TIME. EXHAUSTIVE CHECKS BY FORD SERVICE PERSONNEL INITIALLY CENTERED ON THE GAS CAP, HOWEVER, EVEN AFTER THE GAS CAP WAS REPLACED, THE SAME SYMPTOM OCCURRED SEVERAL TIMES. ONLY AFTER A DETERMINED INSPECTION BY FORD SERVICE PERSONNEL WAS THE TROUBLE DIAGNOSED AS A FAULTY FUEL TANK WHICH PROVIDED A POOR SEALING SURFACE FOR THE FUEL PUMP O-RING. THE FUEL TANK WAS REPLACED, AND THE TROUBLE DISAPPEARED. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2008 FORD EXPEDITION EL LIMITED 4 X 4. MY VEHICLE (AND MANY OTHERS FROM WHAT I HAVE READ ONLINE) TOWS HORRIBLY, WEAVES ALMOST UNCONTROLLABLY WHEN GETTING PASSED WHILE TOWING AND EVEN WHEN CLEAN, WILL ABRUPTLY TRY TO CHANGE LANES AND SWERVE ALL BY IT'S SELF WHEN IN A GUSTY CROSS WIND OR WHEN BEING PASSED BY OTHER VEHICLES. THERE WAS ANOTHER HUGE ROLL OVER ACCIDENT A FEW DAYS AGO WITH AN EXPEDITION WHILE TOWING AND AT LEAST THIS TIME NO ONE WAS KILLED. I HAVE HAD MY EL BACK TO THE DEALER AND THEY SAY IT'S FINE, BUT IT'S NOT. MY LAST TWO SUVS (DODGE) WERE AS SOLID AS A ROCK BUT THE EXPEDITION IS VERY DANGEROUS AND NEEDS TO BE INVESTIGATED. [XXX] *TR

TL*THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT THE TRANSMISSION MADE A KNOCKING NOISE AND WHEN TRAVELING AT LOW SPEEDS AND LUNGED FORWARD. WHILE SLOWING DOWN TO 15 MPH TO MAKE A RIGHT TURN, THE VEHICLE JERKED FORWARD AND WHEN DRIVING STRAIGHT AND SLOWING DOWN, IT WOULD CONTINUE TO JERK AFTER AN ATTEMPT TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PLATE ASSEMBLY/DRIVE PLATE AND THE SCREEN ASSEMBLY WERE REPLACED. THE PROBLEM WAS NOT REMEDIED BY THE REPAIRS. THE CONTACT WAS DRIVING IN REVERSE OUT OF THE GARAGE WHEN THE VEHICLE BEGAN PULLING IN REVERSE. THE VEHICLE ALSO PULLED BACK 6 FEET WHEN IN THE PARK POSITION. WHEN THE TOW TRUCK ARRIVED, THE VEHICLE EXHIBITED THE IDENTICAL FAILURE WHILE IT WAS IN PARK. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,035. THE CURRENT MILEAGE WAS APPROXIMATELY 35,000.

EXPERIENCED PROBLEM WITH POWER WINDOWS FAILING TO OPERATE WHENEVER VEHICLE WAS IN DIRECT SUNLIGHT ( 90 DEGREE OR MORE) WITH ALL WINDOWS CLOSED. TWO DEALERS WERE NOTIFIED AND NOTHING COULD BE FOUND BECAUSE BY THE TIME CONSUMER GOT TO THE DEALER THE WINDOWS WERE WORKING PROPERLY. SEEKING HELP FROM NHTSA IN THIS MATTER.*AK REPLACED MAIN POWER WINDOW SWITCH ON DRIVER SIDE ON 5-26-00. *YH ACCORDING TO THE POLICE REPORT, THE CONSUMER ENTERED THE VEHICLE, PLACED THE VEHICLE INTO REVERSE, WHEN SUDDENLY THE VEHICLE ACCELERATED BACKWARDS IN A CLOCKWISE DIRECTION. DURING THE REVERSE MOVEMENT, THE CONSUMER STRUCK THE LEFT FRONT OF ANOTHER VEHICLE AND HIT A PEDESTRIAN WHO WAS ULTIMATELY KILLED. UPDATED 04/06/10

TRAVELING AT 55MPH GOING EAST-A TRUCK WITH TRAILER WAS TRAVELING WEST CARRYING THOSE LARGE ROUND HAY BALES ONE OF THE HAY BALES FELL OFF. THE HAY BALE HIT THE PAVEMENT RIGHT IN FRONT OF ME AND I WAS UNABLE TO AVOID HITTING THE BALE. THERE IS EXTENSIVE FRONTAL DAMAGE, WINDSHIELD SMASHED IN CONTINUED ON TOP OF MY VEHICLE DAMAGING THE ROOF. THE DRIVER AND PASSENGER DOOR DID NOT OPEN- I HAD TO KICK THE PASSENGER DOOR SEVERAL TIMES TO BE ABLE TO GET IT OPEN JUST ENOUGH TO GET OUT OF THE VEHICLE. NONE OF MY AIRBAGS DEPLOYED AND MY SEATBELT DID NOT LOCK UP. I HAD MY SEATBELT ON AT TIME OF CRASH BUT WHEN VEHICLE WAS TOWED AWAY TO A BODY SHOP (I DO NOT KNOW YET IF THEY ARE GOING TO TOTAL IT, SOME SEEM TO THINK SO) I ASKED THE GENTLEMEN WHY MY AIRBAGS DID NOT DEPLOY, HE SAID I SHOULD CONTACT FORD. I THEN ASKED HIM WHY MY SEATBELT DID NOT LOCK UP (I HIT THE STEERING WHEEL) HE WENT OVER TO THE SEATBELT-IT WAS STILL PULLED OUT SOME BUT HE WAS ABLE TO PULL IT AND IT RETRACTED BACK. HE SAID I SHOULD CONTACT FORD ABOUT THAT AS WELL. MY CONCERN IS THAT I FEEL THAT MY AIRBAGS SHOULD HAVE DEPLOYED WITH THIS ACCIDENT AND I DEFINITELY THINK MY SEATBELT SHOULD OF LOCKED OUT. THIS ISSUES HAS NOT BEEN RESOLVED BECAUSE THE INSURANCE ADJUSTOR NEEDS TO MAKE A DECISION AS TO WHETHER THEY ARE GOING TO FIX THIS OR TOTAL THE VEHICLE. THIS IS VERY CONCERNING TO ME. I DID NOT GO TO THE HOSPITAL AT THE TIME OF THE ACCIDENT BUT WENT LATER THAT NIGHT DUE TO PAIN IN MY NECK, CHEST, LEFT HIP AND KNEE ALONG WITH LEFT THUMB. *TR

1.) WE BOUGHT THE VEHICLE EARLY IN 2009 BUT NEVER HAD A REASON TO USE THE 4WD. THE FIRST TIME WE REMEMBER USING IT, THERE WAS A LOUD CLANKING SOUND. 2.) THE SECOND TIME WE REMEMBER USING THE 4WD ON THE VEHICLE, THE DRIVESHAFT TWISTED INTO FAILURE EVEN THOUGH THE VEHICLE WAS MOVING AT A SLOW RATE OF SPEED. 3.) WHEN WE TOOK IT TO THE DEALERSHIP, THEY INDICATED THAT WE ABUSED THE VEHICLE AND SAID THEY COULD NOT PERFORM THE WARRANTY WORK (HOWEVER, THEY DIDN'T MIND GIVING US A LOANER CAR) EVEN THOUGH WE BOUGHT THE VEHICLE FROM THEM AND THEY KNOW WE DON'T ABUSE OUR VEHICLES. I THEN CALLED FORD CUSTOMER SERVICE AND THEY IN TURN CALLED THE DEALERSHIP. THE CUSTOMER SERVICE SPOKESMAN CAME BACK AND SAID THEY STAND BEHIND THE DEALERSHIPS SERVICE DEPARTMENT AND THAT THEY CONSIDERED THE MANNER CLOSED. *TR