NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
382 reports68,000 miles · Oct 18, 2021
Service Brakes
The contact's mother owns a 2014 Ford Edge. The contact stated that while the brake pedal was depressed, the brake pedal was traveling to the floorboard. The vehicle was taken to the dealer where the contact was unaware if there was a diagnostic test performed. The vehicle was not repaired. The manufacturer was notified of the f…
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The contact's mother owns a 2014 Ford Edge. The contact stated that while the brake pedal was depressed, the brake pedal was traveling to the floorboard. The vehicle was taken to the dealer where the contact was unaware if there was a diagnostic test performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
NHTSA ODI #11437215
113,000 miles · Oct 13, 2021
Power Train
The contact owns a 2014 Ford Edge. The contact stated while driving at various speeds and making a turn, the rear end of the vehicle made abnormal sounds. The vehicle was taken to the independent mechanic who diagnosed that the half-shaft of the vehicle had detached from the transaxle, and the failure was related to NHTSA Campai…
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The contact owns a 2014 Ford Edge. The contact stated while driving at various speeds and making a turn, the rear end of the vehicle made abnormal sounds. The vehicle was taken to the independent mechanic who diagnosed that the half-shaft of the vehicle had detached from the transaxle, and the failure was related to NHTSA Campaign Number: 14V393000 (Power Train). The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that his vehicle could not be repaired under the recall for NHTSA Campaign Number: 14V393000 (Power Train) because the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 113,000.
NHTSA ODI #11436556
Mileage unknown · Sep 20, 2021
Unknown Or Other
Heat and defrost malfunction. Driver side blows cold defrost and hot on passenger side. Potentially a safety issue as there is no way to defrost driver side windshield in cold weather
NHTSA ODI #11433706
Mileage unknown · Aug 25, 2021
Unknown Or Other
While driving the wrench light will come on, vehicle will lose all power and vehicle becomes difficult to steer and brake. Once the vehicle stops vehicle needs to shut down, wait several minutes and then restarted. Once vehicle is on again the light goes out
NHTSA ODI #11430547
Mileage unknown · Aug 8, 2021
Latches/locks/linkages
door ajar warning dome lights stay on doors don't lock child opened door while moving
NHTSA ODI #11428240
128,000 miles · Aug 4, 2021
Service Brakes
The contact owns a 2014 Ford Edge. The contact stated that while driving at an undetermined speed, the brake pedal was depressed however, the pedal was hard to depress to the floorboard. Additionally, while starting the vehicle, there was an abnormal squealing sound detected. While driving up hill with the cruise control engaged…
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The contact owns a 2014 Ford Edge. The contact stated that while driving at an undetermined speed, the brake pedal was depressed however, the pedal was hard to depress to the floorboard. Additionally, while starting the vehicle, there was an abnormal squealing sound detected. While driving up hill with the cruise control engaged, the brake pedal was hard to depress and the cruise control failed to disengage. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 128,000.
NHTSA ODI #11427756
Mileage unknown · Jul 30, 2021
Electrical SystemStructure
Door ajar light strays on although door is completely closer, not allowing for door to lock and causing a distracting dinging sound with trying to drive, this also causes the other doors not to lock, as well as kills the battery leaving people stranded.
NHTSA ODI #11427227
Mileage unknown · Jul 27, 2021
Power Train
The following happens roughly a few times a month but cannot be reproduced intentionally…. I pull into my garage, or a parking space, etc and put the car in PARK, the dashboard shows a P for Park but it also shows a message that says car needs to be in park in order to shut off (something a long these lines…) so I have to jiggl…
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The following happens roughly a few times a month but cannot be reproduced intentionally…. I pull into my garage, or a parking space, etc and put the car in PARK, the dashboard shows a P for Park but it also shows a message that says car needs to be in park in order to shut off (something a long these lines…) so I have to jiggle it for a few seconds for it to register that it’s in park. It also starts paddle shifting by itself while I am driving!!! I believe what is happening is related to the existing recalls (20V692000 & 14V393000) on Edge’s, but does not include my VIN. Please HELP!
NHTSA ODI #11426714
Mileage unknown · Jul 24, 2021
Electrical SystemUnknown Or Other
Window Master Switch and door wire harness on drivers door does not operate. Can not open any windows on the vehicle. Rear windows will not open from rear door switches also. In case of accident windows can not be opened for exit purposes. Can not open windows if stopped by a police officer, whereas, they may feel threatened…
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Window Master Switch and door wire harness on drivers door does not operate. Can not open any windows on the vehicle. Rear windows will not open from rear door switches also. In case of accident windows can not be opened for exit purposes. Can not open windows if stopped by a police officer, whereas, they may feel threatened by occupant in vehicle. Is this a safety feature to be able to open windows. Ford dealer performed a vehicle check on May 20, 2021 and indicated the door harness may need replacement and the window master switch. Ford indicated the vehicle is 7 years old and the part is likely not made by Ford anymore. Ford has no way to correct the issue. There were no warning lights, messages, regarding the stoppage on May 20, 2021
NHTSA ODI #11426296
Mileage unknown · Jul 16, 2021
Power Train
I was out of town on the by pass went over a RR track slowly then took back off and heard a popping noise, went about 4 more miles and turned off as soon as I straighten my steering wheel out to head on down the road a big pop and my car stopped hard and jerked us and motor rev up. Got out to see what happened. My front tire was…
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I was out of town on the by pass went over a RR track slowly then took back off and heard a popping noise, went about 4 more miles and turned off as soon as I straighten my steering wheel out to head on down the road a big pop and my car stopped hard and jerked us and motor rev up. Got out to see what happened. My front tire was sideways. I’m so glad I had just turned off the by pass (60 mph) and was going slow. The axle and ball joint broke. It scared me to think what could have happened to us.
NHTSA ODI #11425164
Official recalls
3Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Jan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗