NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,115 reports81,000 miles · Apr 1, 2021
Unknown Or OtherCrash
TL*THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT 8 MPH, THE BALL JOINT FRACTURED CAUSING THE FRONT DRIVER SIDE TIRE TO DETACH. AS A RESULT, THE VEHICLE REAR ENDED A VEHICLE ON THE STREET. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIV…
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TL*THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT 8 MPH, THE BALL JOINT FRACTURED CAUSING THE FRONT DRIVER SIDE TIRE TO DETACH. AS A RESULT, THE VEHICLE REAR ENDED A VEHICLE ON THE STREET. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DIAGNOSED WITH THE BALL JOINT AND CV AXYL NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE'S NO RECALLS ASSOCIATED WITH THEIR VEHICLE. THE FAILURE MILEAGE WAS 81,000.
NHTSA ODI #11405932
86,000 miles · Mar 28, 2021
Power Train
WHILE TRAVELING DOWN THE HIGHWAY MY VEHICLE ABRUPTLY SWITCHED INTO REVERSE AT 75 MPH I ALMOST LOST CONTROL. I LET THE CAR COME TO A COMPLETE STOP BUT WAS ABLE TO GET TO THE SIDE OF THE ROAD GOING ON REVERSE CAR SHIFTER WOULD GO INTO PARK BUT DASH SAID IT WAS IN REVERSE AND WANTED TO GO IN REVERSE, I CUT OFF THE IGNITION BUT COUL…
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WHILE TRAVELING DOWN THE HIGHWAY MY VEHICLE ABRUPTLY SWITCHED INTO REVERSE AT 75 MPH I ALMOST LOST CONTROL. I LET THE CAR COME TO A COMPLETE STOP BUT WAS ABLE TO GET TO THE SIDE OF THE ROAD GOING ON REVERSE CAR SHIFTER WOULD GO INTO PARK BUT DASH SAID IT WAS IN REVERSE AND WANTED TO GO IN REVERSE, I CUT OFF THE IGNITION BUT COULD NOT START BACK DUE TO IT BEING IN REVERSE AND NOT ABLE TO GO INTO PARK , FORD SHOWS A RECALL ON THIS MODEL VEHICLE IN 2014 FOR THE SAME ISSUE.
NHTSA ODI #11405270
161,000 miles · Mar 27, 2021
Power Train
I WAS DRIVING HOME FROM WORK AND THE CAR SHUCK AND THE TRANSMISSION MADE A WHINNING SOUND AND THE CAR ROLLED TO A STOP BECAUSE THE TRANSMISSION WOULD;NT SHIFT.I BARELY MADE IT HOME..PARKED IT IN GARAGE AND NOW LOOKING FOR ANSWERS TO WHAT HAPPENED. THE TRANSMISSION COST FROM $1500.00 TO $4000.00
NHTSA ODI #11405148
120,000 miles · Mar 10, 2021
Electrical SystemFire
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT THE LOCAL DEALER SOUTH BAY FORD LOCATED AT 5100 ROSECRANS AVENUEHAWTHORNE, CA 90250 WHEN THE CENTER CONSOLE PHONE CHARGER SUDDENLY CAUGHT ON FIRE DESTROYING THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO ADDITIONAL INFORMATION WAS …
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TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT THE LOCAL DEALER SOUTH BAY FORD LOCATED AT 5100 ROSECRANS AVENUEHAWTHORNE, CA 90250 WHEN THE CENTER CONSOLE PHONE CHARGER SUDDENLY CAUGHT ON FIRE DESTROYING THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
NHTSA ODI #11400222
70,605 miles · Mar 9, 2021
Power Train
TRANSMISSION FAILED AT 70,000 MILES, WILL NOT GO IN DRIVE OR REVERSE, ALL OF A SUDDEN
NHTSA ODI #11399902
98,800 miles · Mar 6, 2021
Power Train
DRIVING HOME FROM TOWN AND THE TRANSMISSION WENT OUT. NO WARNING OF ANY KIND. JUST DRIVING THROUGH TOWN AND IT QUIT MOVING AND WAS LIKE IT WAS IN NEUTRAL.
NHTSA ODI #11399484
89,805 miles · Mar 3, 2021
EngineFuel/propulsion SystemFire
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBOCHARGER WAS LEAKING AND THEY NEEDED TO REPLACED THE TURBOCHARGER, FUEL LINE AND FUEL GASKET. THE DEALER WAS NOT NOTIF…
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TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBOCHARGER WAS LEAKING AND THEY NEEDED TO REPLACED THE TURBOCHARGER, FUEL LINE AND FUEL GASKET. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,805.
NHTSA ODI #11398969
60,000 miles · Feb 23, 2021
Engine
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO STALL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER VAN BORTEL FORD, INC. (71 MARSH RD, EAST ROCHESTER, NY 1…
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TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO STALL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER VAN BORTEL FORD, INC. (71 MARSH RD, EAST ROCHESTER, NY 14445, (585)586-4415) WHERE IT WAS DIAGNOSED WITH NEEDING THE COIL FOR CYLINDER NUMBER 3 TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA ODI #11397563
68,000 miles · Feb 18, 2021
Steering
MY WIFE WAS RETURNING FROM THE STORE WHEN THE STEERING GOT STIFF. AS IF THE POWER-ASSISTED STEERING HAD FAILED. SHE MANAGED TO GET IT HOME SINCE SHE WAS ON OUR ROAD AND ONLY HAD TO TURN INTO OUR DRIVEWAY. I TOOK IT OUT AND THE STEERING WAS OK FOR ABOUT A MILE. THEN IT DID THE SAME FOR ME. FORD HAS HAD THIS ISSUE WITH SEVERAL OF…
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MY WIFE WAS RETURNING FROM THE STORE WHEN THE STEERING GOT STIFF. AS IF THE POWER-ASSISTED STEERING HAD FAILED. SHE MANAGED TO GET IT HOME SINCE SHE WAS ON OUR ROAD AND ONLY HAD TO TURN INTO OUR DRIVEWAY. I TOOK IT OUT AND THE STEERING WAS OK FOR ABOUT A MILE. THEN IT DID THE SAME FOR ME. FORD HAS HAD THIS ISSUE WITH SEVERAL OF THEIR VEHICLES FOR SOME TIME NOW. MANY HAVE BEEN RECALLED AND THIS ONE SHOULD BE. I HAVE READ MANY COMPLAINTS AND REVIEWS ABOUT THIS ISSUE. I BELIEVE THIS IS A SERIOUS ISSUE. IF THE STEERING FAILS AT AN INOPPORTUNE TIME PEOPLE COULD BE KILLED.
NHTSA ODI #11396800
104,000 miles · Feb 15, 2021
Power Train
WHEN DRIVING ON HIGHWAY, ESCAPE LOST ABILITY TO ACCELERATE OR STAY ABOVE 1000 RPM. PULLED OFF ROAD, TURNED VEHICLE OFF, AND RESTARTED VEHICLE, TRIED TO DRIVE IT, HEARD A "CLUNK" NOISE AND SMELLED SOMETHING BURNING. VEHICLE COULD MOVE AND CHANGE GEARS, BUT NOT ACCELERATE TO DRIVE, TURNED VEHICLE OFF AND HAD IT TOWED TO MECHANIC. …
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WHEN DRIVING ON HIGHWAY, ESCAPE LOST ABILITY TO ACCELERATE OR STAY ABOVE 1000 RPM. PULLED OFF ROAD, TURNED VEHICLE OFF, AND RESTARTED VEHICLE, TRIED TO DRIVE IT, HEARD A "CLUNK" NOISE AND SMELLED SOMETHING BURNING. VEHICLE COULD MOVE AND CHANGE GEARS, BUT NOT ACCELERATE TO DRIVE, TURNED VEHICLE OFF AND HAD IT TOWED TO MECHANIC. MECHANIC DIAGNOSED IT AS A TRANSMISSION ISSUE. VEHICLE IS CURRENTLY IN THE SHOP FOR A MORE THOROUGH DIAGNOSIS AND POSSIBLE REPAIR. VEHICLE HAD 104,000 MILES ON IT AT THE TIME OF INCIDENT.
NHTSA ODI #11396272
Official recalls
4Jan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Oct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Jun 26, 2017
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.
Remedy: Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗