The contact owns a 2007 Ford Expedition Max. The contact was at a state inspection station and the vehicle was failed due to rust holes on the passenger’s side front subframe behind the front suspension, directly under a reinforcement plate. The contact stated that the entire reinforcement plate and the frame rail behind the pla…
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The contact owns a 2007 Ford Expedition Max. The contact was at a state inspection station and the vehicle was failed due to rust holes on the passenger’s side front subframe behind the front suspension, directly under a reinforcement plate. The contact stated that the entire reinforcement plate and the frame rail behind the plate had rusted through rendering the vehicle unsafe. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed and the rusted frame section was replaced. The manufacturer had not been informed of the failure. The failure mileage was approximately 238,000.
NHTSA ODI #11450877
163,000 miles · Jun 8, 2018
Structure
MY INTERIOR DOOR HANDLE SPRINGS OUT AND HAS TO BE FORCE BACK IN PLACE. I'M TOLD THERE WAS A RECALL AND IT WAS FIXED. I'M NOT ARGUING THAT SOME TIME HAS PASSED BUT IF THAT'S THE CASE WHY IS THIS HAPPENING EXACTLY AS THE RECALL STATE.
NHTSA ODI #11100582
85,000 miles · Sep 24, 2014
Structure
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE WHILE IT WAS PARKED AND UNOCCUPIED. THE LIFTGATE HYDRAULIC CYLINDER EXPLODED INTO SMALL PIECES EVEN THOUGH THE LIFTGATE WAS NOT ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE…
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TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE WHILE IT WAS PARKED AND UNOCCUPIED. THE LIFTGATE HYDRAULIC CYLINDER EXPLODED INTO SMALL PIECES EVEN THOUGH THE LIFTGATE WAS NOT ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA ODI #10638718
52,000 miles · Sep 20, 2012
Structure
NOTICED THE PAINT "BUBBLING" ON THE HOOD AND LIFT GATE OF MY 2007 FORD EXPEDITION . I CONTACTED FORD TO SEE IF THERE WAS A RECALL OR THIS WOULD BE COVERED UNDER WARRANTY AND THEY SAID NO TO BOTH INQUIRIES. THE PROBLEM HAS GOTTEN WORST AND IS CONTINUING TO GROW . *TR
NHTSA ODI #10476553
55,000 miles · Nov 24, 2011
Structure
I BOUGHT A BRAND NEW 2007 FORD EXPEDITION EDDIE BAWER, THE VEHICLE IS STILL UNDER WARRANTY. LAST YEAR THE FORD DEALERSHIP CHANGED THE HOOD SINCE IT WAS RUSTING. NOW THE TAIL GATE IS RUSTING AND THE PAINT BUBBLING, BUT FORD HAS REFUSED TO REPLACE THE TAILGATE. I LIVE IN CENTRAL FLORIDA AND THE VEHICLE HAS NEVER BEEN UP NORTH O…
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I BOUGHT A BRAND NEW 2007 FORD EXPEDITION EDDIE BAWER, THE VEHICLE IS STILL UNDER WARRANTY. LAST YEAR THE FORD DEALERSHIP CHANGED THE HOOD SINCE IT WAS RUSTING. NOW THE TAIL GATE IS RUSTING AND THE PAINT BUBBLING, BUT FORD HAS REFUSED TO REPLACE THE TAILGATE. I LIVE IN CENTRAL FLORIDA AND THE VEHICLE HAS NEVER BEEN UP NORTH OR NEAR THE COAST. I HAVE NEVER HAD A VEHICLE RUST LIKE THIS. *TR
NHTSA ODI #10437212
92,500 miles · Nov 12, 2010
StructureVisibility
WE WERE LOADING UP OUR 2007 FORD EXPEDITION TO GO OUT. THE VEHICLE HAD JUST BEEN STARTED TO WARM UP, WHEN I SHUT THE REAR HATCH, THE GLASS SHATTERED CAUSING A HUGE MESS ALLOVER THE REAR OF THE TRUCK. THE 2 CONTACTS WERE DANGLING FROM THE TRUCK, BUT THE GLASS WAS COMPLETELY SHATTERED OUT. *TR
NHTSA ODI #10365512
Mileage unknown · Mar 19, 2010
Structure
WE PURCHASED A USED 2007 FORD EXPEDITION EL WITH 40,000 MILES ON IT FROM A CERTIFIED FORD DEALERSHIP. AFTER A FEW MONTHS WE NOTICED THAT THE PAINT ON THE HOOD AND THE LIFTGATE WAS BUBBLING. WE TOOK IT TO THE DEALERSHIP AND THEY SAID THE PAINT WAS OXIDIZING, NOT RUSTING. THE DEALERSHIP TRIED TO FILE A CLAIM UNDER WARRANTY BUT …
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WE PURCHASED A USED 2007 FORD EXPEDITION EL WITH 40,000 MILES ON IT FROM A CERTIFIED FORD DEALERSHIP. AFTER A FEW MONTHS WE NOTICED THAT THE PAINT ON THE HOOD AND THE LIFTGATE WAS BUBBLING. WE TOOK IT TO THE DEALERSHIP AND THEY SAID THE PAINT WAS OXIDIZING, NOT RUSTING. THE DEALERSHIP TRIED TO FILE A CLAIM UNDER WARRANTY BUT IT WAS DENIED. WE HAVE TRIED A SECOND TIME AND WAITING TO HEAR BACK. A VEHICLE WITH A $50,000 MSRP THAT HAS THE PAINT BUBBLING OFF AFTER 2 AND A HALF YEARS IS TERRIBLE. I WILL THINK TWICE BEFORE PURCHASING ANOTHER FORD PRODUCT. *TR
NHTSA ODI #10320967
45,000 miles · Feb 26, 2010
Structure
TL*THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE LIFT GATE WOULD OPEN WITHOUT WARNING, IT SHUT WITH A LOT OF FORCE. THE CONTACT HAS TAKEN THE VEHICLE TO A DEALER WHO INFORMED THE CONTACT THAT THE TWO ARMS ON THE LIFT GATE NEEDED TO BE REPLACED. THE CONTACT HAS NOT HAD THE TWO ARMS REPLACED. THE CONT…
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TL*THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE LIFT GATE WOULD OPEN WITHOUT WARNING, IT SHUT WITH A LOT OF FORCE. THE CONTACT HAS TAKEN THE VEHICLE TO A DEALER WHO INFORMED THE CONTACT THAT THE TWO ARMS ON THE LIFT GATE NEEDED TO BE REPLACED. THE CONTACT HAS NOT HAD THE TWO ARMS REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE LIFT GATE AND THEY INFORMED THE CONTACT THAT A SERVICE REPRESENTATIVE WOULD NOTIFY HIM. THE CONTACT HAS NOT RECEIVED A CALL FROM THE SERVICE REPRESENTATIVE. THE CONTACT IS CONCERNED THAT SOMEONE COULD BE INJURED BY THE LIFT GATE. THE FAILURE MILEAGE WAS 45,000. UPDATED 11/16/10. *LJ
NHTSA ODI #10314654
11,428 miles · Sep 12, 2008
Structure
ELECTRONIC REAR HATCH MAKE AN AWFUL NOISE WHEN OPENING AND CLOSING. IT HAS BEEN TO THE DEALER TWICE FOR REPAIR. THEY CAN NOT FIGURE OUT WHAT THE PROBLEM IS. THE NOISE IS NOT CONSISTENT, WILL COME AND GO. THEY DID INDICATE THAT THE MOTOR IS LOUD. THE NOISE STILL CONTINUES TO EXIST. *TR
FORD IS RECALLING 57,199 MY 2006-2007 E-150, E-250, E-350, AND MY 2007 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES EQUIPPED WITH 5.4L ENGINES. THE FUEL RAIL CROSS-OVER HOSE MAY CONTAIN WEAK AREAS. AS A RESULT, THE HOSE MAY CRACK, WHICH COULD CAUSE A FUEL ODOR AND/OR FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL RAIL ASSEMBLY. THE RECALL BEGAN ON MARCH 3, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
FORD IS RECALLING 123,632 MY 2007-2008 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES. THE DOOR HANDLE HOUSING EMBOSSMENT RETAINING THE BOTTOM OF THE INTERIOR DOOR HANDLE SPRING ON ALL SIDE DOORS MAY FRACTURE DURING NORMAL CUSTOMER USAGE. THIS CAN RESULT IN INSUFFICIENT SPRING FORCE TO RETURN THE HANDLE TO THE FULLY CLOSED POSITION. THE HANDLE MAY BE LOOSE CAUSING A RATTLE OR NOISE AND THE HANDLE MAY NOT RETURN TO THE FULLY CLOSED POSITION. THIS CONDITION MAY ALSO PROVIDE A DELAYED RESISTANCE WHEN ACTUATING THE HANDLE PRIOR TO OPENING THE DOOR.
Consequence & remedy
Consequence: IN THE EVENT OF A SIDE IMPACT CRASH, THE INTERIOR DOOR HANDLE MAY CAUSE THE DOOR LATCH TO OPEN INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT.
Remedy: DEALERS WILL REPLACE THE INTERIOR HANDLE SPRING ON ALL SIDE DOORS. THE RECALL BEGAN ON MARCH 5, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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