Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 11 of 68 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports2 fire reports1 injury reports
What owners actually said
68 reports
Mileage unknown · Mar 23, 2023
Tires
Both rear tires have broken belts at 26,700 miles. I have the tires if want to inspect. Dealer confirmed they are bad - takes no responsibility for warranty. I just had vehicle at dealer to fix under warranty rear brakes. Did not notice problem at that time. no warning lamps. Noticeable from increased noise level when driving…
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Both rear tires have broken belts at 26,700 miles. I have the tires if want to inspect. Dealer confirmed they are bad - takes no responsibility for warranty. I just had vehicle at dealer to fix under warranty rear brakes. Did not notice problem at that time. no warning lamps. Noticeable from increased noise level when driving. I have no idea why they should have failed. I suspect a manufacturing defect.
NHTSA ODI #11513497
Mileage unknown · Feb 24, 2023
Steering
I bought this car in June 2022 brand new. This morning I received an alert on my phone from Ford saying that my car is in "Deep Sleep" mode to conserve battery energy and my remote features including start/stop and lock/unlock. I went to my car and I could not get into my car and it did not start. When I contacted the dealership…
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I bought this car in June 2022 brand new. This morning I received an alert on my phone from Ford saying that my car is in "Deep Sleep" mode to conserve battery energy and my remote features including start/stop and lock/unlock. I went to my car and I could not get into my car and it did not start. When I contacted the dealership, Vista Ford in Woodland Hills, CA, they informed me that this is a feature on the car, and that if the car is not driven within 48 hours, the car will go into Deep Sleep. I drove the car the night before, not even 8 hours prior so I do not understand why this happened. I manually used my key from the fob to get into my car, and asked the sales manager to assist me on how to start the car. He said I had to set the fob in the middle console and push the start button. It did not work. I had to call AAA to come and jump my brand new car to start. This is putting me at risk and this car is not safe to drive because it goes into this deep sleep mode and does not start. The dealership said the first available appointment was not until 3/08/23 which is in about two weeks. I hope the factory is able to disable this deep sleep mode. It is unsafe to have a car that does not start and you cannot get into your vehicle. I already had a recall for the cooling of the engine, now my car will not start, and I can't get into it, what's next?
The right rear brake area screeches loudly when I back up, even if I am not applying the brake. It happens at different times of the day, not just when I start the car. I have taken it in to be repaired twice and they tell me this is normal because the brakes charge the battery and this is the design. They said it happens whe…
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The right rear brake area screeches loudly when I back up, even if I am not applying the brake. It happens at different times of the day, not just when I start the car. I have taken it in to be repaired twice and they tell me this is normal because the brakes charge the battery and this is the design. They said it happens when the brakes are wet in the morning. I park my car in the garage and every morning it screeches and does not appear to be a moisture issue. My car is new and began happening shortly after I brought it home. I think I am going to call and insist they replace them, as they are not able to repair them. I am concerned there is something wrong. Also, I don't use the adaptive cruise control, as it has accelerated and frightened me, as it tends to act on its own and may go over the speed limit. When I brake it will turn off, I just don't trust it. I think the controls aren't like other speed controls I have used and I maybe not be used to using them. I'm not sure. I had to put a tint on the front windows and a strip on the top of the windshield because it was clear and the sun came in so bright and would reflect off the dash, I was unable to see. The windshield is close to the steering wheel. When I bought the car the hood and door on the driver's side were not properly aligned. Again, they said this is normal. I had to have them repaired. I have never had so many problems with a new car. I am going to try to get the brakes fixed somehow and get something else.
NHTSA ODI #11503041
Mileage unknown · Dec 2, 2022
Service Brakes
Since purchase, the car has made a loud squealing noise when applying brakes in reverse. Seems to take longer to come to a stop at times when applying brakes but other times jerks to a stop.
NHTSA ODI #11495785
Mileage unknown · Dec 1, 2022
EngineService BrakesCrash
On November 12, 2022 at approximately 1:00 p.m. an incident occurred with my 2022 Ford Escape Hybrid in Columbia, MO. As I was parking in the Forum Theater parking lot, the engine surged and I had no brakes. I was at a dead stop and when I released the brake to move into a parking slot, the engine surged abruptly. When I applie…
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On November 12, 2022 at approximately 1:00 p.m. an incident occurred with my 2022 Ford Escape Hybrid in Columbia, MO. As I was parking in the Forum Theater parking lot, the engine surged and I had no brakes. I was at a dead stop and when I released the brake to move into a parking slot, the engine surged abruptly. When I applied the brakes, the pedal went clear to the floor with no braking occurring. I absolutely did not hit the wrong peddle causing this surging of power. As a result, the Escape jumped a curb and ran into a tree doing $14,000 damage. The airbags did not deploy nor did the seatbelts lock with the result of my granddaughters and I being thrust sharply forward. Currently the dealer, Moberly Motor Company has no plans to notify Ford of this incident. The $14,000 repair bill is being borne by my insurance, Shelter Insurance. I have written Ford Consumer Relations but to date I have not had a response. My granddaughters and I were blessed that we were not physically injured seriously. However, we are all three having emotional/mental issues from the wreck. The only warning I had was the brakes squealed when I backed out of a parking place prior to the event. The vehicle is currently at Moberly Motor Company in Moberly, MO awaiting parts for repair.
NHTSA ODI #11495655
Mileage unknown · Jul 27, 2022
Engine
UNKNOWN
NHTSA ODI #11476040
Mileage unknown · Jul 14, 2022
Unknown Or Other
The rear hatch opens by itself. The gas door does the same thing. Keller Bros. Ford has had the car twice for a few days and can’t find the problem.
NHTSA ODI #11473820
Mileage unknown · Jul 2, 2022
Unknown Or Other
Check manual light with orange wrench popped up. I checked my Ford Pass app and it said there was a high voltage fault. To contact a dealer immediately. But I can't even put it in neutral for a tow truck because the transmission is locked in some sort of safe mode. I think it is a part of the recall with high voltage battery fai…
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Check manual light with orange wrench popped up. I checked my Ford Pass app and it said there was a high voltage fault. To contact a dealer immediately. But I can't even put it in neutral for a tow truck because the transmission is locked in some sort of safe mode. I think it is a part of the recall with high voltage battery failures.
NHTSA ODI #11472080
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
2022 Ford Escape Hybrid Problems, Complaints & Recalls | Skip That Year