NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reports40,000 miles · Dec 30, 2016
Electrical SystemStructure
DOOR AJAR WARNING LIGHT WILL NOT GO OFF WHEN DRIVERS DOOR IS COMPLETELY SHUT. THIS CAUSES DOME LIGHTS TO STAY ON UNTIL CAR IS MOVING CAUSING A VISIBILITY PROBLEM. DOORS WILL NOT LOCK EVEN WHEN LOCKED MANUALLY DOORS WILL UNLOCK BY ITSELF WHILE CAR IS IN MOTION CAUSING A CHILD IN BACK SEAT TO OPEN A DOOR WHILE THE CAR IS MOVING AN…
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DOOR AJAR WARNING LIGHT WILL NOT GO OFF WHEN DRIVERS DOOR IS COMPLETELY SHUT. THIS CAUSES DOME LIGHTS TO STAY ON UNTIL CAR IS MOVING CAUSING A VISIBILITY PROBLEM. DOORS WILL NOT LOCK EVEN WHEN LOCKED MANUALLY DOORS WILL UNLOCK BY ITSELF WHILE CAR IS IN MOTION CAUSING A CHILD IN BACK SEAT TO OPEN A DOOR WHILE THE CAR IS MOVING AND POSSIBLY FALLING FROM CAR.
NHTSA ODI #10938859
39,900 miles · Dec 30, 2016
Electrical SystemStructure
BOTH FRONT LEFT AND REAR LEFT DOOR SENSORS SHOW THAT THE DOORS ARE OPEN ALTHOUGH ITS FULLY CLOSED. THEREFORE THE CABIN LIGHTS STAY ON AND THE DOORS CANNOT BE LOCKED. MY 2.5 YEAR OLD DAUGHTER OPENED THE DOOR WHILE I WAS DRIVING ALTHOUGH THE DOORS WERE SUPPOSED TO LOCKED. *TR
NHTSA ODI #10938857
36,240 miles · Dec 30, 2016
Structure
THE DRIVERS DOOR GIVES ERROR UPON CLOSING INDICATING THE DOOR IS AJAR. AFTER CLOSING DOOR MANY TIMES THE MESSAGE IS STILL THERE. WHEN THE DOOR IS AJAR THE DOOR LOCKS WILL NOT FUNCTION MEANING YOU ARE VULNERABLE TO A CAR JACKING BECAUSE YOUR DOORS WON'T LOCK. WHEN YOU GET OUT THE CAR THE SAME ISSUE BUT THE INTERIOR LIGHTS WILL ST…
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THE DRIVERS DOOR GIVES ERROR UPON CLOSING INDICATING THE DOOR IS AJAR. AFTER CLOSING DOOR MANY TIMES THE MESSAGE IS STILL THERE. WHEN THE DOOR IS AJAR THE DOOR LOCKS WILL NOT FUNCTION MEANING YOU ARE VULNERABLE TO A CAR JACKING BECAUSE YOUR DOORS WON'T LOCK. WHEN YOU GET OUT THE CAR THE SAME ISSUE BUT THE INTERIOR LIGHTS WILL STAY ON UNTIL THE FAILSAFE TIMES THEM OUT FOR EMERGENCY SHUTOFF BUT, THE DOORS ARE STILL UNLOCKED. THIS PROBLEM SEEMS TO BECOME WORST IN THE WINTER TIME. I DO NOT EXPERIENCE THIS PROBLEM DURING THE WARM SUMMER MONTHS.
NHTSA ODI #10938823
110,000 miles · Dec 30, 2016
Electrical SystemPower Train
MY TRUCK DISPLAYS "SHIFT TO PARK" WHEN IN PARK AND THE INDICATOR IS NOT ILLUMINATED WHETHER THE ENGINE IS OFF OR ON. I HAD TO REPLACE A BATTERY DUE TO THIS PROBLEM. EVEN THOUGH THE CAR IS OFF THE ELECTRONICS STAY ON DRAWING POWER BECAUSE IT'S NOT SENSING THE VEHICLE IS IN PARK. THIS PROBLEM IS WIDELY KNOWN AND FORD HAS A TSB FOR…
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MY TRUCK DISPLAYS "SHIFT TO PARK" WHEN IN PARK AND THE INDICATOR IS NOT ILLUMINATED WHETHER THE ENGINE IS OFF OR ON. I HAD TO REPLACE A BATTERY DUE TO THIS PROBLEM. EVEN THOUGH THE CAR IS OFF THE ELECTRONICS STAY ON DRAWING POWER BECAUSE IT'S NOT SENSING THE VEHICLE IS IN PARK. THIS PROBLEM IS WIDELY KNOWN AND FORD HAS A TSB FOR THE SHIFTER BUT NO RECALL. I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE AND WILL NOT PURCHASE ANOTHER FORD AGAIN.
NHTSA ODI #10938715
49,582 miles · Dec 29, 2016
Structure
DOOR AJAR WARNING LIGHTS STAYS ON WITH DOOR SHUT.
NHTSA ODI #10938674
28,000 miles · Dec 29, 2016
Latches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE DOORS WERE CLOSED, THE DOME LIGHT AND DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER THE WARRANTY, BUT THE FAILURE RECURRED. THE VEHICLE WAS N…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE DOORS WERE CLOSED, THE DOME LIGHT AND DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER THE WARRANTY, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. ..UPDATED 02/09/17 *BF THE CONSUMER STATED THE LATCH WAS REPAIRED AT THE COST OF $315.95. *TR
NHTSA ODI #10938558
30,000 miles · Dec 29, 2016
EngineFuel System, GasolineFireInjury
2013 FORD EDGE FUEL SYSTEM, GASOLINE. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE. LEAVING THE RESIDENCE. ONCE PASSED THE CONTROL OF THE SECURITY AGENT OF THE RESIDENCE. I ACCELERATE THE VEHICLE NORMALLY AND THEN HEAR A RATHER DEAFENING NOISE. I STOP THE VEHICLE IMMEDIATELY AND PROCESS TO EXIT TH…
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2013 FORD EDGE FUEL SYSTEM, GASOLINE. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE. LEAVING THE RESIDENCE. ONCE PASSED THE CONTROL OF THE SECURITY AGENT OF THE RESIDENCE. I ACCELERATE THE VEHICLE NORMALLY AND THEN HEAR A RATHER DEAFENING NOISE. I STOP THE VEHICLE IMMEDIATELY AND PROCESS TO EXIT THE VEHICLE QUICKLY AS I FEEL THE BODY WARM. ONCE I GET OUT OF THE VEHICLE AND RUN TO A SAFE PLACE ABOUT 40 FEET AWAY, I THROW MYSELF ON THE GROUND AND LOOK AT THE VEHICLE AND SEE THAT THE VEHICLE IS BURNING. I CAN SEE THAT THE FIRE IS CONSUMING THE VEHICLE AND CAN OBSERVE FIRE INSIDE THE VEHICLE COMING OUT OF THE WINDOWS AND FIRE THROUGH THE BOTTOM OF THE VEHICLE THAT GOES FROM THE FRONT OF THE ENGINE DOWN THE SIDE. AND THE FIRE RUNS TO THE GAS TANK.
NHTSA ODI #10938416
46,000 miles · Dec 28, 2016
Service Brakes
AT APPROXIMATELY 46,000 MILES, MY 2013 FORD EDGE'S BRAKES FAILED. I WAS ON THE INTERSTATE BEHIND A SEMI TRUCK WHEN THEY HIT THE BRAKES. BRAKES WERE LOCKED, HARD TO PRESS AND THE VEHICLE DID NOT SLOW DOWN. THANKFULLY THERE WAS NO ONE ON THE FOLLOWING LANE AND I WAS ABLE TO AVOID AN ACCIDENT. I DECELERATED AND WITHIN A COUPLE O…
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AT APPROXIMATELY 46,000 MILES, MY 2013 FORD EDGE'S BRAKES FAILED. I WAS ON THE INTERSTATE BEHIND A SEMI TRUCK WHEN THEY HIT THE BRAKES. BRAKES WERE LOCKED, HARD TO PRESS AND THE VEHICLE DID NOT SLOW DOWN. THANKFULLY THERE WAS NO ONE ON THE FOLLOWING LANE AND I WAS ABLE TO AVOID AN ACCIDENT. I DECELERATED AND WITHIN A COUPLE OF SECONDS BRAKES BECAME RESPONSIVE AGAIN. I NEEDED TO MAKE IT HOME, DROVE TRYING TO GO AS SLOW AS POSSIBLE AND STAYING AWAY FROM OTHER CARS, HOWEVER BRAKES WORKED WITHOUT ISSUES. APPROACHING HOME THERE WAS A STOP SIGN AND AGAIN I WAS LUCKY ENOUGH TO AVOID AN ACCIDENT WHEN THE BRAKES LOCKED AND THE CAR DID NOT STOP. THIS TIME A LOUD WHISTLING NOISE FILLED THE CABIN. TO ADD INSULT TO INJURY, EVEN THOUGH THE DEALER SAYS THEY KNOW BRAKES ARE FAILING IN THEIR F150'S AND FORD EDGES, THERE IS NO RECALL, AND THEY MADE ME PAY A DEDUCTIBLE TO FIX THE CAR THAT IS UNDER WARRANTY. APPARENTLY SOMEONE DECIDED THAT THE EXPENSE OF THE ESTIMATED NUMBER OF PEOPLE THEY PUT AT RISK OF DEATH OR INJURY IS STILL LESS THAN WHAT IT WOULD COST THEM TO FIX THEIR FAULTY BRAKES. HERE IS THE KICKER, I BOUGHT THIS CAR CERTIFIED PRE OWNED IN JULY 2016. I GOT MY CAR BACK TODAY, THEY FIXED THE FAULTY BRAKE BOOSTERS AND THE CABIN IS UNCHARACTERISTICALLY QUIET. SINCE I HAD BOUGHT THE CAR THERE WAS A QUIET HISS WHEN I HIT THE BRAKES AND THE SALES PERSON TOLD ME THAT WAS NORMAL FOR THE CAR, I NEVER HAD A FORD BEFORE AND THE BRAKES DID WORK ORIGINALLY SO I DIDN'T GIVE IT ANOTHER THOUGHT. BUT NOW THAT ITS QUIET I KNOW THAT THE BRAKES WERE FAILING AT THAT POINT. HOW WAS BILL CURRIE FORD IN TAMPA, ABLE TO CERTIFY THIS CAR WHEN THE BRAKES WERE ALREADY FAILING!!!!! THEY SOLD ME A DEATH TRAP!
NHTSA ODI #10937903
54,400 miles · Dec 28, 2016
Exterior LightingStructure
DRIVER DOOR AJAR LIGHT REMAINS ON WHEN ALL DOORS ARE CLOSED AND LOCKED. DOME AND EXTERIOR SIDE MIRROR LIGHTS STAY LITE DUE TO THIS. CAR IS IN PARK AND IF YOU SHIFT INTO DRIVE WHEN THE DOOR AJAR LIGHT IS ON THEN THE CAR TELLS YOU TO SHIFT INTO PARK AND THE INTERIOR LIGHT STAY ON. THIS STARTED THE WEEK ON DEC 19, 2016 AND HAS …
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DRIVER DOOR AJAR LIGHT REMAINS ON WHEN ALL DOORS ARE CLOSED AND LOCKED. DOME AND EXTERIOR SIDE MIRROR LIGHTS STAY LITE DUE TO THIS. CAR IS IN PARK AND IF YOU SHIFT INTO DRIVE WHEN THE DOOR AJAR LIGHT IS ON THEN THE CAR TELLS YOU TO SHIFT INTO PARK AND THE INTERIOR LIGHT STAY ON. THIS STARTED THE WEEK ON DEC 19, 2016 AND HAS BEEN HAPPENING CONTINUOUSLY THROUGH OUT THE WEEK AND WEEKEND. CAR HAS BEEN TAKEN TO FORD TODAY 12/28/2016 AND OF COURSE THEY'RE ARGUING ITS NOT A SERVICE BULLETIN WHICH MEANS I WILL PROBABLY END UP PAYING THE DEDUCTIBLE ON MY EXTENDED WARRANTY TO GET IT FIXED WHEN THIS IS CLEARLY A FORD ISSUE.
NHTSA ODI #10937805
50,000 miles · Dec 27, 2016
Electrical System
I HAVE AN ISSUE WITH A SENSOR ON THE VEHICLE. I HAVE A "DOOR AJAR" LIGHT ON WHEN THE DOOR IS CLOSED. IT IS ON THE DRIVER DOOR AND NO OTHERS. I KNOW THIS IS A COMMON ISSUE WITH FORD SUVS AND JUST WANT MY VEHICLE DOWN FOR DOCUMENTATION. IF ANY FURTHER INFORMATION IS NEEDED BY ME PLEASE EMAIL OR CALL ME.
NHTSA ODI #10937752
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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