2016 Ford Escape

WENT TO LEAVE MY HOUSE FOR WORK AND STARTED MY ESCAPE AND HAD NO STEERING. THE STEERING WHEEL WAS FROZEN STUCK. I HAVE NEVER HAD THIS PROBLEM AS I BOUGHT THE CAR BRAND NEW. HAD IT TOWED TO A MECHANIC AND WAS TOLD THERE ARE TONS OF COMPLAINTS ABOUT FROZEN STEERING WHEELS IN THE ESCAPES AND THERE IS NO FIX FOR THE PROBLEM. ONLY THING I CAN DO IS START THE CAR AND LET IT WARM UP FOR AN HOUR, OR UNTIL THE STEERING BOX GETS TO 42 DEGREES AND THE STEERING WHEEL WILL UNFREEZE. THEN WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL TRIES TO LOCK UP AND NOT TURN. THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND CORRECTED BEFORE LIVES ARE LOST!!!!!!!!!

STARTING BACK IN THE SUMMER OF 2020 MY CAR WOULD NOT START, LIKE THE BATTERY WAS DEAD. THE CAR WAS PARKED IN MY GARAGE, ALWAYS STATIONARY. I HAD REPLACED THE BATTERY IN JUL OF 2019. I'VE TAKEN IT TO 3 MECHANICS TESTING THE ELECTRICAL SYSTEM AT $300 AND ALSO TESTING THE BATTERY AT THE OTHER MECHANICS. AFTER DOING SOME RESEARCH I FOUND THAT THE FOB TALKS TO THE CAR EVEN WHEN IT'S NOT ON OR WHEN THE FOB IS NOT NEAR THE CAR. A COUPLE MONTHS AGO I PURCHASED A TRICKLE CHARGER WHICH I USED FOR A MONTH OR SO UNTIL I STARTED TO PUT THE FOB IN A FARADAY CAGE TO BLOCK THE SIGNAL FROM THE FOB TO THE CAR. THIS SEEMED TO HELP FOR A WHILE UNTIL LAST WEEK WHEN I COULD NOT START MY CAR. AGAIN, ACTING LIKE THE BATTERY WAS DEAD. I'VE ALSO PURCHASED A JUMP STARTER WHICH WAS WORKING WHEN THE CAR WOULDN'T START. THE PROBLEM HAS GOTTEN WORSE IN THE LAST WEEK AS I'VE HAD TO JUMP IT SEVERAL TIMES. I'M REALLY AT A LOSS AS TO WHAT TO DO NEXT OTHER THAN SELL THE CAR.

WHEN PURCHASE 2016 FORD ESCAPE WITHIN A MONTH SERVICE ENGINE LIGHT CAME ON YOU CAN SMELL COOLANT SOMETINES SMOKE SMELL TOOK VEHICLE IN THEY TOLD IT WAS NOTHING TO WORRY ABOUT, FROM 2016 TO 2021 I HAD TO PURCHASE COOLANT OVER TEN TIMES IT WAS ALWAYS LOW THE SMELL CONTINUE TOO THE CHECK ENGINE LIGHTS COMES ON STAYS ON HOWEVER TOOK IT IN THREE TIMES WITH THE SAME ANSWER NOTHING TO WORRY ABOUT IS FINE. I WROTE LETTERS TO FORD CUSTOMER RELATIONS REPORTING ELECTRICAL AND MECHANICAL CONCERNS THAT NEEDS REPAIRING.-REPORTING MY EYES AND BREATHING WAS AFFECTED WHEN INSIDE THE FORD ESCAPE-SOMETIMES THE ENGINE WOULD TURN OFF THERE WAS ALSO AN ODOR OF SMOKE AND COOLANT THESE ISSUES CONTINUE DAILY. EVIDENTLY FORD DIDN'T CARE BUT IT WAS REPORTED TO THEM. I ALSO WROTE TO YOUR DEPARTMENT HOWEVER I HAVE NOT HEARD BACK THEREFORE I AM DOING THIS ONLINE COMPLAINT, PLEASE NOTE I WANT TO SEND PHOTOS HOWEVER IT WOULD NOT LET ME DOWNLOAD CAN YOU SEND ME YOUR EMAIL TO SEND THIEM TO YOU IITS VERY IMPORTANT EVIDENCE THANK YOU. I

AS I WAS DRIVING DOWN THE ROAD I NOTICED I WASN'T ACCELERATING; AS I TRIED TO PRESS ON THE ACCELERATOR THE RPMS WOULD INCREASE, BUT THE VEHICLE WOULD NOT SPEED UP. I PULLED OFF THE TO A SIDE ROAD, STOPPED THE CAR, PUT IT IN PARK AND THEN BACK INTO DRIVE AND HAD NO CHANGE IN ABILITY TO ACCELERATE. I TRIED TURNING IT OFF AND BACK ON. AS I THEN TRIED TO GET THE CAR BACK HOME (THANKFULLY I WASN'T FAR) I HAD TO PUT IT IN LOW GEAR AND COULD ONLY GO 10-15 MPH. THE TRANSMISSION FAILURE LIGHT CAME UP AT THIS POINT. AFTER TRYING TO LET THE VEHICLE COOL DOWN, THERE WAS NO CHANGE. I HAD THE VEHICLE REPAIRED AT A TRANSMISSION SHOP; COSTING $4,100; THE TRANSMISSION MECHANIC COULDN'T TELL ME EXACTLY WHAT WENT WRONG OTHER THAN IT HAD OVERHEATED IN THE TRANSMISSION AND THERE WAS A LOT OF INTERNAL DAMAGE. I AM STILL STRUGGLING WITH ISSUES WITH ACCELERATING WHEN THE VEHICLE IS COLD. THE VEHICLE IS SLUGGISH AND SHIFTS VERY HARD WHEN IT IS COLD. THE MECHANIC IS LOOKING INTO IT AGAIN.

I WAS DRIVING AND TURNED A CORNER ON A LOCAL ROAD AND MY REAR LEFT DOOR SWUNG OPEN. THERE HAD BEEN NO INDICATION IT WASN'T CLOSED. THEN, AFTER STOPPING, I TRIED TO CLOSE IT AND IT WOULDN'T LATCH--IT JUST BOUNCED BACK OPEN. THE FOLLOWING LINK IS VIDEO SOMEONE ELSE POSTED THAT SHOWS THE EXACT ISSUE I HAD: HTTPS://WWW.YOUTUBE.COM/WATCH?V=_EIOZPH8_XG IT'S A DIFFERENT MAKE AND MODEL FROM FORD, BUT THE ISSUE IS IDENTICAL TO WHAT I AM DEALING WITH NOW.

I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH WHEN ALL OF A SUDDEN OUT OF NOWHERE I COULDN'T ACCELERATE ANYMORE IT WAS ALMOST LIKE I WAS STUCK IN NEUTRAL BUT I WAS CLEARLY IN DRIVE. I BEGAN HAVING OTHER DRIVERS HONK AT ME AND TRYING TO PASS ME, I HAD MY DAUGHTER IN THE CAR WITH ME, IT WAS REALLY SCARY. I COULD HAVE EASILY BEEN IN A ACCIDENT. I PULLED OVER TO THE SIDE OF THE HIGHWAY, TURNED MY HAZARDS ON, AND CALLED A TOW TRUCK. THE MECHANIC SAID MY TRANSMISSION WAS DONE AND I NEEDED A NEW ONE, HE ALSO SAID THIS IS A COMMON PROBLEM WITH THE FORD ESCAPES. I REPAIRED IT IT COST 5600$. THE PART THAT BOTHERED ME MOST WAS WHEN I CONTACTED FORD THEY DIDN'T CARE ONE BIT. I FEEL THIS IS A SAFETY HAZARD AND FORD NEEDS TO RECALL THIS PART AND MAKE IT RIGHT AND STAND BEHIND THEIR NAME, BECAUSE I GUARANTEE THEY ARE FULLY AWARE OF THIS HAPPENING AND YET FAIL TO RECALL IT AND FIX IT.

MY VEHICLE STARTED MAKING A FAINT WHISTLING / WINDING SOUND WHEN BEING DRIVEN. THEN MY CAR WOULD NOT DRIVE ANY MORE WHILE IT WAS IN THE DRIVE POSITION . THE RPM NEEDLE KEPT JUMPING AS IF IT WAS BEING DRIVEN. I WAS PULLING INTO MY DRIVEWAY WHEN ALL OF A SUDDEN MY CAR WOULD NOT GO. I STOPPED , STUCK IN THE MIDDLE OF THE DRIVEWAY. I TURNED THE CAR OFF, WAITED FOR A MIN OR 2 THEN TURNED THE CAR BACK ON, AFTER THAT THE CAR FINALLY SHIFT INTO GEAR, AND I WAS ABLE TO PARK MY CAR. THE LIGHT FINALLY CAME ON SAYING TRANMISSIONS FAILURE SERVICE NOW OR SOMETHING TO THAT AFFECT. SO I TOOK THE CAR TO FORD SEEING HOW I WAS STILL UNDER FACTORY WARRANTY, FINALLY AFTER A MONTH , GOT MY CAR BACK. THEY DIDN'T REPLACE THE TRANSMISSION JUST PARTS OF IT FROM WHAT I WAS TOLD -MANS A HOSE FOR MY HEATER. NOW A FEW WEEKS LATER, MY CAR IS MAKING THE SAME NOISE.

I OWN A 2016 FORD ESCAPE, WHILE I WAS DRIVING AT 55 MILES AN HOUR, IT DOWNSHIFTED AND LOST POWER, I WAS ABLE TO GET IT TO MY DRIVEWAY, WHERE I PARKED IT. IT SHIFTED OUT OF PARK TO REVERSE, AND ROLLED BACKWARD. THERE WERE NO INJURIES, THANK GOODNESS. I HAD TO TOWED TO A FORD DEALERSHIP. IT NEEDS TO HAVE A TOTAL TRANSMISSION REPLACEMENT. I HAVE READ OF MORE THAN 15 CASES ON THIS FORUM THAT ARE THE SAME AS MINE. I BELIEVE A RECALL NEEDS TO HAPPEN . I REACHED OUT TO FORD, THEY WILL NOT HELP ON REPLACEMENT COST OF 5000.00 REPAIR.