NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
146 reports41,239 miles · Dec 17, 2009
Visibility
MY 2008 FORD EXPEDITION PASSENGER FRONT SIDE WINDOW STARTED A HIGH PITCH SQUEAK/SQUEAL WHEN GOING UP AND DOWN (POWER WINDOWS)A WEEK LATER MY DRIVER FRONT SIDE WINDOW STARTED THE SAME, THEY BOTH DID THIS FOR ABOUT A MONTH AND THEN ONE MORNING I PUT THE DRIVER SIDE DOWN AND WENT TO PUT IT UP IT STARTED TO SHIMMY UP AND DOWN LIKE I…
Read full complaint
MY 2008 FORD EXPEDITION PASSENGER FRONT SIDE WINDOW STARTED A HIGH PITCH SQUEAK/SQUEAL WHEN GOING UP AND DOWN (POWER WINDOWS)A WEEK LATER MY DRIVER FRONT SIDE WINDOW STARTED THE SAME, THEY BOTH DID THIS FOR ABOUT A MONTH AND THEN ONE MORNING I PUT THE DRIVER SIDE DOWN AND WENT TO PUT IT UP IT STARTED TO SHIMMY UP AND DOWN LIKE IT WANTED TO GO UP BUT WOULD THEN GO DOWN AGAIN, AFTER PLAYING WITH IT MY HUSBAND FINALLY GOT IT TO GO UP. SINCE THEN I HAD USED IT 2 WEEKS LATER TO FIND THAT THE WINDOW SHIMMIED AGAIN WHILE TRYING TO PUT IT UP AND FOLLOWING TRYING TO GET THE WINDOW UP THERE WAS A LOUD NOISE THE WINDOW WOULDN'T GO UP AT ALL. TOOK IT TO THE DEALERSHIP AND THE INSIDE CABLE FOR THE POWER WINDOW WAS BROKEN, SINCE THIS IS NOT A WARRANTIED ITEM, WE HAD THEM REPLACED THE "WINDOW REGULATOR" ON THE DRIVERS SIDE AND THE PASSENGER SIDE IS NOT YET FIXED. *TR
NHTSA ODI #10296222
47,000 miles · Dec 9, 2009
Power TrainCrash
TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE PARKED FOR TEN MINUTES, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO A BRICK WALL. THE FAILURE CAUSED $4500 WORTH OF DAMAGES. THE FORD MANUFACTURER WAS SENT PICTURES, POLICE REPORTS AND AN EYE WITNESS TESTIMONY OF WHAT HAPPENED. SHE HAS NOT RECEIVED A RESPONSE. THE TECHNICI…
Read full complaint
TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE PARKED FOR TEN MINUTES, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO A BRICK WALL. THE FAILURE CAUSED $4500 WORTH OF DAMAGES. THE FORD MANUFACTURER WAS SENT PICTURES, POLICE REPORTS AND AN EYE WITNESS TESTIMONY OF WHAT HAPPENED. SHE HAS NOT RECEIVED A RESPONSE. THE TECHNICIANS AT THE DEALER COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE 47,000.
NHTSA ODI #10295056
1,000 miles · Jun 5, 2009
Tires
DRIVING DOWN INTERSTATE GOING APPROXIMATELY 65 MPH WHEN WE FELT A STRONG VIBRATION COMING FROM THE REAR OF THE AUTOMOBILE, AS MY HUSBAND LET OFF THE GAS THE BACK PASSENGER TIRE LOST ALL PRESSURE AND THE SUV BEGAN TO SWERVE, MY HUSBAND BEING VERY EXPERIENCED ALLOWED THE CAR TO SLOW TO ABOUT 40 MPH BEFORE HITTING THE BRAKES KEEPIN…
Read full complaint
DRIVING DOWN INTERSTATE GOING APPROXIMATELY 65 MPH WHEN WE FELT A STRONG VIBRATION COMING FROM THE REAR OF THE AUTOMOBILE, AS MY HUSBAND LET OFF THE GAS THE BACK PASSENGER TIRE LOST ALL PRESSURE AND THE SUV BEGAN TO SWERVE, MY HUSBAND BEING VERY EXPERIENCED ALLOWED THE CAR TO SLOW TO ABOUT 40 MPH BEFORE HITTING THE BRAKES KEEPING CONTROL OF THE CAR. VEHICLE WAS 08 EXPEDITION WITH APPROX. 1000 MILES ON IT, WE HAD OWNED IT FOR LESS THAN A MONTH. WE CHANGED THE TIRE, WHICH HAD A HOLE ALL THE WAY THROUGH WHICH CAUSED IMMEDIATE DISPERSION OF AIR FROM TIRE. THE HOLE WAS A PERFECT CIRCLE, ALL THE WAY THROUGH THE TIRE AS IF IT HAD BEEN PLUGGED. WE TOOK THE TIRE BACK TO THE DEALERSHIP, THEY ACCUSED US OF HITTING SOMETHING. THERE WAS NO OBJECT INSIDE THE TIRE THAT HAD BEEN FULLY PENETRATED, AND AS I STATED BEFORE THE HOLE WAS A PERFECT CIRCLE. *TR
NHTSA ODI #10272960
Mileage unknown · Apr 7, 2009
Latches/locks/linkagesStructureInjury
MY WIFE REACHED DOWN TO PICK UP A TOY OUR GRANDDAUGHTER HAD DROPPED. WIND BLEW CAR DOOR CLOSED, AND RETRACTABLE RUNNING BOARD RETRACTED CATCHING MY WIFE'S ARM. SHE COULD NOT FREE HERSELF. SHE SUSTAINED BRUISING TO HER ARM. *TR
NHTSA ODI #10264354
Mileage unknown · Apr 7, 2009
Power TrainStructureInjury
MY WIFE REACHED DOWN TO PICK UP A TOY OUR GRANDDAUGHTER HAD DROPPED. WIND BLEW CAR DOOR CLOSED, AND RETRACTABLE RUNNING BOARD RETRACTED CATCHING MY WIFE'S ARM. SHE COULD NOT FREE HERSELF. SHE SUSTAINED BRUISING TO HER ARM. *TR
NHTSA ODI #10264352
12,000 miles · Feb 10, 2009
Power Train
TL*THE CONTACT OWNS A 2008 FORD EXPEDITION. EVER SINCE THE VEHICLE WAS PURCHASED, THE TRANSMISSION HAS EXPERIENCED DIFFICULTY SHIFTING FROM GEAR TO GEAR. THE CONTACT HAS TAKEN THE VEHICLE BACK TO THE DEALER AT LEAST FOUR TIMES, BUT THEY CANNOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. UPDATED 03-…
Read full complaint
TL*THE CONTACT OWNS A 2008 FORD EXPEDITION. EVER SINCE THE VEHICLE WAS PURCHASED, THE TRANSMISSION HAS EXPERIENCED DIFFICULTY SHIFTING FROM GEAR TO GEAR. THE CONTACT HAS TAKEN THE VEHICLE BACK TO THE DEALER AT LEAST FOUR TIMES, BUT THEY CANNOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. UPDATED 03-09-09 *BF THE TRANSMISSION SHIFTED ERRATIC AT HIGHER GEARS. ALSO THE VEHICLE WAS SLUGGISH ON ACCELERATION. THE DEALER REPROGRAMMED THE PCM AND TCM. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. UPDATED 03/11/09. *JB
NHTSA ODI #10258202
9,000 miles · Jan 31, 2009
Electronic Stability Control (esc)Service Brakes, Hydraulic
I PURCHASED A 2008 FORD EXPEDITION IN DEC 07. IN OCT 08 WHEN MY WIFE APPLIED THE BRAKES AT APPROX 40 MPH THE TRACTION CONTROL LIGHT CAME ON, THE ABS TOOK OVER, AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND THE VEHICLE WAS EXTREMELY HARD FOR MY WIFE TO STOP AND SHE ROLLED PAST THE STOP SIGN AND WAS ALMOST HIT BY ANOTHER VEH…
Read full complaint
I PURCHASED A 2008 FORD EXPEDITION IN DEC 07. IN OCT 08 WHEN MY WIFE APPLIED THE BRAKES AT APPROX 40 MPH THE TRACTION CONTROL LIGHT CAME ON, THE ABS TOOK OVER, AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND THE VEHICLE WAS EXTREMELY HARD FOR MY WIFE TO STOP AND SHE ROLLED PAST THE STOP SIGN AND WAS ALMOST HIT BY ANOTHER VEHICLE. THE VEHICLE WAS RETURNED TO THE DEALER FOR THE REPAIR. THIS HAS HAPPENED A TOTAL OF FOUR TIMES, THREE TIMES IT HAS BEEN TO THE DEALER FOR THE SAME PROBLEM. THIS HAS BECOME AN EXTREME SAFETY PROBLEM FOR MY WIFE SINCE EVERY TIME THIS HAS HAPPENED IT IS REALLY HARD FOR HER TO CONTROL AND STOP THE VEHICLE. I HAVE STATED A CASE WITH FORD CUSTOMER CARE AND THE VEHICLE IS CURRENTLY AT THE DEALER FOR THE THIRD TIME. FORD SAID THEY WOULD HAVE TO SEND AN ENGINEER TO GO OVER THE VEHICLE BECAUSE THE FORD MECHANICS ARE UNABLE TO FIX THE PROBLEM. SO FAR NONE OF THE FORD PERSONNEL SEEM TO KNOW WHY OR WHAT CAUSES THIS AND SEEM TO THINK IT IS PERFECTLY FINE TO USE MY FAMILY AS THEIR CRASH TEST DUMMIES. *TR
NHTSA ODI #10257038
Mileage unknown · Dec 30, 2008
Service Brakes, Hydraulic
2008 FORD EXPEDITION WITH BRAKE FAILURE. CONSUMER STATES THAT ON AT LEAST SIX OCCASIONS THE BRAKES HAVE FAILED MOMENTARILY. PEDAL RATCHETS DOWN, MAKES A TAPPING SOUND THEN BRAKING POWER IS LOST. *KB THE CONSUMER STATED THE INCIDENTS HAPPENED DURING NORMAL BRAKING. *JB
NHTSA ODI #10253488
8,000 miles · Oct 15, 2008
Structure
I PURCHASED A BLACK 2008 FORD EXPEDITION 14 MONTHS AGO FROM COURTESY FORD IN ALTOONA PA FOR 40,000 CASH. I RECENTLY RELOCATED TO CLERMONT FL. AND NOTICED WHAT SEEMED LIKE SANDY GRIT UNDER MY BLACK PAINT. I THOUGHT IT WAS A XZILON PAINT PROTECTION ISSUE AND ON OCT.10 PAUL KISTE ACCESSORY MNGR. FOR JARRETT FORD DAVENPORT GAVE ME A…
Read full complaint
I PURCHASED A BLACK 2008 FORD EXPEDITION 14 MONTHS AGO FROM COURTESY FORD IN ALTOONA PA FOR 40,000 CASH. I RECENTLY RELOCATED TO CLERMONT FL. AND NOTICED WHAT SEEMED LIKE SANDY GRIT UNDER MY BLACK PAINT. I THOUGHT IT WAS A XZILON PAINT PROTECTION ISSUE AND ON OCT.10 PAUL KISTE ACCESSORY MNGR. FOR JARRETT FORD DAVENPORT GAVE ME A SIGNED LETTER WITH HIS NAME AND TITLE AT THE BOTTOM THAT STATED "UPON INSPECTION OF MR. CONTE'S VEHICLE IT IS MY OPINION THAT THE PAINT PROBLEM IS A FACTORY DEFECT AND NOT DUE TO THE XZILON PAINT PROTECTION APPLICATION" IT WENT ON TO SAY I AM REFERRING MR. CONTE TO OUR PLANT CITY STORE(45MILES AWAY)TO HAVE OUR PAINT AND BODY SPECIALIST RECOMMEND THE PROPER ROUTE TO TAKE REGARDING THE FIXING OF THIS ISSUE. UPON ARRIVAL MY VEHICLE WAS INSPECTED BY CARL DEMUTH BODY SHOP MNGR,STEVE FLACK,AND A PAINTER NAMED MIKE. THEY ACKNOWLEDGED THE PROBLEM,TOLD ME THE SAND LOOKING SUBSTANCE WAS AIR BUBBLES UNDER ALL THE PAINT AND POINTED OUT EVEN MORE DEFECTS THAT I WAS NOT AWARE OF SUCH AS,"DIMPLES",TINY CRATER LIKE HOLES,BLEMISHES EXPOSED BY THE SUNLIGHT,AND A FEW OTHER BODYMAN TERMS THAT I AM NOT FAMILIAR WITH. WHEN I ASKED WHAT WOULD CAUSE THAT,CARL SAID "WHEN THE VEHICLES LEAVE THE FACTORY THE MILL SPEC ON THE PAINT SHOULD BE 3 TO 3.5 MILES. CARL WENT INTO THE OFFICE AND RETURNED WITH A HAND HELD MACHINE THAT MEASURED THE MILLS OF PAINT ON A VEHICLE. HE STARTED AT THE DRIVERS SIDE FRONT QUARTER PANEL AND WORKED HIS WAY AROUND THE VEHICLE STOPPING AT THE PASSENGER SIDE FRONT QUARTER PANEL. THE FIRST READING WAS 11 MILLS,THEN 12.5 MILLS,THAN 12 MILLS,THEN 13 MILLS AND FINALLY 14.5 MILES. HE SAID THAT IT WAS CLEAR TO HIM THAT AT THE FACTORY THEY PAINTED MY VEHICLE SAW FLAWS THEN REPAINTED AND SO ON AND SO ON. HE ESTIMATED I HAD 4 TO 5 COATS OF PAINT ON MY VEHICLE AND THAT IF NOT FIXED THAT MY PROBLEMS WILL ONLY GET WORSE. HE SAID THAT HE WAS SURPRISED THAT IT HASN'T STARTED CRACKING AND STARING YET. HE TOLD ME A FORD REP. WOULD LOOK AT IT,SHE DID AND FOUND NO PROBLEM. *TR
NHTSA ODI #10245632
9,042 miles · Aug 6, 2008
Vehicle Speed Control
TL*THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING TO APPROXIMATELY 50 MPH. THE CONTACT ATTEMPTED TO ENGAGE THE PARKING BRAKE; HOWEVER, THE VEHICLE WOULD NOT STOP. SHE HAD TO SHIFT THE VEHICLE INTO PARK AND SHUT OFF THE VEHICLE. APPROXIMATELY 20 MINUTES LATER, THE FAILUR…
Read full complaint
TL*THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING TO APPROXIMATELY 50 MPH. THE CONTACT ATTEMPTED TO ENGAGE THE PARKING BRAKE; HOWEVER, THE VEHICLE WOULD NOT STOP. SHE HAD TO SHIFT THE VEHICLE INTO PARK AND SHUT OFF THE VEHICLE. APPROXIMATELY 20 MINUTES LATER, THE FAILURE RECURRED. THE DEALER INSPECTED THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 9,042 AND CURRENT MILEAGE WAS 9,142.
NHTSA ODI #10237275
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO