Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
The contact owns a 2016 Ford Escape. The contact stated while driving 58 MPH in the rain, the sunroof glass panel exploded and shattered. The contact continued driving. The contact had not sustained any injuries. The dealer was notified of the failure and provided an estimate for the repair. The vehicle was not diagnosed or repa…
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The contact owns a 2016 Ford Escape. The contact stated while driving 58 MPH in the rain, the sunroof glass panel exploded and shattered. The contact continued driving. The contact had not sustained any injuries. The dealer was notified of the failure and provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 119,500.
NHTSA ODI #11658953
Mileage unknown · Oct 17, 2018
Visibility
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF EXPLODED WITH A LOUD NOISE. GLASS ENTERED THE VEHICLE AND THERE WAS A LARGE HOLE DUE TO THE FAILURE. THERE WERE NO INJURIES. THE GLASS WAS REMOVED FROM THE SUN ROOF AREA BY A GLASS REPAIR FACILITY WHO ORDERED THE REPLACEMENT GLASS. THE DEAL…
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TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF EXPLODED WITH A LOUD NOISE. GLASS ENTERED THE VEHICLE AND THERE WAS A LARGE HOLE DUE TO THE FAILURE. THERE WERE NO INJURIES. THE GLASS WAS REMOVED FROM THE SUN ROOF AREA BY A GLASS REPAIR FACILITY WHO ORDERED THE REPLACEMENT GLASS. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS WAITING FOR THE SUN ROOF REPLACEMENT PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ODI #11141110
12,000 miles · Mar 23, 2018
StructureVisibility
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 45 MPH OR MORE, THERE WAS AN ABNORMAL WHISTLING NOISE EMERGING FROM THE FRONT WINDSHIELD. ADDITIONALLY, THERE WAS A 3/8 GAP BETWEEN THE WINDSHIELD AND PLASTIC TRIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROSSROADS FORD OF INDI…
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TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 45 MPH OR MORE, THERE WAS AN ABNORMAL WHISTLING NOISE EMERGING FROM THE FRONT WINDSHIELD. ADDITIONALLY, THERE WAS A 3/8 GAP BETWEEN THE WINDSHIELD AND PLASTIC TRIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROSSROADS FORD OF INDIAN TRAIL, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: PAF-14252656-R9Y2C0. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
NHTSA ODI #11081045
Mileage unknown · Oct 2, 2017
Electrical SystemStructureVisibility
2016 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL AND ELECTRICAL ISSUES THAT NEEDS TO BE ADDRESSED TO THE MANUFACTURER. *SMD THE CONSUMER STATED THE DEALER DID NOT PROVIDE THE VEHICLE THAT WAS AGREED UPON. BUT, PROVIDED ANOTHER VEHICLE THAT WAS NOT CONDUCIVE TO THE CONSUMER'S MEDICAL OR PERSONAL REQUESTS. U…
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2016 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL AND ELECTRICAL ISSUES THAT NEEDS TO BE ADDRESSED TO THE MANUFACTURER. *SMD THE CONSUMER STATED THE DEALER DID NOT PROVIDE THE VEHICLE THAT WAS AGREED UPON. BUT, PROVIDED ANOTHER VEHICLE THAT WAS NOT CONDUCIVE TO THE CONSUMER'S MEDICAL OR PERSONAL REQUESTS. UPDATED 10/2/2017*JS
NHTSA ODI #10838238
21,592 miles · Feb 7, 2017
Visibility
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH THE SUN ROOF EXPLODED UPWARDS AND MADE A VERY LOUD NOISE WITHOUT WARNING. THE GLASS SHATTERED AND THE PIECES FELL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DID NOT DO ANYTHING, BUT STATED THAT THE FAILURE WAS UNUSUAL. THE …
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TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH THE SUN ROOF EXPLODED UPWARDS AND MADE A VERY LOUD NOISE WITHOUT WARNING. THE GLASS SHATTERED AND THE PIECES FELL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DID NOT DO ANYTHING, BUT STATED THAT THE FAILURE WAS UNUSUAL. THE DEALER SPECULATED THAT SOMETHING MAY HAVE HIT THE ROOF TO CAUSE THE EXPLOSION; HOWEVER, THE CONTACT DISAGREED. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AND PROMISED TO CALL THE CONTACT BACK. THE VEHICLE REMAINED AT THE DEALER'S, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,592. UPDATED 05/10/17*LJ *CN
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.
Remedy: Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
0
No exact-year investigations in this snapshot.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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