NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reports64,000 miles · Dec 15, 2016
Vehicle Speed Control
THIS ISSUE STARTED A LITTLE OVER A YEAR AGO. I WOULD BE DRIVING ON THE FREEWAY OR STREET AND ALL OF A SUDDEN MY MAINTENANCE LIGHT WOULD COME ON, MY CAR WOULD BEGIN TO SHAKE/RATTLE AND ALL OF A SUDDEN I COULD NO LONGER ACCELERATE. IF I COULD, I WOULD PULL OVER, SOMETIMES I HAD TO STOP IN THE MIDDLE OF THE INTERSECTION ON AN INCLI…
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THIS ISSUE STARTED A LITTLE OVER A YEAR AGO. I WOULD BE DRIVING ON THE FREEWAY OR STREET AND ALL OF A SUDDEN MY MAINTENANCE LIGHT WOULD COME ON, MY CAR WOULD BEGIN TO SHAKE/RATTLE AND ALL OF A SUDDEN I COULD NO LONGER ACCELERATE. IF I COULD, I WOULD PULL OVER, SOMETIMES I HAD TO STOP IN THE MIDDLE OF THE INTERSECTION ON AN INCLINE AND COMPLETELY SHUT MY CAR OFF. I WOULD WAIT A FEW SECONDS AND IT WOULD START BACK UP AND RUN NO PROBLEM. I TOOK IT INTO 1 FORD AND THEY COULDN'T FIND THE PROBLEM. I TOOK IT INTO A 2ND FORD EARLIER THIS YEAR IN MARCH AND THEY CLAIMED THEY FOUND THE ISSUE. I SPENT OVER $1,000 REPLACING THROTTLE BODY AND FUEL FILLER NECK, WHICH THEY CLAIMED HAD A LEAK IN IT AND WAS CAUSING THE PROBLEM. SINCE THEN, I HAVEN'T HAD ANY ISSUES, UNTIL YESTERDAY. AGAIN, I WAS DRIVING HOME FROM WORK AND MY MAINTENANCE LIGHT CAME HOME, CAR STARTED SHAKING AND COULD NO LONGER ACCELERATE. THIS IS A MAJOR SAFETY CONCERN AS I'M AFRAID EVERY TIME I MAKE A TURN IN FRONT OF ONCOMING TRAFFIC THAT MY CAR IS GOING TO LOSE POWER AND I'M GOING TO GET T-BONED. I'VE READ ON CARCOMPLAINTS.COM THAT MANY OTHER PEOPLE ARE HAVING THIS SAME ISSUE. IT'S ONLY A MATTER OF TIME BEFORE FORD HAS A BIG LAWSUIT ON HAND. THEY BETTER FIX THIS! *TR
NHTSA ODI #10935553
47,000 miles · Dec 15, 2016
Unknown Or Other
DOOR AJAR LIGHT REMAINS ON CONSTANTLY WHEN DOORS ARE CLOSED. THE INSIDE LIGHTS WILL NOT GO OFF CAUSING A DRAIN IN THE BATTERY. WE HAVE REPLACED THE BATTERY ONCE DUE TO THIS ISSUE. PLEASE FIX IT NOW FORD, WE WILL PROBABLY NOT BUY A FORD AGAIN IF THIS IS THE LEVEL OF CUSTOMER CARE THAT WE ARE EXPECTING TO RECEIVE.
NHTSA ODI #10935523
57,450 miles · Dec 13, 2016
Structure
THE DRIVER DOOR AJAR LIGHT WILL RANDOMLY COME ON LIGHTING UP THE INTERIOR OF THE CAR. OR IT WONT GO OFF WHEN ENTERING THE VEHICLE. THIS IS AN ONGOING PROBLEM
NHTSA ODI #10935156
58,000 miles · Dec 12, 2016
Latches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 9 MPH, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. AFTER FOUR ATTEMPTS, THE DOOR WAS SECURELY CLOSED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 9 MPH, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. AFTER FOUR ATTEMPTS, THE DOOR WAS SECURELY CLOSED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA ODI #10934608
38,000 miles · Dec 10, 2016
Structure
DRIVERS SIDE DOOR SAYS IT IS AJAR, BUT IT'S NOT AJAR.
NHTSA ODI #10934435
Mileage unknown · Dec 9, 2016
Electronic Stability Control (esc)
FAULTY ELECTRONIC SENSOR CAUSED DOOR AJAR LIGHT TO COME ON WHICH CAUSED SHIFT TO PARK LIGHT TO COME ON AND CAUSED INTERIOR DOME LIGHTS TO COME ON AND NOT DIM WHILE IN GEAR. PREVENTED WINDOWS FROM BEING RAISED OR LOWERED DURING ALLOTTED TIME ONCE CAR WAS TURNED OFF. VEHICLE WOULD NOT STAY LOCKED.
NHTSA ODI #10934164
Mileage unknown · Dec 9, 2016
Latches/locks/linkagesUnknown Or Other
FORD DOOR LATCH ISSUE- THE DRIVER DOOR WILL NOT LATCH WHEN DOOR IS SHUT THIS CAUSES THE LIGHTS TO COME ON IN THE VEHICLE AND WARNINGS TO APPEAR ON THE DASH (DOOR AJAR, SHIFT TO PARK, ETC). I HAVE ISSUES WITH MY CAR LOCKING BECAUSE THE DOORS APPEAR TO BE OPEN. THIS IS AN ONGOING ISSUE. THE DEALERSHIP CLEANED THE LATCH FOR ME A…
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FORD DOOR LATCH ISSUE- THE DRIVER DOOR WILL NOT LATCH WHEN DOOR IS SHUT THIS CAUSES THE LIGHTS TO COME ON IN THE VEHICLE AND WARNINGS TO APPEAR ON THE DASH (DOOR AJAR, SHIFT TO PARK, ETC). I HAVE ISSUES WITH MY CAR LOCKING BECAUSE THE DOORS APPEAR TO BE OPEN. THIS IS AN ONGOING ISSUE. THE DEALERSHIP CLEANED THE LATCH FOR ME AND THIS TEMPORARILY SOLVED THE PROBLEM, HOWEVER A FEW MONTHS LATER AND ITS HAPPENING AGAIN. THIS IS UNSAFE WHEN I AM DRIVING AS I DO NOT KNOW IF THE DOOR IS SECURELY SHUT. IT ALSO IS A DISTRACTION WHEN ALL OF THE LIGHTS ARE ON AND THERE ARE WARNINGS FLASHING ON THE DASHBOARD. *TR
NHTSA ODI #10934137
43,000 miles · Dec 7, 2016
Exterior LightingCrash
MY INTERIOR LIGHTING STAYS ON WHEN I AM IN REVERSE BECAUSE THE DRIVERS DOOR AJAR IS ALWAYS ON, I ALMOST HIT MY NEIGHBOR AND CLIPED HIS DOG BECAUSE IT IS IMPOSSIBLE TO SEE OUT THE BACK WINDOW WHEN BACKING WHILE THE INTERIOR LIGHTS ARE ON. THIS IS A HUGE SAFETY PROBLEM. I HAVE FILED ON THIS BEFORE BUT NOW IT HAS BECOME A REAL PROB…
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MY INTERIOR LIGHTING STAYS ON WHEN I AM IN REVERSE BECAUSE THE DRIVERS DOOR AJAR IS ALWAYS ON, I ALMOST HIT MY NEIGHBOR AND CLIPED HIS DOG BECAUSE IT IS IMPOSSIBLE TO SEE OUT THE BACK WINDOW WHEN BACKING WHILE THE INTERIOR LIGHTS ARE ON. THIS IS A HUGE SAFETY PROBLEM. I HAVE FILED ON THIS BEFORE BUT NOW IT HAS BECOME A REAL PROBLEM. WHAT IF I HAD HIT MY NEIGHBOR? SAFETY ISSUE.
NHTSA ODI #10933776
40,000 miles · Dec 7, 2016
Electrical SystemStructure
DOOR AJAR SWITCH ON DRIVERS DOOR MALFUNCTION. INDICATES DOOR AJAR AT ALL TIMES, THUS DOORS DO NOT LOCK WHILE DRIVING, INTERIOR LIGHTS REMAIN ON, DASH TELL-TAIL LIGHT AND WARNING SIGNAL. UNSAFE CONDITION EXIST BECAUSE OF FAILURE OF LOCKS FOR CHILD SAFETY, DURING VEHICLE MOVEMENT. ALSO UNABLE TO ENGAGE VEHICLE LOCKS AND ALARM SYST…
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DOOR AJAR SWITCH ON DRIVERS DOOR MALFUNCTION. INDICATES DOOR AJAR AT ALL TIMES, THUS DOORS DO NOT LOCK WHILE DRIVING, INTERIOR LIGHTS REMAIN ON, DASH TELL-TAIL LIGHT AND WARNING SIGNAL. UNSAFE CONDITION EXIST BECAUSE OF FAILURE OF LOCKS FOR CHILD SAFETY, DURING VEHICLE MOVEMENT. ALSO UNABLE TO ENGAGE VEHICLE LOCKS AND ALARM SYSTEM DUE TO FAULTY SWITCH, AS VEHICLE DOES NOT RECOGNIZE THE DOOR IS CLOSED. *TR
NHTSA ODI #10930374
52,000 miles · Dec 7, 2016
Electrical System
DRIVERS SIDE DOOR SENSOR STATES THAT THE DOOR IS AJAR. THIS LEAVES THE INTERIOR LIGHTS ON. THE INABILITY TO LOCK THE DOOR. IT ALSO DEPLETES THE BATTERY BECAUSE THE COMPUTER IS STILL ACTIVE.
NHTSA ODI #10930358
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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