Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
880–25K
7425–50K
11950–75K
23375–100K
488100–150K
209150K+
1,211 reports with mileage · 183 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 459 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 434 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 153 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
40 crash reports20 fire reports20 injury reports
What owners actually said
1,394 reports
200,000 miles · Oct 27, 2016
Unknown Or Other
I WAS PULLING OUT OF MY GRANDMOTHERS DRIVEWAY AND HEARD A LOUD BANGING NOISE. ONCE GETTING OUT AND INSPECTING I NOTICED ON THE BACK RIGHT PASSENGER SIDE IT WAS RUSTED OUT AND THE SHOCK MOUNT WAS DETACHED. WHY ARE THERE NO RECALLS WITH ALL THE COMPLIANTS? SOME PEOPLE CAN'T AFFORD $1,500 REPAIRS ON A CAR WHEN THE MANUFACTURERS USE…
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I WAS PULLING OUT OF MY GRANDMOTHERS DRIVEWAY AND HEARD A LOUD BANGING NOISE. ONCE GETTING OUT AND INSPECTING I NOTICED ON THE BACK RIGHT PASSENGER SIDE IT WAS RUSTED OUT AND THE SHOCK MOUNT WAS DETACHED. WHY ARE THERE NO RECALLS WITH ALL THE COMPLIANTS? SOME PEOPLE CAN'T AFFORD $1,500 REPAIRS ON A CAR WHEN THE MANUFACTURERS USED BAD UNDERCOATING.
NHTSA ODI #10919693
183,000 miles · Oct 26, 2016
Engine
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 183,000.
NHTSA ODI #10919010
140,000 miles · Oct 21, 2016
Structure
WHILE DRIVING WE NOTICED A REALLY LOUD BANGING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE CAR. UPON LOOKING AROUND WE NOTICED SIGNIFICANT RUST INSIDE THE WHEEL WELL AREA. TOOK IT TO A BODY SHOP AND WAS ADVISED THAT THE SHOCK MOUNT IS RUSTED OUT. I TOOK IT TO MY LOCAL FORD DEALER WHO SAID THAT THEY GET A COUPLE OF THESE …
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WHILE DRIVING WE NOTICED A REALLY LOUD BANGING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE CAR. UPON LOOKING AROUND WE NOTICED SIGNIFICANT RUST INSIDE THE WHEEL WELL AREA. TOOK IT TO A BODY SHOP AND WAS ADVISED THAT THE SHOCK MOUNT IS RUSTED OUT. I TOOK IT TO MY LOCAL FORD DEALER WHO SAID THAT THEY GET A COUPLE OF THESE A WEEK. THE COST IS AT LEAST $1.500 PER SHOCK MOUNT. IF THERE'S A SEPARATION FROM THE SHOCK MOUNT IT COULD CAUSE YOU TO LOOSE CONTROL. I DON'T UNDERSTAND WHY WITH THE THOUSANDS OF COMPLAINTS WITH THIS "KNOWN PROBLEM " FORD ISN'T DOING A RECALL! APPARENTLY THE RUST HAD BEEN HAPPENING FOR A WHILE BUT WE NEVER KNEW ABOUT IT UNTIL THE LOUD NOISE. OUR MECHANIC ADVISED US THAT IT IS NOT SAFE TO DRIVE.
NHTSA ODI #10917911
57,000 miles · Oct 20, 2016
StructureSuspension
UNDERBODY IS ALL RUSTED, ONLY 57,000 MILES AND STORED INSIDE, EXCEPT WHEN DRIVING. *TR
NHTSA ODI #10917651
85,000 miles · Oct 19, 2016
Vehicle Speed Control
THROTTLE BODY STICKS WHEN IT'S WET OUTSIDE OR COLD.
NHTSA ODI #10917352
105,000 miles · Oct 18, 2016
StructureSuspension
VEHICLE STARTED MAKING A NOISE IN PASSENGER REAR WHEEL. UPON INSPECTION I OBSERVED THAT THE WELL WAS COMPLETELY RUSTED THROUGH WHERE THE SHOCK IS MOUNTED. LEARNED THAT THIS IS A MANUFACTURING DEFECT FROM THOUSANDS OF COMPLAINTS
NHTSA ODI #10916730
95,000 miles · Oct 17, 2016
Structure
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BANGING NOISE. THE CONTACT OBSERVED THAT THE WHEEL WELL HAD RUSTED A HOLE UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,00…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BANGING NOISE. THE CONTACT OBSERVED THAT THE WHEEL WELL HAD RUSTED A HOLE UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 01/10/17*LJ
NHTSA ODI #10916476
89,000 miles · Oct 13, 2016
Structure
THE BACK REAR WHEEL WELL RUSTED THROUGH AND THE SHOCK WENT THROUGH THE "FLOOR" AND PANEL OF THE SUV. I BOUGHT THIS WITH 65,000 MILES ON IT AND NOW HAS 89,000 AND I CAN'T DRIVE IT AND NO ONE WILL FIX IT. I PAID $8500. FOR A SUV THAT I ONLY DROVE FOR 11/2 YEARS. I DRIVING AND HEARD A THUMPING SOUND SO I STOPPED AND DIDN'T SEE A…
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THE BACK REAR WHEEL WELL RUSTED THROUGH AND THE SHOCK WENT THROUGH THE "FLOOR" AND PANEL OF THE SUV. I BOUGHT THIS WITH 65,000 MILES ON IT AND NOW HAS 89,000 AND I CAN'T DRIVE IT AND NO ONE WILL FIX IT. I PAID $8500. FOR A SUV THAT I ONLY DROVE FOR 11/2 YEARS. I DRIVING AND HEARD A THUMPING SOUND SO I STOPPED AND DIDN'T SEE ANYTHING. I DROVE 1/2 MILE TO MY HOUSE AND THE NOISE WAS VERY LOUD, I LOOKED AGAIN TO SEE THAT THE SHOCK BROKE THROUGH THE PANEL AND NOT ANY OF IT IS CONNECTED TO THE BODY OF THE TRUCK. I GOT ON A COMPLAINT WEBSITE AND HUNDREDS OF PEOPLE ARE HAVING THE SAME PROBLEM AT THE SAME SPOT ON THE VEHICLE. WHEN WE BOUGHT THE SUV MY HUSBAND GOT ON HIS BACK AND LOOKED AT THE UNDERCOATING AND EVERYTHING WAS FINE. THE MUFFLER BROKE AND THE MECHANIC HAD MY HUSBAND TO LOOK UNDER THE SUV AND EVERYTHING IS RUSTED. THE MECHANIC SAID THE UNDERCOAT WAS FAULTY AND TRAPPED MOISTURE BETWEEN IT AND THE BODY OF THE SUV. THIS THING IS FALLING OUT FROM UNDERNEATH ME. THE LEFT REAR IS RUSTED OUT AND THIS ONLY STARTED HAPPENING ABOUT 3 MONTHS AGO. EVERYWHERE THERE IS A SEAM, RUST IS FORMING. I BLAMED IN ON THE DEALER FOR SELLING ME A FLOOD CAR, UNTIL I DID MORE RESEARCH AND FOUND OUT THAT HUNDREDS OF OTHER PEOPLE ARE HAVING THE SAME PROBLEMS. FORD RECALLED OTHER VEHICLES FOR THE SAME PROBLEM, WHY DID THEY KEEP DOING THE SAME THING? I AM UNEMPLOYED AND THIS IS MY TRANSPORTATION. I HAVE TO DRIVE IT, HOPEFULLY I WON'T KILL MYSELF OR ANYONE ELSE WHEN IT FALLS APART ON THE ROAD.
NHTSA ODI #10915737
155,000 miles · Oct 6, 2016
Suspension
THE PASSENGER SIDE REAR SHOCK TOWER IS RUSTED TO THE POINT WHERE THE TOP OF THE SHOCK IS NOT SECURED TO THE UNI-BODY FRAME. WHEN GOING OVER A BUMP THERE IS METAL TO METAL CONTACT. WHILE NOT RUSTED COMPLETELY THROUGH, A SCREWDRIVER CAN BE EASILY POKED THROUGH THE RUSTY METAL ON THE REAR DRIVER SIDE SHOCK TOWER AS WELL. THIS H…
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THE PASSENGER SIDE REAR SHOCK TOWER IS RUSTED TO THE POINT WHERE THE TOP OF THE SHOCK IS NOT SECURED TO THE UNI-BODY FRAME. WHEN GOING OVER A BUMP THERE IS METAL TO METAL CONTACT. WHILE NOT RUSTED COMPLETELY THROUGH, A SCREWDRIVER CAN BE EASILY POKED THROUGH THE RUSTY METAL ON THE REAR DRIVER SIDE SHOCK TOWER AS WELL. THIS HAS OBVIOUSLY BEEN SLOWLY RUSTING THE LAST FEW YEARS BUT WAS NOT VISIBLE UNTIL THE INNER PANELS WERE REMOVED ALLOWING ACCESS TO THE INNER WHEEL WELLS. MY GRANDCHILDREN HAD BEEN RIDING IN THEIR CAR SEATS IN THIS VEHICLE. A REAR OR REAR SIDE ACCIDENT WOULD HAVE BEEN CATASTROPHIC.
NHTSA ODI #10914368
16,400 miles · Sep 29, 2016
Electrical SystemStructureWheels
TAKATA RECALL PASSENGER BACK TOWER WHEEL RUSTED ON MY 2005 FORD ESCAPE THE METER SENSOR KEEP GOING OFF LIKE THE DOORS ARE STILL OPEN THE RIMS OF THE CAR HAS RUSTED LIKE WE HAD THE CAR FOR 30 YEARS IN MOTION WHEN I NOTICE THE WHEEL TOWER RUSTED OUT
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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