NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reports51,000 miles · Dec 27, 2016
Power Train
SOUNDS LIKE THE AXEL IS FALLING COMPLETELY OFF COMPLETELY DISENGAGING FROM THE FRONT DRIVER SIDE WHEEL. AFTER CONSULTING WITH LOCAL DEALERSHIP, THEY STATED IT APPEARS THE AXEL IS COMING OUT OF THE TRANSMISSION DUE TO SOME VALVE. DEALERSHIP STATED IT IS NOT COVERED ON THE SAME RECALLS AS THE OTHER 2013S THOUGH IT APPEARS IT IS TH…
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SOUNDS LIKE THE AXEL IS FALLING COMPLETELY OFF COMPLETELY DISENGAGING FROM THE FRONT DRIVER SIDE WHEEL. AFTER CONSULTING WITH LOCAL DEALERSHIP, THEY STATED IT APPEARS THE AXEL IS COMING OUT OF THE TRANSMISSION DUE TO SOME VALVE. DEALERSHIP STATED IT IS NOT COVERED ON THE SAME RECALLS AS THE OTHER 2013S THOUGH IT APPEARS IT IS THE SAME ISSUE.
NHTSA ODI #10937683
Mileage unknown · Dec 26, 2016
Electrical System
REAR DRIVERS SIDE DOOR AJAR LIGHT COMING ON WHEN DOOR CLOSED COMES ON WHILE DRIVING, CAUSING ALARM AND ALL INTERIOR LIGHTS TO COME ON. STAYS ON EVEN WHEN DOOR IS CLOSED AND LATCHED. DEALER SAYS DOOR LATCH MUST BE REPLACED, EVEN THOUGH DOOR IS PROPERLY LATCHING. *TR
NHTSA ODI #10937504
42,000 miles · Dec 26, 2016
Electrical SystemStructure
DRIVER DOOR LATCH; DOOR WON'T LOCK OR STAY LOCKED INTERMITTENTLY; DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS CLOSED. WHEN THE INTERMITTENT PROBLEM OCCURS, THE DOORS UNLOCK, THE DOME LIGHT COMES ON, WHICH MAKES IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT OR EARLY MORNING. THE BATTERY IS DRAINING-THE DOOR AJAR LIGHT CAUSES THE INTER…
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DRIVER DOOR LATCH; DOOR WON'T LOCK OR STAY LOCKED INTERMITTENTLY; DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS CLOSED. WHEN THE INTERMITTENT PROBLEM OCCURS, THE DOORS UNLOCK, THE DOME LIGHT COMES ON, WHICH MAKES IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT OR EARLY MORNING. THE BATTERY IS DRAINING-THE DOOR AJAR LIGHT CAUSES THE INTERIOR LIGHTS TO COME ON WHEN THE VEHICLE IS PARKED. IT WILL NOT LOCK FROM OUTSIDE THE VEHICLE INTERMITTENTLY. THIS STARTED EARLIER THIS MONTH AN IS BECOMING MORE FREQUENT. THIS NEEDS TO BE ADDRESSED NOW! FROM MY RESEARCH, THIS IS A LONG STANDING ISSUE WITH FORD PRODUCTS. *TR
NHTSA ODI #10937440
80,000 miles · Dec 21, 2016
Electrical System
THE DRIVER'S SIDE DOOR AJAR WARNING APPEARS EVEN WHEN THE DRIVER'S DOOR IS COMPLETELY CLOSED. RESULTING IN MULTIPLE ERRORS WITHIN THE SYNC SYSTEM AND THE INABILITY TO TURN OFF THE CABIN LIGHTS. THIS PROBLEM CAN OCCUR WHILE STATIONARY OR IN MOTION.
NHTSA ODI #10936666
38,000 miles · Dec 20, 2016
Electrical SystemExterior Lighting
WHEN THE DOOR IS SHUT, VEHICLE CONTINUES TO STATE THE DOOR IS AJAR. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON. WHEN THE LIGHTS ARE ON, IT IS NOT POSSIBLE TO SEE OUT OF YOUR REAR VIEW MIRROR. BECAUSE OF THIS, WHEN YOU BACK UP, YOU CANNOT SEE ANYTHING BEHIND YOU.
NHTSA ODI #10936601
86,000 miles · Dec 20, 2016
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE DOOR AJAR INDICATOR REMAINED ILLUMINATED. IN ADDITION, NONE OF THE DOORS WOULD LOCK WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
NHTSA ODI #10936597
85,724 miles · Dec 20, 2016
Structure
DRIVERS DOOR LATCH FAILED AGAIN. WAS REPLACED UNDER FORD ORIGINAL WARRANTY WITH CAMELBACK FORD BUT HAS FAILED FOUR MONTHS LATER AND NOT UNDER WARRANTY. DEALER CAMELBACK FORD HAS NO INTEREST AND REPAIRING WITHOUT PAYING $642.00 TO REPAIR. I GUESS NO WARRANTY ON THEIR WORK.
NHTSA ODI #10936428
31,000 miles · Dec 19, 2016
Electrical SystemStructureUnknown Or Other
DRIVERS DOOR AJAR LIGHT STAYS ON WHILE DRIVING , AND THE LIGHTS STAY ON 10 MINS AFTER THE CAR IS TURNED OFF . *TR
NHTSA ODI #10936346
35,000 miles · Dec 18, 2016
Electrical SystemUnknown Or Other
MY DRIVER DOOR NO LONGER REGISTERS AS 'CLOSED' WHEN IT IS IN FACT CLOSED. THIS PROBLEM HAS PROGRESSIVELY WORSENED FOR A COUPLE MONTHS. THE PROBLEM WITH THE DOOR NOT REGISTERING AS LATCHED AND CLOSED MEANS THAT YOU ARE UNABLE TO LOCK THE DOOR WHILE THE CAR IS RUNNING. EVERY TIME YOU ATTEMPT TO LOCK IT AUTOMATICALLY UNLOCKS IT.…
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MY DRIVER DOOR NO LONGER REGISTERS AS 'CLOSED' WHEN IT IS IN FACT CLOSED. THIS PROBLEM HAS PROGRESSIVELY WORSENED FOR A COUPLE MONTHS. THE PROBLEM WITH THE DOOR NOT REGISTERING AS LATCHED AND CLOSED MEANS THAT YOU ARE UNABLE TO LOCK THE DOOR WHILE THE CAR IS RUNNING. EVERY TIME YOU ATTEMPT TO LOCK IT AUTOMATICALLY UNLOCKS IT. AT THIS POINT I HAVE REMOVED ALL INTERIOR LIGHTS (THAT STAY ON) SO I CAN OPERATE THE VEHICLE SAFELY AT NIGHT UNTIL I HAVE TIME TO GET THIS FIXED. I'M JUST SIX MONTHS PAST THE NORMAL 3YR/36K MILES WARRANTY PERIOD AND FORD DEALERSHIP IS QUOTING A REPAIR CHARGE OF NEARLY $500 TO FIX THIS ISSUE. I UNDERSTAND THIS IS A COMMON ISSUE AND HAS BEEN PART OF A LARGE RECALL FOR OTHER FORD VEHICLES, BUT NOT AT THIS TIME FOR THE EDGE. IT'S A REAL NUISANCE. I'M CONCERNED ABOUT NOT BEING ABLE TO LOCK THE DOORS WHILE OPERATING THE VEHICLE.
NHTSA ODI #10936099
28,000 miles · Dec 18, 2016
Electrical System
DRIVER SIDE DOOR AJAR MECHANISM IS FAULTY AND WILL NOT READ MY DOOR AS CLOSED RESULTING IN BEING STRANDED WITH A DEAD BATTERY. AFTER BEING FIXED IT CONTINUES TO REAPPEAR.
NHTSA ODI #10936074
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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