2014 Ford Edge

I WAS DRIVING MY CAR DOWN A SIDE STREET WHEN ALL OF A SUDDEN THE DASHBOARD FLASHED "LOW ENGINE OIL PRESSURE" AND I LOST CONTROL OF THE STEERING, BRAKES, AND GAS. THE CAR ESSENTIALLY JUST STALLED OUT AND JUST STARTED ROLLING UNTIL I HIT THE EMERGENCY BRAKE. I HAD THE CAR TOWED TO THE DEALERSHIP AND AFTER LOOKING AT IT FOR TWO DAYS THEY COULDN'T REPLICATE THE ERROR AND COULDN'T FIND ANYTHING WRONG WITH THE CAR. THE COMPUTER REGISTERED NO ERRORS AND I WAS TOLD THERE WAS NOTHING THEY COULD DO. *TR

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 55 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE DOOR AJAR LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAUSE OF THE FAILURE HAD YET TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

HEADLIGHTS ARE PROJECTOR BEAM STYLE WITH A VERY DISTINCTIVE CUTOFF AT THE TOP OF THE BEAM WHICH MAKES IMPOSSIBLE TO SEE ANY DISTANCE WHEN TRAVELING ON HILLY ROADS. ALSO, THE HEADLIGHT BEAMS ARE EXTREMELY NARROWLY FOCUSED DIRECTLY AHEAD MAKING IT VERY HARD TO SEE ANYTHING TO THE SIDES WHEN NEEDING TO MAKE A TURN. HIGH BEAMS ARE VERY WEAK.

SATURDAY MORNING WAS COOL AND CAR IN GARAGE. PULLED CAR OUT OF GARAGE AND NOTICED A "LINE" SLOWLY COMING UP FROM THE SEAL AT THE DRIVERS SIDE WINDSHIELD. SAT IN DRIVEWAY AND WATCHED THIS "LINE" GO FROM BOTTOM OF THE WINDSHIELD UP AND TO THE PASSENGER SIDE. NOTHING HIT MY CAR AND THIS "LINE" CAME UP FROM BENEATH THE RUBBER SEAL ON THE WINDSHIELD. CALLED THE SALESMAN THE FOLLOWIING MONDAY AND WAS TOLD NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY. MY EDGE IS ONLY 2 MONTHS OLD!!! SALESMAN SAID HE WOULD CALL ME BACK - NEVER DID. I HAVE ALWAYS BOUGHT FORD VEHICLES BRAND NEW. MY LAST BRAND NEW VEHICLE, 03 EXPLORER HAD A SMALL ROCK HIT IT WHEN IT WAS 2 WEEKS OLD, SHATTERED THE WINDSHIELD. NO MORE FORD FOR ME!

THE FORD EDGE WAS BOUGHT NEW IN DECEMBER 2014, AND THIS WAS THE FIRST TIME I DROVE THE CAR AT NIGHT. I LIVE IN A RURAL AREA IN NORTHEASTERN PA. WITH NO STREET LIGHTS. THE VEHICLE HAS "PROJECTION BEAM HEADLIGHTS" AND ON HIGH BEAM, THE LIGHT IS SO FOCUSED TO THE FRONT, THAT YOU LOSE SIGHT OF ANY ROAD YOU MAY BE TRYING TO TURN ONTO. YOU CAN VERY EASILY RUN OFF THE ROAD SINCE YOU LOOSE THE RELATIONSHIP OF WHERE YOU ARE DRIVING ON THE DARK ROAD. WITH THE LIGHTS ON LOW BEAM IT IS AS IF A BLACK SHADE COVERS THE TOP 2/3 OF THE WINDSHIELD MAKING IT EVEN MORE DIFFICULT TO SEE THE ROAD, TURNING OR NOT. IT IS BAD ENOUGH ON A SOMEWHAT LEVEL AREA AND IMPOSSIBLE TO SEE MORE THAN 10 YARDS AHEAD WHEN GOING DOWNHILL SO THAT IF ANOTHER VEHICLE IS APPROACHING AND YOU CHANGE TO LOW BEAM TOO SOON, YOU CAN'T SEE THE ROAD OR ANYTHING STANDING IN IT BETWEEN YOURSELF AND THE OTHER VEHICLE. I CAN ONLY IMAGINE WHAT HAPPENS IN THE FOG AND YOU TRY TO DRIVE WITH LOW BEAMS. I RETURNED TO THE DEALER, EXPLAINED THE PROBLEM I WAS HAVING, THEY "ADJUSTED THE HEADLIGHTS" ( THERE WAS LITTLE TO NO CHANGE IN THE DARK). I HAVE SINCE TAKEN SEVERAL PEOPLE FOR A RIDE IN THE VEHICLE AT NIGHT TO DEMONSTRATE THE HEADLIGHTS AND HAVE BEEN TOLD THAT MY DESCRIPTION DOESN'T DO THE PROBLEM JUSTICE. I HAVE ALSO TAKEN PICTURES FROM THE DRIVERS SEAT OUT THE WINDSHIELD TO SHOW TO ANYONE INTERESTED. THIS IS THE MOST DANGEROUS VEHICLE I HAVE EVER DRIVEN AT NIGHT. I HAD AFTERMARKET FOG LIGHTS INSTALLED THAT HELP SOMEWHAT BUT DOESN'T SOLVE THE PROBLEM. I WOULD BE WILLING TO BET THAT A NUMBER OF SINGLE VEHICLE ACCIDENTS AT NIGHT ARE CAUSED BY THESE HEADLIGHTS. I DID CONTACT FORD MOTOR COMPANY, EXPLAINED THE PROBLEM AND WAS POLITELY TOLD "THIS IS THE WAY THE LIGHTS WORK". I FIND IT HARD TO BELIEVE THAT MORE OWNERS LIVING IN RURAL AREAS HAVEN'T COMPLAINED. *TR

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE WHEELS WERE ALIGNED AND THE TIRES WERE REPLACED, BUT THE FAILURE PERSISTED. THE DEALER INFORMED THAT THE STEERING WAS FUNCTIONING AS NORMAL DUE TO THE TORQUE STEERING CHARACTERISTICS OF THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THERE WAS EXCESSIVE FOG ON ALL OF THE WINDOWS AND THE WINDSHIELD DURING INCLEMENT WEATHER, CAUSING AN OBSTRUCTION TO THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES AND THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 3/13/15*CN

ON 9-27-14, USING ADAPTIVE CRUISE CONTROL ON STRAIGHT, 4-LANE DIVIDED HIGHWAY WITH NO TRAFFIC IN LANE AHEAD OR BEHIND. VEHICLE'S BRAKES SUDDENLY ACTIVATED DROPPING SPEED FROM 74 TO 50 MPH. TAKEN TO DEALERSHIP 10-7-14 AND ISSUE COULD NOT BE DUPLICATED. HAPPENED AGAIN ON 11-11-14 WITH SAME ROADWAY & TRAFFIC CONDITIONS, THIS TIME 55 TO 50 MPH DROP. TAKEN TO DEALER ON 11-20-14 AND AGAIN NO ISSUES WERE DETECTED WITH THE VEHICLE. CONTACTED FORD CUSTOMER SERVICE WHO SAID TO TAKE IT BACK AGAIN TO GENERATE A "HOT LINE" COMPLAINT FOR AN ENGINEER TO LOOK AT THE VEHICLE. TOOK VEHICLE BACK 12-3-14 AND LEFT IT SO THEY COULD DRIVE IT FOR A FEW DAYS AND TRY TO DUPLICATE THE ISSUE (THEY SUPPLIED A RENTAL). CALLED AFTER 2 DAYS AND SAID AN ENGINEER "HAPPENED TO BE THERE LOOKING AT ANOTHER VEHICLE SO THEY LOOKED AT MINE". NO ISSUE FOUND, BUT THEY DID A RESET OF THE SYSTEM. THE ENTIRE TIME THEY HAD THE VEHICLE, IT WAS DRIVEN A TOTAL 6 (SIX) MILES. ALSO, ADAPTIVE CRUISE IS SET AS A DEFAULT AND CANNOT BE CHANGED. IF YOU TURN THE "ADAPTIVE" FEATURE OFF, IT GOES BACK WHEN YOU START THE VEHICLE AGAIN. *TR

I WAS DRIVING ON BARNSVILLE ROAD IN DICKERSON MARYLAND. I FELT THAT MY CAR DROPPED DOWN AND HEARD A SCRAPPING SOUND AND THE CAR VEERED TO THE RIGHT ON TO A FIELD. I GOT OUT AND FOUND THE ALUMINUM WHEEL ON THE GRASS WITH THE TIRE OFF THE WHEEL . WHEN THE TOW TRUCK CAME I SAW THAT THE CORE OF THE WHEEL HAD TOTALLY SHEARED OFF FROM THE EXTERIOR OF THE WHEEL. THE TIRE HAD NO SIGN OF PUNCTURE. I DID NOT HIT ANY OBJECTS OR POTHOLE. THERE WAS NO WARNING BEFORE THE EVENT. THE FORD DEALER BLAMED THE ALUMINUM WHEEL FAILURE ON A DENT IN THE WHEEL, WHICH DOES NOT EXPLAIN THE SYMMETRICAL TOTAL SEPARATION OF THE CORE OF THE WHEEL FROM THE EXTERIOR AS IF SOME ONE HAD TAKEN A SAW AND SEPARATED THE WHEEL. IT WAS THAT CLEAN OF A CUT. I HAVE THE WHEEL AND THE TIRE FOR FURTHER INVESTIGATION. *TR