2014 Ford Edge

NOTICED STEADY STREAM OF FUEL LEAKING, FROM FUEL LINE BEHIND REAR WHEEL WEAL, WHILE VEHICLE WAS STATIONARY DURING REFUELING PROCESS. FUEL CONTINUED TO LEAK, FROM THE FUEL LINE AT ALARMING RATE, WHILE THE VEHICLE WAS IN MOTION TO BE DROPPED OFF TO BE SERVICED AT THE DEALERSHIP. FROM GAS STATION TO DEALERSHIP IS LESS THAN 5 MILES, HOWEVER FUEL GAUGE WENT FROM 3/4 TANK TO HALF WAY ABOVE 1/2 TANK. IN ADDITION, THE MILES TO EMPTY GAUGE DROPPED ALMOST 50 MILES OVER THIS TIME FRAME (ABOUT A MILE EVERY 10TH OF A MILE DRIVEN).

PURCHASED NEW 2014 EDGE IN AUGUST 2014. INCIDENT OCCURRED ON OCTOBER 18, 2015 AT 19,900 MILES. ON A CLEAR, SUNNY, SUNDAY DROVE FROM 9:00 AM NORTHWEST OF AUSTIN, TEXAS ABOUT 250 MILES WITH SEVERAL STOPS ALONG THE WAY TO 3:00 PM. ENTERING GALVESTON, TEXAS. NO PROBLEMS OF ANY KIND ALONG THE WAY. ENTERING TOWN, DRIVING STRAIGHT AND LEVEL ALONG ROAD IN CLEAR WEATHER, DRY SMOOTH ROAD ABOUT 30 MPH. ENGINE SUDDENLY QUIT - DEAD. COASTED INTO (FORTUNATE) PARKING LOT. NOTED BRIGHT RED OIL PRESSURE LIGHT CAME ON WHILE COASTING - OTHER LIGHTS ALSO BUT COULD NOT READ THEM DUE TO STRESSFUL SITUATION. CHECKED OIL LEVEL IN PARKING LOT - FULL AND NORMAL. TRIED STARTING ENGINE - STARTED RIGHT UP WITH NO PROBLEM. STARTED AND STOPPED ENGINE SEVERAL TIMES - ALL WITH NO PROBLEM. CAUTIOUSLY CONTINUED DRIVING IN GALVESTON AND RETURNED BACK TO DEALERSHIP NEAR HOME. NO FURTHER PROBLEMS WITH ENGINE. DEALERSHIP SERVICE COULD FIND NO PROBLEM AND HAD NO REAL IDEA WHAT CAUSED ENGINE TO SUDDENLY DIE WHILE DRIVING. PROBLEM HAS NOT REPEATED - YET.

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR AND INTERIOR LIGHTING ILLUMINATED CONSTANTLY. IN ADDITION, THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SENSOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,153.

WHILE DRIVING THE VEHICLE ON THE HIGHWAY BETWEEN 65 AND 75 MPH, STRONG EXHAUST SMELL IN THE CABIN, THROUGH AC VENTS. THIS HAPPENS ALSO UPON ACCELERATION. THIS HAPPENS ON LONG ROAD TRIPS. THIS CARBON MONOXIDE INSIDE THE VEHICLE. HAVE TAKEN VEHICLE TO THE DEALERSHIP THREE TIMES AND THEY ARE NOT ABLE TO FIX THE PROBLEM. THE FIRST TIME WAS SHORTLY AFTER PURCHASE OF THE VEHICLE. IT HAS HAPPENED A TOTAL NINE TIMES SO FAR. FIRST TIME WE WENT TO DEALERSHIP, THEY STATED THE HAD JUST GOT A TECHNICAL SERVICE BULLETIN ABOUT THIS ISSUE. NO NOTIFICATION TO CONSUMERS. AS EVERYONE KNOWS, NO NOTIFICATION TO CONSUMERS IF NOT A RECALL. FORD KNOWS ABOUT THIS PROBLEM AND WE FEEL THAT THEY ARE IGNORING THE OBVIOUS. IT'S PASS DUE FOR AN INVESTIGATION. WE HAVE STARTED THE NECESSARY PROTOCOL FOR A REPURCHASE. WE DO NOT WANT TO DRIVE A VEHICLE THAT IS TOXIC TO OUR HEALTH.

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WITH A PASSENGER SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SYSTEM WOULD ERRONEOUSLY TURN ON WHEN THE PASSENGER CHANGED POSITION IN THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE.

THIS PROBLEM HAS BEEN CONFIRMED TO EXIST IN BOTH A 2011 AND A 2014 FORD EDGE. WITH A PASSENGER WEIGHTING 72-75 LBS IN THE FRONT PASSENGER SEAT, THE AIR BAG TURNS ON AND OFF DEPENDING ON HOW THE PASSENGER IS SITTING ON THE SEAT. THIS SAME PASSENGER HAS TRAVELED ALMOST 50,000 MILES IN A 2011 MUSTANG WHICH HAS A SIMILAR SENSOR SYSTEM AND HAS NEVER HAD THE AIR BAG TURN ON. WE ARE ABLE TO REPRODUCE THIS PROBLEM AT WILL. THIS INFORMATION SUGGESTS A PROBLEM IN THE FORD EDGE WITH THE SOFTWARE THAT MONITORS THE FRONT PASSENGER SEAT SENSORS AND DETERMINES WHEN TO TURN ON THE FRONT PASSENGER AIR BAG. THIS WAS REPORTED TO FORD ON 07/22 AND WE CHECKED ON IT ON 09/23 AND THERE WAS NO UPDATE, INDICATING THAT THEY HAVE NOT TAKEN ANY ACTION ON THIS.

WHILE DRIVING, THE SPEED WAS AROUND 50MPS THE VEHICLE MADE A NOTICE ON THE DASH THAT SAID "LOW OIL PRESSURE" . IT THEN AT THE SAME MOMENT SLOWED DOWN FROM 50 TO 0 WITHIN ABOUT 50 FEET AND COMPLETELY LOST POWER STEERING ALMOST CAUSING A FATAL CRASH WITH A CHILD IN THE CAR. THE VEHICLE IS BACK AT THE DEALERSHIP WHERE IT WAS PURCHASED AT AND HAS BEEN EVALUATED FOR MALFUNCTIONS. ALTHOUGH THE DEALERSHIP SERVICE HAS NOT SAID ANYTHING ABOUT WHAT HAPPEN OR WHAT THE PROBLEM WAS AND I FEEL EXTREMELY UNCOMFORTABLE EVEN GOING SOMEWHERE WITH MY FAMILY KNOWING THIS HAS HAPPEN ONCE. I NEED TO HAVE THIS PROBLEM RECTIFIED BEFORE A FATAL CRASH TAKES ME AND MY FAMILY OUT. WHAT CAN WE DO ABOUT GETTING A RECALL ON THIS?

I WAS DRIVING DOWN I-25 WITH MY SPOUSE DOING APPRX. 75MPH WHEN MY SUNROOF EXPLODED. WE ARE FORTUNATE NO ONE WAS INJURED. GLASS DID FALL ON MY HEAD AS I WAS TAKING IT TO THE DEALERSHIP. FORD REFUSES TO COVER IT UNDER WARRANTY EVEN THOUGH THE DEALERSHIP STATES IT EXPLODED FROM THE INSIDE. FORD DOES NOT KNOW WHAT CAUSED THE PROBLEM BUT JUST STATES IT IS NOT COVERED UNDER WARRANTY. IF THE COVERING WAS OPENED SOMEONE WOULD HAVE BEEN SERIOUSLY INJURED. THIS IS A HUGE SAFETY CONCERN AND HAS HAPPENED TO SEVERAL VEHICLES BUT FORD REFUSES TO DO A RECALL. IT IS GOING TO TAKE SOMEONE GETTING SERIOUSLY INJURED BEFORE FORD RECOGNIZES THE PROBLEM AS A MANUFACTURER DEFECT.

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING AT 70 MPH, THE BRAKES AUTOMATICALLY ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MA 07/30/15 UPDATED 10/19/2017*CN