2007 Ford Expedition

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY FUEL PUMP. A REPAIR WAS NOT PERFORMED DUE TO THE PART BEING ON A MASSIVE BACK ORDER. THE EXPECTED DATE FOR THE PART WAS AUGUST OF 2013. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,500.

I WAS TRAVELING DOWN THE HIGHWAY AND WAS COMING UP TO A STOP LIGHT AND THE VEHICLE DIED OUT. I WAS ABLE TO GET THE VEHICLE STARTED AND SHORTLY AFTER THAT, I WAS TRAVELING DOWN THE HIGHWAY AGAIN AND WHILE I WAS SPEEDING UP TO ABOUT 55 MPH THE VEHICLE SHUT DOWN AGAIN AND I WAS BARELY ABLE TO GET AWAY FROM THE TRAFFIC AROUND ME AND GET THE VEHICLE PULLED OVER TO THE SIDE OF THE ROADWAY. I ATTEMPTED RESTARTED THE VEHICLE AND IT COULD NOT GET THE VEHICLE TO RESTART, LUCKILY I WORK ON VEHICLES MYSELF AND DETERMINED THAT THE PROBLEM WAS A FUEL PUMP ISSUE. I TAPPED ON THE FUEL TANK, GOT THE VEHICLE STARTED AND WAS ABLE TO DRIVE ME AND MY FAMILY ALL THE WAY BACK HOME, BUT THE VEHICLE WAS DRIVING ROUGH AND NO LIGHTS CAME ON INDICATING I HAD A PROBLEM, BEFORE OR AFTER. I WILL GET THE VEHICLE TESTED ON TO SEE WHAT WOULD HAVE CAUSED IT. AFTER READING A GREAT NUMBER OF THESE COMPLAINTS, THE PROBLEM SEEMS TO POINT AT AND IS CLEARLY INDICATING IT IS THE FUEL PUMP!! WE WERE VERY LUCKY THAT THE VEHICLE DIDN'T EXPLODE BECAUSE THE FUEL PUMP WIRES HAVE A TENDENCY TO MELTED ON THE FUEL PUMP. I DOUBT FORD WOULD PAY FOR THIS FUEL PUMP FAILURE IT SEEMS TO BE A COMMON PROBLEM WHEN YOU LOOK ON-LINE. *TR

TWO WEEKS AGO I WAS DRIVING DOWN THE HIGHWAY AT 55 MPH. ALL OF A SUDDEN THE CAR JUST SHUT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. IT WAS VERY HARD TO STEER. HAD TO HAVE CAR TOWED SINCE IT WOULDN'T START. COME TO FIND OUT THE FUEL PUMP HAD MELTED. THERE IS NO FUEL PUMP TO BE FOUND! WE HAVE TRIED ALL THE DEARLSHIPS IN THE AREA AND EVEN CONTACTED FORD. THEY DON'T CARE THAT THE TRUCK IS DOWN AND THAT WE WERE TOLD IT WOULD BE AUGUST BEFORE A PART WOULD BE AVAILABLE. I DRIVE A BIG TRUCK FOR A BIG FAMILY. *TR

OK, HERE IS THE STORY. A WEEK AGO THE FUEL PUMP WENT OUT ON MY WIFE'S CAR. AFTER JUST ONE GOOGLE SEARCH I FOUND OUT THAT THIS WAS AN ONGOING PROBLEM AND THAT MANY PEOPLE HAD THIS HAPPEN WITH THE PUMP. MOST PEOPLE WERE FINDING THAT ONE OF THE LEADS GOING TO THE FUEL PUMP WAS GETTING HOT AND MELTING... MELTING INSIDE THE FUEL TANK!!! SOUND LIKE A PROBLEM? SO I HAVE IT TOWED TO THE LOCAL SHOP TO HAVE IT REPAIRED. ONE DAY LATER THE GUY FROM THE SHOP CALLS ME AND SAYS HEY MAN WE GOT A PROBLEM, THE FUEL PUMP IS CURRENTLY NOT AVAILABLE FOR YOUR CAR, AND THAT HE HAD CALLED FORD AND THEY HAD INFORMED HIM THAT THEY FOUND A PROBLEM WITH THE PUMP AND PULLED IT OUT OF PRODUCTION UNTIL 7-22-13 BUT WOULD NOT BE AVAILABLE UNTIL 9-13. HE SAID THAT HE HAD SCOURED THE WEB AND FOUND OUT THAT THIS WAS A PROBLEM SHOWING UP JUST NOW BECAUSE THE CARS WITH THE FAULTY FUEL PUMP WERE NOW GETTING SOME MILES ON THEM. I CALLED THE BIG FORD OFFICE AND THEY BASICALLY TOLD ME TOUGH LUCK. SO A COMPANY THAT BIG HAS RECOGNIZED THAT THERE IS A PROBLEM WITH THE FUEL PUMP, PULLED IT OUT OF PRODUCTION, HAVE NOT ISSUED A RECALL, AND TELLING ME TOUGH LUCK! I NEED HELP, THIS IS THE ONLY FAMILY CAR WE HAVE AND WE HAVE 5 KIDS. THIS IS BEYOND BAD BUSINESS AND IMO NOT ACCEPTABLE. ANY HELP WOULD BE MUCH APPRECIATED. I ALSO HAVE PICTURES OF THE UNIT IF ANYBODY WOULD LIKE TO SEE THEM JUST SHOOT ME A EMAIL @ [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR HORN SOUNDING REPEATEDLY, LIGHTS FLASHING, DASH ELECTRICAL INDICATORS FLASHING, ETC. CAR WILL NOT START. UNLESS CAR REMAINS LOCKED, THESE EVENTS OCCUR OVER AND OVER THROUGHOUT THE DAY AND NIGHT. CAR IS COMPLETELY UNUSABLE. THIS IS A KNOWN DEFECT THAT FORD WILL NOT ACKNOWLEDGE NOR CORRECT AND IT HAS CONTINUED TO BUILD VEHICLES WITH THIS DESIGN FLAW. NHTSA CLOSED THIS ISSUE WITH NO ACTION. *TR

I STARTED THE VEHICLE AND MOVED IT FROM THE BACK YARD TO FRONT AND LEFT VEHICLE RUNNING WHILE I LOADED SOME ITEMS INTO IT. WHILE LOADING THE VEHICLE SHUT OFF AUTOMATICALLY. I ATTEMPTED TO START VEHICLE SEVERAL TIME BEFORE FINALLY HAVING IT TOWED. MECHANIC ADVISED FUEL PUMP INSIDE MY TANK WAS MELTED. REPAIR COST OF $500. AFTER SEEING SEVERAL OF THESE COMPLAINTS THIS SHOULD BE A RECALL FOR SAFETY ISSUES HOW CAN AN ELECTRICAL PROBLEM BECOME HOT ENOUGH IN A TANK OF GAS TO MELT????? VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ABS MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 80,000.