The backup camera malfunctions, and has been doing so for about a year. When the vehicle is put into REVERSE sometimes the camera screen will be black for a few moments, followed by a message that the camera isn't available, and that I should contact my dealer. Sometimes it will come on, but show an upside-down image. There are …
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The backup camera malfunctions, and has been doing so for about a year. When the vehicle is put into REVERSE sometimes the camera screen will be black for a few moments, followed by a message that the camera isn't available, and that I should contact my dealer. Sometimes it will come on, but show an upside-down image. There are active recalls for this problem, but I can't seem to get my VIN on the recall list so that this safety issue can be fixed.
NHTSA ODI #11730526
Mileage unknown · Mar 11, 2026
Visibility/wiper
Ford has a recall on all back up cameras on Ford Edges due to the camera malfunctioning but they only have the recall back to year 2015. My camera has been malfunctioning forever but I did and do not want to pay to get it corrected. The camera shows everything upside down. I feel Ford should fix every camera that has issues, n…
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Ford has a recall on all back up cameras on Ford Edges due to the camera malfunctioning but they only have the recall back to year 2015. My camera has been malfunctioning forever but I did and do not want to pay to get it corrected. The camera shows everything upside down. I feel Ford should fix every camera that has issues, not just from 2015 and beyond.
NHTSA ODI #11723619
Mileage unknown · Oct 23, 2025
Visibility/wiper
faulty rear-view camera
NHTSA ODI #11695168
Mileage unknown · Sep 8, 2024
Electrical SystemUnknown Or OtherVisibility/wiper
Backup camera not working properly. Unsure if this falls under any recall headings for safety. I’ve seen many recalls on newer backup cameras but none on this year model. Was displaying upside down or with green lines across the screen and now just completely unavailable. Has not been diagnosed by ford and will not be diagnosed …
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Backup camera not working properly. Unsure if this falls under any recall headings for safety. I’ve seen many recalls on newer backup cameras but none on this year model. Was displaying upside down or with green lines across the screen and now just completely unavailable. Has not been diagnosed by ford and will not be diagnosed by ford out of my pocket. Can’t afford it. But it is available for inspection. I did clean some corrosion off of some wiring harness connections to no avail. Please advise.
NHTSA ODI #11613329
Mileage unknown · Jan 9, 2023
Visibility/wiper
My defrost system on my 2014 Ford Edge does not work properly. I have researched it and it is a common issue with this model. All my windows from front to back fog/ice up to the point of needing to be scrapped from the inside. My passengers scrap just so I can have a peephole to see out. I have talked to dealers and they offer s…
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My defrost system on my 2014 Ford Edge does not work properly. I have researched it and it is a common issue with this model. All my windows from front to back fog/ice up to the point of needing to be scrapped from the inside. My passengers scrap just so I can have a peephole to see out. I have talked to dealers and they offer suggestions, none that have helped and the fix is expensive. My passengers are usually my 92 year old mom and my young grandkids that spend their time scrapping. No matter what I do with the Ford system nothing works. I have tried things found online about this safety issue but to no avail. I open the back windows and it helps a little bit but freezes people out. I hope I and all the other 2014 Edge owners can get some help with this issue. I have reached out to Ford and they refuse to offer help with this safety concern. I hope this helps. I do have pictures and video of this issue. I uploaded some photos. I do have photos of my dashboard showing temperatures and settings and nothing helping. I also have video. I wish I had documented this from the 1st winter I had the car. It is winter now and I know I will continue to document. I just want myself and my passengers to be safe and being on a fixed income I cannot afford to pay for a Ford issue. I want to be able to see my granddaughters but I don't feel it's safe in the winter to have them in my car. I hope you can help me and the other 2014 Ford Edge owners out there.
NHTSA ODI #11500832
21,630 miles · Mar 20, 2016
Visibility/wiper
CAR WAS IN GARAGE WITH GARAGE DOOR OPEN. OUTSIDE TEMPERATURE WAS 29 DEGREES AND GARAGE TEMPERATURE WAS 54 DEGREES. PASSENGER DOOR WAS CLOSED NORMALLY AND REAR WINDOW SHATTERED.
NHTSA ODI #10850600
3,000 miles · May 19, 2015
Visibility/wiper
SATURDAY MORNING WAS COOL AND CAR IN GARAGE. PULLED CAR OUT OF GARAGE AND NOTICED A "LINE" SLOWLY COMING UP FROM THE SEAL AT THE DRIVERS SIDE WINDSHIELD. SAT IN DRIVEWAY AND WATCHED THIS "LINE" GO FROM BOTTOM OF THE WINDSHIELD UP AND TO THE PASSENGER SIDE. NOTHING HIT MY CAR AND THIS "LINE" CAME UP FROM BENEATH THE RUBBER SEA…
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SATURDAY MORNING WAS COOL AND CAR IN GARAGE. PULLED CAR OUT OF GARAGE AND NOTICED A "LINE" SLOWLY COMING UP FROM THE SEAL AT THE DRIVERS SIDE WINDSHIELD. SAT IN DRIVEWAY AND WATCHED THIS "LINE" GO FROM BOTTOM OF THE WINDSHIELD UP AND TO THE PASSENGER SIDE. NOTHING HIT MY CAR AND THIS "LINE" CAME UP FROM BENEATH THE RUBBER SEAL ON THE WINDSHIELD. CALLED THE SALESMAN THE FOLLOWIING MONDAY AND WAS TOLD NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY. MY EDGE IS ONLY 2 MONTHS OLD!!! SALESMAN SAID HE WOULD CALL ME BACK - NEVER DID. I HAVE ALWAYS BOUGHT FORD VEHICLES BRAND NEW. MY LAST BRAND NEW VEHICLE, 03 EXPLORER HAD A SMALL ROCK HIT IT WHEN IT WAS 2 WEEKS OLD, SHATTERED THE WINDSHIELD. NO MORE FORD FOR ME!
NHTSA ODI #10717407
10,000 miles · Nov 27, 2014
Visibility/wiper
WHEN OUTDOOR TEMPERATURE DROPS BELOW FREEZING AS YOU DRIVE THE VEHICLE THE INTERIOR WINDOWS AND WINDSHIELD WILL FOG UP TO THE POINT OF NOT BEING ABLE TO SEE OUT OF THEM. DEFROST MODE DOES NOT COMPLETELY CLEAR WINDSHIELD. ONLY GIVES ABOUT A QUARTER OF THE WINDSHIELD AT BOTTOM TO HALF CLEARANCE AT BEST. THIS HAS HAPPENED FOUR T…
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WHEN OUTDOOR TEMPERATURE DROPS BELOW FREEZING AS YOU DRIVE THE VEHICLE THE INTERIOR WINDOWS AND WINDSHIELD WILL FOG UP TO THE POINT OF NOT BEING ABLE TO SEE OUT OF THEM. DEFROST MODE DOES NOT COMPLETELY CLEAR WINDSHIELD. ONLY GIVES ABOUT A QUARTER OF THE WINDSHIELD AT BOTTOM TO HALF CLEARANCE AT BEST. THIS HAS HAPPENED FOUR TIMES NOW AND I HAD NO PROBLEMS UNTIL AFTER MY DEALER DID A RECALL FOR HEATER UNIT EFFICIENCY. I HAVE HAD IT TO THEM THREE TIMES IN THE LAST THREE WEEKS AND THEY CONTINUE TO TELL ME THAT EVERYTHING IS FUNCTIONING PROPERLY. THEIR SUGGESTIONS HAVE BEEN REVIEW MY MANUAL ON PROPER HEATER FUNCTIONS, ROLL DOWN THE WINDOWS, DO NOT PARK THE CAR IN MY GARAGE, CARRY A TOWEL WITH ME IN THE CAR TO WIPE OFF WINDSHIELD AND TURN ON THE AIR CONDITIONING. THIS IS A MAJOR SAFETY CONCERN AS MY VIEW IS EXTREMELY OBSTRUCTED AND I WOULD APPRECIATE SOME ASSISTANCE AS FORD IS TELLING ME THAT IT IS A MINOR PROBLEM. I DON'T SEE IT AS MINOR BUT MAJOR AS CLEAR VISIBILITY IS A NECESSITY WHEN DRIVING. *TR
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE15020 · Wheel Separation
Opened May 20, 2015 · Closed Jan 4, 2016
Status: closed (inferred from source dates) · Wheels:rim
On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped while driving, causing the vehicle to go off the road to the right and into a field.The right-front wheel rim was found to have broken into two pieces. The owner said that there was no prior warning or wheel related problems with the vehicle. The vehicle had been driven approximately 8,500 miles at the time of the incident.On May 29, 2015 ODI sent an information request to Ford asking for detailed information related to the specific 22 inch alloy wheel used on the Edge as well as any peer vehicles which used the same type of wheel.On July 17, 2015 Ford provided ODI with the requested information. Ford's search showed that the single incident reported to ODI is the only instance of a wheel failure on the subject or peer vehicles.The failed wheel was sent to the National Transportation Service Board (NTSB) materials analysis laboratory for examination. The NTSB determined that the wheel failed because of a severe impact that caused a crack that rapidly propagated around the circumference of the wheel, The rim fracture surface had a predominantly rough appearance consistent with an overstress fracture (rapid fracture)There were no abnormalities or unique features associated with the fracture initiation site.Metallurgical analysis of the rim found that the material was within specification and no anomalies were identified that could have contributed to the failure.See the full NTSB report for more details.Based on the absence of additional failures and the results of the wheel material testing and failure analysis, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQ is associated with this investigation: 10661278
2014 Ford Edge Problems, Complaints & Recalls | Skip That Year
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