TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT ON THREE DIFFERENT OCCASIONS, THE FRONT DRIVER, REAR AND PASSENGER FRONT DOOR HANDLES FRACTURED, CAUSING THE CONTACT TO HAVE TO OPEN THE WINDOW AND OPEN THE DOOR WITH THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT HE N…
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TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT ON THREE DIFFERENT OCCASIONS, THE FRONT DRIVER, REAR AND PASSENGER FRONT DOOR HANDLES FRACTURED, CAUSING THE CONTACT TO HAVE TO OPEN THE WINDOW AND OPEN THE DOOR WITH THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE DOOR HANDLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. UPDATED 12/16/11 *BF THE CONSUMER STATED THREE OUT FOUR DOOR HANDLES FAILED WHICH WERE MADE OUT OF CHEAP PLASTIC. A FEW MONTHS AGO, BOTH FRONT REGULATORS FOR THE POWER WINDOWS FAILED. UPDATED 12/23/11
NHTSA ODI #10434089
75,000 miles · Sep 21, 2011
Visibility
2 FRONT WINDOW REGULATORS WENT OUT 1 WEEK APART IN AUG OF 2011. THE BACK ONES ARE STARTING TO HAVE PROBLEMS AS WELL. *TR
NHTSA ODI #10426683
101,700 miles · May 25, 2011
Visibility
OUR 2007 FORD EXPEDITION WAS SITTING IN OUR DRIVEWAY, WHEN OUR NEIGHBOR HEARD A LOUD POP NOISE. WHEN HE LOOKED, HE SAW THAT OUR BACK LEFT WINDOW HAD SHATTERED--FOR NO REASON. THIS IS THE 2ND WINDOW TO SHATTER FOR NO REASON. LUCKILY OUR KIDS WERE NOT IN IT, OR THEY COULD HAVE BEEN INJURED. WE WILL NOW HAVE TO REPLACE THE 2ND WIND…
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OUR 2007 FORD EXPEDITION WAS SITTING IN OUR DRIVEWAY, WHEN OUR NEIGHBOR HEARD A LOUD POP NOISE. WHEN HE LOOKED, HE SAW THAT OUR BACK LEFT WINDOW HAD SHATTERED--FOR NO REASON. THIS IS THE 2ND WINDOW TO SHATTER FOR NO REASON. LUCKILY OUR KIDS WERE NOT IN IT, OR THEY COULD HAVE BEEN INJURED. WE WILL NOW HAVE TO REPLACE THE 2ND WINDOW IN OUR TRUCK IN LESS THAN A YEAR FOR THEM SPONTANEOUSLY SHATTERING. *TR
NHTSA ODI #10402683
67,000 miles · Feb 14, 2011
Visibility
2007 FORD EXPEDITION LIMITED EL. DRIVER SIDE WINDOW REGULATOR BROKE AT 67K MILES. I HAD TO ORDER A NEW ONE AND REPLACE THE ENTIRE UNIT. *TR
NHTSA ODI #10382592
71,000 miles · Jan 10, 2011
Visibility
WINDOW REGULATORS FAILED ON FRONT DRIVER AND PASSENGER SIDES WITHIN TWO WEEKS OF EACH OTHER. *TR
NHTSA ODI #10375528
92,500 miles · Nov 12, 2010
StructureVisibility
WE WERE LOADING UP OUR 2007 FORD EXPEDITION TO GO OUT. THE VEHICLE HAD JUST BEEN STARTED TO WARM UP, WHEN I SHUT THE REAR HATCH, THE GLASS SHATTERED CAUSING A HUGE MESS ALLOVER THE REAR OF THE TRUCK. THE 2 CONTACTS WERE DANGLING FROM THE TRUCK, BUT THE GLASS WAS COMPLETELY SHATTERED OUT. *TR
NHTSA ODI #10365512
50,000 miles · Sep 14, 2010
Electrical SystemVisibility
I HAVE HAD MULTIPLE POWER WINDOW FAILURES ON MY 2007 FORD EXPEDITION. THE FRONT PASSENGER AND DRIVER SIDE WINDOWS WILL NOT OPERATE DUE TO FAILED REGULATORS. THE DRIVERS SIDE WINDOW HAS NOW FAILED TWICE. IT WAS REPAIRED IN 2009. *TR
NHTSA ODI #10355471
Mileage unknown · Aug 23, 2010
Visibility
2007 FORD EXPEDITION...POWER WINDOWS, SO FAR 3 0F 4 HAVE FAILED AND NEED REPLACING AT OWNER EXPENSE!! *TR
NHTSA ODI #10351214
7,000 miles · Jun 8, 2010
Visibility
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED WHEN THE VEHICLE WAS PARKED IN COLD WEATHER; ICE WOULD FORM INSIDE EACH WINDOW. WHILE DRIVING AT SPEEDS OF 30 MPH AND ENGAGING THE DEFROSTER, ONLY THE FRONT WINDSHIELD WOULD DEFROST BUT NOT THE PASSENGER WINDOWS IN THE VEHICLE. SHE THEN ENGAGED THE INTERIOR HEAT TO…
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TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED WHEN THE VEHICLE WAS PARKED IN COLD WEATHER; ICE WOULD FORM INSIDE EACH WINDOW. WHILE DRIVING AT SPEEDS OF 30 MPH AND ENGAGING THE DEFROSTER, ONLY THE FRONT WINDSHIELD WOULD DEFROST BUT NOT THE PASSENGER WINDOWS IN THE VEHICLE. SHE THEN ENGAGED THE INTERIOR HEAT TO NINETY DEGREES IN AN ATTEMPT TO DEFROST THE PASSENGER WINDOWS BUT TO NO AVAIL. THE CONTACT WAS UNABLE TO OPEN THE WINDOWS BECAUSE THEY WERE FROZEN SHUT AND IN ORDER TO DETERMINE WHEN TO CHANGE LANES, THE CONTACT WOULD HAVE TO OPEN THE DRIVER'S DOOR WHILE IN TRANSIT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 38,000.
NHTSA ODI #10335193
4,000 miles · Jun 8, 2010
Visibility
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING IN COLD WEATHER ALL SIX OF THE PASSENGER WINDOWS WOULD NOT DEFOG UNLESS THE HEAT WAS TURNED ALL THE WAY UP AND THE AIR VENTS WERE DIRECTED TOWARDS THE WINDOWS. THE CONTACT ALSO STATED THAT THE WINDOWS WOULD FREEZE SHUT AND SHE WAS UNABLE TO OPE…
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TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING IN COLD WEATHER ALL SIX OF THE PASSENGER WINDOWS WOULD NOT DEFOG UNLESS THE HEAT WAS TURNED ALL THE WAY UP AND THE AIR VENTS WERE DIRECTED TOWARDS THE WINDOWS. THE CONTACT ALSO STATED THAT THE WINDOWS WOULD FREEZE SHUT AND SHE WAS UNABLE TO OPEN THEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THERE MIGHT BE AN AIR LEAK. THE DRIVER'S SIDE MIRROR WAS REPLACED YET THE FAILURE PERSISTED WHEN DRIVING IN COLD WEATHER. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOUR TIMES, BUT THERE HAD BEEN NO RESOLUTION. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 38,000.
FORD IS RECALLING 57,199 MY 2006-2007 E-150, E-250, E-350, AND MY 2007 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES EQUIPPED WITH 5.4L ENGINES. THE FUEL RAIL CROSS-OVER HOSE MAY CONTAIN WEAK AREAS. AS A RESULT, THE HOSE MAY CRACK, WHICH COULD CAUSE A FUEL ODOR AND/OR FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL RAIL ASSEMBLY. THE RECALL BEGAN ON MARCH 3, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
FORD IS RECALLING 123,632 MY 2007-2008 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES. THE DOOR HANDLE HOUSING EMBOSSMENT RETAINING THE BOTTOM OF THE INTERIOR DOOR HANDLE SPRING ON ALL SIDE DOORS MAY FRACTURE DURING NORMAL CUSTOMER USAGE. THIS CAN RESULT IN INSUFFICIENT SPRING FORCE TO RETURN THE HANDLE TO THE FULLY CLOSED POSITION. THE HANDLE MAY BE LOOSE CAUSING A RATTLE OR NOISE AND THE HANDLE MAY NOT RETURN TO THE FULLY CLOSED POSITION. THIS CONDITION MAY ALSO PROVIDE A DELAYED RESISTANCE WHEN ACTUATING THE HANDLE PRIOR TO OPENING THE DOOR.
Consequence & remedy
Consequence: IN THE EVENT OF A SIDE IMPACT CRASH, THE INTERIOR DOOR HANDLE MAY CAUSE THE DOOR LATCH TO OPEN INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT.
Remedy: DEALERS WILL REPLACE THE INTERIOR HANDLE SPRING ON ALL SIDE DOORS. THE RECALL BEGAN ON MARCH 5, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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