NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
146 reportsMileage unknown · Dec 27, 2010
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WHILE MY WIFE WAS ROLLING UP THE PASSENGER SIDE WINDOW IN OUR VEHICLE, THE WINDOW BECAME STUCK AND WOULD NOT ROLL BACK UP. NOW MY WIFE AND TWO KIDS WERE STUCK RIDING AROUND WITH A WIDOW HALFWAY ROLLED DOWN IN COLD WEATHER. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY WANTED CLOSE TO 400$ TO REPAIR IT. THIS IS PRETTY BAD CONSI…
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WHILE MY WIFE WAS ROLLING UP THE PASSENGER SIDE WINDOW IN OUR VEHICLE, THE WINDOW BECAME STUCK AND WOULD NOT ROLL BACK UP. NOW MY WIFE AND TWO KIDS WERE STUCK RIDING AROUND WITH A WIDOW HALFWAY ROLLED DOWN IN COLD WEATHER. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY WANTED CLOSE TO 400$ TO REPAIR IT. THIS IS PRETTY BAD CONSIDERING THERE IS THOUSANDS OF COMPLAINTS ON THE INTERNET ON THIS SAME ISSUE. A FAULTY WINDOW REGULATOR. I CALLED THE PARTS DEPARTMENT TO GET A PRICE, AND THE SALES PERSON EVEN TOLD ME THIS WAS A VERY COMMON PROBLEM. AT 400$ TIMES 4 ADDS UP AND IS RIDICULOUS FOR A $50,000 VEHICLE. *TR
NHTSA ODI #10372569
40,000 miles · Dec 23, 2010
Electronic Stability Control (esc)Traction Control System
TL*THE CONTACT OWNS A 2008 FORD EXPEDITION EL. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WAS SHUTTING ON AND OFF. WHEN THE ELECTRONIC STABILITY CONTROL LIGHT CAME IT CAUSED THE CONTACT TO LOSE THE ABILITY TO STOP THE VEHICLE WHEN THE BRAKES WERE APPLIED. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THEY COULD …
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TL*THE CONTACT OWNS A 2008 FORD EXPEDITION EL. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WAS SHUTTING ON AND OFF. WHEN THE ELECTRONIC STABILITY CONTROL LIGHT CAME IT CAUSED THE CONTACT TO LOSE THE ABILITY TO STOP THE VEHICLE WHEN THE BRAKES WERE APPLIED. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THEY COULD NOT DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 40000 AND THE CURRENT MILEAGE WAS 45000. UPDATED 02/09/11*LJ THE CONSUMER STATED HE CONTINUES TO EXPERIENCE TRACTION CONTROL PROBLEMS WHICH RENDERS THE BRAKING SYSTEM INEFFECTIVE. UPDATED 03/08/11
NHTSA ODI #10372258
21,000 miles · Dec 15, 2010
Tires
THERE IS A TPMS FAULT DUE TO CELLULAR PHONE OR CELLULAR PHONE CHARGER USE. FORD MOTOR COMPANY HAS ISSUED A TSB TO DEALERS THAT THIS IS A KNOWN ISSUE, BUT HAVE NOT DEVELOPED A REMEDY. *TR
NHTSA ODI #10370841
2,100 miles · Dec 9, 2010
Engine And Engine Cooling
IN FEB. 08 I PURCHASED A 08 FORD EXPEDITION FROM CHAMPION FORD.IN JUNE 08 I STARTED HAVING PROBLEMS WITH THE VEHICLE WE TOOK IT TO THEIR SERVICE DEPT. WHERE THEY SAID THEY DID A COMP. UPDATE SO IT WORKED UNTIL APRIL OF 09 SAME PROBLEM AGAIN THEY DID ANOTHER UPDATE (IT HAPPENED BEFORE THAN BUT I ONLY HAVE RECORD FOR THESE DATES).…
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IN FEB. 08 I PURCHASED A 08 FORD EXPEDITION FROM CHAMPION FORD.IN JUNE 08 I STARTED HAVING PROBLEMS WITH THE VEHICLE WE TOOK IT TO THEIR SERVICE DEPT. WHERE THEY SAID THEY DID A COMP. UPDATE SO IT WORKED UNTIL APRIL OF 09 SAME PROBLEM AGAIN THEY DID ANOTHER UPDATE (IT HAPPENED BEFORE THAN BUT I ONLY HAVE RECORD FOR THESE DATES).IT STARTED AGAIN JULY 10 TOOK IT TO AC COLLINS FORD THEY DID AN UPDATE AS WELL,THEY HAD IT FROM JULY10-14. NOW IT HAS HAPPENED AGAIN STARTED IN NOV 10 THEY RECEIVED THE VEHICLE AT THEIR LOCATION ON 11152010 WE WENT TO GET IT ON 11302010 WE DID NOT EVEN MAKE IT OUT OF THE PARKING LOT WHEN IT STARTED AGAIN WE TURNED AROUND TO LET THE KNOW IT WAS DOING IT AGAIN ALL THEY SAID WASTHERE IS NOTHING WE CAN DO,WE HAVE DONE THE UPDATE ON THE COMP.THAT'S ALL WE CAN DO.SO WE DROVE IT HOME. THE FOLLOWING MORNING WE COULD NOT EVEN START THE VEHICLE BUT WE KEPT TRYING AND WHEN IT FINALLY STARTED THE VEHICLE WAS WORSE OFF THEN EVER BEFORE. SO WE RETURNED IT ON 12012010 AND ASK THEM TO FIX IT. SO IT HAS BEEN THERE SINCE THEN NOW THEY ASKED ME TO PROVIDE OIL CHANGE RECEIPTS WHICH I DID THEN THEY TELL ME THE ENGINE HAS SLUDGE AND WILL NOT BE COVERED BY THE WARRANTY AND EXTENDED WARRANTY THAT I PURCHASED.SO WE PICKED UP THE VEHICLE AND TOOK IT TO BAYWAY-LINCOLN TO SEE IF THEY CAN FIND THE INITIAL PROBLEM. MAY PROBLEM IS WHY DID IT TAKE THEM SO MANY ATTEMPTS TO TRY TO FIND WHAT THE PROBLEM WAS.MAYBE MY ENGINE WOULD NOT BE SLUDGED UP IF THEY WOULD HAVE DONE WHAT THEY WERE SUPPOSE TO DO IN THE FIRST PLACE BECAUSE ON THE RECEIPTS I HAVE THEY STATE THE DID 115 POINT INSPECTIONS I WOULD THIN THEY WOULD HAVE FOUND OUT ABOUT THE ENGINE. *TR
NHTSA ODI #10369747
Mileage unknown · Oct 19, 2010
Vehicle Speed ControlCrash
TL*THE CONTACT OWNS A 2008 FORD EXPEDITION EDDIE BAUER EDITION. WHILE DRIVING IN REVERSE AT A LOW SPEED THE VEHICLE ACCELERATED. SHE ENGAGED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATED. THE CONTACT CRASHED INTO TWO VEHICLES, A TREE AND A PEDESTRIAN. THE CONTACT STATED THE PEDESTRIAN WAS KILLED. THE CONTACT STATED TH…
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TL*THE CONTACT OWNS A 2008 FORD EXPEDITION EDDIE BAUER EDITION. WHILE DRIVING IN REVERSE AT A LOW SPEED THE VEHICLE ACCELERATED. SHE ENGAGED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATED. THE CONTACT CRASHED INTO TWO VEHICLES, A TREE AND A PEDESTRIAN. THE CONTACT STATED THE PEDESTRIAN WAS KILLED. THE CONTACT STATED THAT HER VEHICLE MADE A 360 DEGREE TURN. A POLICE REPORT WAS FILED. THE CONTACT STATED THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
NHTSA ODI #10361185
7,400 miles · Aug 17, 2010
StructureCrashInjury
MY HUSBAND HAS A 2008 FORD EXPEDITION. THE HALF HOOK IS POORLY DESIGNED THEREFORE THE CARPET FLOOR MAT DOES NOT STAY SECURE AND THE MAT MOVES AROUND AND SHIFTS ALOT WHEN YOU ARE DRIVING. MY SON WAS DRIVING THE EXPEDITION ON SUNDAY AUG. 8,2010 WHEN THE FLOOR MAT MOVED, GOT BUNCHED UP UNDER HIS FEET AND THE BRAKE PEDAL, WHICH CAUS…
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MY HUSBAND HAS A 2008 FORD EXPEDITION. THE HALF HOOK IS POORLY DESIGNED THEREFORE THE CARPET FLOOR MAT DOES NOT STAY SECURE AND THE MAT MOVES AROUND AND SHIFTS ALOT WHEN YOU ARE DRIVING. MY SON WAS DRIVING THE EXPEDITION ON SUNDAY AUG. 8,2010 WHEN THE FLOOR MAT MOVED, GOT BUNCHED UP UNDER HIS FEET AND THE BRAKE PEDAL, WHICH CAUSED HIM TO NOT BE ABLE TO STOP AND HE RAN INTO A BRICK BUILDING. THE MORE PEOPLE I TALK TO THE MORE I FIND OUT IT HAPPENS TO OTHERS BUT IT'S NOT REPORTED BECAUSE THERE'S NO ACCIDENT. I REPORTED THIS PROBLEM AND THE ACCIDENT TO FORD AND I WAS ADVISED THAT THIS WAS A COMMON OCCURRENCE AND THEY GAVE ME A CASE # TO GIVE MY INSURANCE COMPANY. *TR
NHTSA ODI #10350081
15,000 miles · Aug 11, 2010
Traction Control System
2008 FORD EXPEDITION EL I HAVE BEEN HAVING AN ISSUE WITH MY ANTI-LOCK BRAKING SYSTEM SINCE I PURCHASED MY VEHICLE. MY ABS LIGHT WILL START BLINKING ON THE DASHBOARD FOR NO APPARENT REASON WHETHER I AM ON WET OR DRY ROADS. WHEN I GO TO APPLY THE BRAKES, MY TRUCK WILL GO INTO ABS MODE CAUSING THE MY CAR TO STUTTER UPON STOPPING. I…
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2008 FORD EXPEDITION EL I HAVE BEEN HAVING AN ISSUE WITH MY ANTI-LOCK BRAKING SYSTEM SINCE I PURCHASED MY VEHICLE. MY ABS LIGHT WILL START BLINKING ON THE DASHBOARD FOR NO APPARENT REASON WHETHER I AM ON WET OR DRY ROADS. WHEN I GO TO APPLY THE BRAKES, MY TRUCK WILL GO INTO ABS MODE CAUSING THE MY CAR TO STUTTER UPON STOPPING. I HAVE BEEN TO THE DEALER ABOUT 20 TIMES AS THEY HAVE SEALED MY STEERING COLUMN STATING THAT THE SUNLIGHT IS SOMEHOW HITTING THE SENSOR. THAT DIDN'T WORK. THEY THEN REMOVED THE ABS MODULE AND ABOUT 3 WEEKS AFTER THAT, THE PROBLEM CONTINUED. IT HAPPENS ON OCCASION, BUT IT IS VERY DANGEROUS WHEN I AM ON THE HIGHWAY AND HAVE TO APPLY THE BRAKES AS IT DOESN'T ALLOW ME TO STOP QUICKLY IF I HAVE TO. IT ISN'T A CONTINUOUS PROBLEM, BUT WHEN IT OCCURS IT SCARES THE HECK OUT OF MY FAMILY. I DON'T KNOW WHAT THE ISSUE IS AND FORD OBVIOUSLY DOESN'T EITHER. I JUST NEED SOMEONE TO FIND THE PROBLEM. THIS HAS BEEN HAPPENING FOR OVER A YEAR. *TR
NHTSA ODI #10348751
43,887 miles · Aug 9, 2010
Suspension
THE COMPRESSOR FOR THE AIR SUSPENSION QUIT CAUSING THE AIR SUSPENSION TO FAIL. THIS MAKES THE VEHICLE UNDRIVEABLE. THIS IS A KNOWN DEFECT THAT HAS OTHER AFTERMARKET PARTS MANUFACTURERS MAKING RETROFIT KITS. *TR
NHTSA ODI #10348169
31,000 miles · Aug 9, 2010
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE SUDDENLY STALLED. THE VEHICLE COMPLETELY SHUT DOWN WITH NO POWER BRAKES OR POWER STEERING. THE CONTACT WAS ABLE TO MANEUVER ONTO THE EMERGENCY LANE. THE CONTACT TURNED THE VEHICLE OFF, RESTARTED IT AND HE THEN DROVE…
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TL*THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE SUDDENLY STALLED. THE VEHICLE COMPLETELY SHUT DOWN WITH NO POWER BRAKES OR POWER STEERING. THE CONTACT WAS ABLE TO MANEUVER ONTO THE EMERGENCY LANE. THE CONTACT TURNED THE VEHICLE OFF, RESTARTED IT AND HE THEN DROVE TO THE LOCAL DEALERSHIP. AFTER LEAVING THE VEHICLE AT THE DEALER FOR THREE DAYS, THE CONTACT WAS INFORMED THAT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE DID NOT RECUR. THE CONTACT SENT TO A LETTER TO THE MANUFACTURER AND WAS AWAITING A RESPONSE. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 31,000.
NHTSA ODI #10348101
49,000 miles · Jul 12, 2010
Electrical SystemLatches/locks/linkages
POWER REAR HATCH FAILURE - AFTER OPENING REAR DOOR, IT WOULD IMMEDIATELY COME BACK DOWN WITH THE MOTOR. IF SOMEONE WAS STANDING AT THE REAR OF THE VEHICLE, IT WOULD HIT THEM, AND STOP, BUT WOULD NOT GO BACK UP. THIS KEPT REPEATING FOR SEVERAL WEEKS UNTIL THE DOOR NO LONGER OPENED VIA THE POWER OPENER. WHEN TAKEN TO THE DEALER…
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POWER REAR HATCH FAILURE - AFTER OPENING REAR DOOR, IT WOULD IMMEDIATELY COME BACK DOWN WITH THE MOTOR. IF SOMEONE WAS STANDING AT THE REAR OF THE VEHICLE, IT WOULD HIT THEM, AND STOP, BUT WOULD NOT GO BACK UP. THIS KEPT REPEATING FOR SEVERAL WEEKS UNTIL THE DOOR NO LONGER OPENED VIA THE POWER OPENER. WHEN TAKEN TO THE DEALER, ALL THEY FOUND WAS THAT THE DOOR HAD "LOST IT'S PROGRAMMING" AND THEY REPROGRAMMED IT, BUT THE PROBLEM HAS STARTING OCCURRING AGAIN. *TR
NHTSA ODI #10342654
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO